We purchased a beautiful male Ragamuffin (Ragdoll-Himalayan) kitten in 11/2020. He is from a breeder in northern Maine that occasionally has kittens, not a kitten-mill. Our kitten has been healthy, gorgeous and charming! I am an experienced pet owner and have had numerous cats and dogs over the decades, from breeders and some from rescues. I will definitely be a repeat customer here. My kitten is absolutely delightful!! read more

Pawz & Clawz Petz - Ollie the Ragamuffin kitten - Pet Stores Near Me - Windham, Maine

This store should not be in business in its current state. This is NOT SAFE for these animals. The place reeks of urine and feces. The puppies' small kennels are covered in their urine and feces. The puppies are dirty. They were scream crying. They have no blankets or toys. The cats also have limited space and there are large litter box's shoved into the kennels, clearly not cleaned out. There was no employee tending to them. The only employee we saw was on his phone in the front. This is so unacceptable. read more

Absolutely horrified to see puppies in small crates behind a window looking sad. There was a puppy who had bad allergies covered with open sores. A wax perfume was in a dish and strong cleaner...imagine with a dogs nose how strong that was for them to endure with no windows or air circulation. Not impressed at all with the employee who didn't seem to want to answer questions. read more

Do not use this boarding for you kitty fur baby! When my sister and I picked Shelby up, she and her blankets smelled so bad that we had to stop at a laundromat to wash her blankets. The smell of urine was so strong that we could not stand to drive the two hour drive home. We had to bath her when she we got home, which was traumatic for her. Never again! read more

I went into this store, thinking that I would be able to find some tiny harnesses for my New Yorkie. Lots of merchandise packed in that tiny store! I suddenly heard puppies crying and looked up back and sure enough, they were puppies in crates, that were barely big enough for the puppy to turn around to poop, which smelled terrible and was not being cleaned up. I told the owner what a Sad place for people to buy from, because all they care for is making money, not the poor Animals who came from, Puppy Mills. Buying these dogs just encourages these people to continue with this heartbreaking Treatment of animals, so the person owning can benefit without even caring about what is going on with the little precious pups! And, of course some of the dogs or kittens will be healthy and seem perfect, That is not a good reason to keep the puppy mills going!!! Adopt and save a life! read more

I walked in and this horrible smell immediately hit me, I saw these poor puppies behind the glass in the smallest cages. I felt so sorry for these poor baby's they were in the cages with nothing under their paws to support them just the bare cage. This place couldn't even have the decency to add a towel or anything to help these poor puppies paws. Don't come here it is awful. read more

Just purchased another amazing puppy!!! Staff amazing and helpful! Place was very clean and lots of toys and pet supplies. The puppy is amazing and was easily housetrained. Staff gave lots of helpful advice! I wasn't looking for another puppy but this one was in a play area with his littermate and the staff suggested going in to visit. All their pups get out for playtime and also visit a local nursing for the elderly to enjoy! There is also a french bulldog that is greeting you and loves to be patted. Over all an amazing place!! I haver lots of friends that have pups from this place and all are great dogs! read more

I went in there today to buy a toy for my dog. The place smelled so bad. The puppies in small cages is very depressing. Also I stepped in dog poop on my way out of the store! Terrible place ! read more

Walked into this place really wanting to support a small local spot rather than an online purchase but the puppies in the small kennels was a heart breaker. $2700 for a lab that is pooping in its own living quarters is really sad. How'd they end up there? I have no idea but that's no way to buy a dog. "No videos or photos" "not from puppy mills" yeaaaa rightttttt Also $56 for a retractable leash that I found on amazon for $27. Good luck staying in business. I hope someone breaks in and frees all the pups read more

Absolutely depressing if you walk in here, went to grab a new leash for our dog and saw the puppies through a glass window all in small cages looking so f^*king sad. Puppy took a poop inside crate and had no room to walk around and no one cleaned it up. It crushed my entire soul seeing these helpless animals just living in a small cage. This place was trying to sell a Labrador puppy for $2900. They say these puppies are not from puppy mills, but I call BS. If I could've helped all of the dogs escape I would have. All of them deserve love and a good home. Do not support this joke of an establishment. Y'all should be ashamed. read more

PUPPY MILL PUPPIES! My Mom fell in love with a puppy they had for sale. At her first vet visit (done by the pet store) it was found that she had grade 3-4 patellar luxation, which is very severe and would require surgery to fix. They slightly discounted the dog because of this and my Mom put down a deposit. My mother called an orthopedic specialist and was quoted $3000 + for surgery and made an appointment for the dog on the day she was to pick it up for a consult. She asked for a further discount on the puppy because of this cost of surgery. After asking, all of a sudden the dog wasn't available anymore and they were "keeping it". BULLSHIT! They are sending that dog back to it's sketchy breeder or putting it down!!!! SO SAD! It could have had a wonderful home with a women willing to fix her but all these people care about is money, not the puppies! STAY AWAY and find a reputable breeder! read more

the owner is very nice and the dogs are all very well kept, you can tell the hard work that is put into there business

I have been doing business at Pawz & Claw Petz for 14 years. We purchased a golden doodle from Bryant 13 years ago and she was the healthiest and sweetest dog I have owned or met. He researches where he gets his puppies to make sure they are NOT puppy mills and makes sure that they are fed and treated right before they come to his store. We just bought another dog a year ago a a mini golden doodle and we love her ever more than our first dog. She is very healthy and is very well behaved. I think is is very unfair that he is getting bad reviews on Yelp. Bryant is a wonderful people to deal with and has always helped us make the best educated decisions about our pet from food to meds. If I could give them more than 5 stars I would. read more

Do not buy puppies here!! This shop sells puppies that come from puppy mills all over the country and lie about it. They buy puppies that are separated from their sick/dying puppy mill mothers for $200 each and sell them to us for $1800-$3000. Don't believe the bogus certificates they give you- look them up and you'll see. Even if by some chance the puppies you buy here aren't sick, you can bet their mothers are malnourished, abused, and barely living. To the owners- if you truly are animal lovers then end the cycle and STOP buying puppies from puppy mills (you're buying 500 puppies a year no less) just because it nets you a larger profit. I'd be so happy if you could prove me wrong, in the meantime I'm ashamed to be your neighbor. read more

It is unfortunate where the puppies from this shop originates from. These are puppy mill dogs. If you are looking to purchase a purebred dog, please physically go to the breeder's establishment and meet the mother and father and the rest of the litter mates. Other than it, it's a shame for the shop, as they do have some pretty nice accessories. But due to the origins of their animals, I will no longer patronize this shop. read more

Definitely a place to avoid when shopping for a puppy. And I'm surprised to see that Yelp has filtered so many of the reviews of this place. The store says the dogs don't come from puppy mills, but I really don't believe it. The term 'local breeder' is definitely being used loosely. Looking at the animals, I just don't believe that those puppies are coming from reputable breeders and neither should you. The tough thing is that this store sells tons of cute pet gear, more than any other local store. It's tempting to shop there. However, I just can't spend money there until they stop selling animals. read more

Solid pet store packed into a small location. They've got lots of all natural, healthy food options and good animal supplies (leashes, doggie life vests, beds, etc.). They also offer puppies which they market as not supplied from puppy mills but from local breeders... All in all service is attentive and friendly and the homemade treats are always a bonus (the owner gave me one on my way out because I said my pup was recovering from accident). My only complaint is that items are on the pricier side but its still worth checking out. read more

Pawz & Clawz Petz - Pet Stores Near Me - Windham, Maine

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Thank you for the poorest customer service today at 12:30 pm Bryant. Not only were we not acknowledged when entering the store but after 7 minutes of no one saying hello... in addition to seeing zero signs stating "please ask for help if you would like see a kitten". We open the cage to hold a kitten of interests; 3 seconds later we were barked at by an angry old women we couldn't even see..."excuse me, did you ask anyone to open the cage"?. I left the store with my son instead of spending our money on their Kitten.. Thank you to the nice lady that was grooming a sweet dog - who stopped to acknowledge us read more

Went to adopt a family member there today. Met him yesterday. Adorable little mini/poo. He was $2k+. The owner of the shop told me pups paperwork would be ready the following day; so when I showed up tonight, the dog was ready and food/toys and apparel (I didn't request) was @ front waiting for me. They told me I owed more bc "he needs this food". I got bad impression upon 1st walk in due to state of store. Dirty. Gross. Unmaintained. Dogs all in crates like a 2000s mall pet shop. Google reviews- not surprisingly horrible. Advertise as "not supportive of puppy mills" - after calling my vet we've had since I was 12 (35 now), I wanted to ask about them/ the vet said "they're a puppy mill situation and they lie". I asked to take the dog to my vet (such as you would an entrusted mechanic to check out a car before you buy) and see if he cleared medically and he said no "we don't do that- our vet looked at him last week" Owner was disingenuousness, entitled and quite frankly, a jerk. Totally didn't care about anything but money. I know the dogs are cute, but there are SUCH BETTER MORE CARING / GENUINE PLACES. DO BETTER PLEASE!!!!!! read more

Terrible place. First, I do not support pet stores and I believe animals should be adopted! However, I decided to venture into this store to check it out. I walked in and it smelled TERRIBLE! I understand there's animals there.. But this was outrageous! 5 of the dog cages had poop in them and 2 had diarrhea. They are housed in cages that were WAY too small. The kittens were withdrawn and clearly unsocialized. I would NEVER by anything from this store or support it in any way. Absolutely terrible. My suggestion is to use petfinder.com of you want a specific breed, age, and gender. ADOPT don't SHOP. read more

I have personally met many people who have purchased animals there that were sick or were lied to about the animal's breed. I have also met a woman who sold her dog's puppies to them; these were mixed-breed puppies out of some random woman's house. She was not an actual breeder, just allowed her dogs to mate. Their disclaimer on their website is misleading; they say they only sell puppies from USDA licensed breeders. To be inspected by the USDA, you have to a lot of dogs, over 30 on the property. USDA inspections are notoriously slow and inefficient; breeders that are flagged by the USDA are still in business even after non-compliance with the regulations. Finally, said regulations are an abusive joke: the average size cage for a USDA-inspected facility gives the dog only 6 inches of space between its body and the cage, a cage that it will spend nearly its whole life in. Again, this is ALLOWED by the USDA. Do you really want your dog to come from a place like this? Do you want your dog's parents to suffer like this? Do what is best for these dogs and do not give money to this store or any that sell puppies. You are not saving a puppy for doing so; you are condemning other dogs to suffer in its place. read more

We are in the process of buying our second puppy from this pet store, our first dog is well behaved and healthy. It is a Wheaton Terrier so "well behaved" is relative to the breed:) We know another dozen family's LOCALLY who have purchased happy healthy pups from Pawz & Clawz. The owner is extremely knowledgeable and a true pet lover, these puppies are not from puppy mills. After reading the reviews most of the negative comments come from folks from out of state. The local negative comments come from folks who have not purchased a puppy. As a father of young children with allergies I do not have the luxury of rescuing a dog. I need to know the dogs temperament and confirm it is hypoallergenic. Since we are looking for a particular breed I cannot afford to travel the country to visit breeders. I could not imagine buying a dog without meeting it first. This establishment has a wonderful assortment of breeds for all dog lovers. That being said when you purchase an animal you run the risk of having health problems, whether you purchase from a rescue or a pet store. It is the risk you take but in my opinion it is well worth the risk. I would highly recommend visiting this store if you are looking for a puppy. read more

Okay, so we just bought a cockapoo from this store. You will find, upon further inspection, that they are in fact selling dogs that come from a "broker", QD Kennels in Missouri, which actually has a terrible reputation for being a puppy mill (despite being licensed with the USDA). QD currently brokers about 2,000 puppies a year and has had terrible reviews. I stumbled onto this because the day I picked up my puppy she had a terrible cough. I suspected kennel cough and took her to the vet two days later. While there, I pointed out to the vet that the vaccine record provided by Pawz and Clawz had the top part of the page cut off, and there was no name provided of the vet that would have administered the initial puppy vaccinations. It was suspicious to me and to my vet that the top of the page was cut (so I had an 8.5 x 8.5 page rather than 8.5 x 11). You really have no way of knowing if those vaccines were really and truly administered, because of course, anyone can write down anything and you have no way to prove or disprove it without any type of signature, stamp, name of vet, etc. I began to wonder if the puppy really had had the kennel cough vaccine, or any others for that matter. I called the pet store upon returning home from the vet and asked for the name of the vet that had performed the initial vaccinations. I also asked what information had been cut off the top of the vaccine record. The man I spoke to hemmed and hawed and said that the microchip number had been the only information cut off. I said, no, the microchip number is on there and again asked what information had been above that. After my not letting up, he finally said that it was the name of the kennel, QD Kennels. I asked who the vet was and he said that the person who administered the vaccines was Brenda Schindler, who he said was the "vet tech" for QD Kennels. He said he didn't have any more information than that. I looked up QD Kennels when I got home, found all the negative press, and also learned that QD Kennels is run by a woman named Bonnie Sue Schindler (who I highly doubt is a "vet tech"). No matter that they have a USDA license, this place is known for brokering substandard puppies at auctions in the south and apparently selling older dogs for research-- Dogs and puppies living in cramped and unsanitary conditions and then trucked around the country to auctions. If you do a Googlemaps view of QD's street address, you can see the satellite view of giant barns and what look like about half a dozen delivery trucks parked outside. In fact, QD was a major supplier (supplying thousands of dogs a year) to a pet store chain down south that eventually went out of business for its unscrupulous business practices. So, although Pawz & Clawz indicates that their vendors are on the up and up because they have their USDA licenses, it really pays to do some research. Any store that would deliberately cut off the top of the vaccines document is clearly trying to hide some information. Thankfully, we think we have begun to treat the kennel cough before this morphs into pneumonia, but I have learned my lesson. Whenever information is omitted on purpose, someone is trying to hide something. Do not do business with this store. There are reputable cockapoo breeders as near as Massachusetts, where the dogs are raised in homes with families. You will pay more money, but you will know that you didn't support a heinous industry that apparently is big business in Missouri especially. read more

I gave one star because Yelp requires at least one. This pet store is absolutely horrible! It is very small inside, packed to the brim; to where you can't move without knocking something over. Not to mention, every item is covered in a thick layer of dust. The store reeks of animal urine and other deposits! Those animals are cooped in an extremely small cage all day and night. Heartbreaking! The "grain free" cat food I bought from there made my cat vomit profusely for two days. A week after my horrific experience, I saw protesters picketing in front of the store. Looks like I'm not the only one repulsed by this pet store. read more

I can understand why this business has so many poor reviews because people are very concerned about puppy mills. To my knowledge these animals do not come from puppy mills, and if I am wrong, I would love to see proof of this because that would be a shame. That being said, my daughter purchased her dog here (11 years ago) and recently a kitten. Both animals have been nothing but healthy, wonderful pets. We are a family that always adopts as well, but if you are looking for a specific breed it can be very difficult, esp. in this day and age to find the animal you are searching for. Wait lists are very long, usually out of state and also extremely costly. There are not many resources out there anymore for finding a specific breed of animal. Again, keep in mind, between myself, my daughter and all our family members we have also have adopted many animals in need of homes throughout our years as animal lovers. The owner is very kind and always friendly and knowledgeable. In addition, we really enjoy his selection of high-quality pet food products. So many animals are fed terrible, cheap food from the grocery store and Walmart and it is important to have specialty pet shops that sell these better brands. read more

I got a puppy here after rescuing 2 dogs who are skittish and have many issues. My puppy is the most well adjusted little girl and she is helping the older dogs with their fear and anxiety. She's the healthiest dog with no medical problems so far, the other two came with terrible infections and stomach problems as well as allergies. I will never rescue another mutt again. Yay for pet store puppies! read more

Great store and great people. It seems kinda funny that a majority of the negative reviews are coming from out of staters. Do you slam all pet stores on their review boards?? read more

This is not a reputable pet store. The animals are not healthy and the owner is very dishonest. I was in there to look at supplies and the owner started to pressure me to get a kitten because I happened to look at them for a few minutes. I told him that I already had enough cats and that I can only have bengals because I'm allergic to other types of cats. All of a sudden, every single kitten there was at least 1/2 bengal if not 3/4 bengal, even the "purebred" siamese and regular tuxedo cats lol. I know people that have gotten animals from here and they have all had health and behavioral problems. read more

I bought a golden retriever in there about 1 1/2 years ago. I love him more than anything but I have spent THOUSANDS of dollars treating his illnesses. He has Hip dysplasia on top of everything else and will need surgery for it There is nothing in the world I would NOT do for my dog but seriously I would never set foot in that store again. I learned my lesson from buying a dog in a pet store! They say NO puppy Mills but I highly doubt that. I paid about $1100 dollars for him and have spent well over $3,000. PLus needing hip surgery will probably cost me another several thousand. The point I am trying to make is ALWAYS go to a reputable breeder, and never a pet store! Paws and Clawz obviously does not invest the time to make sure their puppies are healthy and free from diseases. They do have a contract that you can bring your puppy back, but I fell in love with mine and there was no WAY I was giving him up. No matter how much money it costs, he is my baby! Everything in the store is also over priced, including the animals so I would highly recommend you go somewhere else! read more