Caliber repaired our F150 after a hit and run accident. Our front driver side corner was MESSED…read moreUP. Caliber fixed it; made it look great. There was one follow up I asked for revisiting and Caliber took care of it. Bill the Regional Manager and Cyrrah the new Local Manager were very professional! Thank you THANK YOU!! They did us RIGHT!! 5 STARS!!

Very nice person at front desk and James. He went above and beyond for us. Our car was finished on…read moreour daughter's wedding day and he stayed late for us to get our car and trade in our rental. It would have cost us a lot of money if we had to keep the rental car over the weekend. He is very nice and explained things to me very well not to mention he's an awesome person! Thank you very much and we will be back if we need it!!!

I took my 1969 Chevelle in to have the entire car rewired and have a vintage heat/air system…read moreinstalled. The guys did an amazing job I couldn't be happier. Thank you Mike/Mike

I had the occasion to use Full Auto twice for the same car (Mini Cooper) - 2 unrelated incidents…read more Both were relatively minor front-end repairs. They did a great job both times, and both jobs were done in a reasonably quick timeframe. The paint matched perfectly, and I was very pleased with their overall workmanship. I felt better using their shop for my repairs than some of the larger "chain" body shops in town, where even getting an estimate required an appointment several weeks out. This shop primarily does custom restorations, and I've seen some really cool vintage cars onsite.

first, note there's a slight change. The previous owner handed it over to the workers so they've…read morealso updated the name to "Precision Mechanix". Mostly the same people. AND STILL GREAT AND HONEST. Our car engine grumbled. At first we thought it might be road noise (newly paved...) but it continued. I dropped it off and they diagnosed it as.... sit down for this one ... a mouse had chewed up an ignition coil connection wire. Now SLEAZY shops could have made up all sorts of issues starting with the ignition coil itself or engine issues and there's no easy way to double check. But these folk were honest and charged, well, I won't say the amount but a very fare price. Bonus: they actually got the part in a couple of hours and I had the car back at noon. very highly recommended.

They once left me stranded on the side of the expressway. I had a new fuel pump installed at this…read moregarage for almost $500.00. I made it about twenty miles when I broke down and had to have the vehicle towed back to them. Obviously the fuel pump wasn't the issue. Not even so much as an apology for having misdiagnosed the problem. A huge headache. Steer clear of this place.

After 3 attempts to get my 2005 Mustang repaired, I have finally given up on giving Tom's Collision…read morein Dundee my hard earned money!!. It would have cost me at least $3500 for repairing the damage. It's a shame that the customer service is lacking to say the least...No calls back and never got an estimate, so I will give me business to someone else, who will not waste my time!!! Shame on you!!! You know who you are!!!

Chris is a good guy! He needs to take pay for the awesome work he does for his clients. Nothing is…read morefree and we are all willing to pay for his excellent service. He can save you thousands. I think he could use an apprentice of two. Peter, Monroe

cashed the insurance check that was a 2 party Check with out my son's signature and took the money…read moreand did not go the work.

I highly recommend coming here if you have a body issue. I have been here a few times...they did my…read moreback bumper for a really good price (another place was trying to charge $400 more for the same job). Free estimates and the people/ service here is really great. Any car issues that require body work, this is the place to come to trust me.

I live in downtown Ann Arbor and took my Pontiac Vibe and Nissan Altima to this body shop in Ypsi…read morefor car accident repair! They worked super hard on my behalf to get Geico to repair parts that were not included in original estimates. Grateful that they are for customers! Thank you guys.

I called to request an estimate on my vehicle, and they immediately tried to deter me away. The…read moreperson I spoke to was inconsiderate, and seemed like they did not want my business at all.

I have had a few vehicles tinted here because they are close. This time around the tint got damaged…read moreat the bottom. I called to have it fixed and I was told they would call me back because the tint guy was not in. I had to call back after a few days as I did not receive a call. I was told that he had no information to call me back. He said they had been busy. Maybe because it was a replacement or fix and not a money job. I scheduled and brought the car in to have the tint replaced.

I requested service for a 2008 Ford Fusion and granted the car was seldomly cleaned and cared for…read moreon the inside, but was not a total disaster. I got quoted for approximately $179 for interior detailing when I dropped the car off at 8am the day of the appointment About 20 minutes later I get a call from the manager telling me that the car is so dirty that they'll have to quote me $200+ instead. I said okay. They told me the car would be ready by noon. I went to pick it up at around 3pm. I never got a call back to tell me the car was ready. I inspected the car and I could still see there were a couple of visible stains on the front seats and I was hoping they would be able to clean them off. There are also still visible specs of lint and other materials that a vacuum could easily pick up. They told me they tried everything.and due to the age of the car that's all they could do. When I went home, I was able to clean those stains off the seats with mild cleaning product and a mildly abrasive sponge. This is something that could've been done and expected to be done during the detailing. Although the cleaning was a marked improvement from the way the car interior looked, I think a little more elbow grease and a few extra minute could have been used. Mildly disappointed for the price/value I paid, and the quality I expected.

I must say 2 things dread in this world are dentists and collision shops. That being said Whitney's…read moreWest did an amazing job and was very good with communication (almost to good). They did a great job on the vehicle at less than half time I estimated and they even preformed some mechanical work that I would have had to take to dealership for which saved me huge amount time and MONEY (they did the same repair at almost half the price) .. ThankYou again

This was the most seamless experience I have ever had. I damaged my mirror on my Acura and the…read moreservice was immpeccabe starting from the ease of making an appointment. When I went to my appointment Nicole assessed my car and gave me an estimate. She even gave me tips about questions to ask my insurance provider. She was kind, caring, and competent. I really appreciated her concern and attention. Most importantly, my car was fixed promptly and was back to normal. I highly recommend Gerber Collision & Glass!