once again, this review is long overdue since it's been three years since the last time I did one. Oscar and his family at pampered pet are amazing! The care and special handling of all pets they work on is exceptional. My two scaredy-cats adore them and they always come out beautiful and truly pampered. It is difficult to find anyone who will groom cats and give the same outstanding service that dogs consistently get. We do have to admit cats are difficult and mine can be very difficult yet Oscar handles them with kid gloves, and they truly look like they've been to a beauty salon. My long hair cat gets a lion cut, which is difficult to achieve, but Oscar makes her look like the queen of the beasts every time! read more

Personal and through service and care. Great staff and location. Have been coming here for years read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

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Berkeley's been really sad since losing his big sis last week, and I knew he needed a little pick-me-up. From my first call with Oscar, I felt totally at ease--he was warm and reassuring, and I just knew Berkeley would be in good hands. At pickup, I met Trini, who was so kind. I told him Berkeley wasn't himself lately, and he couldn't have been more understanding. They said he did great, and honestly, he looks amazing. Still sad, but I think he feels a little better. I've officially found our groomers in Millbrae. So grateful for the care and love they showed my ginger boy. Thank you so much! read more

The Pampered Pet - my ginger boy berkeley after his summer cut! - Pet Groomers Near Me - Millbrae, California

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I really hope I'm wrong, maybe it was his dog but I was sitting in my car waiting to pick someone up and thought how cool young guys with a dog grooming shop. Until I watch the dog get fussy as he was trimming the face. He shook the little dog, I don't know if the dog nipped him but then he grabbed it by the neck. I honked my horn. He looked at me and continued on, a guy who was standing outside wondered why I honked but walked inside and said nothing to the groomer, who was still trying to trim the dog's face. Again, I really hope I'm wrong but I did see how he was treating the little dog. This coming from someone who had a groomer as my dog started getting older nipped her, she comforted him and gave him a kiss as I watched from outside. read more

Great family run business. We had amazing service by Jose. No issues with getting a same day haircut, bath, and nail trimming for $90. Definitely coming back! read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

Oscar is great! He provided excellent service. I used to go here since my dog was a puppy. My dog got his first grooming experience here and Oscar was very gentle and treated my dog as if it was his. I have no complain except when Oscar is out when I have an appointment. I went there for appointment and his parents charged me almost 3 times of what Oscar normally charges me. And when I question it, his mom always say everything went up and she gave me mean look. I understand that rent goes up but to the point charge customer 3x the normal price, that was outrageous!!!! It's sad that I have to stop going here due to her rate. They just lost a customer. Well, good luck Osacr and we will miss you. read more

5 stars. This is where I bring my dog for her cuts :) I like this shop. Recommend. Nice people, great service, beautiful cuts.

Great owner. Service was excellent. Very professional and price was reasonable. My dog was so knotted but they took real good care of my dog. Made him look so fresh and clean! Would definitely recommend! read more

The Pampered Pet - Grooming - Pet Groomers Near Me - Millbrae, California

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my dogs name is respusha and I took her here for a haircut and a tooth cleaning, and the service was absolutely fantastic, Oscar was really sweet and kind. he did an amazing job on my little girl respusha, I really recomend this place for anyone who is looking for a new dog groomer I really have no complaints, more people should have their dog blessed by this skillful and professional business. read more

I have had my dogs there at least twice, and they did a very good job. But recently, I called them three times, left messages, and never heard back from them. Then I called and did speak to someone and set up an appointment. The day I went to the business at the proper time there was no one there. And I waited for about half an hour and no one showed up. When I called several times, no one answered. It's too bad as I really appreciated their work. read more

We went for our puppy's first hair cut... and Oscar was great. He helped us decide what we needed to do and made recommendations about what we shouldn't do... he was extremely patient and gentle working with a first timer. The haircut came out great and over all it was an excellent experience for all of us. Thanks Oscar! read more

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Buttons loves the Pampered Pet. The Groomers their are professional, prices are excellent for the quality service they provide. /we are extremely happy with our hair cuts and teeth cleaning services! Thank you! Forever your client! read more

The Pampered Pet - Im so clean!!! Thank you for making me handsome again! - Pet Groomers Near Me - Millbrae, California

This is the WORST pet groomer. If you have an appointment at 10am they won't call you to pick up your dog till 3PM...Not just that, they leave ur dog in a cage for HOURS before even starting on their haircuts. If my appointment is at 10am and they don't start on my dogs cut at 1 Pm why is my dog waiting in a cage for that many hours?? If that's the case why can't my dog and I come in when they CAN start .. Having dogs wait in cages for more than 4 hours without food and water is ABUSE . I called the place to let them know how I feel and how it's wrong and he hung up the phone on me. This place is VERY unprofessional and dirty inside as well. They will lock ur dog in a cage for hours before they even start on them. What are they doing with my dog for that long? read more

Took my dog to get her teeth clean. Did a wonderful job. Family very nice and professional. read more

Being a groomer is a tough business. Your pet is your family and you want the best care for them. Oscar and his brother runs this shop and they are truly animal lovers. Don't let the negative reviews scare you, accidents happen and it's a difficult industry. Your pet would be in great hands in their care. They have been grooming my pup for 4 years now since he was a puppy, recently my pup got a teeth cleaning and it turned out great and honestly I think I may have Oscar clean my teeth next instead of my dentist haha. See the photos for results. read more

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Injured Cat! Went here for the first time since I was trying to book a flea bath ASAP for my cat. Flea bath services included a nail trim as well. Came to pick up my cat 1 and half hours later and found MOST ALL OF HIS NAILS WERE BLEEDING. Guy doing the services lied and said was because my cat did not like the water and was trying to claw everything to get out. I unfortunately paid for the services and left. So distracted by the nails I almost forgot to go back in and ask about the flea problem! Soooooo very upset and cried on the way home. How can you work at a grooming place and not know how to trim a cats nails?!?! Please don't take your animals here. read more

This place was referred by my neighbor who's been taking Buster here for years. We been to a couple of groomers and definitely this place deserves a 5 STARS. Lucy our mini Goldendoodle is a very nervous fur baby as she was traumatized twice by 2 groomers. With Oscar she initially was very anxious but when she was picked up Lucy was happy. Oscar is very receptive of what we want done and what cut we like for Lucy and that's what we got. Lucy was beautifully groomed from head to toe. I think we found our forever groomer with OSCAR. Thank you i read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

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I've been here several times and never had an issue until yesterday. Maybe it was a different groomer, I don't know, but I just got back home from Tahoe and had my dog taken in for a cut before Christmas. Groomer gave me back my dog with two nicks and he was still actively bleeding when he gave our dog back to us. Terrible - and upon picking up my dog back up, they didn't even apologize for cutting him. Could've lead to an infection if we didn't put ointment on him in time. DO NOT come here unless you want your dog to get cut and abused. Go to the place on the same block, Le Chien Fortune. That's where I'll be taking my dog to instead. read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

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disappointing that I brought my dog for the 2nd time here and will not bring him back. he had very bad cuts left under his arms and pee area which made him uncomfortable afterwards the whole day and in pain. regardless, the customer service was good just not the cut, & they were not minor nicks either. read more

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I am so happy to write a review for The Pampered Pet. Oscar is wonderful with my border collie. He is patient, and does an excellent grooming job. He is really friendly and answers any questions you might have. I would highly recommend The Pampered Pet to take good care of your dog. read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

I was recommended to this place by a lady I met at my hair salon. I called on a Sunday and got a returned call the next business day and was offered an appointment right away. They did an amazing job with my mini schnauzer both with his grooming along with teeth cleaning. Oscar is very friendly and patient with his pets. Highly recommend! read more

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We were recommended to them by Karen Luchessi,as she & I started talking "dogs",while I was recouping from hip surgery.She mentioned this groomer,as they are very close to our home.Nugget,our now 6+ yr old Chi-mix,is a very 'unsocialble' ,barking,snarling mess of a dog,who constantly needs her 'bum-squeezed' (if ya know what I mean!) We walked in,sat down,Oscar (or his brother,brother-in-law: not sure),which one,greeted us,listened to out concerns.Nugget is a very timid,shy 16 lb Chi-mix,we adopted from SFSPCA 4 yrs ago at the onset of covid.Dont know if that had anything to do with her 'sheltered,kind of personality even to this day' ,but she did & continues to allow them to handle her,take care of her/our needs & without any fussing,snarling or barking as she often does even to me when I kiss her! They do a great job & I recommend them highly to anyone who needs a local place to go with excellent service & pricing. Keep up the great work guys! We are scheduled to go tomorrow as a matter of fact! lol read more

excellent service and nice people. Easy to find the place. The owner was so nice to accommodate our dogs as always. And not that expensive and lots of ideas what is best with your dog. read more

I was looking for a groomer in this area for "Bubble", my one year old mini poodle... and was recommended by someone from a pet store in the area. Oscar did a very professional grooming job on Bubble and he looked very cute. I am very pleased with Oscars' skills and temperament and think that I have found a place to bring Bubble here again for grooming in the future. read more

The Pampered Pet - Bubble just before final finishing touch - Pet Groomers Near Me - Millbrae, California

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My 12 year old coJack has been groomed here since he was 8 months old. Oscar is doing his dads legacy proud in carrying on the loving care grooming of our fur baby. read more

New favorite place to go! I brought my cat and dog for grooming. They did such a great job, and were so friendly! I was working with a gentleman, and he was so attentive and kind. He did exactly what we needed. They answer their phones right away, which is so great. Scheduling is super easy. The place seems busy with a lot of clientele. Very happy with this place. I've been to a lot of groomers around the area, and this place is super friendly. I highly recommend this place!!! read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

I took my dog here for a nail trim and haircut and Oscar did an amazing job. We've been coming here for years and the service has always been great. read more

Let me start by saying we love our cat but she's an acquired taste. Like with most cats, she is very particular - she owns the world she lives, very outspoken, and she can count her friends on one paw. That said, we were more than a little worried about her first trip to the groomers (will she hiss? will she scratch? will she get along with the groomers?). But alas, we had no choice. She recently stopped maintaining herself to the standard she's used to and started getting matted patches. We tried to comb them out but we just couldn't! My fiance recalled that his family used to take their family pets to The Pampered Pet in Millbrae so we gave them a call. The person who picked up was very friendly and understanding of our concerns. He even offered to let my fiance watch the grooming process for the first 30 minutes even though it's not their standard practice. This eased our minds and we booked an appointment! My fiance brought her in for the appointment. There was another cat being groomed when he arrived. The cat was just quietly staring around which calmed his nerves. When asked if this was normal, he was told that it was. He felt comfortable enough to just leave our cat there without watching (huge positive sign). She ended up getting the mats combed out/cut away and her nails trimmed. The whole process was pretty quick since we got a call two hours later saying she was all done! When asked how she did, we were told she was very (unexpected in our book) well behaved. She had an accident while there and the groomer noticed that she was very hesitant because she didn't want to get her fur wet so they trimmed her bottom as well. Overall, the most "traumatic" part of this experience for her was the car ride and had nothing to do with the grooming process. It's been half a week and her fur is still super soft, her nails are trimmed down, and even her liter box trips are shorter! She was returned to us smelling powder fresh - something I didn't quite care for but my fiance really liked. I really appreciate the attentiveness and care (I'm sure patience as well) with our cat on her first trip to the groomers. We'll definitely be back. read more

Best service ever. My cat does not like to be outside of the house she's indoor only and very shy with anyone but "her parents". The team here is so welcoming and careful with her she is always calm while being groomed and comes home a pretty and happy kitty. read more

The Pampered Pet - Pet Groomers Near Me - Millbrae, California

Oscar is such a kind pet loving groomer! I trust him And watched him give my puppy Harlie a haircut because it's hard when dogs are fidgety on their first time at grooming; but Oscar just made Harlie's experience pleasant! read more

We were in dire need of having our dog Mocha groomed. She hadn't been groomed since February. We have been coming to Pampered Pets for a short time now. Each and every time we take our dog there she is beautiful and well taken care of. Oscar is so sweet he was on the floor playing with Mocha when we were leaving to go home. Oscar and family are great and patient people who are very loving with the animals and do amazing work. Our dog was very intimadited and scared of the other places we took her but with pampered pet she plays with the staff and is so calm and excited to go. Thank you staff for taking care of are baby. read more

The Pampered Pet - Before mocha was groomed and pampered. She was all scruffy. - Pet Groomers Near Me - Millbrae, California

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These guys go beyond the call of duty.Small mom n pop shop that the son has kept going during the pandemic.My dogs go every month and enjoy it read more

This grooming salon is owned by a young guy named Oscar. He does an awesome job. He loves what he's doing I highly recommend you come in and bring in your pet to this person. read more

Wish I could Give more stars We brought in our 20-year-old cat for her first grooming appointment ever Oscar was so patient with her he has a gift with animals Nice to see a family run business doing well highly recommend! read more

great job !!! very kind & gentle men that work here.. both dogs look great !! thank you read more

I highly recommend this place for dog grooming. Oscar is the best, friendly, knowledgeable and calm guy that made my labradoodle cooperate and stayed calm throughout his bath and complete grooming. On top of that with the excellent service Oscar gave his price is very reasonable compared-to other groomers nearby. Trust me I will definitely recommend all dog parents to take your loved pet to Oscar of pampered Pets you will not regret it. read more

The Pampered Pet - Labradoodle - Pet Groomers Near Me - Millbrae, California

We have been going to Oscar and Trini for dog grooming for 10+ years for our bichon frise and maltipoos. They are very patient and good with pets. They take their time and make sure your dog isn't too stressed. Their haircuts are always consistent - they are never too long/ short and they come back to us with nicely trimmed nails + plucked ears. We would 100% recommend to anyone; our dogs always come back super cute. Thank you Oscar, Trini and family! read more

Great service, great prices, and great people. Family owned small business. I brought my puppy here and they were very caring. He is an over excited pup and they handled him with ease. Cash only so bring cash. If your dog needs to be groomed, bring them here if you want your dog to have quality care. Thank you!! read more

My sister brought in her dog and someone at pampered pets had the coronavirus and they told us to come back another day and for the inconvenience they would give us an another appointment on the house. And she is from LA and I sent her there because she was visiting. I'm a first responders Registered Nurse and he treated me with the upmost disrespect while I'm out trying help the community and the the son of the owner said I was "hostile" over the phone, when I brought up free grooming and then hung up the phone. I hate people who go back on there word. Truly disappointed. read more

We are in a Shelter in place but our Beagle really needed his nails trimmed. We call his vet and the said that they couldn't take him because it was a non essential service but they gave us 2#'s to someone that could help. We called one no answer, So my husband said I think there's a groomer in Milbrea that he's seen. We drove there and it looked plain and it was closed, so we called and they answered immediately, we made an appointment for the next day. Brought our Beagle and the place is small very clean affordable and the guy was so so pleasant we were so happy to have experienced a service here. We will DEFINITELY be back. Thank you for taking such good care of us in these trying times read more