Akim and Lenny were tremendous. They left the condo very dry…read more Only issue I had was they were constrained by not having enough crews available for the cold snap. It took Servpro longer to get them to my house than would have been optimal. If you unfortunately need to hire a remediation company you will be happy with Akim and Lenny. Hard worker's and good guys. They even knew a local flooring contractor to refinish the floors.

Servpro was quick to respond when I had an emergency basement flood on 7/4/2026. Unfortunately…read morethey were unable to get to my property as fast as a plumber could so the immediate draining was taken care of prior to their arrival. Servpro techs came around 9am, evaluated the scene quickly and within 1.5 hours had set up two dehumidifiers in the basement. Just before 11 I asked for an update via text and a technician informed me they'd set up dehumidifiers. They asked to set up a time to come in and check the dehumidifiers in the morning. As I don't live in the building but rent it, I had to arrange time to meet with the technician to let him in. He initially tells me 8:30 and asks me to call in the morning. I called in the morning and received no response so I sent a text at 8:15 and received no reply. At 9:18 I received a call letting me know the tech would reach out later. I never heard back so I texted the tech and got no response. I happened to need to stop by the house to let in the HVAC tech to replace a water heater and decided to check on the basement. It's fortunate I did because the 50gallon bucket they'd used for the dehumidifier drains was nearly full and one of the hoses was on the plywood floor causing a puddle and clearly soaking through the floor and under a cabinet. Neither drain line was secured to the bucket, they were just draped into it. I called several times to reach servpro techs. Finally I reached one of them and he said he probably couldn't come by that day. I pushed back and he said he'd try to come by later to drain the bucket. I got confirmation from the HVAC tech, not Servpro that they came by to drain the system. The next day I get a call, we set up a time to meet, they tell me they're going to remove the dehumidifiers. So, to review, I hired servpro just to set up dehumidifiers, they did so with no instruction to me or the tenants on whether to watch them, didn't meet when they said they would on the second day, didn't secure drain lines and drained an unknown amount of water into an area I was paying them to dry and at no point did they provide me with an estimate, a review of the damage or additional remediation work. Three weeks after they removed their equipment I don't get the estimate for repairs that I was promised, I get a bill for $1269 for the experience. Yes, Servpro came on a sunday, but they spent less than 1.5 hours to set up dehumidifiers almost didn't return the next day but did to drain a bucket, caused more water exposure to the floor and returned one final time to remove their equipment. I was informed after the fact that they have a $1k minimum charge. I was also informed I was lucky it was so inexpensive. The office manager Debra ensured me that they were busy and sometimes they can't return to equipment(even if that equipment isn't intended to run unmonitored) so it's ok. She also informed me my story keeps changing, possibly implying I'm lying? Clearly, her first instinct wasn't to get more information, it was to defend and deflect. Also what should be very clear, I wont be doing business with this company again. Home Depot rents their largest industrial dehumidifier for $99/day. Servpro brought 2 for a total of 48-60 hours. I could see $600 for their time, not the $1200+ they're asking. Consider rentals before considering Servpro.

I only interacted with Allen for an hour or so.I smelled mold and called Atlantic Bay to have…read moresomeone take a look.After removing the insulation from my crawl space I couldn't find any mold.I called Allen and apologized because I didn't think I needed him.Allen said he would be happy to come by anyway.He spent 45 minutes educating me on mold,insulation,and general contracting.After spending that short amount of time with him I feel comfortable recommending him to anyone 100%.

Allen, Juliet, Anne and the rest of the team made the remediation of the asbestos found in our…read morekitchen go as smoothly as possible. The whole process of abatement was new to me and felt daunting, but ABC was professional and friendly as they patiently addressed my questions and concerns. They were very responsive all along the way and we felt taken care of and very safe. Abatement work is such a crucial part of the entire renovation process and ABC's contribution was very much value added. Thanks to their attention to detail and focus on helping us make a renovation deadline, our job was completed as soon as possible. We are left with peace of mind, knowing things were done right. I would highly recommend Atlantic Bay Contracting. Thank you, Allen, for all your hard work!

I give diva stars as he replied to me quickly. He said that he could do the work but he is two and…read morea half hours away and he would have to make at least two visits.

Diva repaired our concrete sidewalks and did a great job. They were quick to respond and completed…read morethe work on-time. Their work was top notch and I totally recommend them.

One of the biggest mistakes my wife and I made when our house in the White Mountains suffered…read moremajor, sever water damage impacting all floors, appliances, walls, etc. was NOT to hire SERVPRO to perform the mitigation (cleanup) services as part of the overall repair process. No, we made the mistake of using one of their competitors who took +5 visits over 2 months to complete the task. However, once that headache was resolved, we did make the RIGHT DECISION to partner with SERVPRO to complete the repair portion of the process and thank God we did because we had the privilege of working with Mr. Gordon Brown, General Manager; SERVPRO. From the beginning, Gordon took the time to insure we had a clear understanding of what the repair process entailed including potential "surprises" that might arise given our particular situation and his vast knowledge and experience that he had accumulated over his career in the construction industry. I could go into exhaustive detail and cite numerous examples of Gordon's promptness, attention to detail, ability to delivery, and just creating a comfortable working relationship with my wife and I but I won't. Suffice to say that Gordon Brown was the major reason why we are now avid SERVPRO clients and will recommend them to all our friends. My only regret is that I did not meet Gordon before we started the mitigation portion of the project! Thank you Gordon, Best, Frank N.

We had a "puff back" when our oil furnace exhaust collapsed leaving a fine layer of black soot…read morecovering the interior of our home...there were even black flames of soot inside the dryer that had come through the back exhaust...! Another words, it was everywhere... Every crack and crevice... Well, can't thank Jake and everyone at Servpro of Wyndham and Windsor counties -- Truly made it like it never happened. The house has never been this clean and it will never be this clean again! Thanks again! Lorraine

This company cares about people. They are licensed, skilled professionals.Their work is impeccable…read more I have hot water for the holidays thanks to Paul Davis Restoration. My home suffered storm damage last year and my insurance company (USAA) recommended them. Their quote came in the same as the insurance quote! I held my breath as they quickly and professionally finished the work expecting it to go over, but to my surprise and delight they did not. As a widowed, disabled Veteran I am so thankful that I have found an organization that I can rely on because I have so much more work that needs to be done and I am confident that I can finally get it done.

We recently had our ducts cleaned by Aspen Environmental and we would highly recommend! When we…read morefirst inquired, Andrew was extremely helpful, knowledgeable, and communicative. During our service, Cristal, Yami, and Rudi were timely, professional, and documented the process by showing us before and after photos of the inside of the ductwork. Overall, we highly recommend them and will be using them for future services!

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

We have been using these guys to clean our carpets in our home for 4 years and up until recently…read morewere pretty happy with them. Last 2 times we've gotten pretty substandard service. We put up with it once but not twice: * Carpet was left filthy. Dog hair and grime left on the carpet. Lots of it. * We pay the minimum "3 room" rate ($125). Normally they make up for this by also cleaning our couch and easy chair - usually takes the guy 5 extra minutes. * Cleaning guy refused to do the couch, even though he was in and ready to leave after cleaning the one room in 15 minutes. He said, "I have other places to clean and I'm running behind" * When we showed him the dirt we were able to scoop off the carpet, he said "if you're not happy, just take it up with my manager about making it right" and took off. * We called the manager, mentioned the still-dirty carpet and the couch not getting done. He said, if you want the carpet cleaned again it's $125. * We said, we just had it cleaned today, and it's not clean. Will you make it right? He answered, if you're not happy with us, call another cleaner, and hung up. I guess, sadly, avoid these guys, they have lost their integrity.

These guys rock. We had an overflow of sewage in our basement and needed it cleaned up and…read moredisinfected. Sterling cleaners were super fast, efficient and friendly. Will highly recommend to anyone who needs this type of service.

We had a water leak in our basement. We called AllPro Restoration and they came out that same day…read more David the director of Operations came out to access the situation, explained the process and his crew came out shortly with extractors, fans and dehumidifiers. Everything was dried to our satisfaction and our basement is as good as new. Thank you AllPro for your quick and efficient service. I will be recommending you to all our friends and neighbor.

Excellent, professional company. These guys will definitely take care of your damaged home as if it…read morewere their own.