Took my dog to Nicole in September and loved what she did with Roxy's grooming! Going back very…read moresoon as we're overdue.

We recently came across Nicole's pet grooming shop on Kerr Street and decided to try it out for our…read moreGoldendoodle Cooper. Nicole did an amazing job. With doodles, some groomers cut them like a poodle, which we don't like. With Nicole, Cooper is cut nice and evenly. He isn't shaved down but isn't left too long either. Nicole also doesn't keep the dog there for a long period of time. It's nice to know he isn't sitting in a crate waiting for us to pickup. We have used this groomer twice now, with a face trim in between. Nicole charges a fair and competitive rate for a 65lb dog, so if you're in the market for a new groomer in the area, I would highly recommend reaching out to her! The cute bandana is always appreciated too :)

I have two "difficult to groom" 60 lb dogs. We have been refused by 3 previous groomers and …read more... then I found Christine. I was amazed at how relaxed my dogs were when they were done. Christine takes all the time necessary to be sure the dog isn't uncomfortable for any length of time. Frequent breaks, lots of love and yummy treats mean it takes longer but so worth it. Stress and anxiety is exhausting for dogs and humans. Grooming an anxious dog isn't fun. Things can escalate if attention to the dog's emotional state isn't monitored. Most groomers simply don't have the time. I can't imagine my boys being groomed anywhere else. No hesitation in recommending Christine. She "soothed their souls" as well as mine even though she no doubt is herself exhausted after our visits.

I'm sharing this review to help other owners of highly anxious dogs. My dog is family and a review…read morelike this would have been invaluable in my decision-making process. My dog is extremely anxious, especially at the vet or groomer, which led me to "Soothe Their Soul" hoping for Christine's specialized help with anxious dogs. My initial visits were promising. I stayed for the first 4-hour session to observe her process, and the second drop-off visit allowed my dog to get used to the environment, even resulting in a successful nail trim. This was great progress, and I was optimistic for the third visit, where grooming was planned. However, the third visit was deeply concerning. When I picked up my dog, he was uncharacteristically low-energy, lethargic and and sad. It took him two full days to regain his normal energy. My interaction with the owner at pickup was also very uncomfortable. Her demeanor was curt, cold, and visibly frustrated, which was a stark contrast to our first meeting. Her body language and tone were unprofessional, making me feel uneasy. Even if it was a difficult day, I expect a level of professionalism and maintain emotional resilience when dealing with her clients - both the dog and the owner. Furthermore, I was told my dog bit someone who tried to pet him. Given his known anxiety - the very reason I brought him there - I expected the business owner to ensure he wasn't put in a situation where he felt the need to bite, and to advise others against approaching him. It is ok that she was not able to have a breakthrough with my dog during that 3rd visit. It is NOT ok that my dog left there feeling deflated and deeply saddened.

COVID19 -Era and Katie was great on the phone & with curb side delivery. Friendly and quick to find…read moremy items for my dog that is celebrating her birthday!

I took my golden doodle here about a year ago and needless to say we never returned. Our golden…read moredoodle who was known for looking like a cute teddy bear was shaved right to the skin. Our dog is brushed three times a day so this was not a case of matting in his fur. He looked dreadful. Since switching to another company that will take time to groom our dog instead of just shaving him down we have been way happier with the results.

Groomer completely disregarded my statement towards not cutting my dogs tail. Her hair is long…read moresince she was a puppy and each time a groomer trims it, it becomes curly and mats easily... therefore I have specifically stated I DO NOT want it touched. Besides the complete hack job that was done on the rest of her body, my poor Stella now has a SHELF cut into her tail. I have already spoken with management and they will only give 25$ off my next grooming service with them. I will not be coming back to a place that cannot follow simple instructions with a hair cutting service, if this was the hair on my head and not on my dog I'm 100% certain it would've been handled very differently.

Year-end reflection: a grooming appointment that left my dog injured and traumatized…read more As the year comes to an end, I've been reflecting on Maya's year. It was mostly filled with joy, growth, and happiness -- but it also included one grooming appointment that caused her significant physical injury and lasting emotional trauma. I am writing this in detail so other pet parents can make a truly informed decision. What happened: We booked a mobile grooming session with Good Sniff Spaw in Spring. The appointment lasted about 3 hours, and we paid $289.11 for standard grooming plus add-ons (teeth brushing and anal glands). We were not provided with a clear, itemized invoice at the time. Before the session, we clearly agreed to keep about half the coat length. Instead, Maya's body and legs were shaved very close to the skin, and her face was trimmed into a pointy shape rather than the rounded look we requested. When we saw her afterward, she looked so different that we could barely recognize her. (the first photo shows what Maya looked like after her previous grooming session.) Immediately after grooming, we only took her to the front lawn for a quick potty break. When we came back inside and wiped her paws at the door, we noticed blood traces and severe redness between her paw pads. Over the next several hours, Maya became increasingly distressed -- she kept licking all four paws repeatedly, scratching multiple parts of her body, and was unable to sleep. That same evening, we ordered wound-care supplies (wound spray and protective socks) to prevent infection and worsening injuries. The next day, her condition did not improve, and we had no choice but to take her to the vet. The veterinarian confirmed that the injuries were consistent with fresh clipper abrasions/over-shaving, not a pre-existing condition. The severity of the impact: Maya was prescribed six days of medication to manage pain and inflammation. To put this in perspective, she experienced less pain and a smoother recovery after her spay surgery than she did after this grooming appointment. Watching her struggle to sleep, constantly lick her wounds, and react in fear was heartbreaking. I cried three times during this process -- not out of anger, but from helplessness, watching my fur baby suffer from something that should have been routine and safe. Since this incident, Maya has been too traumatized to tolerate professional grooming. To this day, we can only bathe and trim her ourselves. I'm sharing this not because of a cosmetic disagreement, a minor irritation, or something that "just happens." It resulted in visible blood traces on her paws, scrape marks inside her ears, prescription medication, a vet visit, days of pain, sleepless nights, and long-term fear. I'm sharing this so other dog parents -- especially those with sensitive or anxious dogs -- understand the potential risks and can make a fully informed decision. No dog should leave a grooming appointment injured. No owner should have to learn this lesson the hard way.

Very rude person answered the phone and wanted to charge $75-100 for a basic bath. When asked to be…read moremore specific and what was included for $100 she decided she didn't want my business. After that attitude I wouldn't have felt comfortable leaving my dog with her.

Definitely not a great experience. Dropped my dog off at noon, they didn't finish till 5pm. In…read morethose 5 hours they were suppose to just wash and cut my dog. All they did was wash and brush my dog. Did not even cut his hair as they said "the didn't have enough time" WHAT THE HELL WERE THEY DOING FOR 5 HOURS!!!!! what's the point of having an appointment if you can't handle the volume of customers. And how dare you make me pay full price for a half ass job and tell me i have to come back at another time to finish... AND pay more later to get the rest done. DO NOT GO TO THIS PLACE!! TERRIBLE SERVICE AND A VERY RUDE OWNER!!!

My partner and I have , and most importantly our dog loves it here lol. The staff are amazing and…read moreyou can tell they actually care about the dogs, and want them to be happy not just sleepy and rested. My only complaint is the price I do wish boarding was a bit cheaper because it definitely adds up. But at the same time... you kinda get what you pay for. The care has always been great and our dog comes home happy (and exhausted lol). Would definitely use them again.

Dawn and her team are simply wonderful. Professional and caring, thorough and responsive.We have a…read morespecial needs dog, otis. He was born deaf and blind. He is a sweet boy, an aussie shepherd. That said, he is different from other dogs and while he is quite friendly and gentle, does not see or hear cues from other dogs. That simply means he needs some additional attention. They give it in spades, and with love. They have indoor and outdoor facilities, and simply are the best!

This groomer was highly recommended to me by a woman I met at the dog park. She was so convincing…read morethat I immediately gave Lina a call. But I was disappointed from beginning to end. First of all, she could not give me a specific appointment time, only a date. I told her that I worked from home and my work was based on booking appointments and I asked her if she could please give me an appointment time, she said she would come "in the afternoon". The day before, she messaged to tell me she would be there at 5:00. I had already booked a client at 5pm thinking that was past "afternoon", but I cancelled it in order to keep the grooming appointment because my dog was overdue for a cut. At 2pm the next day she called me to tell me that she had had 2 cancellations and could come to my house right then. I was free so I agreed. She took my dog and said she'd be finished in an hour. I told her I was going to the bank and the library. Before I got back, she called and I could hear my dog crying very plaintively in the background. She did not explain why he was crying or offer him any soothing words. The crying was quite disturbing as he never cries like that. The groomer didn't want to wait the 5 or 10 minutes it would take me to get home and said she would come and meet me where I was, at the mall down the street from my house. My dog was anxious and had the worst haircut he's ever had. For this she charged me $90. When I reacted surprised she became quite aggressively defensive. Something bad had quite obviously happened to my dog. I checked him for cuts but found nothing, but he was jumpy and skittish with other people, and even with me (which he never is usually). The next day I got out my grooming scissors to clean up all the tufts of hair that she had missed. My dog quivered with fear at the sight of the scissors and the shaking got quite violent as I trimmed him, even though I was speaking softly and warmly with him the whole time and treating him very gently. I will never use this service again and I will be warning all my pet-owning friends about her.

My Anatolian Shepard, nearly impossible to have anyone groom him. He is very protective breed so…read moremost groomers come and leave they cannot handle him. Lina however is a TOTAL PRO. I posted pics of how happy he looks. She calmed him down right away. She was right on time. She is fast but very thorough and careful. She uses natural shampoos and conditioners. She cleaned his ears carefully and also used a special sander to shorten his nails because he was freaking out about the clippers. Nobody, I repeat, nobody has been able to come groom my dog. He is 130 pounds and a very protective breed. How she managed to get him so happy I have no idea. But I know that no one else can groom him. It's not even a choice. Not to mention, she is so nice!!!! THANK YOU LINA without you I would not be able to get him groomed.

I have known Dr. Gold for many years, and he has personally treated all of my pets during that…read moretime. He is a very compassionate, knowledgeable, experienced doctor who really knows his stuff! It is rare to find a veterinary clinic that gives this much care and attention to their clients as he does. I would highly recommend Dr. Gold and his practice to anyone with pets. They love. 10++

Great clinic! Very happy with the care and service. Kind and attentive staff and Docsread more

Update on my first review. Juliana did reach out to me a few…read moreweeks ago and long story short, offered an explanation for what happened. I took them in to Bark & Brush for a full groom yesterday and am happy to say that all's well and will continue to use their grooming services.

I had another dog groomer which I was pretty loyal to until a friend of mine insisted that I give…read moreBark and Brush a try. The place was clean and bright. Jen was very pleasant and knowledgeable. Luna my dog looked and smelt great and was spoiled with treats!! I will definitely be going back. This place is a well kept secret..... For now