Ambulette with 2 man assist was great. Picked us up on time even during a thunderstorm. The men…read morewere very friendly and helpful. They were able to bring my husband up 16 stairs. Definitely would recommend this company to others. NYC Fly Wheels is out go to transport. Thanks!

This is the worst company! I booked a $600 one way ride to a hospital with a bed. They canceled the…read moreride about an hour before and I had to switch to a wheelchair ride. That ride came 45 minutes late! The wheelchair didn't have the foot pedals on so the elderly passenger had to keep her feet up. Then the wheelchair lift didn't work properly in the van. We were late to our hospital procedure. Would have been better off in an uber! Tried to get a credit and they wouldn't call me back. Find someone reliable if you need medical transport!

I had heard nightmare stories about ambulette services -- drivers showing up hours late, no-shows,…read moreetc -- so I was nervous making my first appointment with TrueCare. Turns out that I had no need to worry. TrueCare showed up on time, loaded our wheelchair safely, and got us where we needed to go without any hassle. They even offer weekend pickups. Their office staff is polite, and it's easy to reach someone by phone. I highly recommend them for trips in Nassau and Suffolk counties.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

My name is Morris and i used Gallant Luxary and they picked me up from the hospital and took me…read moreback home

FIND ANOTHER CAR COMPANY! Made an appointment on Friday, confirmed on Sunday via their website 24…read morehrs before the trip, and they still couldn't have a car on time, 40 minutes later I had to cancel

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

I just wanted to say a big thank you to this firm for doing such a great job getting my old mom to…read moreher doctor's appts. Drivers are always very kind and welcoming, and they're always right on time, so she never misses an appointment. Thanks for the awesome service!

World Ambulate Transportation's #210 van side-swiped my parked car 2 weeks ago. I was actually in…read moremy car, parked legally, in a parking space when this driver hit me and kept driving. I got out of my car, ran over and knocked on his window. There was also a woman in the passenger's seat and they both clearly knew they hit me. The driver stopped, look at my car and when I phoned the company, I spoke to the manager, who told me her ambulette had not hit me. I guess she saw what happened to my car in Manhattan while she sat at her desk in Queens. Maybe she's a psychic! I called their office again two days later and spoke to a woman called Anna, who continued their lies and denied the incident altogether. "He not hit your car! He not hit your car!" Accidents happen, but it takes a VERY BAD DRIVER to think that this guy could POSSIBLY squeeze his van between the space that was available to him. My 6 year old niece could have told him he'd never fit where he tried to squeeze through. So, if you want to be picked up by a driver who is unable to determine where his van can or can not between a given space and sideswipes cars, call these people. Personally, I would prefer to have my disabled loved ones driven by people who a) know how to drive and b) aren't liars. AVOID THIS COMPANY AT ALL COSTS!

Best wheelchair transportation in Queens! Booked multiple ambulette rides for my grandfather and…read morehe's always happy with the ride and driver. The driver has engaged him in conversation and treated like a person instead if a package. He feels respected and special. Thank you again.

Dear Medlife Ambulette, My husband and I absolutely love you…read moreguys. You guys have taken such amazing care of us both for so many years. You are by far THE BEST AMBULETTE company in NYC

They came on time, took my dad up 3 flight of stairs. the two guys where very helpful i will use…read morethis ambulette service again

If I could leave 0 stars I would. I inquired online with a quote and they were the post reasonable…read morecompany, so before securing I had called and talked to a woman, asking multiple questions and reiterating my inquiry was for an ambulette service and what is needed for a 2.5 hour car ride (wheelchair access, lay down seat, room for 2 passengers and luggage). This person assured me all was right and to use the link within the quote to place the deposit. She noted that I can update via email any changes to pickup time (previously 12pm), which I did and they emailed back confirmation (to 1130am). Come morning of, I get a text message confirming an incorrect time (12pm), and asking questions I had already answered. I mentioned again I needed a specific time pickup (1130am) as it was a hospital discharge, and that I was already confirmed for this time. They noted they received it (albeit still confused as it was contracted from their previous question), then found they called and left a message on an unused number (not one I had ever given or called them from) confirming my requested time (1130am). Come 1145am, I call dispatch to ask where they are and they confirming they will be there at noon. I expressed frustration as we have been sitting out for 30 minutes and need to be on-time, to which I got no understanding from. Come 12:10, there is still no driver. I call again to dispatch which they say they are here- but no one is to be found. It took 30 additional minutes to get the driver to get out and come inside the hospital (as they told us nothing of when it arrived, etc) which brings us to 12:45pm. Already annoyed it is over an hour now after the pickup time was requested, we see it's an Uber handicap van (the sign visible on the front dash, and no logo whatsoever for this company). I specifically ordered an ambulate as my uncle needs comfort and medical needs should they arise in an over 2 hour drive due to his stage of cancer. I call again and reiterate what I requested and paid for, and who confirmed over the phone my exact reservation and request, and was hit with I could pay more to have an actual ambulate there soon. We had no choice but to take this Uber van from NYC to south jersey, and expressed I wanted to talk to a manager Monday morning and it was not acceptable nor OK that they mismanaged this reservation so terribly. The dispatch informed me that the error is in their inquiry form, but refused to acknowledge any wrongdoing after multiple times of me explaining I had it confirmed with a member verbally on their team, and in no place does the emails rate this was a Uber ride. I could have reserved this Uber van for 1/2 the cost if I wanted that route. I will be reviewing this with our bank, and would not recommend to anyone!