I had a very stressful task to accomplish and Cathy provided the service for a reasonable price…read more Pros were the driver was early to arrive but the vehicle was very bumpy. Mom was in wheelchair and felt every bump. The driver did his very best but the vehicle was not top of the line. Think it may need tune up and new shock absorbers? Pro- Got the job done without having to take mom from wheelchair Con- she complained the whole way home

My parents don't speak English. They waited for two hours and I didn't say anything. Then today I…read morecalled to ask why the car didn't come. He said if you didn't answer the phone at 6:30, it didn't come. I said you can call again. He said you called the insurance company and he didn't know to hang up. They called me this afternoon and said a woman would call and ask when you will be back and their company car will come. I said my mother is on IV and I don't know when. Can I call you half an hour in advance? They said yes. Later when I called, the man who answered the phone said our company doesn't do business with you. What kind of company is it? Don't call a car from their company. If there is a 0 star, I won't give them a single star.

está transportadora tiene unos conductores muy vulgares no digo las palabras las que me dijo…read moreporque son demaciado groceras que clase de trabajadores contratan el conductor estaba en la 61 11 queens blvd con placa 44873-lv y llame y habla con Alex un supervisor y también fue muy despectivo . asegurencen de saber que clase de compañía contratan para transportar a sus familiares esta no es confiable y amable porque el vocabulario que usan es demaciado demaciado grosero This transportation company has very vulgar drivers. I won't repeat the words he said to me because they are too offensive. What kind of employees do they hire? The driver was at 61-11 Queens Blvd with license plate 44873-LV, and I called and spoke with Alex, who says he's a supervisor, and he was also very disrespectful. Make sure you know what kind of company you're hiring to transport your family members. This one is not reliable or courteous because the language they use is extremely rude and offensive.

I would like to give them negative if I have the choice. Terrible terrible company. We waited more…read morethan two hours and still not here yet.

Super service, great communication! I had to reschedule and change location - it was no problem for…read morethem AND they waited forever for my Aunt snd helped with her luggage.

I have used other services to transport my husband to and from the hospital and doctor appointments…read moreno other service has been as reliable as this one. I would not use any other service for transport and recommend them highly! Curious, considerate and reliable the most important!!

TrueCare was a quality reliable service that worked with me. They helped me get to where I needed…read moreto go after my out patient surgery in Lake Success. It was affordable, flexible and safe. I found the representative friendly, helpful, and caring. They went the extra mile with getting me where I need to go to get back to Manhattan. Thank you again. I highly recommend this service. Rate 10+.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

I'd give zero stars if I could. This transport company is absolutely unreliable. They have failed…read moreto show up three times in just two months, causing my father to miss important doctor appointments. He is essentially bed bound, and getting him ready takes a tremendous amount of effort--only for the ride to never arrive. There is no accountability from anyone at the company. No explanations, no apologies, nothing. Just complete disregard for the patients and families who depend on them. Plain and simple: this company is terrible. Avoid them if you can.

One of their drivers just almost ran me over ON THE SIDEWALK. There was traffic due to school…read morebussing dropping off kids so the driver decided to hop the curb for a block and passed me from behind without any warning and with only a foot of clearance. Completely incompetent, illegal, reckless driving. If this is the type of driving the company allows, I can only imagine how awfully they treat their patients.

The best service you could ask for. I have been using Paxxia for all of 2018 and all of their…read moredrivers are professional and prompt. They call to confirm appointments and will go out of their way to make certain they exceed your expectations. The cars are clean and well maintained. They are respectful and since COVID, their cars are extra sanitary. Paxxia is the best car service in NY.

From the owner: We are the leader in non emergency transportation in New York City! Serving all five boroughsread more

Our experience was fantastic. Shawn, the driver, was an enormous help in transporting my elderly…read morefather - he was courteous, professional, kind, and the trip was a delight. My father will need many appointments and I will be hiring Hearts & Homes for all his visits. So happy this company is here!

Reliable first class service from Hearts and Home. We have…read morebeen utilizing this great company for a very long time and I will say that the reliability factor is superb as well as the professionalism exhibited for each call. Shawn is our man along with his safe driving skills and his well equipped van. He is always on time and endeavors to get us to our appointments in a timely manner. Highly recommend!!

Hi, me again. So I went to the car wash where this happened. I do have to admit, you were right, it…read morewasn't van 99. It was van 90. I guess I should be thankful that after being hit by the driver of van 90 I at least was able to get the name of your company. While the video isn't perfect, you can plainly see that van 90 lurches forward, lurches forward, lurches forward, and then as the light turns red, he is fed up, and makes a hard right turn into my car (you can see the car move forward from the impact) and van 90 then runs the light and is off and gone down Trotting Course Lane. Are you still covering up for your driver who fled the scene of an accident???

Polite drivers,polite service, always on time. Highly recommend. Very happy with their serviceread more