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Cathay Express Transportation

3.1 (35 reviews)
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They won't get a penny out of me ever again.
Anthony D.

I used Cathay for many years. This time when I called, a woman answered & I asked for John, who I have delt with for many years. The woman asked me "Cash or Insurance?" I explained that I was going to try to figure out which if I could speak to John. She refused to alert him that I called & continued to ask me "Insurance or cash?". I explained that John always gives me a deal & he allows the van to wait for me an extra hour for $60.00 cash BOOM! She hung up while I was trying to explain to her. I called back because I thought we got disconnected & BOOM, she hung up again. I called one last time & asked for John & a guy answered, it wasn't John. So I said "That woman just hung up on me twice while I was trying to get John who schedules my trips all the time. He asked the same question of me "Cash or insurance?" So I started explaining to him & he hung up on me. His name started with an F I believe, he hung up on me too quick to hear when I asked "what's your name?". The old owners were Asian, and they had manners, respect etc.. That all went out the window with these new owners. was Frank. I will never use these people again. New rude owners. Attention Cathay, don't bother commenting & asking me to call so you can apologize & lie about what transpired. John has to call me personally, or NO ONE at all.

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8 years ago

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1 year ago

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1 year ago

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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8 years ago

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Nisim D.

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4 years ago

Highly recommend. Excellent service. Left a longer review on their Yelp page for the other location.

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9 years ago

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5 years ago

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7 years ago

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7 years ago

I have used them many times and very satisfied with their service. Drivers are always kind and caring.

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8 years ago

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9 years ago

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6 years ago

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8 years ago

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Nisim D.

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7 years ago

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9 years ago

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9 years ago

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7 years ago

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7 years ago

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8 years ago

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8 years ago

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Nisim D.

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8 years ago

Terrible service. Not enough cars. Attitude over the phone. Lies by saying the transportation is coming.

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Nisim D.

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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10 years ago

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9 years ago

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10 years ago

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9 years ago

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Ask the Community - Cathay Express Transportation

My daycare wants to go to Atlantic city. Do you go there?

Hi, Yes please call me at 212-261-5555 Michael

Do you have wheelchair accessible bus for 17 people total?

Hi, Yes we do provided wheelchair accessible buses, please call us at 1800-800-2044 for more details.

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Review Highlights - Cathay Express Transportation

We just used Cathay for an ambulette while I was in a wheelchair with my leg extended out.

Mentioned in 6 reviews

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MTA - Jamaica Center Parsons/Archer Subway Station - One seater inside of the train

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2.7(27 reviews)
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My journey continued after deboarding the Q4 bus. I didn't mention, I used my credit card, the MTA…read morehas the OMNI system in place. I'm not too knowledgeable on this system but I tapped my credit or debit card and paid the fare, a transfer is added on for a one way continuous ride. I think you can pay with your phone as well. Back in the days, in my youth, I could travel underground blindfolded nowadays , assistance with navigating is needed. Heck do you know how long I've been above ground or driving. Try 1993 when I moved out of NYC. When I came back a decade later I was driving. So I looked around and saw a whole heap of stairs and an escalater coming up. "Say my man, is there an elevator." I had to use my street vernacular, I still got it! He directed me across the street. I'm now in the train station , I confidently hopped on the first escalator, I went down to the wrong level and had to come back up to the second level. Of course asking for assistance. Okay, we're on the train and the train has left the station, NEXT! Bryant Park, my stop. Inspire more,Yelp more!

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Cathay Express Transportation - transport - Updated May 2026

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