pet quarters in South Portland Maine is the best pet food store around staff is very knowledgeable…read moreand helpful and it's the only store I can get Fromm cat food for our cat Bella since she has been on this food she has flourished thank you Maryann Catey

Your website is terrible! How about showing products in the store. We want to see the what your…read morestore offers. We don't want to travel to your store, just to find out you either don't carry something, or just to find out it's out of stock

Customer service is lacking. When a person walks in the front door and says hi, don't just look at…read morethem!!

Just visited the grooming department for my little Halloween kitty. She's a longhair and very prone…read moreto matting, they did a great job cutting hers out... she's sporting a punk look now. This visit however was just a regular mail trim. They only have one certified cat nail trimmer, luckily he's very good and patient with my little angel's short mood... she left little tootsie rolls as a thank you last time when we took care of her matted hair. I also like this store for supplies, the staff have always been friendly and helpful.

I took my dog to get groomed and the one star is not for the groomer. She did an excellent job…read more(Arris) and was very pleasant. The issue was a very rude young cashier who goes by the name of Phoebe. She (?) went out of her (?) way to make checking out as unpleasant and distressing as possible. The thing is, I'm not phased by people with attitudes such as hers. It's just a shame that this employee wants to do as little as humanly possible obviously. Standing in line waiting to pay my dog did a small piddle off to the side of the line. I always carry a poop bag but I was unsure what to do about the pee. Phoebe made sure to enlighten me by yelling out to me that there were paper towels behind me. So I took the paper towels and made sure every spot was covered. When it was my turn to pay she informed me that I needed to pick up the pee-covered paper towels as well. (I am an elderly person who was attempting to just pay while I had a dog on a leash. Not to mention I have a bad back.) I told Phoebe as I was putting my card in to pay that I would go pick it up. She then told me "I'd rather you pick it up first before you pay." I said "Why, I'm going to do it." She said "I don't think you will." WTH. I said "So you're not only attempting to humiliate me but you're calling me a liar as well." She just smirked and said "Go ahead and write me a bad review." Wish granted. An honest review is more like it. There just happened to be a neighbor of mine that was also in the line a couple people back and she was nice enough to pick up the paper towels for me even though I was going to do it after I paid, but luckily there are kind people in the world who still respect and are willing to help out those of us who are not so spry anymore! The thing is, I'm a very considerate dog-owner. I always carry bags and always pick up after my dog. In fact, in a previous visit, a worker had expressed gratitude and told me that most people don't do that anymore. But Phoebe decided she was just going to make a huge scene for no good reason. I wish her well in her future job endeavors.

The staff here was wonderful while helping us get supplies for our new golden retriever puppy…read more Roger made excellent recommendations on supplies we would need and even helped us put together a car-carrier while we were in the store. He went above and beyond! 10/10 :)

Staff here are so friendly and helpful. A few months ago the food we use seemed to be at a sudden…read moreshortage. Staff at this store checked their stock while I waited on hold then out the bag I needed on hold for me to pick up after work. Thank you so much South Portland Pet Supplies!

South Portland store Took Freddie for correction of a poor…read morespa day experience at a competitor. He had a large mat behind one ear, which they admitted was beyond their capabilities. The PetSuppliesPlus groomer was quick, careful, confident, and won Freddie over. We'll be back for grooming in a few months. Y'all ROCK Apologies to the wonderful groomer, whose name I forgot

Only bought a cute Fluff and Tuff blue lobster toy for my 3 dogs because the saleswomen did a good…read morejob explaining how it was made different and tougher than other toys. 900 miles later I finally was able to give it to them, but less than 10 minutes later there was already a hole forming. Less than 20 minutes later the squeaker and all the stuffing was torn out before my other two boys had their chance to play with it. Pretty disappointed the toy failed to live up to the hollow sales pitch, now I've got 3 unhappy pups wondering what why they no longer have a gift from my trip to Portland :(

Such a cute shop. There were two associates working when we went in and they were super personable…read moreand helpful. Love their bandanas and collars! We left with a cute sticker and bandana for our dog!

I've been a proud rabbit mama for nearly two decades, and have always bought my hay and litter off…read moreAmazon (please don't judge me; it was a lot easier in 2008 to get "exotic" animal supplies from them). Recently, the Oxbow Western Timothy Hay I've been buying online has been *terrible*; the worst quality I've ever seen. I wonder if it's sitting around for longer than it should be in a hot warehouse or truck? The hay is also frequently unavailable randomly on Amazon; and, Amazon frequently can't ship this hay out for at least seven to ten days for some reason. Unsure why this is happening, but enough is enough. So now I'm Team Animal House (and, again, I'm so sorry it took me so long to make this decision). It seems locally-owned. There's currently three locations: Damariscotta (which has a self-service wash facility), Brunswick, and Westbrook. The Westbrook location is in a strip mall and has loads of parking. The store is pretty clean, and while it's predominantly focused on dogs and cats, there is alllllllllllll the way in the back lefthand corner a section for our rodent and bird friends. And... voila! A wall full of Oxbow Western Timothy Hay (other kinds available as well) in all sizes: 15 ounce, 40 ounce, 90 ounce. It's nice to be able to look at each bag in person to see what the color/consistency/quality of the hay is and doublecheck lot numbers against each other. I bought a 40 ounce and 90 ounce bag just in case one ended up being not good, and the OH SO LOVELY employee cashing me out asked me if I wanted to join their loyalty program which would, for this particular item, get me a complimentary bag of hay after my seventh purchase. Um... what? YES. I didn't see the litter that I use here (Carefresh, all natural) or the hay cubes (Kaytee Timothy Blend), so unfortunately I can't swap all my shopping here. But I would if/when it becomes an option! THANKS for saving the day, Animal House! My extremely picky and always very hungry rabbit appreciates the good and immediate hay!

Local and accessible, the store has a variety of items we use on the regular. Can be a bit pricey…read moreand I'm not entirely sure how their reward program works...my dogs love going in as the employees always want to offer scratches and cookies!

Overall very friendly, helpful staff, with only a couple exceptions…read more A little pricier than Pet Quarters, but still a very good experience.

This was a cute little pet store in downtown Portland. The aisles are a bit small and it was hard…read moreto manuever with a larger dog. They offer a good selection of items being a smaller space. I wanted to find a "good girl" treat for my fur baby and they had just what I needed!

Went there two times, once to get my dog a harness, and two weeks later because we were in the…read moreneighborhood- and the second time the staff there remembered my dog by name. They are so attentive, considerate, and welcoming, making us feel like we've been regulars for years. Deserving of more stars.

Had such a wonderful experience with my little Shih Tzu Lala. Danielle did an amazing job.read more

Please do not go here to get your dog's nails trimmed. I went here yesterday with my 17 year old…read moredeaf dog, and they clipped into his nail bed. When I called to speak with the owner, she was inconsiderate, rude and hyper defensive. She handled the situation unprofessionally, and never once asked about my dog's well being. She blamed the dog, and took no accountability as a business owner. The only reason she said she'd refund my money was because I asked for a refund. She was put off and told me to wasn't welcomed back into her store. It was a shocking request considering I was not yelling or being rude to her, I was just bringing it to her attention that one of her groomers made an error. My dog is docile, has arthritis, Lyme disease, old, and walks really slowly. For the owner to say he was kicking, and digging, and jerking around...is just not true. I'm not one to write reviews, but I just don't want anybody else to have the same experience. From a loving senior dog owner, Sue