I will start by saying my guy Josh is legit he has a cool calming vibe and has helped me every…read morestep of the way since I got my Buick enclave hands down only person I will be going to in the service department.

My husband set up an appointment with Marion last week. We came in today to test drive a corvette…read more He was prompt through text and over the phone and when we met him he was very pleasant professional and he knows his stuff. Went on a test drive and we had a very pleasant experience.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.

I bought a 2023 Kia Telluride from Spirit Ford in April 2026 under the Ford Blue Advantage "Blue…read moreCertified" Pre-Owned program. The signed 139-point inspection certified the vehicle as passing across all relevant categories. Within 215 miles of delivery, two independent inspections (an authorized Kia dealer and an independent shop) documented multiple safety defects that directly contradict that certification: -- All four tires unsafe to drive (4/32 tread on inside grooves, severe cupping, shifted internal belts, underlying alignment defect) -- completely missed by their certification, which recorded 7/32 tread and passing condition and wear pattern. -- A spreading spiderweb crack in the driver's line of sight, represented to me as a "repaired" chip. -- An audible engine defect traced to a binding belt tensioner that should have been caught in the 139-point inspection. I tried for over two weeks to resolve this directly with Spirit Ford. Their final offer was $600 -- less than 15% of the actual repair cost -- framed as "a courtesy." Based on what their own signed certification missed on my vehicle, I would not trust a Spirit Ford 'Blue Certified' inspection. Future buyers should get an independent pre-purchase inspection from a shop they trust before signing anything.

A very special thank you to the spirit Ford service writer and service technician who helped us…read morelate in the day through a breakdown on our trip from Grand Rapids to Pittsburgh. They were they went beyond what we expected. They are very friendly, helpful and knowledgeable. There's a comfortable lounge there to have a coffee, watch tv or read magazines while waiting.

I locked myself out of my car and had to go inside and call AAA. Andrea was over and above…read morehelpful!!! She let me use her phone, call AAA, they in turn called her back, confirmed I needed help and meanwhile, she let me have a coffee and a donut while I waited!! Kudos to you ANDREA!!!! You deserve and a big THANK YOU for being so kind and over the top helpful!! I highly recommend this SHEETZ!!

If I could give a negative score I would but I had to give one star just to post this. .. My…read moreexperience here was extremely awful. I do not recommend this Sheetz location at all. There are several others in Toledo that I had good experiences with. But do not visit the one in Sylvania on McCord. The general manager seems lost and snobby. She obviously bit off more than she could chew. She looks down on others from her soapbox. I have never met such a fake person in my life. She was absolutely horrible to work for. She has no idea what she's doing. She's going to run that store into the ground. She should stick to stop and Go. She took the fun out of everything. There was so much laughter and fun and camaraderie in the beginning and she managed to squash any of that. It went from being a place that everybody like to work at to a place that people were forcing themselves to come to work. I watched attitudes slowly decline. There wasn't any laughter. No wonder why she lost her trophy. Why would anybody want to work hard for somebody that doesn't appreciate the hard work that her team members do. She pushed all the crap jobs on the few hard workers and let the slackers just slide. And if anything was said she would straight dog you. She has no management skills whatsoever. She just seems absolutely clueless. As a team member I know how her employees really felt about her. She really should just quit. She has managed to turn the whole store against her. Nobody even likes working there anymore. Not for her a good manager has empathy and sympathy and understanding. Is honest and leads by example. She seemed to be intimidated by me is all I can think of. Because I personally didn't do anything to her women are intimidated by other strong women but only if you're insecure and she managed to put me down to where I felt bad about myself because of whatever her personal feelings are for me.Jobs come and go. I'll get another one. This isn't the case of me being salty this is a warning for any strong-minded female that makes the general manager feel inferior. I often ran circles around her. I was constantly moving and cleaning and hustling. I have a strong work ethic. But because I have a broken home life and mental health issues she managed to use those against me and then fired me the day after my son got out of the hospital. SMH

UPDATE- the dealership finally considered the circumstances and became human and refunded my money…read moreMy sales person Jessica was the one that was Human. She was amazing. She was always amazing throughout all of this. She was the one that called me. She was the one that told them. I did the right thing and called them an hour and a half after I put the deposit down and that I did the right thing and I should get my money back. So kudos to Jessica. If you're gonna go to the dealership go to Jessica she's amazing. Do not use this dealership. After I put a $500 non- refundable down. 2 hours later I had a very unfortunate circumstance happen where I couldn't do it. I'm a single mom and I work three jobs. I called them less than two hours after I put the money down asking if I could get my money back. And it's Christmas time and I'm a cancer survivor. None of that mattered they just keep your money. They don't care if you don't buy a car from them even though I told them I couldn't afford a car from them because of the circumstances that changed all they cared about was their money. come to Columbus and buy from, Germain Lexus of Easton or Dublin. It's worth the drive. They have much better customer service. The guy at the Toledo Lexus dealership told me the car sat on their lot for 85 days before I came in, then had the audacity to try to convince me that because of the hour and a half that the car was held for me, that I killed a sale. Are you kidding me! You can't sell a car for 85 days and you try to blame me? They certainly weren't going to sell it in another hour and a half if they can't sell it after 85 days. The fact that they tried to blame that on me is unreal. the The fact that they can't have a little bit of human decency for a person an hour and a half later,after they putting a deposit down to provide it back. It's just unreal. You can go to Germain Lexus Of Dublin and they will hold a car with for you with no deposit down. You can go to Germain Lexus of Easton and put a deposit down on a car for $500 and if something changes they will refund your money back. Not this group! They don't care about you as a human being at all. Buyer beware read all of the negative reviews. Choose a different dealer.

Great customer service and an easy car buying experience. Everyone was helpful and professional…read more Would recommend this location!

When we were in the market for a used truck Stan made it easy every step of the way…read more When we are in the market again, we will start with Kachar's.

The best pre-owned buying experience ever!…read more I spent weeks looking for a truck, going through the disgusting experience of talking to nearly a dozen "typical" used car salesmen, before I stumbled on an ad from Kachars in Monroe, MI. I sent Stan a long email with lots of questions, inquiring about the truck he had listed and to my surprise I received a thoughtfully written reply and detailed answers to ALL of my questions. We decided to make the two-hour drive to look at the truck and meet Stan. Within a few minutes of meeting him, I knew beyond a shadow of a doubt, I was going to buy my next truck from him. Not only is Stan a genuine stand-up guy, but he is also head and shoulders the most knowledgeable car guy I've ever met. He's spent nearly 40 years in the trenches, so it's no surprise that he knows his business inside and out and exactly how to find quality pre-owned vehicles. Best of all, his prices are fair and reasonable. He works with the best car detailers and mechanics in town and he will make sure you are happy with the vehicle you drive off in. Long story short, if you are fed up with the typical used car experience, GIVE STAN A CALL, I'm confident you'll be glad you did! THANK YOU, Stan, I'm thrilled with my truck, and you've earned a customer for life. God's blessing to you and your family and continued success!

The blower on my 2012 Honda Accord was making a horrible sound. I wasn't getting adequate cooling…read more Turns out dog food from mice in my garage was packed in the blower unit. Dog food and funky small is gone. The rear tire had a broken belt ( thank you Michigan roads). With a new tire and front end alignment, my Accord drives like new. Service manager kept me updated on service. I appreciate the use of a car while mine is repaired.

This was a long ride and an experience I shall not forget. The salesman's name was Jim G as he…read moregoes by most of the time. The place was really quiet and now I can see why. Jim G sat me down in his office and was in and out a few times while I sat. The very first paper he handed me had a list of things and I went though them. Guess because I am old and over 80 makes me stupid. Well, I was on YouTube and did my studying for a week or so before talking or going any where to purchase a car. He lied about a couple things on that paper. Oh, one was $199.00 for some type of air for the tires. Also, a fee for $895 which he told me was part of what I had to take. LOL Everyone I have spoke to since than knew that was not a thing you had to except. The young guy I know laughed so hard. He knew and maybe a little surprise to what I also knew. These salesmen need to start treating a customer as someone that is there to buy something and stop playing games with them to rob them of their money. It is like going in to be robbed. The games are to take your hard earned money to put in their pockets. THIS SHALL STOP but takes awhile, sadly. The way business looked that day maybe they are hard up so easier to rob the person than be decent. I shall never ever deal with these people again. The only thing that happened that day was I know which SUV I want but no credit to that Jim G. ever...That place is EVIL as far as I am concern. BUYER BEWARE....

I got a flat today, and did not have any tools on me. I pulled into majestic, a little concerned…read morethat they might gouge me since I was stuck there. They had me on my way in less than 10 minutes, and charged me less than I offered to pay, which wasn't much to begin with. First time a flat tire made me smile.

I had several services performed here as a first time customer over a period of a few days. I have…read morealways worked on my own vehicles in the past, so it's hard to trust someone to perform the same work with the same attention to detail - as if it was their own vehicle. Words are just words, but I want to say that I was very pleased with the work and the cost. This shop will not give you fluff. They are straightforward and to the point. If you want someone to hug you and wipe tears, go to a con-man shop. If you want a straight forward summary with a no-bull atmosphere, come here. It is rare for me to recommend a shop that would perform to the same or higher standards I would do myself. This is a shop that is worth the visit.