I have been going to this particular pet food store for a while now. Why? Well... let me explain…read more.. THEY ARE GREAT! So they have this awesome special that if you buy three bags of pet food, you get the 4th FREE. AND, you can mix and match. That alone is not why I love it so much though. I like the variety (Well... my CATS like the variety), and the folks who work there are very knowledgeable about all things PETS. in my last trip I had a conversation with a team member about buying grass for my cats and I took their suggestion. I brought this little thing of grass and my cats went nuts. Just another thing to add to make my kitties happy. I've also gotten some tips on OTC stuff I can give me cats when they have some respiratory stuff happening (L-Lysine FYI) and it seemed to help! One of my girls has issues and doing great. They have a huge selection of Stella & Chewy as well. If you haven't purchased this for your dog or cat, you should. THEY love the stuff. The ONLY drawback, parking can be a challenge because everyone is going to Jolibee, it's still doable though, and I'm not taking any stars for that! Just the "quick" tip, GO THERE. Nice people, great selection, and the 4 for 3 deal is great. Plus your pets will appreciate you.

I love Pet Food Express!! They have the best quality treats, food, litter, toys literally…read moreeverything my adorable son Clyde the kitty could possibly need. He deserves the best and I'm happy to give him the best, thank you Pet Food Express!

Wonderful and helpful and kind and respectful when I got my dog in 2022 just a very nice placeread more

Hear me out...I've bought two lovely cats from you guys…read more Today I popped by because I know cat visiting hours are 12-5 pm (most of time). I saw someone cleaning which I understand but the staff walked out and locked the door behind her. She kinda gave a rude look. They were suppose to be open according to the schedule. Do better guys, some people come just to visit with the cats through the cages. That's how I've adopted two already in previous years. Can't you clean before visiting time or after. And if not clean but don't just leave to do other things around the store and lock the door behind you. More interactions more adoptions. We will follow visiting hours but those doors better be open when it's our time to interact.

Two of our pups were turning 13 and we knew we needed to do something special. We reached out to…read moreCarla and sent her some photos and viola! She was kind, accommodating, and did an amazing job! The pups at the party were not shy about enjoying the cake. Crumbs were licked clean! We signed up for the Valentines Day photo shoot as well and had a great time with our pups. They are typically extremely anxious but it felt like they were more overwhelmed with the amazing smells of the store and wanting to sample everything. We left with a goodie bag of puppy baked goods for later. They have already made a few of them disappear! This is a great place to go for treats, toys, and some top shelf Cakes and other baked goods for your furry children!

I found this place looking for a bakery for my pup who just turned 4. I normally bake him a cake…read morebut didn't this year but I still wanted to treat him to something special. Super cute pet bakery! The owner was really sweet and seems to care very much about fur babies. They have a huge assortment of treats that are clean ingredients and locally sourced. We love that!!!! We're always giving back to small businesses, not corporate conglomerates. I saw someone complained and gave a bad review because they complained about it being expensive (SHAME ON YOU, CHEAPSKATE!) but if you love your pets like we do, how can you put a price on them! Their pricing is no different if you treated yourself to a fancy bakery like Paris Bagette. Anything we buy might be expensive for them but they deserve to eat healthy just like we do. My husband and I loved this place and our fur babies loved the cake and treats. (DON'T GIVE A BAD REVIEW BASED ON YOUR OPINION ON PRICING OR PARKING! BASE IT ON THE ESTABLISHMENT ITSELF!) If you love your dogs as much as we do, this place is awesome! Bring your fur babies with you, you won't be disappointed. Check out their menu on their website, they have dumplings, flan, tamales, etc. and the owner said there is more to come....

About a month ago i had booked a grooming appt with Dublin and 2 hours before my scheduled appt,…read morethey called and said they had to reschedule me for the following week. That did not work for me, so I started checking availability within 50 miles.... San Bruno came up. When I got there Jade greeted us and listened to my dog concerns. She recommended the Soothe & Repair add on and I'm really happy we did it. After an hour I got a call that my dog was ready for pick up. When I got there, she was in a kennel all cleaned up and Jade was jumping around and I could see my dog happily mimicking her. Jade was wonderful and helpful. She seems like she likes her job or just really likes dogs :-). My dogs skin was less irritable and she was not scratching for at least 2 weeks. .....Today, we went to another Petco closer to home and were not pleased at all! We will be making the trip across the bridge from now on.

If I could put 0 stars I would ! We are sooo disappointed we booked our appointment for our 2 dogs…read moreat 8:30 we got there 8:15 when we arrived they said someone was coming we waited until 8:50 and no one showed up we left and we decided to call back to see if maybe maybe they would take us in a little later the girl said her groomer wasn't there yet It was 9:15 when we call back l . We usually go to petsmart this is the first time we went to petco I regret that decision we never got a message to reschedule or a sorry notice atleast . Very disappointed!

I recently got a kitten this past June, and this is my #1 favorite one-stop pet shop in the city…read more The store has a great selection of items for cats- wet and dry food, litter, treats, stainless steel water fountains, super cute Squishmallow beds, toys, the list goes on. I'm find myself spending at least an hour in here because the staff love to show off their little critters and it's such a fun environment to be in. I've seen the store progress exponentially in the last 6 months. It's much cleaner and more organized every time I visit. I can tell the staff really cares for its animals and the local pets in the neighborhood.

I really wanted to love and support this local pet shop, but after my previous visits, I truly…read morecannot. The moment I walked in, the smell was overwhelmingly bad -- not your typical pet store scent, but something genuinely foul. The shelves were dirty and looked like they hadn't been cleaned or organized in a long time, which didn't inspire any confidence. The selection was really limited, and even basic items were hard to find. The employees also weren't very welcoming or friendly; no greeting, no offer to help, just an overall cold vibe. What bothered me most was how sad the animals looked. A few of them seemed stressed or lethargic, and it was honestly heartbreaking. I love supporting neighborhood businesses, especially ones that care for animals, but this place needs serious attention and improvement before I could ever consider coming back.

Love the store. They had lots of birds and fish and even some mice and guinea pigs. They were all…read moreadorable. Went in for some medication for Mrs Meow - was very efficiently helped. Great staff here. Meanwhile I couldn't help but wander and dream of all the great stuff they had here. I'd love an upgraded cat tree and so many other things that were beautiful here. My kitty usually gets generous presents around the holidays - so I think it might be best to see what is missing and come back after the holidays. The check out line was outstanding. Tiny line that moved quickly. Very efficient. Store was clean but if anything I think a deep clean of the floors in the corners by the shelves would bump this up to 5 stars perfection.

Prejudice against people with disabilities poor merchandise poor quality had to return tactical…read moreharness for my service dog couldn't get the buckles apart, so the dog had to sleep in it overnight returned the next day or so with the receipt did get my money back. We tried to tell them to please go to active dog for service animals talk to them about my problems with my immune system causing me to have halitosis in the guy called me a liar. We never go there again and will not recommend it.

Furbaby all smiles checking out their chews. I liked how exotic some of them were, especially the…read morefrog legs and the fish wrapped beef. The workers were super nice too and the selection was vast! Water in the front too for the dogs! I'm so excited to come back.

I called to see if my dog can get groomed the day of and the worker was so nice and was able to…read moresqueeze me in! The groomer Lei was so nice and accommodating to my dog. She seemed very gentle and nice to my dog which I really appreciated because my dog can get a little anxious with grooming. Overall the service was great, the interior is so cute, and I'll definitely be coming back!

Beautiful store. I drive past here but decided to check this place out for the first time. Dina was…read morevery helpful at the cash register. sorry if I misspell her name. She is a wonderful staff and I could tell have passion for animals. They even have some samples you can bring home for your pets so you know what they would like. They have a vet clinic that comes here every Saturday. I think if my cat needs his shots, I will come here to check it out.

I stopped by to pick up my pup's favorite cheese crackers and couldn't resist browsing. While…read morethere, I found the cutest little plush toy that I knew my pup would enjoy--well, for about five minutes, as he's only excited about new toys for a short while before they head to his overflowing toy box. (I really need to upgrade to a bigger one!) The selection here is always fantastic, with something for every pet. The owner is friendly as always, and the holiday-themed items make it easy to spoil my pup and his buddy with special treats.

Wonderful shop! It feels magical when you first walk in. Great selection of birds, toys, pet…read moresupplies. Very friendly and knowledgeable staff, and great customer service. We got two beautiful budgies there to add to our flock -- we will definitely be going back!

TLDR: Each time I've walked into this shop, I've been…read moregreeted with warmth and offered help in finding what I'm looking for. If they haven't had the item I'm seeking, they make helpful suggestions. Longer: I have an extremely picky cat and there have been times over the years I've forgotten to order her special food or the delivery is delayed, so then I go hunting through the City. Plus, I love animals and stopping in a mom and pop pet shop "just to see what there is" happens frequently xD Unfortunately, the Animal Company hasn't carried what I needed in the past, as the cat and dog food selection is fairly limited (yet varied) given the hundreds of varieties of foods nowadays. I digress... just last weekend my kitty's special kidney food was delayed in transit and the lil chonker ate through her last order in record time. Kitty has gotten accustomed to a mix of kidney+core wellness and she let us know allllllll night Friday into Saturday that her food was not right. After two nights in a row of poor sleep, I was determined to find (Weruva) Wx Low Phos tilapia+tuna somewhere in the City. PFE website says they have it, but no stores have in stock (thank goddess I called before trekking). Called a few of the smaller shops around town with no luck. As options were dwindling, I gave The Animal Company a call and imagine my surprise when a cheery voice on the other end of the phone confirmed they did indeed have what I was looking for! It was 4th of July and the person on the phone informed me they were closing early, around 3pm, and put 4 cans of food aside for me. I immediately hopped off the couch and we got on our way to the J. Within an hour I had kidney friendly food plus some kidney friendly treats (!! Wx Low Phos new product) in hand, a full belly (stopped at Subs Inc. across the street), and we were on our way back home. Note: yes, about half+ the store is dedicated to birbs. I'm glad I took some time to read reviews+Rick's responses here on Yelp, 'cause admittedly it made me a lil sad to see some of the birbs in the store, I realize now I subconsciously avoided it. Turns out, many of the birbs in store are being boarded (and very! well cared for). Totally understandable some may look sad given they're in a new environment and very likely missing their humans. I know my kitty would be absolutely out of sorts if taken out of home while I was away (and sure, birbs are different than cats, but these birbs are VERY smart). I've been following a woman on YT, I think a random covid SiP stumble, who has educated me on these magnificent, fascinating creatures (birbs). Even if you never want to own a parrot/tangential, I recommend giving a watch https://www.youtube.com/shorts/ET3cCXsKZ1Q

I've purchased my cat supplies from West Pawtal for years. They have a great selection and their…read moreprices are at or better than the larger stores. The owners are pleasure. I'm so glad their in the neighborhood!

West Pawtal Pet Supplies is easily one of my favorite local pet stores. They have everything you…read morecould possibly need treats, food, toys, and so much more, all in one place. The owners are always incredibly kind, respectful, and genuinely welcoming, which makes every visit a pleasure. I also really appreciate that everything is reasonably priced, making it easy to stock up without breaking the bank. Whenever I need something for my pets, I can count on stopping by, grabbing what I need, and heading out quickly and happily. Every time I come here, it's a consistently great experience. Highly recommend supporting this fantastic local shop!