My cat was feeling unwell and luckily the team was able to squeeze her in for the same day after a cancellation. The doctor was great and gave very good advice and led us down the right path. Given the location and services I'd recommended highly! It does feel like it's a bit pricier but worth it! read more

I brought my dog here because we used to be patients of Oceana Pet Hospital (Juvo before the re-brand) and our current vet in Burlingame was closed due to a facility fire. The exam and assessment with Dr. Nguyen went fine, but the procedure estimates and associated conversations were a nightmare. Dr. Nguyen diagnosed my dog with pulpitis and had recommended she get the tooth extracted under general anesthesia. She recommended adding on a teeth cleaning since she's already under general anesthesia and the cost to do so was actually cheaper/minimal added cost due to their "dental cleaning bundle" package. They provided me the estimates in a timely manner but what was really frustrating was that when I asked for them to itemize the bundle cost of $994 for insurance purposes, they sent me an updated "itemized" estimate that cost nearly double. I've attached the exact costs to this review because the difference in cost between the two just appalling. Nearly double just to have the serviced and charges itemized out. I reached back out to them to re-explain my request (break down the $994, not individually itemize the services at their original prices outside of the bundle) and they said no, we don't break down the bundle and if you want itemized you have to pay the itemized cost. Charging double the cost for the SAME EXACT services just because I asked for an appropriately reflecting bill? That's just not a great business model. They explained this is practice policy but what doesn't make sense to me is that Juvo would've still gotten the full $994+all the other associated charges for the xrays for that service. I wasn't asking for additional discount or services to be adjusted. I wanted to utilize the dental cleaning bundle and pay the price associated with it. I just was hoping the vet would work with me because my pet insurance doesn't cover prophylactic cleaning, but they would cover anesthesia and asociated services and costs related to the tooth extraction. I explained this to Juvo and that it would just make this much more accessible for me while Juvo still gets paid their invoice. Their response to me was nope, we don't do that. This is the cost and insurance won't cover it, tough luck. Go ahead and shop around. I want to note that the estimates for a anesthesia +/- dental cleaning + dental xrays + hind limb xrays ranged from $1,800-$4,000. My insurance would cover 80% of the cost outside of the dental cleaning specific charges. This isn't a small amount we are discussing. I don't know why a vet office wouldn't want to work with their customers to make their pet care actually affordable, especially if there was no financial loss for Juvo. I've already found another vet willing to do the same services and they were willing to itemize their bundle cost, so I know it can be done. I'm not sure what changed when this place reopened as Juvo but we will not be returning. read more

Juvo Veterinary Hospital - Just the package deal for the dental bundle - Veterinarians Near Me - Pacifica, California

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I wish I could give zero stars. This vet clinic does not respond at all when your pet is experiencing an emergency. Can we schedule an appointment in 4 days? Is what they have told me. I am done with them. They overcharged for every service for a puppy in the first two years. Go somewhere else! These people are out for money and don't care about your pet's health. read more

Juvo Veterinary Hospital - My pug puppy doesn't fight me at all when it comes to going to Juvo! - Veterinarians Near Me - Pacifica, California

The front staff is always welcoming and kind. They give me options when scheduling appointments and always follow up with me the next day if I have questions. The waiting room and exam rooms are always clean and calm! read more

Our corgi loves the staff, especially Maria, at this hospital! He's always feeling welcomed and never hesitant to go back with them. We love that Dr. Nguyen and Dr. Ro are very attentive, personable, and caring towards Cody! read more

Juvo Veterinary Hospital - Veterinarians Near Me - Pacifica, California

Like a lot of other services, it's hard to find a good Vet for new puppy owners. After a lot of Yelp searching and browsing countless reviews led us to Juvo Veterinary Hospital. Booking a first time appointment was easy and smooth online. We brought Alister over for his first vet visit and was pleasantly surprised. We checked in and was escorted to the exam room for pre-visit questions/concerns. Then Dr. Annie came in to do the exam and go over the needed vaccines. She answered many of the questions we had and was patient. They have a puppy and adult dog wellness program that we signed up for via Snout, The vaccinations didn't take too long and everyone in the front staff were friendly and nice. Definitely will be back for more vaccinations in the near future. Parking lot read more

Juvo Veterinary Hospital - Snout Plan - Veterinarians Near Me - Pacifica, California

Place is nice, very clean. Front desk is professional and friendly. Our Vet was wonderful. We decided to change from Pacifica pet hospital and glad we did. Only complaint would be that they are expensive. Probably the most expensive Vet in the area. read more

I don't live in Pacifica, I don't got it like that... so I've never used their services for my dogs... however, I happened to be in Pacifica for the World Dog Championship, and my booth (Camp Bow Wow) was next to the Juvo Veterinary Hospital booth. Their team was so nice! Me being the hot mess I am, I wore shorts to this very freezing event. They were giving away blankets and gave me one. They also let me use their scissors several times, and I got to pet their cute dogs. If I lived in Pacifica, I would definitely take my dogs to them. You can tell how much they all love dogs. read more

The overall experience when I had to bring in my cat to put her down, though it was difficult, the Vet and the staff was very supportive and comforting. It was very difficult, but everyone there was very friendly and caring with my wife's and I situation. Thank you Juvo. read more

Just wanted to share an update on my dog for anyone reading my review. This story has a happy ending! My dog had surgery and has fully recovered! We have switched to Juvo as our primary vet. read more

I wasn't going to leave a review because most of the staff was friendly and kind but after receiving a letter saying they were "terminating services with me," I had to laugh since I was the one who had already decided to find a new vet due to my dissatisfaction with the care my dog received and I CLEARLY LET THEM KNOW. Whether or not if that's protocol is pretty ridiculous! After spending close to $2,000 on repeated lab work, the vet still couldn't give me a clear answer about my dog and kept suggesting more tests "just to double check," even though everything kept coming back normal. It felt like guesswork and a money grab rather than actual care. Honestly, I learned more from experienced dog owners in Facebook groups than from the vet who treated my dog. Pacifica has plenty of vet hospitals. Save your money and go somewhere that actually listens to you and knows what they're doing. Girl bye!! read more

I was scheduled for an appointment with in a few hours of inquiring. All the staff + nurses were so kind. Dr Annie Ro was so patient, compassionate, and clearly helped me understand what was going on. Unlike other vets I've been to, she was very empathetic of the financial strain that these visits can cause, she gave me more than one option and prescribed my cat a perfect combination of medications that have my girl back to normal. She is an amazing doctor and I'm happy I chose Juvo. I'll definitely be back at Juvo if/when needed. A day after my appointment, someone from Juvo reached out to check in with me and see how my girl is doing and that was so kind. Thank you so much to everyone that helped me at Juvo, you are all amazing-- My girl June and I thank you tremendously!! read more

Juvo Veterinary Hospital - Payment plan options for cats - Veterinarians Near Me - Pacifica, California

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Your pets will be taken care of here. Everyone that works here is always happy to see my cats and is invested in positive outcomes. They walk you through all care options, no pressure, and explain everything perfectly. Our visits are consistently great thanks to the amazing staff. read more

Juvo Veterinary Hospital - Minnie gets nervous, but they are so gentle with her! - Veterinarians Near Me - Pacifica, California

Can't say enough about Juvo and their staff. Our Frenchie was experiencing a 'back end situation' and needed help quickly at Juvo. The only wrinkle is that I am disabled and did not have my wheelchair. I asked Mimi at the front desk if someone would be able to come out to my car, pick up my dog and get her into/out of her appointment. And everything happened wonderfully! I sat in my car and waited for our dog. I received a couple of phone calls from our Vet to walk me through her visit and next steps. I'm so grateful to have Juvo close to home for our three animals and will continue to come back over and over of course! Big hugs to everybody there for helping me out with my disability limitations. Sara read more

The Juvo team was very attentive and friendly with my sweet little Luna and I. They were timely and helpful with any concerns I had. The center was clean and organized and I will be back in the future for any pet needs! Highly recommend :) read more

Juvo Veterinary Hospital - Veterinarians Near Me - Pacifica, California

Just came here today for my miniature dachshund's (named Rindo) first puppy appointment. I was originally going to go to another vet, but decided against it since I lost my dachshund, Max, of 17 years there (long story short, we didn't go there originally but he had a stroke/seizure in my arms and I thought he was gone. However, we raced down to the other vet since it was close to my house and they helped us immediately and were amazing, even though we were a walk in with no calling prior, nor were we established patients) and we can't quite bring ourselves to go back due to having triggering memories of his death) ANYWAYS! I decided to try Juvo a call since I used to bring Max to Oceana Pet Hospital, and I even used to work there years ago. This morning (like 2 am mornjng) I accidentally tripped over Rindo and it was the most terrifying thing ever. He's a tiny 10 week old miniature dachshund, and I ended up going down too and am unsure if I hit him on my way down. He was terrified of me, and I didn't know if I had hurt him or not. He was a lot better after we went back to sleep but I still wanted to get him checked, considering his size. I called in the morning and was able to get an appointment! That afternoon! That's incredibly hard to find with a lot of vets. The receptionist was very kind and totally understanding of my fear which logically, I know he'd probably be fine but also.. he's a tiny dog. He's only 4 lbs so there's potential for harm. Got there for his appointment and everyone was so nice. Our vet, Dr. Ro, was extremely kind and knowledgeable and answered my millions of questions - even though I'm sure at one point I got annoying, lol. The techs and front desk workers were so incredibly kind, and one even came out to apologize for the delay when Rindo was taking a while to come back- I was told everyone just wanted to hold him and love on him- which is totally fine with me! I was also surprised at how much my vet bill was. Definitely a lot less than expected! Excited to have a partnership with Juvo Vet and for them to help me keep Rindo happy, safe, and healthy! read more

Juvo Veterinary Hospital - Veterinarians Near Me - Pacifica, California

So grateful for Dr. Valerie Rose, and Maria at the front desk for their care today. My dog was stung by a bee, and her whole body went into an allergic response. Her face swelled up, her airway tightened, she developed welts all over her body and she had trouble breathing. I called Juvo in a sheer panic, and was invited to come in immediately. Upon walking in, my pup received immediate care from Dr. Rose, who is absolutely terrific, calming, and thoroughly explained the treatment to me. While my dog was being treated, Maria who staffed the front desk, sat with me, comforted me and made sure I had water. Staff went above and beyond to care for my dog AND me while we were in distress. Pricing for that extraordinary level of emergency care was 100% appropriate and affordable. They kept my dog for a couple of hours just to make sure the swelling went down and breathing returned to regular, and we're now home safe, resting and recovering. Thank you, team Juvo. You crushed it on all fronts today, and your empathy and excellent care for both Lola and I are so very appreciated. read more

Juvo Veterinary Hospital - Veterinarians Near Me - Pacifica, California

The staff is incredibly kind and knowledgeable, and they treated my pet with such care and compassion. The facility is clean, and appointments run on time. Highly recommend. They even made their own decorations and did photoshoots for Christmas! read more

I LOVE this veterinarian practice. We brought home a new puppy a couple weeks ago and have visited the office twice now for a wellness check and vaccines. This office is super clean, very organized and easy to find, plenty of parking too ! Before anything is even done or administered for your pet, they go over pricing. They aren't pushy, they just tell you what is recommended. Everyone in the office is so kind and sweet, and very informative. They take the time to make recommendations and explain why they are being recommended. They also have a wellness plan available which is super cost effective, especially when bringing home a new puppy. I'm so happy to have found this office. I literally live a 1/2 a block away from TWO veterinarians, and still drive 30 minutes each way, just to take Arlo to Juvo. read more

Juvo was recently renovated with a beautiful modern aesthetic and now has new ownership. Dr. Nguyen has been caring for our senior dog, Waffle for many years. He is a rescue dog from Korea and was initially very nervous around other dogs and new people. The Juvo team took great care of Waffle and treated him like family. Dr. Nguyen is knowledgeable, transparent, and breaks down medical jargon so we understand what is going on. I trust her wholeheartedly with my pup! The staff are very pleasant and there is also a beautiful ocean view just outside the hospital. read more

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I'm a bit put off by Juvo Vet clinic, I feel positive about Dr.Rose. I brought my dog there today for a monthly Librela vaccine. They asked about a nail trim and I mentioned that just one nail on his rear right foot needed to be trimmed as His foot doesn't land flat and the nail never touches the ground so it doesn't wear down.After looking him over I was told they could only do them all for $40. Well my dog has been a regular customer, I've spent more than 2k there in the last few weeks. You'd think they could just cut the toe nail, say charge me $10? Can you sat "chicken shit"? read more

We came here opening week and I love how refreshed and beautiful the location is! Juvo Pet Hospital is currently where the old Oceana Pet Hospital was with totally new ownership and a big refresh. I also love the new, upgraded paperless invoices and how nice and kind everyone is here to me and my mini doodle, Bailey. Another thing I love about Juvo is they have their own private parking lot so parking is always a breeze! Theres also a lot of great businesses nearby like Starbucks, donut shops, dry cleaners etc so you can get some errands done while your pup gets a checkup. Really recommended if you need a veterinarian in Pacifica :) read more

Juvo Veterinary Hospital - Bailey seeing Dr Nguyen again! - Veterinarians Near Me - Pacifica, California

I only visited Juvo Veterinary Hospital for a few short weeks, because my dog was old with a serious heart problem. After trying to improve things with a new medication (which didn't work), the vet helped me decide that it was time to let him go. They were so helpful and kind and so considerate of my feelings and wishes. I really appreciate the care they gave to both me and my beloved dog. Highly recommended. read more

New name and I did gi to this vet before it changed but the new peeps are so nice and welcoming. I recently lost my senior dog abd they were amazing here. They helped make it so much easier for my Tilly girl to make it over the rainbow bridge. They are great here and very responsive when you email. read more

Juvo Veterinary Hospital - Gift from the team - Veterinarians Near Me - Pacifica, California

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Juvo vet hospital is awesome! I was able to work with Dr. Angela Nguyen who was patient, kind, and compassionate to my sick puppy (he's actually a full grown dog but he'll always be a puppy to me). Highly recommend Dr Nguyen and everyone else at Juvo vet hospital! read more

Unprofessional and dishonest. Listen to our previous calls. We are traveling out of the country (June 1st) and we have been in contact since January regarding our international travel. Multiple calls made and multiple calls received regarding our dog having "all necessary" shots to travel to the country we are going to. We received a call literally one day before our required 10-day health certificate that is needed to travel to the country we are going to (Panama). We were "missing" a shot which required a booster that couldn't be met within our travel period. What the fuck!? Screw these guys. Listen to the calls. read more

Found my new favorite vet! Was able to be seen super quick! The moment you walk in you are welcomed with a friendly smile. Everyone was soooo nice and helpful. We saw Dr. Nguyen she was super nice and gentle with my kitten! They also took the time to make sure olivia was given the correct dosage each time! I am extremely impressed with the quality of care we received. read more

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First time at Juvo and just wanted to share how positive the experience was. Everyone we encountered, from the front desk staff, to the technician, to Dr. Annie, was so welcoming and compassionate; it went a long way to relieving how anxious I felt over my dog and having to bring him in. I also really appreciated how exceedingly patient and clear Dr. Annie and the technician and staff were in talking to me and answering my myriad of questions. They took care of my dog promptly and provided me with a clear understanding of what our next options are that would be the best for my dog's health and well-being. Best of all, they were able to see me so quickly -- appointment was scheduled for basically within an hour on the day of. Highly recommended for their excellent care and team of people, their beautiful facility, and extreme competency. read more

Juvo Vet was very accommodating to letting me come in last minute as my dog was sick. The staff was welcoming and so nice. My dog can be snappy and dr nguyen was so gentle with him to make sure he was comfortable! Most vets don't allow me to go with my dog, but I'm glad juvo vet does. Dr nguyen showed she genuinely cared and had a "there are no dumb questions" energy which I appreciated! Definitely bringing my pup here now! read more

Great place to bring your pet everything was perfect when i took my cat in for a regular check up. They have one of the best views on the coast. Thank you for making me feel at ease about bringing my pet to a Vet for the first time. read more

I have a puppy Pit-bull. Juvo treats my puppy great! The service is great and the staff is super friendly. I used to go to a vet in Linda Mar which was cool, but Juvo to me is above the rest. Be loving to your pet and bring them to Juvo. The best friend for your puppy and adult dog. Thank you Juvo Cali and I love your services. read more

Juvo Veterinary Hospital - Cali & Peteybo at Juvo for her shots. - Veterinarians Near Me - Pacifica, California

Brought my dog to Juvo Veterinary for the first time today due to unavailability at my regular Vet and I'm glad I found Juvo from the initial phone call to check out they were very professional, informative and friendly. The office is very clean all their staff was friendly and gentle with the dogs that were there for appointments. Thank you Dr. Nyugen for taking such great care of my Bambino and for all your recommendations. read more

Juvo Hospital was great! The staff was kind and helpful, and they made sure my doggo and I were comfortable. A special thanks to Mimi for being so accommodating and making the experience even better. Highly recommend. read more

Just discovered this place up the hill from my house! Took my dad's dog, Dixie here for a check up and they were the sweetest. She's real skittish and shy but they made sure she was comfortable and safe. The staff is ultra sweet and Dr. Rose is informative and a great doc! I will be taking my cat and Great Pyrenees there next! Thanks Juvo. read more

Very glad to be back to this location after ownership/ front staff/nurse change. One of Our favorite vet are still here Dr. Nguyen very helpful, polite and takes further steps to explain anything she notices or anything concerns you have. The notice part is important as most places try to move on to next client asap As for the front staff/assistants this was the reason I stopped coming to oceana prior. They were rude and mistreated my pet and me. So happy the new staff is so friendly and all the nurses are kinds and gentle unlike the older curly haired lady that use to work there. They were so rude and seemed to hate their job. Love the new staff! As for pricing they don't try to over charge or force anything will update once we get our surgery for teeth cleaning and shots. read more

Our experience with Dr. Nguyen and the team at Juvo was outstanding. The team's expertise, compassion, and efficient scheduling made the process seamless. Highly recommend for top-notch veterinary care! read more

So glad Dr Nguyen is back to take care of my senior dog waffle! Such a great location and amazing staff. Dr Nguyen is so incredibly knowledgeable and doesn't do unnecessary testing. Waffle has a small bump on top of his head and she assured me that it was nothing to worry about. Thank you Juvo!!! read more

The veterinarians here are outstanding. I've been to so many vets around the Bay Area, and I've been struck at Juvo at how kind, compassionate, thorough, thoughtful they are. I've felt that so many other vets I've been too try to upsell me testing and diagnostics, but at Juvo the vets (particularly huge shoutout to my fave Dr. Nguyen!) are so thoughtful and only recommended tests that were what we needed. They have a really friendly front desk and admin staff. 5 stars all the way. read more

My suffered a leg injury and they were able to see her the same day I called in. They treated my dog with so much care and they were very thorough during the exam. During the initial exam, they noticed my dog had an ear infection, which easily could've gone unnoticed. I am happy they caught it quickly and worked with me to get it treated. They have efficient communication services and send texts/calls for follow ups which is convenient. I would definitely recommend their services to anyone looking for a new hospital to bring their fur baby. read more

The front desk staff were so helpful and able to schedule my cat for an exam the same day. Dr. Annie and the nurse Shannon were so kind and calm with my nervous cat who isn't the easiest to work with. Entire visit was great. read more