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    Paulmac's Pets

    1.0 (1 review)
    Closed 9:00 am - 9:00 pm

    Services - Paulmac's Pets

    Pet adoption

    Paulmac's Pets Photos

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    9 years ago

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    Pet Makeover

    Pet Makeover

    (6 reviews)

    --do not take them here…read more From the moment we arrived to pick my dog up, the environment was loud, chaotic, and completely unprofessional. Dogs were barking, crying, running loose, and Maria and the staff were yelling at all of the dogs. You could hear the staff and the dogs were crying and whimpering behind the closed door. There was no sense of calm, care, or control !!! Maria didn't just scream at the animals--she also yelled at my mother, a first-time customer, as well as another client, due to the fact that she did not like that we had concern for our dogs. When I attempted to call back later to speak with her calmly and professionally, she hung up on me. My mother was in tears. Before we left, she even yelled "Good riddance. Good luck. Take your dog and leave." This is how the owner treats people. The grooming was incomplete, my dog came home smelling horrible, and he looked like he had been handled carelessly. There were moments while waiting for his appointment to be over where we considered going into the back ourselves to get him, we didn't feel he was safe. This wasn't just a bad haircut. This was a disturbing, hostile experience from start to finish. There is absolutely no excuse for yelling at animals or customers. If you care about your pet's wellbeing, seek out a groomer who operates with compassion, professionalism, and basic decency. This was the opposite.

    Maria is amazing! Have been going to her for over 12 years. I had a large Bernese and now a tiny…read morePomeranian and she has done amazing work with both of them. She truly cared about our pets and does the best grooming

    PetSmart Grooming - Water & food beside the litter? Unreal. Filth.

    PetSmart Grooming

    (3 reviews)

    We just moved to Milton. Previously when we went to Oakville petsmart for grooming service, it was…read moresuper nice, patient, and the kind staff checked a lot of things before starting. We got a beagle and he is still a young puppy so barks quite a lot, the staff in Oakville said it's totally normal for puppy because he is scared. The whole process was around 1 hour or more, with clear explanation afterwards what's done and what's not due to the condition of our dog. However, with the Milton store, the whole cleaning only lasts half an hour and we got the call to pick up our dog. Furthermore, the staff complained our dog for barking and possibly being aggressive. Being with regular vet checks and several grooming services, it's the first time that somebody call our dog aggressive. Will not go there again. Would rather drive to Oakville for a professional service that my dog deserves!!

    I recently moved to Milton and needed to have my dog groomed. I used to take her to a PetSmart in…read moreMississauga and my experience there was OK. At the location in Milton I expected a similar experience. I was wrong! Immediately upon entering the grooming salon it felt very different. It was relaxing and comfortable and the groomers were very gentle. I felt comfortable leaving my dog here. I was even more surprised when I picked my dog up three hours later. She was so happy and relaxed and her hair cut looks amazing! I am so happy with my experience here and I will definitely take my dog back here for future grooming with Kira E. Thank you for taking care of my dog!

    Paulmac's Pets - petstore - Updated May 2026

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