I bought a new refrigerator/freezer to replace one that was dying. My house is a split-level house…read moremaking it difficult to get large appliances up the stairs and into the kitchen. It took 2 attempts, but they were finally able to get the old fridge down the narrow stairwell and around the stair railings without damaging anything. New fridge is installed and appears to be working fine.

We called them to check on the ice maker that wasn't working from the Cafe fridge we purchased from…read morethem. 6 hours after they were supposed to arrive the repair person got here. The initial repair person that came clearly had no idea what he was doing, and spent about 20 minutes trying to figure something out before he called in backup. Once the other person came he repeatedly said to the first person " Are you drunk? Now I'm really worried. You need to go home and get some sleep" And then later "Just go home and get rest. I'm worried about you." This was a really strange and uncomfortable situation. The second guy kept trying to show the first things, ask him questions, etc. The first guy literally could not do anything or answer a single question. Ultimately, I was told it was a $500+ repair for an issue, but nothing was shown to me, and after asking to have the quote emailed to me, I never actually got it. Unprofessional from the beginning, and wildly bizarre that they would send someone out who was in such a state. (Not to mention still charging me for the visit).

Not good is an understatement. I have used them several times in the past and been happy. This time…read moreit started with a visit on August 28 - a part was ordered, it was bad so the repair did not work. I get that, I was in the auto business for years and those things happen. The technician said a new part would be ordered. I let over a week go by and had heard nothing so called. The part had never been ordered. Then the wrong part was ordered. Then I was told the right part was in and the tech was coming out - I was given the date. The tech never showed up so I called - the part had never actually arrived. This has now happened at least two more times. No one will call me back - I get stuck with the answering service, even after their office manager told me to always ask for her - she won't speak to me or return my calls. They have over $1000 of my money for this repair and I have a freezer that has not worked in over two months. I waited again all day today for a call - it is now almost 5pm and no one has ever gotten in touch with me.

I try to always give positive reviews. The technician was terrible. Please don't waste your time…read more I was overcharged by industry standards and the technician was not able to fix the problem. I called Frazier's, he had the part on his truck and fixed it in 20 min. Frazier's entire bill (service call and part) was less than Mr. Appliance's service call where they did NOTHING and diagnosed incorrectly.

Ran in here to pick up a couple of items for my son's new place. Got the help I needed right away…read moreand the guy knew his stuff! Found the items I needed and we were in and out in less than 5 minutes. Great customer service!!!

Extraordinary service -- employees are knowledgeable, friendly, and very helpful. You might pay a…read morebit more than you would pay at a big box store but you'll get good advice to fine-tune your decision (thinking of paint in particular).

We really enjoyed our visit at this reindeer ranch! The gift shop was filled with lots of reindeer…read moreand Christmas products, an old-school furnace in the middle to keep it nice and toasty, an upstairs full of colorful Christmas decor and trinkets. The highlight was the running train in the middle on top floor as you sit and sip on the hot cider while waiting for our reindeer tour at around noon. Luckily at the time we went we were the only once so we basically got a private tour. Who knew reindeers love graham crackers? It had snowed a couple days before so it was so special to see all the reindeer in the snow. The lovely gal answered a lot of our questions about the farm and the reindeer and my 4 yo daughter really loved feeding and patting the friendly and soft reindeers. It looked like they had a fun playground and an onsite cafe (it was closed) and some other amenities around but they were all covered in snow when we went. The only thing is it would have been nice if they plowed their parking lot after the snow for safety. This was in the same town we were visiting family so it was very close. I thought it was worth the price ($12) and I would recommend this for other families to come check out with their little ones and have a unique experience!

Such a cute little place. Did the corn maze with a bunch of friends, was so fun despite the heat…read more The little christmas shop was super cute. I wish they had some proper drinks like cider or something for the hot days but they just had this smashed pumpkin pie with icecream and a donut on top. It was delicious but a whole lot of sweet assortments I guess. Would love to return and do the maze in moonlight, if not for the horror movies I watched