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Portland, ME

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The Fish & Bone

4.4 (78 reviews)
Closed • 9:00 am - 7:00 pm

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Ruffwear harness that holds dog water bottles! She got lots of compliments.
Meredith C.

Fish & Bone is my go-to for dog equipment recommendations. I have gotten a couple excellent Ruffwear harnesses here and the staff is so nice and awesome with helping size my lab mix. They even reply to short notice Facebook messaged questions! Highly recommend shopping local if you're unsure what your dog needs. Also a sort of unbelievable treat selection if you're training and need some high-value or very specific treats. And cute dog toys.

Maria T.

Wanting to get my pup something for our long drive back to NY, we stopped here prior to getting on the road. At first, I was hesitant to bring my pup inside, as there didn't seem to be other dogs inside. I was proven wrong. There were a ton of other dogs taking refuge from the heat inside the shop! My dog, the ever curious one, was quick to walk in between the treat and toy sections. Their diverse selection of treats must have been wonderful to smell; she seemed like she was having the most wonderful time! The staff were excellent, both to my pup and I. One of the ladies on the floor gave her treats, which she seemed to really enjoy. Shout out to the young man with the short hair behind the counter, Shane, whose exceptional customer service skills make me wish Fish and Bone were closer to us. He seemed to be a true pet lover, which you can just tell by the way he acted towards my pup. I'm sure if Kathy (the wonderful owner) were to open a store in NY, it would be a hit. I very much look forward to bringing my pup here again.

Lucy, Mila, and Badger
Gabriel W.

I ordered a low cost specialty item from their online web store and there was a minor issue with what we received. I contacted the store by phone (a half hour before they opened, but they still answered) and spoke with Sylvie who provided spectacular customer service. I also communicated with Colleen by email, who was equally helpful. After this experience, I plan to convert as much of our pet supply purchasing as possible from the big online retailers to The Fish & Bone. Thank you for being awesome!

Thanks for recommending the puzzle feeder for little Mabel!  We can't wait to come back.
Katie F.

Omg I don't understand how this place doesn't have 5 stars EXACTLY!!! Brought my rescue pup in yesterday and the employees were so friendly and helpful with EVERYTHING. So kind. The first thing they asked when I came into the store was if my pup could have a treat (and even asked if she had allergies). Which I was so impressed by. And I know my dog liked it cause she refused to leave and I had to carry her to the car.

Our 6 year old lab, Zipper, taking a do-it-yourself bath after a great day at the beach!
Diana K.

Stopped in with our 6 year old yellow lab after spending the day on the beach with him. Had read you can "take the salt off your dog" after a day at the beach and didn't quite know what that meant. We first looked outdoors for a hose/shower but learned that meant they have an indoor do-it-yourself dog wash. The room is visible at the front desk via a glass door. There are two side-by-side self-wash stations in a room that fits probably 3 people max. The room does not have a ceiling which is helpful as the humidity doesn't build as you wash your dog. We have only used one of these once at a chain pet store and it was so hot and humid in that store. Towels, shampoo, aprons, brushes and a dryer are provided. We brought our own shampoo but used everything else. The staff pretty much pointed you to the room and left it to you to figure everything out. We're glad we had used one of these before so had a little clue. The positives; the staff leaves you alone, everything you need is there, the room is comfortable in terms of temperature/humidity, you don't have to clean up after you finish, the price is reasonable ($16 for a 60-80 pound dog). The cons: if you needed assistance, you would have to go out and get their attention, the dryer blows cold air and was making a loud, distressed screaming sound on high and a rattling noise above the room accompanied the sound. This must be "normal" as none of the staff ever came in to see what all the noise was. We turned the dryer off and then back on low but it still continued to sound distressed. We did buy a small bag of dry Fromme dog food for our lab (which is his "regular" brand of food) and it was reasonably priced. Convenient for anyone who is bringing a dog to the ocean but does not live locally. We would return again under these circumstances.

pete k.

Cool store. Better than most pet stores you find.. its kinda like the REI or EMS of pet stores. I'd go back! Charlie loved checkin out all the toys and stuff. Good selection of "cool" dog toys. Help was very kind, as well. Oh, also - I like their logo alot. Their website is nice - the owner has a blog, announcing events and other dog stuff.

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26 days ago

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1 year ago

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Stephanie B.

Thank you for your great review! We hope to see you again really soon

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9 months ago

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9 months ago

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10 months ago

Super helpful friendly staff. Great selection of treats and supplies. Will definitely return!

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Stephanie B.

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9 months ago

Love this place! Great quality and very affordable. They treat their customers like family.

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Stephanie B.

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2 years ago

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3 years ago

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6 years ago

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5 years ago

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4 years ago

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8 years ago

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5 years ago

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7 years ago

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6 years ago

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4 years ago

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4 years ago

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7 years ago

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9 years ago

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3 years ago

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18 years ago

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7 years ago

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6 years ago

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7 years ago

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11 years ago

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9 years ago

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8 years ago

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7 years ago

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12 years ago

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7 years ago

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10 years ago

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8 years ago

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6 years ago

Amazing selection of super cute toys, treats and amazing customer service and product knowledge & selection to boot!

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Kathy P.

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8 years ago

Very friendly customer service and great prices. Bought two dog collars with matching leashes for my pups.

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8 years ago

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Page 1 of 2

Ask the Community - The Fish & Bone

Do you sell CBD treats for dogs?

Hi Puja, Thank you for your message. Yes we do, but due to restrictions on hemp based products, we currently can't promote them online and instead refer local customers to… 

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Review Highlights - The Fish & Bone

“After some discussion we noted that a rubber chicken in a bikini was also gifted and that was all Sylvie needed.”

Mentioned in 4 reviews

Read more highlights

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Great pet store! It was my first time going in there. I was surprised at the selection they carry!…read moreI really liked that they had the dog dessert case! My dog loved his cupcake

I am constantly in need of hay and soft bedding for my rabbit, and stopped here just to see how the…read morelayout and vibe differed from the Portland location (easy parking because similarly it's located in a strip mall). Again, I wasn't expecting much, I know stores like this cater mostly to cats and dogs (the little bakery here for puppos is adorable!). *BEDDING: They've got Carefresh natural in 60L which is my go to (and often unavailable online); Kaytee Clean & Cozy Natural is also a good second option and they've got that too! *HAY: If I'm going to get a corporate brand, I think Kaytee is better than Oxbow (DM me and I'll tell you why), and they have both here. They also have good sales compared to online! *SNACKS: Even though their website says otherwise, every time I've been here I have NOT found any Kaytee Timothy Hay Cubes (which we go through a lot of) OR Kaytee Timothy Hay Baked Apple Treats (which is the naughtiest thing our bunny eats). So I can't get everything I need here like I can at the Portland location. Bummer. There's also not a lot regarding toys for enrichment or engagement; more plasticky things or very processed things that I'm not comfortable having my rabbit consume personally. The staff seems patient and my first visit I was checked in on a couple times (probably because I was lingered in the small pet section for ages). Overall, If I specifically needed just hay or just bedding, I know I could stop here and get some!

The Animal House - Another animal up for adoption

The Animal House

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Curtis was so helpful, I messed up and got the wrong size harness and he went out of his way and…read moreabove and beyond to help me get the right side, and was so sweet and gentle with my dog. 10/10. Keep him around!

I've been a proud rabbit mama for nearly two decades, and have always bought my hay and litter off…read moreAmazon (please don't judge me; it was a lot easier in 2008 to get "exotic" animal supplies from them). Recently, the Oxbow Western Timothy Hay I've been buying online has been *terrible*; the worst quality I've ever seen. I wonder if it's sitting around for longer than it should be in a hot warehouse or truck? The hay is also frequently unavailable randomly on Amazon; and, Amazon frequently can't ship this hay out for at least seven to ten days for some reason. Unsure why this is happening, but enough is enough. So now I'm Team Animal House (and, again, I'm so sorry it took me so long to make this decision). It seems locally-owned. There's currently three locations: Damariscotta (which has a self-service wash facility), Brunswick, and Westbrook. The Westbrook location is in a strip mall and has loads of parking. The store is pretty clean, and while it's predominantly focused on dogs and cats, there is alllllllllllll the way in the back lefthand corner a section for our rodent and bird friends. And... voila! A wall full of Oxbow Western Timothy Hay (other kinds available as well) in all sizes: 15 ounce, 40 ounce, 90 ounce. It's nice to be able to look at each bag in person to see what the color/consistency/quality of the hay is and doublecheck lot numbers against each other. I bought a 40 ounce and 90 ounce bag just in case one ended up being not good, and the OH SO LOVELY employee cashing me out asked me if I wanted to join their loyalty program which would, for this particular item, get me a complimentary bag of hay after my seventh purchase. Um... what? YES. I didn't see the litter that I use here (Carefresh, all natural) or the hay cubes (Kaytee Timothy Blend), so unfortunately I can't swap all my shopping here. But I would if/when it becomes an option! THANKS for saving the day, Animal House! My extremely picky and always very hungry rabbit appreciates the good and immediate hay!

Pet Supplies Plus Portland

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North Deering

I just went it to buy bird treats and had a pleasant shopping experience! The associates were…read morefriendly and helpful. I can't wait till they get more supplies in stock

I am constantly in need of hay and soft bedding for my rabbit, and stopped here to see what kind of…read morevarieties/brands they had for both. I wasn't expecting much, I know stores like this cater mostly to cats and dogs (the little bakery here for puppos is adorable!). *BEDDING: They've got Carefresh natural in 60L which is my go to (and often unavailable online); Kaytee Clean & Cozy Natural is also a good second option and they've got that too! *HAY: If I'm going to get a corporate brand, I think Kaytee is better than Oxbow (DM me and I'll tell you why), and they have both here. *SNACKS: They have Kaytee Timothy Hay Cubes and Kaytee Timothy Hay Baked Apple Treats, which are also things we constantly need to have on hand. There's not a lot regarding toys for enrichment or engagement; when I first visited I was in desperate need of willow balls for my bunny to play with, chew on, and destroy much to his delight, but they only had plasticky things available. There was one person working, and she took some time to look around the store with me to see if there was something suitable in maybe the bird section. I appreciated that! All in all, I feel comfortable stopping here the next time I find myself out of hay or bedding (which just sneaks up on you sometimes, y'know?)!

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I know this is a major retail chain but despite that have had mostly positive experiences here…read more Sometimes it can take a long while to check out but staffing is an issue for every business so I get that. The strongest positive I can say about this store is that it is where my wife and I have bought our ferrets. They have been healthy and happy in both the sense of when we bought our lovely pets but also anytime we have seen others here available to purchase they have seemed to be well treated and healthy. I know this cannot always be said for some of these major pet chain stores. They do offer a selection of ferret accessories as well such as hammocks/toys/food for some examples. The staff have been friendly during our interactions and try their best to help when we have questions. The store is kinda outdated in some sense and could be cleaned up in some places too. It's kinda what you'd expect from a Petco really.

DO NOT take your pet there for vaccinations. I was in line for my dog - Jax - to get his shots…read more There was an owner with a kitten in front of me. I was already hesitant because no one acknowledged me and the vet (woman - short gray hair) looked at me and walked away. I was told I would have paperwork to fill out - nothing! The owner of the kitten went to the exam area (open area) and the vet was dismissive of her questions- she said she needed to draw blood - there were 2 techs with the vet. THIS VET POKED THAT KITTEN 4 times and STILL COULDN'T hit a vein. All I could hear was that kitten crying out. The whole store heard it!!! The vet just didn't care - she was going to keep on going until she was confronted with her ineptitude- then she started yelling. Other customers were visibly upset and said they would never go there for any kind of pet services. DO NOT GO THERE!

The Fish & Bone - petstore - Updated October 2026

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