Andre Brosseau To:…read moreRedacted Apr 26 at 11:19 AM Dear redacted We are emailing you to notify you that we are declining to provide all the estimates you have requested at this time. We are too busy to spend all that time figuring work so that you can pick and choose what you want to do etc. We have notified Contractor Connection with the same. Sincerely, Andre' Brosseau ---LoL What? You come to my house to discuss what I want to have done, take measurements and you then follow that up by declining to give me the numbers a few weeks later? Seems to me that they weren't keen on writing me an estimate that I would then compare to another estimate? Here is my response.--- redacted To: Andre Brosseau Apr 26 at 11:27 AM Andre I'm not sure I am following what you are trying to get at other than you do not want to do the work I have requested. I asked for a kitchen and 2 bathroom remodel. I'm not picking and choosing anything. That is what I was hoping to have done by your business. I'm going to assume there is a misunderstanding here but if you don't want to do it, then I can look elsewhere. ---So folks the lesson here is if you see crappy reviews about a business and decide to at least give them a chance, you may want to think twice. Previous reviewer certainly was right about the rudeness too. Oh well, bullet dodged.---

Have used them for years. Done everything from emergency work and total redo of a bathroom…read more They are very professional and always did the work as promised. Great quality and would use them again and again

We recommend Prime Improvements for your next home improvement needs. Our windows needed painting…read moreand the quality of work was impeccable. They also cleaned our gutter and placed new gutter guards in so quickly. We hope you consider Mike and his crew for your next home project like we did. 5 Stars

MIke & Keith brought their decades of building and remodeling experience to our challenging job…read more The work at our 175 year old home included replacing 3 ceilings and related areas of walls following an episode of severe water damage. From the needed framing, through the drywall work and finish paint, all work was skilllfully completed on schedule. Great pros - None better!

Servpro specialists Aaron and Aimee were at our home to assist restoring our home after major ice…read moreand water damage. What a pleasant surprise. Their professionalism, attention to detail, and respect shown us and our home is impressive in today's crazy world. They simply did their job. Efficiently, quietly, with dignity. They were well supported by their management team, and well trained in home restoration techniques. Bottom line: A Braggingly Happy Customer!

From the owner: SERVPRO of Cheshire County is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

Do not hire for mold remediation, 10/10 do NOT recommend…read more Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged. FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

We had the pleasure of working with Jason. We called about water damage caused by our washing…read moremachine. He came over, checked out the situation, and explained how to remedy the problem. He and and a couple of their employees fixed what needed to be done. They do a great job for a reasonable price

Highly recommend Lighthouse Restoration! I called Dustin when my basement flooded. He is extremely…read moreknowledgeable about mold and moisture and guided me through the whole process. He's thorough and reasonably priced for the great service he gives. 10/10.

From the owner: Lighthouse specializes in Water Damage Restoration & Mold Remediation resulting from flooding,…read morebroken pipes, ice dams, sewage backups, roof & basement leaks, vandalism, high humidity, poor air ventilation, poor construction. We work with insurance claims on a regular basis, but also provide the same services for residential & commercial properties that are without insurance as well. We also provide Visual Inspections, Investigations & Estimates. Locally owned & operated, with 24/7 Emergency Response Services as well. We are listed on Goolge & Facebook if you wish to inquire additional information, services, photos, etc.

Absolute professionals. I was in a jam, I had my house under contract to sell and the buyer found…read moremold in the attic during inspection. I needed it remediated immediately and professionally or the buyer was going to back out. I got a call from the owner within hours after contacting them and he came out to the house within 24 hours. He explained everything to me, showed me the testing, and quoted me a fair price that was lower than others I spoke too. They began work immediately and were completely done the following the day. The best part was Jerry provided a remediation report that was very professional and thorough. I was able to provide this to the buyer and it saved the deal. He even provided a a two year guarantee that was transferrable to the new owners. He went the extra mile and even got on the phone with the buyer's broker and explained what he had done and eased their concerns. If I ever have water damage or mold issues in the future, this is the only company I will call. I wish all contractors and vendors were as honest as these guys.

I had a foundation issue that caused water getting into my finished basement which required us to…read moreremove the rug and apron further exploration mold was also discovered. The owner, Jerry, was very knowledgeable and professional and fair with his pricing. I'd recommend him to anyone with water fire or mold issues. They take care of mitigation and clean up 100%.

One of the biggest mistakes my wife and I made when our house in the White Mountains suffered…read moremajor, sever water damage impacting all floors, appliances, walls, etc. was NOT to hire SERVPRO to perform the mitigation (cleanup) services as part of the overall repair process. No, we made the mistake of using one of their competitors who took +5 visits over 2 months to complete the task. However, once that headache was resolved, we did make the RIGHT DECISION to partner with SERVPRO to complete the repair portion of the process and thank God we did because we had the privilege of working with Mr. Gordon Brown, General Manager; SERVPRO. From the beginning, Gordon took the time to insure we had a clear understanding of what the repair process entailed including potential "surprises" that might arise given our particular situation and his vast knowledge and experience that he had accumulated over his career in the construction industry. I could go into exhaustive detail and cite numerous examples of Gordon's promptness, attention to detail, ability to delivery, and just creating a comfortable working relationship with my wife and I but I won't. Suffice to say that Gordon Brown was the major reason why we are now avid SERVPRO clients and will recommend them to all our friends. My only regret is that I did not meet Gordon before we started the mitigation portion of the project! Thank you Gordon, Best, Frank N.

We had a "puff back" when our oil furnace exhaust collapsed leaving a fine layer of black soot…read morecovering the interior of our home...there were even black flames of soot inside the dryer that had come through the back exhaust...! Another words, it was everywhere... Every crack and crevice... Well, can't thank Jake and everyone at Servpro of Wyndham and Windsor counties -- Truly made it like it never happened. The house has never been this clean and it will never be this clean again! Thanks again! Lorraine

This guy is total POS if I could leave no stars I would he just burned my mother in law for 65…read moregrand for a not even half finished house. And he stole all the supplies and lied constantly about time he worked to over bill. There where constant stories about why he couldn't be there and tried to make her pay for his company insurance untill she realized the bill was not right. She is 75 and had a house and put all her money into trusting him with project it has now been at least 2 months since he showed back up . On top of that he stole 13,000 for a supposed electrician to come in. He is a scammer and loser and will rip you off.

Bathroom Remodel Stay clear of this guy, Gerry Goodrich and…read morehis partner, Andrew. Don't be fooled by his low labor costs, as it will be doubled by the end but the project left unfinished. Don't be fooled by his stories of woe, suck child, broken car, sleepless nights: all to justify his not showing up when he says he will. Take hold and inventory of the supplies you pay for, as they will disappear along with him. I paid him over $5100 cash to ve left with half the job done. Don't listen to his promises. They're lies. Easier to stay clear and find someone who has a good rating and insured. There's a reason why he's not insured. Take my word on this! This is my 2nd time burned by him, same scenario, broken truck, job left half done. I wish I'd learned the first time.