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    PetSmart

    3.6 (21 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

    PetSmart Photos

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    After the groom

    Grooming at Petsmart Scarborough Maine. Do NOT take your pet to Grooming at Petsmart Scarborough Maine. My usual grooming at a different company was on vacation so was desperate to get a groom for my Cavapoo. I booked a Bath and Full Haircut. I tell the groomer Bethanie that I do not want him shaved just neatened up. She takes one look at my dog and says he must be matted so they will have to shave him, one of her colleagues comes over to feel over him and says he is only lightly matted in the ears. Bethanie said they should just add another $20 to deal with the matting. And again I say I don't want him too short. We left him and got a call 3 hrs later to say he is ready to be collected. My husband went to fetch him, while I was at another store doing an errand. When i got to the car and saw my dog, I was so upset and in tears. I looked at his ears and both ears had been cut and were bleading and he had been shaved completely. My dog is 10 years old and this is the WORST groom he has ever had. I took him back into the store and asked how they can cut his ears. Bethanie told me it was caused by a hematoma and mustve only just started bleeding. Which is strange considering the blood was dry. I just cannot believe they can treat Pets like this. When I got home and felt my dog and smelt him, his fur was sticky and did not smell like it had been washed at all. BE WARNED do NOT go to them for Grooming unless you want your pet mistreated!!! NEVER again no matter how desperate.

    Booked a bath, brush, and teeth cleaning with Danielle. She did a GREAT job. I don't think our pup's fur has ever been so soft! We also bought him a cute toy (pictured) on the way out.

    Am I pretty, Papa?
    Wayne S.

    I brought Lacy Jo in for grooming today and I must say she received the best cut ever. I'm impressed with the professional manner of the staff and the way they cared for her. She was not stressed out when I picked her up! 5 stars for this fine group!

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    11 months ago

    Customer service is lacking. When a person walks in the front door and says hi, don't just look at them!!

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    2 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    Photo of Alex M.
    68
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    4 years ago

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    6 years ago

    Pet supply store. Weekly sales. Special events n weekends. Fish available in store and have cat adoptions

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    4 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    5 years ago

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    4 years ago

    They were good in the beginning but two times now they have not grinded her nail even though I payed the $15 both times.

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    4 years ago

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    7 years ago

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    4 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Danielle went above and beyond to make sure my pup felt safe and comfortable!

    Mentioned in 2 reviews

    Read more highlights

    Petco

    Petco

    (35 reviews)

    I know this is a major retail chain but despite that have had mostly positive experiences here…read more Sometimes it can take a long while to check out but staffing is an issue for every business so I get that. The strongest positive I can say about this store is that it is where my wife and I have bought our ferrets. They have been healthy and happy in both the sense of when we bought our lovely pets but also anytime we have seen others here available to purchase they have seemed to be well treated and healthy. I know this cannot always be said for some of these major pet chain stores. They do offer a selection of ferret accessories as well such as hammocks/toys/food for some examples. The staff have been friendly during our interactions and try their best to help when we have questions. The store is kinda outdated in some sense and could be cleaned up in some places too. It's kinda what you'd expect from a Petco really.

    DO NOT take your pet there for vaccinations. I was in line for my dog - Jax - to get his shots…read more There was an owner with a kitten in front of me. I was already hesitant because no one acknowledged me and the vet (woman - short gray hair) looked at me and walked away. I was told I would have paperwork to fill out - nothing! The owner of the kitten went to the exam area (open area) and the vet was dismissive of her questions- she said she needed to draw blood - there were 2 techs with the vet. THIS VET POKED THAT KITTEN 4 times and STILL COULDN'T hit a vein. All I could hear was that kitten crying out. The whole store heard it!!! The vet just didn't care - she was going to keep on going until she was confronted with her ineptitude- then she started yelling. Other customers were visibly upset and said they would never go there for any kind of pet services. DO NOT GO THERE!

    The Bark Yard - The email I received when my puppy was having his first trial day at the bark yard in Scarborough.

    The Bark Yard

    (2 reviews)

    I had a very bad experience here. I was told one thing and a very different day happened for my…read morepuppy. He was left alone in a crate in a "cabin" with no toys to chew. I was told he would have a playmate, that didn't happen. That cabin is a room with nothing in it. I was told later there was miscommunication about his day. He was traumatized for being left alone and I was charged $80. I got an email that my puppy was spilling his water in his bowl and panting after they told me he swallowed a metal hook that was on the crate they put him in. I am pretty sure all puppies spill their water also why was a metal hook put anywhere near his crate in a room unattended. They double lock the crates so the dogs wont get out for "safety" yet they leave them alone to chew the lock and swallow part of it. They all seem fearful of everything and not experienced with puppies or how to do business. We went over everything the day before what his day would look like. His day was nothing near the plan we went over. They still had the audacity to charge me after all of that. This place is not worth the money they charge not even close. In response to this email screenshot I posted, of course he is stressed he was kept in a crate all day and he just swallowed a metal clip. I told the owner and the shift lead the day before, I don't crate my puppy, they reassured me he would not be in a crate at all. That wasn't true. They could have called me or text to tell me this. Because it was an email, I received it later. They told me because he is not fixed he was kept alone. They shamed me for not having him fixed yet, he is a young puppy! Over all terrible experience. These people are mean!

    We are so thrilled to have found The Bark Yard for our dog, Evelyn. We had tried a couple of other…read moreplaces with our older dog who did not want to stay at any of them. She hung out in a corner by herself and clearly did not want to go back. We did not think we would ever put Evelyn in doggie daycare thinking she would never like one either. Then I heard about The Bark Yard from a friend who loved this place-as did her dog. We decided to try it with Evelyn. She absolutely loves going to this fabulous facility. I say facility but really its like a big comfy place for Evie to play with other dogs. The groups are small and dogs are placed together based on personalities, etc Its kind of like driving your young child to school and have them run off with their friends forgetting to turn around and wave at the you, the parent. Evie never looks back. I'd say this is a true sign that she loves this doggie day care for its staff, the other dogs as well as the nurturing environmentshe is surrounded by. Thank you, Bark Yard, I would give you 100 stars if they'd let me. Thank you to all of the staff and the owners. We think you rock! Thank you. Elisabeth

    PetSmart - pet_training - Updated July 2026

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