I sent my truck in for wheel alignment and tire change and ball joints to be fixed, charges me…read more$1000, just to only change my alternator (which never had a problem with), two front tires and placed brake pads on a bad set of rotors. This isn't the safety I asked for, he lied and said safety it will be 950$, but your frame is rotted, that will be 2000+. I got a second opinion and the frame is not rotted. Please for your safety do not go here. I was cheated.

My daughter's car broke down so we had it towed to Monroe Car Care based on a recommendation from…read moremy Brother-in-Law. After checking out the car we were given our options. Unfortunately the car needed a new engine. The price for the new engine & all the labor was fair and the work was guaranteed for 90 days. We had Monroe Car Care put in the newish' engine & Henry told us to bring it back if we had any issues. There were a couple things that needed to be adjusted that weren't related to the engine, but the work was done for a fair price. We were pleased with the communication, price & excellent work done by Monroe Car Care!

James is great at what he does. A good person too. He replaced a headlamp for me in quick order,…read morewhen I discovered I couldn't do it myself. He responded quickly and the work was done before I knew it. I appreciated his help and you can bet I'll call on him again when the need arises.

This young man knows his trade very knowledgeable and will give you a straight answer on price and…read morewhat needs to be fixed.

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

Great customer service, won't sell you something you don't need. Honest and truthful!read more

these guys always take care of me. very honest, never try to oversell. I don't even attempt to…read morebuy my own parts anymore. I trust these guys enough to drop my truck off and wait for the call that it's fixed.

This is the only place that works on my vehicles. Chris and Dave are the best mechanics there,…read morebesides Jon. Theyre quick and usually right about whats wrong with your car. The prices are good. Theyre usually done when promised unless there is a parts issue but thats not their fault.

Jon and Cathy always take great care of me when I go in. I've had to had my jeep serviced with them…read morea few times - usually a day or two turn around.

The Belle Tire at 1986 N Telegraph was recommended to me when I discovered three wheel lug nuts…read moremissing while driving from Indiana to Michigan. The tire had apparently been improperly torqued when recently replaced by an Indiana tire store. I had the car towed to Belle Tire that evening and they worked on it the next morning. One of the wheel studs was broken off and had to be replaced. Because of an unusual size they had trouble finding a replacement. They ordered and tried four different studs before finding the correct size. Mike, the manager, and his staff were very friendly and went over above to complete the repair. I would highly recommend this store.

The experience I had with the salesman was terrible. I took the truck for a drive and that was not…read morean issue. I asked him for negotiation on the price and he would not work with me. He even had the nerve to ask me to go to talk with his boss himself. I asked him since he was the salesman he is supposed to advocate for me. He did nothing for me. Either his way or the highway. I thanked him and left. I found this experience terrible and the salesman unprofessional. I would not recommend this dealership to anyone or the salesperson as well. I think his name was Carlo.

I had a fantastic experience with Friendly Ford in Monroe, MI! The staff truly lives up to their…read morename--everyone was welcoming, knowledgeable, and attentive from start to finish. They made the entire buying process simple and stress-free, answering all my questions and helping me find the perfect vehicle at a fair price. I highly recommend Friendly to anyone looking for a trustworthy dealership that genuinely puts its customers first!