I had a very stressful task to accomplish and Cathy provided the service for a reasonable price…read more Pros were the driver was early to arrive but the vehicle was very bumpy. Mom was in wheelchair and felt every bump. The driver did his very best but the vehicle was not top of the line. Think it may need tune up and new shock absorbers? Pro- Got the job done without having to take mom from wheelchair Con- she complained the whole way home

My parents don't speak English. They waited for two hours and I didn't say anything. Then today I…read morecalled to ask why the car didn't come. He said if you didn't answer the phone at 6:30, it didn't come. I said you can call again. He said you called the insurance company and he didn't know to hang up. They called me this afternoon and said a woman would call and ask when you will be back and their company car will come. I said my mother is on IV and I don't know when. Can I call you half an hour in advance? They said yes. Later when I called, the man who answered the phone said our company doesn't do business with you. What kind of company is it? Don't call a car from their company. If there is a 0 star, I won't give them a single star.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

I have been taking medical transportation for a long time and this company is reliable and…read morefriendly. They confirm trips and are always either early or on time. The drivers have been so polite and friendly and the cars are always clean and comfortable. I recommend if you need a car service choose them!!!

I had a very disappointing experience with Wellness Transit. This was transportation for an…read moreimportant medical appointment, yet the service was extremely unprofessional. They were difficult to reach by phone, and when someone finally answered, communication was very hard to understand. I could also hear babies crying loudly in the background during the call, which did not inspire confidence in the company's professionalism. The vehicle that picked me up was filthy and had a strong unpleasant smell. For a company transporting people to medical appointments -- many of whom may already be dealing with health issues -- cleanliness, reliability, and professionalism should be a top priority. Unfortunately, this experience fell far below acceptable standards. I would not recommend this service.

Earlier today around 12:35pm I was on my way to work when this van C33 almost ran me off the…read morehighway. It was very uncalled for and aggressive. I have spoken to the company but, still will like to give a warning for anyone looking for an assisted transportation because there are people who are recklessly driving. The man was an almost bald black man with glasses and he had no care. I was very warned and panicked but was able to gain control. He doesn't use any blinkers and is just overall a bully on the road. This is not the type of person that should be driving and I hope this employee will learn to do better on the road. My car has cameras and I'm happy to have been able to catch the company name and the car number so this employee can learn from his wrongs.

My now go to transportation non emergency wheelchair transportation company in Westchester. I was…read morenew to finding transportation for a wheelchair bound relative of mine (that wasn't subsidized by any service) and I'm really happy to find Assisted Transportation for a taxi on a major holiday. I'm always apprehensive when booking something like this because you never know how smooth or not smooth things will go. Everything went great that day. I like their minivans, doesn't seem to much of a production to get her in and secured. There is room for 1 or 2 additional people that may be traveling with the person (we had an aid with her). They were on time and patient. I'm already using them again.

They are on time they also keep you post if the driver is in traffic,friendly driver they make you…read morefeel welcome,Communication with office staff is very good.

Los representantes en el teléfono son muy amables y me llamaron para asegurarse de que mi conductor…read morellegó a tiempo. muchas gracias me gusto el seevico

Freddy car service approach us at the airport stated they were a taxi service. No they are not!…read moreThey charge us double the fair for a 10 mile ride no traffic. $132. Bad driver as well!!! See Freddy denying that it was his company! You can see the charge on my credit card. Don't used this company! Very dishonest!

Had a similar experience as Anne and Amos. Was approached at LaGuardia asking if a taxi was needed…read more The guy charged me $225 (didn't realize it til 10minutes later) and didn't even drop us off in front of our hotel. Had to walk 5 blocks in the cold....... Comes up as FREDDYCARSERVICE QUEENS NY on my statement.

Showing up on time and picking me up afterwards! I've waited…read moretwo hours for rides. They need to show up on to me and be more reliable

I STILL would NOT RECOMMEND AGATE. When I gave my first…read morereview yesterday, it was negative, and that still stands. After reading other passenger reviews, I wish there was an option to "AGREE" and respond with like comments. They have left me stranded, both travelling to and from medical appointments. Once for 2 hours in the evening, just a couple of weeks ago. It's maddening. You are fortunate to have a driver that speaks English. The driver yesterday who perhaps was the initial driver who stranded me, and then returned to collect me decided to travel up an Avenue in Manhattan that is well known to be slow and a lot of traffic---plus she travelled uptown on the WEST side, when I needed to go to the EAST side. Either she was doing this intentionally, or did not know how to navigate the streets and traffic in Manhattan. Initially, she blamed something or other on traffic. I'm thinking, oh, is that why the initial driver simply deserted me at 8:00 am? I am still angry about this and am, as I type, searching for a RELIABLE medical service. LOL, I could NOT believe it when Agate appeared on the list. Advice to others: Please do your research. Look at reviews of others, not only those on the company's web-site. Good luck to all who need medical transport services, I hope you are able to safely and timely arrive at your destination.

I've been taking this car service now for two months and I must say it is always promptly reliable,…read morecourteous & comfortable. An easy phone call or whatever your method, makes it easy to book, which is important to me, also. Jack (days)and Michael (eves) are the two people I book with and they are wonderful! I HIGHLY and CONFIDENTLY recommend this car service and I will continue using it. (I was never asked to submit a review but did so on my own.) So you can trust that all the positive reviews are earnest and deserved. Thank you for helping me get to everywhere so swiftly and safely! I appreciate it so much. Barbara Todres

I found these folks by accident and they really came through for me…read more You can reserve online, pay ahead of time, and the driver shows up, usually early, and the dispatch and office lady coordinate quickly and efficiently to iron out any wrinkles (Manhattan offers many challenges to riders trying to find their drivers!) It'sa delight to just roll into the van, get locked down, plenty of room for able-bodied companions, and get where I'm going, no fuss, no muss, no worries. It can cost more than a taxi if you are going a short distance, say from Times Square to the Met, but for this customer, it is worth every penny to have a ride guaranteed, and no hassles about the wheelchair.

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.