I had a good ride. came quickly, professional driver. Thank you. nothing to add, everything was goodread more

DO NOT USE THIS CRAP SERVICE! Forgot my phone in the car and immediately called the dispatcher who…read moreproceeded to yell and moan about how he was too busy to help and was no help at all. Never got the phone back! Driver CARLOS had no personality, windshield had a crack in it, and radio needed fixing. Should have checked yelp before using!

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

Great service and communication. Very prompt response. Awesome service! Highly recommend and will…read moreuse in future.

This is a good company lovely personality and the driver are amazing . Always on timeread more

Amazing experience it took under 10 minutes for my cab to Come there so nice this has to be one of…read morethe best experiences ever

I had a wonderful experience from start to finish. My driver was Ricardo. He met me in the…read moreterminal by baggage claim and escorted me to his SUV. He was punctual, courteous and friendly. He had water waiting for me and we had a lovely conversation about NY and Miami. The ride was comfortable and I felt I was in very good hands. So much so that I requested Ricardo to pick me up for the return trip to LGA. I highly recommend this service. Ask for Ricardo.

My family and I had a great experience with this company during our visit to Manhattan. They are…read moreprofessional, courteous, friendly, and reliable. I am beyond grateful and content with their service. UBC made our vacation memorable!!! Jose, thank you so much for always answering my calls and for your prompt response to my text messages. Their prices are fair for both parties. The vehicles are extremely clean. I highly recommend this company. Thank you so much to the whole team

Great service and not too expensive , i recommend this cab comoany to anyone , you'll be safe.read more

Very unprofessional! I told the service my location, She repeated it to me twice with a bad…read moreattitude I said yeah its 76st. The driver then calls me and says "I'm outside" I tell him I don't see you. He tells me the address (46st) and I said that's the wrong address. The Driver says "no worries, I will call the service for you and tell them to send a car your way." I said "okay. thank you!" 1 minute later the Car Service calls me and instantly she yells "I TOLD YOU THE ADDRESS TWICE AND YOU SAID YES!!!" I said "Okay? I don't know what you want me to say" She then replies "OH WELL, WE DON'T HAVE A CAR FOR YOU!" and hangs up. I couldn't believe it.

Starting in the NE Bronx then from Astoria for FIVE years, i have had OUTstanding service from…read moreeveryone at Mexicana. Today's vintage Lincoln limo was indeed a surprise as he picked up right on time at my daughter's home in Astoria for LGA. Fare was a very reasonable $14 which i paid in welcome cash. Despite the January 2 morning traffic he was fast and knowledgeable, gracious professional middle aged gentleman indeed proud of his gleaming spotless car! Their rates have ALWAYS been lower and very good. Great crew too and polite dispatchers. Enjoy!

I am going to church today jan 1st and the dispatcher who got my order got it reverse. instead of…read morepicking me up at my address, the driver went to my drop off point and then when I called, the one who received it answered in a condescending tone and lecturing me on how to order a cab! He didn't reiterate where I'm going and where to pick up. The worst part is he didn't apologize. This rude dispatcher should be fired cause he's not representing your company's standards. Happy New Year to all even though I missed the blessings of going to church because of your dispatcher's incompetence.

Since the terrible incident of 2009, and at the insistence of my wife (who was the "friend" in the…read moreprevious review! Wow time has flown!) who had been using Mexicana with no real incidents, I have used this car service several times with no real problems. We usually call them an hour or two out, but have called within 5 minutes and had a car show up. One time in particular the driver never showed and it had turned out he was in a big crash on the way to pick us up. Thankfully he was ok, according to the dispatch. Rates are fair. A trip from Astoria to Prospect Park for a race cost me $30 and we usually drop $20 including tip from our apartment near 30th and Broadway in Astoria to LGA. I think a yellow cab runs about $15, so not bad for the door to door service. The cars are clean and roomy, and all my drivers have always friendly.

I'm a frequent customer of 'Mexicana High Class'. Their timing is about 80% accurate. The main…read moredispatcher is always friendly, and speaks perfect English (just tested him to see whether he can or can't speak English). When it comes to the drivers, it's not always the best experience. There would be times when a driver that is sent to wherever I called from is as rude as a drunk, or friendly enough to have a conversation with while he drives. One big plus is that they are better than Uber.

I would give this company zero stars if I could. I have been using them on and off over the past…read moretwo month for service to work in Brooklyn and Manhattan. All in all I have called them at least 20 times and the service (price) has never been consistent. For instance - today I took a cab to mid town Manhattan from Elmhurst. Over the past month I have been taking cabs to and from this location. The flat rate has always been $20 or $25. One time it was $30. Today it's $45. The driver apologized and called the station and the guy said no. That was the price. He even questioned the fact that I have been taking cabs there. Never again. This is NYC and it's not they're the only game in town. It's too bad that there just not reliable.

I have taken this car service three times now. All three times I asked them to send a car I could…read moreuse my credit card with. All three times I was told they would send a car that accepts cards. All three times I received a car that took cash only. Also, the people who answer the phone don't speak English well so brush up on your Spanish before calling.

Called in the afternoon and they came within 10 minutes. The driver was very friendly and…read moreaccommodating. Very affordable.

If I could rate it a zero I would. The guy that works late nights answering calls shows the…read morenastiest attitude to his customers. I asked for a taxi and at first he said 5 minutes then after 19 minutes passed i called to cancel and he gave me a nasty response. I'm not one to rate but this time it's a must and it's the last time I'll be calling from them, definitely don't recommend this place to anyone.