Took my dog to Nicole in September and loved what she did with Roxy's grooming! Going back very…read moresoon as we're overdue.

We recently came across Nicole's pet grooming shop on Kerr Street and decided to try it out for our…read moreGoldendoodle Cooper. Nicole did an amazing job. With doodles, some groomers cut them like a poodle, which we don't like. With Nicole, Cooper is cut nice and evenly. He isn't shaved down but isn't left too long either. Nicole also doesn't keep the dog there for a long period of time. It's nice to know he isn't sitting in a crate waiting for us to pickup. We have used this groomer twice now, with a face trim in between. Nicole charges a fair and competitive rate for a 65lb dog, so if you're in the market for a new groomer in the area, I would highly recommend reaching out to her! The cute bandana is always appreciated too :)

I have two "difficult to groom" 60 lb dogs. We have been refused by 3 previous groomers and …read more... then I found Christine. I was amazed at how relaxed my dogs were when they were done. Christine takes all the time necessary to be sure the dog isn't uncomfortable for any length of time. Frequent breaks, lots of love and yummy treats mean it takes longer but so worth it. Stress and anxiety is exhausting for dogs and humans. Grooming an anxious dog isn't fun. Things can escalate if attention to the dog's emotional state isn't monitored. Most groomers simply don't have the time. I can't imagine my boys being groomed anywhere else. No hesitation in recommending Christine. She "soothed their souls" as well as mine even though she no doubt is herself exhausted after our visits.

I'm sharing this review to help other owners of highly anxious dogs. My dog is family and a review…read morelike this would have been invaluable in my decision-making process. My dog is extremely anxious, especially at the vet or groomer, which led me to "Soothe Their Soul" hoping for Christine's specialized help with anxious dogs. My initial visits were promising. I stayed for the first 4-hour session to observe her process, and the second drop-off visit allowed my dog to get used to the environment, even resulting in a successful nail trim. This was great progress, and I was optimistic for the third visit, where grooming was planned. However, the third visit was deeply concerning. When I picked up my dog, he was uncharacteristically low-energy, lethargic and and sad. It took him two full days to regain his normal energy. My interaction with the owner at pickup was also very uncomfortable. Her demeanor was curt, cold, and visibly frustrated, which was a stark contrast to our first meeting. Her body language and tone were unprofessional, making me feel uneasy. Even if it was a difficult day, I expect a level of professionalism and maintain emotional resilience when dealing with her clients - both the dog and the owner. Furthermore, I was told my dog bit someone who tried to pet him. Given his known anxiety - the very reason I brought him there - I expected the business owner to ensure he wasn't put in a situation where he felt the need to bite, and to advise others against approaching him. It is ok that she was not able to have a breakthrough with my dog during that 3rd visit. It is NOT ok that my dog left there feeling deflated and deeply saddened.

This location moved further west, across the bridge to 146 Lakeshore Rd W about two years ago. It…read moreis in the same plaza as Starbucks and Harvey's. When it first opened at it's new location I was less than impressed. I was told that it was the same owners, but different staff. They weren't as friendly, but I continued to go anyways as they always have the coolest pet accessories and the largest selection of wheat free treats for my highly allergic dog (actually though). Due to their insanely high prices, I ended up eventually going elsewhere, but still popped in on occasion to visit the doggie bakery to pick up a little treat for my dog which is very unique and offers a great wheat free selection. I also continued to use their grooming services. Do-Do was wonderful. My dog always came back smelling fantastic, fluffy and looking like a show Austalian Shepherd. He always seemed very happy when I picked him up. Fast forward to May 2015. I see a sign outside claiming new ownership, so I called to confirm my grooming appointment for June 5th (I've been getting my dogs groomed there for 10+yrs). They had no record of the appointment and Do-Do was no longer there. Beyond frustrated, but I tried to be understanding as it seems the change of ownership did not go smoothly. Thankfully the week before a nice young man called and confirmed that they would be able to accommodate my dog's grooming appointment and it would be with Rachel. I was not impressed with how she groomed my dog. He did not look like an Australian Shepherd at all. She cut him so short when I specifically asked for show Aussie grooming and was assured that she knew exactly what she was doing. My dog also appeared extremely excited to leave and wouldn't calm down enough for me to get his harness on which left me a little concerned. The lovely lady at the cash gave him a few treats on his way out and was extremely helpful in helping me choose some wheat free treats. I will most likely go back for the doggie bakery! FYI, grooming for my Australian Shepherd was $85 plus tax.

COVID19 -Era and Katie was great on the phone & with curb side delivery. Friendly and quick to find…read moremy items for my dog that is celebrating her birthday!

Very rude person answered the phone and wanted to charge $75-100 for a basic bath. When asked to be…read moremore specific and what was included for $100 she decided she didn't want my business. After that attitude I wouldn't have felt comfortable leaving my dog with her.

Definitely not a great experience. Dropped my dog off at noon, they didn't finish till 5pm. In…read morethose 5 hours they were suppose to just wash and cut my dog. All they did was wash and brush my dog. Did not even cut his hair as they said "the didn't have enough time" WHAT THE HELL WERE THEY DOING FOR 5 HOURS!!!!! what's the point of having an appointment if you can't handle the volume of customers. And how dare you make me pay full price for a half ass job and tell me i have to come back at another time to finish... AND pay more later to get the rest done. DO NOT GO TO THIS PLACE!! TERRIBLE SERVICE AND A VERY RUDE OWNER!!!

My partner and I have , and most importantly our dog loves it here lol. The staff are amazing and…read moreyou can tell they actually care about the dogs, and want them to be happy not just sleepy and rested. My only complaint is the price I do wish boarding was a bit cheaper because it definitely adds up. But at the same time... you kinda get what you pay for. The care has always been great and our dog comes home happy (and exhausted lol). Would definitely use them again.

Dawn and her team are simply wonderful. Professional and caring, thorough and responsive.We have a…read morespecial needs dog, otis. He was born deaf and blind. He is a sweet boy, an aussie shepherd. That said, he is different from other dogs and while he is quite friendly and gentle, does not see or hear cues from other dogs. That simply means he needs some additional attention. They give it in spades, and with love. They have indoor and outdoor facilities, and simply are the best!

This PetSmart is located on the upper level of Oakville Place. It looks deceptively small from the…read moreentrance but rest assured they have all of your pet needs. We were greeted upon entry. Immediately left of the entrance is the adoption center where they have kitties up for adoption. The workers were tending to the kitties and trying to keep them entertained with toys and they were allowed to run around in the adoption room which was super cute. They also carry all manner of fishes here. Right now they have Halloween decorations in a lot of the tanks which are really cute. One of them was a little tombstone that said "Flushed too soon". There were also hermit crabs and tiny shrimps for sale. They also had a big display of bettas. Most of them looked like they were in good health. There was actually one that was on its side but pranked us and started swimming off as we were about to go speak with an employee. They also had care instructions available to read along the display. We visited the small rodent section where there were guinea pigs, skinny pigs (the naked ones!), gerbils, and hamsters. It's just the beginning of fall now but I saw dog costumes already for sale. There were also cold weather items like jackets by Upper Canada Pooch and booties already on display.

From the owner: Whether you have a young pup, older dog or a rescue, PetSmart dog training classes can help them…read morelearn how to behave appropriately at home and on-the-go. Our Accredited Pet Trainers teach fun & effective group & private classes through positive reinforcement

Been with groomer Lina for over 5 years now. Our shi tzu has recently passed away and we got new…read moreYorkie which we just started to groom. Lina has done amazing job for both of our dogs. Dogs were never scared or stressed after the grooming. Highly recommend

This groomer was highly recommended to me by a woman I met at the dog park. She was so convincing…read morethat I immediately gave Lina a call. But I was disappointed from beginning to end. First of all, she could not give me a specific appointment time, only a date. I told her that I worked from home and my work was based on booking appointments and I asked her if she could please give me an appointment time, she said she would come "in the afternoon". The day before, she messaged to tell me she would be there at 5:00. I had already booked a client at 5pm thinking that was past "afternoon", but I cancelled it in order to keep the grooming appointment because my dog was overdue for a cut. At 2pm the next day she called me to tell me that she had had 2 cancellations and could come to my house right then. I was free so I agreed. She took my dog and said she'd be finished in an hour. I told her I was going to the bank and the library. Before I got back, she called and I could hear my dog crying very plaintively in the background. She did not explain why he was crying or offer him any soothing words. The crying was quite disturbing as he never cries like that. The groomer didn't want to wait the 5 or 10 minutes it would take me to get home and said she would come and meet me where I was, at the mall down the street from my house. My dog was anxious and had the worst haircut he's ever had. For this she charged me $90. When I reacted surprised she became quite aggressively defensive. Something bad had quite obviously happened to my dog. I checked him for cuts but found nothing, but he was jumpy and skittish with other people, and even with me (which he never is usually). The next day I got out my grooming scissors to clean up all the tufts of hair that she had missed. My dog quivered with fear at the sight of the scissors and the shaking got quite violent as I trimmed him, even though I was speaking softly and warmly with him the whole time and treating him very gently. I will never use this service again and I will be warning all my pet-owning friends about her.

I don't know what that other reviewer is talking about. I'm not a yelper, but I feel like I need to…read morecorrect the record here because Dr. Gold is an excellent veterinarian and I have been in a situation similar to Alex with him where his behaviour could not have been more different than what she describes. Lorie has been looking after our two cats since we got them and has been kind and gentle and professional in all of our dealings with him. His staff are excellent and, while it sometimes means a wait for scheduled appointments, the clinic will almost always squeeze you in that day if you're having an emergency. When we adopted a cat "Ernie" for my mother, we took him in for a quick check-up to make sure everything was okay and to check on some sores on his feet. Ernie doesn't like having his nails done, and as a new cat in a strange place this was particularly distressing. Despite Ernie's protests, Dr. Gold dragged out the mitts and gave them to me to hold the little guy while he tried to examine the foot. He got tagged at least once, but didn't complain and saw us out with his normal good cheer. I would hate for someone to read that other review and decide not to go. The rates are very reasonable, the staff are very friendly and go out of their way to help the regulars. We have always been very satisfied at River oaks.

I have known Dr. Gold for many years, and he has personally treated all of my pets during that…read moretime. He is a very compassionate, knowledgeable, experienced doctor who really knows his stuff! It is rare to find a veterinary clinic that gives this much care and attention to their clients as he does. I would highly recommend Dr. Gold and his practice to anyone with pets. They love. 10++

Update on my first review. Juliana did reach out to me a few…read moreweeks ago and long story short, offered an explanation for what happened. I took them in to Bark & Brush for a full groom yesterday and am happy to say that all's well and will continue to use their grooming services.

I had another dog groomer which I was pretty loyal to until a friend of mine insisted that I give…read moreBark and Brush a try. The place was clean and bright. Jen was very pleasant and knowledgeable. Luna my dog looked and smelt great and was spoiled with treats!! I will definitely be going back. This place is a well kept secret..... For now