Would rate it a 0/5 if I could. I had the privilege of being on the highway with one of these…read moreMidwood vans. No lights on, so a non-emergency. I was unbelievably shocked a driver could be so erratic especially a driver that needs to be the one that's levelheaded. We went back and forth passing each other, until he sped up to assuming 20+ over the speed limit to never be seen again. I would never in a million years choose this service. If anyone reading this is debating about if they are reliable, just know at least one of their drivers risks their lives like no other, and will put your life on the line in the process.

Like many things on Yelp that I never thought I'd end up reviewing, along comes Midwood Ambulance…read moreService. I spotted them a couple years back when I was visiting family in a hospital and noticed they weren't affiliated with the hospital and had their own staff handling things. When it came time to transport another family member who was looking for a scheduled pickup, this was the service that I felt could do it without fuss. They were on time and they were professional and had some pretty top notch equipment to help the process go smoothly. The crew were a nice couple of guys, who were thorough in their questioning but came prepared. They were considerate enough to let me sit in the front to accompany my ailing family member, which was a pretty interesting experience to say the least. By the time they arrived at the hospital (which going from one borough to another is never an easy feat ... in traffic), they were delicate and tedious with how they handled everything. There was no time that was off the table and they made the process seem pretty easy overall.

Been using this car service for over 3yrs, they're awesome! Clean cars, inside and out! Drivers…read moreare very courteous!

This is a terrible company! They have no respect to elderly clients. One driver forgot to put my…read moremother's walker in the car, and it was lost. He blamed it on her, of course (she is 87!) Another driver refused to turn down his radio and told me to put on the headphones. It's callous and disrespectful service that should be disqualified. Avoid.

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

We needed to carry and transport my uncle out of his to dialysis 3 times a week. We were not…read moreprepared for the circumstance of him not being well enough to manage down the stairs on his own and not being able to get into our car. We found ambulettelimo.com and they took the time to explain how this service works. Educate us on how to potentially get reimbursed by our insurance and even helped refer us to some other services we may need. You just don't know when you are faced with a situation that you could never anticipate for. Needless to say, the process was pretty much seem less. They were on time. Kind. Understood that my uncle wasn't able to communicate well. So far so good. Dialysis is helping and hopefully our situation will get better. I highly recommend them.

The best service you could ask for. I have been using Paxxia for all of 2018 and all of their…read moredrivers are professional and prompt. They call to confirm appointments and will go out of their way to make certain they exceed your expectations. The cars are clean and well maintained. They are respectful and since COVID, their cars are extra sanitary. Paxxia is the best car service in NY.

From the owner: We are the leader in non emergency transportation in New York City! Serving all five boroughsread more

Freddy car service approach us at the airport stated they were a taxi service. No they are not!…read moreThey charge us double the fair for a 10 mile ride no traffic. $132. Bad driver as well!!! See Freddy denying that it was his company! You can see the charge on my credit card. Don't used this company! Very dishonest!

Had a similar experience as Anne and Amos. Was approached at LaGuardia asking if a taxi was needed…read more The guy charged me $225 (didn't realize it til 10minutes later) and didn't even drop us off in front of our hotel. Had to walk 5 blocks in the cold....... Comes up as FREDDYCARSERVICE QUEENS NY on my statement.

This company is the worst I have ever dealt with. I'm fairly sure they only have one employee…read morebecause I cannot get in touch with anyone else. They provided a smaller vehicle than I paid for and refuse to refund the difference because I still used the service. Their driver's vehicle also had zero suspension and every light on his dashboard was lit up like a Christmas tree...which eventually caused the vehicle to bottom out and broke the legs on my husband's wheelchair. They won't even acknowledge this in the small amount of correspondence I get. I will be filing a complaint with the TLC. No one should ever use this despicable excuse for a service.

They WON'T give a quote on the phone - they will ask for your email, and after that: your email is…read morepermanently in their system and they will spam you on a daily basis!! Especially if you refuse their service. Why would you refuse? For a single 15 minute ride in Brooklyn they charge FROM $250. Do yourself a favor, find someone else (I found a few for $80-130), do NOT ever call them and/or give them your info and your email - EVER! Just do NOT use their service and let other people know about it.

At this time in my life I do not use a lot car services as I use Uber and lyft etc. Anyway I was in…read morethe Ditmas Park area I needed to get home fast I was tired So I decided to use this Car Service Junior's that I saw coming out of a nearby establishment. I went in the car service office with in 5 mins I was in car with a good price. The car was clean free of any bad smells and the driver was a pleasant person. ***please note I am totally in support of local business however many car services are not running a quality business. Junior car service is great!!! Many prompts

They are unorganized, disrespectful. I need a total revamp of their policies and operations.. in…read more2024 I took this cab service. I told him I had a large walker, the driver broke my walker, trying to force it into the backseat of his car and when I want a compensation to get it fixed, I got the runaround. Today, March 18, 2026 I schedule a ride for them to the hospital. My appointment is for 10 o'clock. They were supposed to pick me up at 9:02. It's now 1009. I'm late for my appointment and they still haven't found a car for me. How do you make your schedule and don't have enough cars? I will never use this Car Service again.

This company was assigned for my mother's doctor appointment, and I was initially very weary…read morebecause of past experiences with other transportation companies not showing up. However, Cathay showed up as scheduled, and the gentlemen who arrived were very courteous, professional, and careful with my mother. Dispatch was also very responsive prior to the arrival. I will say that they almost had to cancel the ride because they were unable to communicate with the insurance company. In my opinion, the patient shouldn't have to be inconvenienced by an issue like that. Once the service is booked, the details should already be finalized between the transportation company and the insurance provider. On the return trip from the appointment, it appeared that dispatch had provided the drivers with a different address, which caused a slight delay. Thankfully, the driver called to confirm the correct address, and the issue was quickly resolved. Overall, I want to thank Units 154 and 151 for providing such pleasant and courteous service. Despite the minor issues, I appreciate their professionalism and would consider using Cathay again for future appointments.

My parents don't speak English. They waited for two hours and I didn't say anything. Then today I…read morecalled to ask why the car didn't come. He said if you didn't answer the phone at 6:30, it didn't come. I said you can call again. He said you called the insurance company and he didn't know to hang up. They called me this afternoon and said a woman would call and ask when you will be back and their company car will come. I said my mother is on IV and I don't know when. Can I call you half an hour in advance? They said yes. Later when I called, the man who answered the phone said our company doesn't do business with you. What kind of company is it? Don't call a car from their company. If there is a 0 star, I won't give them a single star.