I really love this store. All the employees are eager to help. Prices are high but I like that is…read moreis close to home and offers vaccines regularly

Excellent service and product knowledge... extremely helpful and kind staff. Clean and well lit…read moreestablishment. We are fortunate to have such a nice business in our community.

I took my dog to day camp and she had a blast. There are webcams so pet parents can check on their…read morefurbabies while at camp. The pet hotel staff were great - super knowledgeable and friendly. All staff seemed to be well trained in how to approach dogs and make even the most skittish/anxious ones feel comforted. The cost is also very affordable. I only wish the camp area/rooms were a bit bigger so the dogs could run around more. Needless to say, we'll be coming back.

Dropped in to this Petsmart when I was visiting HomeGoods next door a few months ago. I came in to…read morepick up a few items for the fur child and got him some treats. This Petsmart is a lot bigger than the one in the City with a pet hotel and grooming area. I haven't used either service here at this location but I like the option. Located on Gellert Blvd, part of the Serramonte mall shops.

I really love this pet store. It's large and clean. Never crowded whenever I stopped by. And…read moreparking at this shopping center is easy. Put Club has an extensive selection of cat and dog food. They also have things for other pets, like birds and fish. But the main thing is that they have a huge variety of Fussie Cat food , both dry and wet food. This is what kitty loves to eat right now, and this brand isn't sold everywhere. The wet food "in goat milk" is a winner. Regular price is pretty good, and they also go on sale frequently. They don't seem to have a lot of staff present, and that's fine since there aren't a lot of customers in the store. If nobody is at the register when you're ready to check out, just squeeze the chicken to let them know. There's never a long wait to check out.

Pet Club is a friendly shop to get your pet essentials (and treats too! not essential maybe but def…read moreappreciated by your baby!). staff is helpful and you can ask questions. i like browsing the toys and food here. see what new treats to try. big store. lots of selection. plenty of parking

About a month ago i had booked a grooming appt with Dublin and 2 hours before my scheduled appt,…read morethey called and said they had to reschedule me for the following week. That did not work for me, so I started checking availability within 50 miles.... San Bruno came up. When I got there Jade greeted us and listened to my dog concerns. She recommended the Soothe & Repair add on and I'm really happy we did it. After an hour I got a call that my dog was ready for pick up. When I got there, she was in a kennel all cleaned up and Jade was jumping around and I could see my dog happily mimicking her. Jade was wonderful and helpful. She seems like she likes her job or just really likes dogs :-). My dogs skin was less irritable and she was not scratching for at least 2 weeks. .....Today, we went to another Petco closer to home and were not pleased at all! We will be making the trip across the bridge from now on.

I took my 9 month shepard here for grooming and Jade did an AMAZING job! She was the sweetest from…read morebeginning to end. Will be coming back here and thank you to her for keeping my pup clean, happy, safe and handsome :) Ace gives 10/10 paws!

Two of our pups were turning 13 and we knew we needed to do something special. We reached out to…read moreCarla and sent her some photos and viola! She was kind, accommodating, and did an amazing job! The pups at the party were not shy about enjoying the cake. Crumbs were licked clean! We signed up for the Valentines Day photo shoot as well and had a great time with our pups. They are typically extremely anxious but it felt like they were more overwhelmed with the amazing smells of the store and wanting to sample everything. We left with a goodie bag of puppy baked goods for later. They have already made a few of them disappear! This is a great place to go for treats, toys, and some top shelf Cakes and other baked goods for your furry children!

I found this place looking for a bakery for my pup who just turned 4. I normally bake him a cake…read morebut didn't this year but I still wanted to treat him to something special. Super cute pet bakery! The owner was really sweet and seems to care very much about fur babies. They have a huge assortment of treats that are clean ingredients and locally sourced. We love that!!!! We're always giving back to small businesses, not corporate conglomerates. I saw someone complained and gave a bad review because they complained about it being expensive (SHAME ON YOU, CHEAPSKATE!) but if you love your pets like we do, how can you put a price on them! Their pricing is no different if you treated yourself to a fancy bakery like Paris Bagette. Anything we buy might be expensive for them but they deserve to eat healthy just like we do. My husband and I loved this place and our fur babies loved the cake and treats. (DON'T GIVE A BAD REVIEW BASED ON YOUR OPINION ON PRICING OR PARKING! BASE IT ON THE ESTABLISHMENT ITSELF!) If you love your dogs as much as we do, this place is awesome! Bring your fur babies with you, you won't be disappointed. Check out their menu on their website, they have dumplings, flan, tamales, etc. and the owner said there is more to come....

I have been going to this particular pet food store for a while now. Why? Well... let me explain…read more.. THEY ARE GREAT! So they have this awesome special that if you buy three bags of pet food, you get the 4th FREE. AND, you can mix and match. That alone is not why I love it so much though. I like the variety (Well... my CATS like the variety), and the folks who work there are very knowledgeable about all things PETS. in my last trip I had a conversation with a team member about buying grass for my cats and I took their suggestion. I brought this little thing of grass and my cats went nuts. Just another thing to add to make my kitties happy. I've also gotten some tips on OTC stuff I can give me cats when they have some respiratory stuff happening (L-Lysine FYI) and it seemed to help! One of my girls has issues and doing great. They have a huge selection of Stella & Chewy as well. If you haven't purchased this for your dog or cat, you should. THEY love the stuff. The ONLY drawback, parking can be a challenge because everyone is going to Jolibee, it's still doable though, and I'm not taking any stars for that! Just the "quick" tip, GO THERE. Nice people, great selection, and the 4 for 3 deal is great. Plus your pets will appreciate you.

The staff is always so friendly and I love their policy of being able to return anything if your…read morepet doesn't like it. It shows that the owner really cares about the well-being of your pet rather than the profits. I love the open treat bins because I let my dog pick out his own treats. I have a 83 pound husky mix, so the bathing stations are super convenient. Although the price has gone up from the self-service over the years. I remembered paying $40 for 5 baths, you pay for 4 tokens and get one free. My partner used up our last one and this time he said he paid $60 for 4 tokens. I asked if there was a deal and the seal was $60 for 3 tokens, with 1 free. The jump in price is pretty crazy, but it saves my pipes from clogging. I'm not sure if it's something they can fix, but once in awhile the pressure from the water spout and the dryer is a bit weak depending on the station and it is not consistent. This happened to me maybe 2-3 times and the staff always allows me to switch stations after I had already inserted my coins. Doesn't always fix the issue, but the pressure can be slightly better on a different one.

We boarded our bearded dragon here while we were away for three weeks and could not have been…read morehappier with the experience. The pricing was reasonable, the staff were friendly and helpful, and most importantly, our little dinosaur was well taken care of. We are pretty sure he enjoyed his vacation almost as much as we enjoyed ours. We would definitely use them again in the future!

I swung by to buy timothy hay for the guinea pigs I'm fostering for a local rescue and I was so…read morethrilled to see that The Animal Connection also had rescued guinea pigs (as opposed to guinea pig from a breeder/breeding mill like the ones at Petco/Petsmart). The person working there was very nice and I think they care about animals... but they still buy some animals from breeders/breeding mills to resell them... It's really sad that some pet stores still do this, while so many rescued animals need homes. I hope The Animal Connection with do the right thing by transition to rescue-only and partner with local rescues to help get animals adopted who needs homes, and stop buying/selling any animals from breeders/breeding mills. Please do the right thing! Myself and soooo many other animal guardians really want to support businesses like yours, but not animal exploitation.

I absolutely love the Millbrae Pet Food Express! From the moment I walk in, I feel so welcomed--it…read moretruly feels like family. The staff is incredibly knowledgeable about pet nutrition it is so helpful especially because I have four dogs with different ages and nutritional needs. Von and Isaiah always go above and beyond, but honestly, everyone there is so helpfull, I never feel lost or unsure about what I'm buying. You can tell they really care, not just about the animals, but about the people who walk through their doors. Hands down the best pet store--I wouldn't go anywhere else!

Amazing service for my first self grooming of a client's pitbull. The staff was informative,…read moreaffable, and went above and beyond!! I felt confident grooming the dog with the instructions I was given and they even checked in two times during a 25 minute wash and dry. At the end of the groom, I forgot a brush and shampoo bottle inside the store. An African American man with glasses and facial hair in a Petfood express uniform noticed this. While I was loading the pitbull into the car, he brought them up to me. Next time I come by I hope I see him there so I can drop him a tip! I appreciate the extra effort and attention to detail that this store brings to their customer service. Sincerely, thank you!

Fish Doctor, simply stated a text or email would have been appreciated. It was understood that…read moreyour services were not of a general store, given the situation, it was a desperate call for help, in an attempt help a child's beloved pet fish. Money was NO object, I would have gladly paid any costs incurred, even if it was a lost cause. There is No intended discrimination of your business. It is a simple fact, the other aquarium business did not ignore a job that would be a job too insignificant. Blatant ad? Nope, just stating, if someone is desperately seeking help, don't wait for your reply. Wishing you a prosperous new year.

Fish Doctor is very professional and also willing to help you find the best solution to remedy tank…read moreissues. Mike is very personable and truly cares about his customers and the livestock within the hobby. Always a pleasure to do Business with the Fish Doctor. Thank you for the service you provide!

TLDR: Reasonable prices - priceless service and advice…read more Have been shopping here for years and only have a 10 gallon freshwater tank but love it. The kids love coming to the shop and helping take care of our fish, snail and crayfish. Staff is wonderfully helpful.

A young gentleman helped us on Wednesday afternoon and we're grateful for his help - my 10 year old…read moreand me. We had some fish that didn't do well from a larger chain store (it's hard for their employees to deal with so much and i'm not criticizing them as their employees are extremely nice). He helped us find the correct fish to start our new aquarium (guppies), handled them well, treated us well, extremely knowledgeable. it's an awesome store. Guppies are happy as clams. thank you to the gentleman who helped us!