Never had any issues with home buddies. Staff are always thorough and professional. Our pup looks…read morefabulous each time she is groomed! Our pup also enjoys the playtime at the doggie play area. Great place, would absolutely recommend to anybody!

We brought our Bouvier puppy here as soon as she was fully vaccinated and boy are we glad we did!…read moreWendy and her team took such great care of our pup. Our vet (a national judge of the breed) complimented us on the job they did with posting her ears. Wendy was also able to do the proper Bouvier group instead of a schnauzer cut. If we could give higher than 5 stars we would

I used to bring my King German Shepherd to this place, but I stopped after the last two visits when…read morethey shaved her down to the skin, around her tummy leaving her with painful scratches. When my groomer transferred here, I decided to give them another chance --BIG MISTAKE! This time, I brought in my Alaskan Husky, and my regular groomer was not there. When I picked her up, she was hobbling and when I confronted the owner, he had the audacity to ask, "Wasn't she like this when you brought her in?" What kind of professional even suggests that a pet owner would bring in an injured animal? Then he had the nerve to tell me, *"We couldn't finish the job, but you still owe me."* I was furious. I threw the money at him and stormed out. When I got home, I discovered her ears were bright red and nearly bleeding. Fast forward two days and $883 in vet bills later: my dog has been diagnosed with a severely strained right paw and is now so traumatized she won't let anyone touch her paws. This place is a nightmare. They are unprofessional, careless, and clearly have no regard for the well-being of the animals in their care. Avoid this place at all costs if you care about your pets!

It's my dog's first haircut and it looks amazing. I would recommend this place. Staffs are very…read morenice and approachable.

The puppies are super cute!! They have different types of puppies every week too. Be aware of them…read moregoing to toilets on your mat tho

Horrific experience! They do whatever they feel it's right and are not taking responsibility or…read morerespect owner's opinion. My poms puppy had a severe matting behind her ears, I sent a photo to a friend of mine who is groomer in BC whom advised me to take her to the groomer immediately as they have necessary detangling tools and can help with the situation. Her regular groomer didn't have time so had to book with this place for the fist time. They shaved the matt off without consulting me!! Simple google search shows that you should not shave poms hair as there is a chance that the hair won't grow back again. I didn't realize how bad the situation until I got home and took the bandanna they put around her neck off. I've called immediately and asked why this action was taken and I've been told that the matting was so severe so they had no other options (NOT TRUE! There are many other options which are more time consuming). One thing that really hit my nerve was that the person on the call admitted that quoted: "oh I am fully aware that there is chance for the hair to not re-grow"!!! If you're aware, didn't you think this is important enough to consult with the owner first??? Maybe I wanted to get second opinion or show the situation to the vet... Very disappointed!!! The stress that they're causing me now because of the situation can't be explained with words. STAY AWAY FROM THIS PLACE AT ANY COST!

amazing service and my dog looked absolutely awesome. the place is very nice and inviting. the…read morestaff is very professional and the groomer was very gentle with my (older) dog. very good prices too! the Barking Lot is my got to groomer! and the offer day care too. Go take a look and you will not hesitate to chose them Diane

Warm and friendly! It was my dog's first time staying there for the day. She had fun!read more

Amazing indeed. Our cat has gotten older & had gotten some matted fur on his belly…read more The wife was trepidatious but I got her to take him in and they were great with him. The cat groomer kept him calm while she trimmed him. It was a great grooming job & worth every penny.

Having our pooch move from another city to Waterloo meant we had to look for a new groomer. Looking…read moreat other services around the KW area, I was drawn to Clippers because of the homey feel I got from their page and reading about their staff. The parking lot is a little small but it's in a nice location where you can easily hop over to a coffeeshop or other places while you wait for your pet to get their cuts, etc. done. I liked that the staff in the back (who would be doing the haircut) was the one directly talking to us to get exactly what we wanted. She asked us the right questions, and in great detail. My partner and I had concerns about our dog's nails and they were able to clip them (which gave our little one great relief!). I was very happy with the service and we got exactly what we told her to do for our dog. Overall, it was a very good experience!

I've been coming here for years. Although the employees in the back are excellent, I have received…read moresome attitude and rudeness from the girls at the front desk. When I came in for my cats appt- there was no hello or smile it was just " whos this". Even though there is a chart right in their hands of previous appts- I still get asked what would you like today. So I said the same as last time. After some more rudeness I had drop my cat off and came back an hour later. The girl at the front asked me what I was there for. I was shocked that just an hour before that I had dropped my cat off to her. And after I said I just dropped him off - more attitude. A customer had come in when I was sitting there waiting- and she again gave attitude to another customer. The customer said " hello how are you" and right away the recptionist said " who's this" very rudely. I would be going to another place but unfortunately there are not many places around that will cut cats. I don't want to make them look bad but this has been happening many times now and I feel that if you are dealing with the public- a simple hello and or a smile would be nice. Especially for the price I pay for my cats hair to be cut. The employees that actually work- in the back- are great and keep up the excellent work!

This place has saved our bacon several times when conflicting schedules have made taking care of…read moreour fur baby a little dififcult. My Petropolis is the pet friendly creation of a few former vet techs who wanted to bring their experience and love of animals to a business of their own focused on caring for local cats and dogs. When we're in a bind we will typically call ahead a day or two ahead of time and make a reservation for Opie. To date we've never had an issue making a booking and our little guy loves it so much that he can't wait to get out of the car when we pull up. Prices are really fair with cats going for $20 for a full day on single purchase and $36 for a full day single purchase for your dog. There are significant price savings if you purchase either a 5, 10 or 20 stat package (as much as $8/day). The team here is great and we always feel comfortable leaving the little dude here.

Heard a lot of great reviews about their cat boarding, so decided to leave our Chevy in their hands…read morefor March Break. Chevy literally got his own room all to himself, not a cage or a tiny cubicle-like space that other boarding places offer. The little room was full of climbing equipment and a 2 story sleeping area and in addition to our own blankets, he was given a fresh comforter to sleep on. Highly recommend this place not only for boarding but also for dog grooming and daycare, my friend loves them too and brings her dog there regularly. Also check out their little shop!

This was Liam's third stay at the North York location, and it will be his last…read more On his first stay, I dropped off a healthy, clean dog and received an email the next day saying he had developed dried eye discharge, which staff had cleaned. I gave the benefit of the doubt. On his second stay, the same eye issue occurred again and was initially dismissed as dust. When I picked him up, his bark was strained and barely audible. I was told he had been barking while watching other dogs. After a few days of rest at home, his voice returned -- but it raised concerns about supervision and the environment. During his third stay, I was contacted and told he was limping while I was out of the country. Concerned, I arranged for my veterinary assistant to examine him the following morning. She confirmed there was nothing wrong with his back legs. He has always had a distinctive hop in his gait, which is not a new development. In addition, I have observed frequent staff turnover and a lack of organization. When I picked him up (after returning from Europe 14 days earlier), three staff members were sitting in the lobby on their phones. His belongings were returned in a disorganized manner, one coat was initially missing, and the bottom of his treat bag was damp. I also received a message stating that another dog was mounting him but that he "sets his boundaries well." As a paying client, I expect consistent supervision, cleanliness, and professionalism -- not reassurance that my small dog can manage situations himself. Repeated issues that only occur while he is in their care, combined with the lack of accountability and organization I have observed, have made it clear that this facility is not suited for my dog. Based on my experience, I cannot recommend this location.

I have used Parker Pet Care several times to take care of my Golden Retriever while I travel, and…read morethey are a great organization that is both safe and dependable. On my last stay while I was traveling on business they alerted me that my dog was losing some weight and offered to add extra food to his meals, all at no cost. They keep you connected by sending you photos of your dog playing each week you are away. Speaking of which they pair your dog with another one and arrange playtime for them together during the day which is great for the dogs to burn energy and foster socialization skills. They offer a menu of care at a price which is only natural. You can choose to have your dog walked 1 to 3 times a day, 1 or 2 play dates, have it basically tucked in at bedtime with someone. In fact I have 2 trips planned this summer and have arranged to have my Golden there both times. Photos are available at their website.