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    Lighthouse Restoration

    5.0 (1 review)
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    Services - Lighthouse Restoration

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

    Lighthouse Restoration Photos

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    5 years ago

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    Peniel Environmental - more examples.

    Peniel Environmental

    (5 reviews)

    What kind of nonsense is this? Check out the two photos, PROOF that their website says they serve…read moreVermont. Yet when I called, the person answering says "no, we don't go 'up to' Vermont. Sorry." What on earth? if they don't even know their territory, how could anyone trust them with anything else????

    I had an issue with my basement where Peniel was called into remediate the damage that was done…read more Peniel told me "they wouldn't warranty their work" if the whole grout wasn't removed under the tile in the basement since "it gets under the tile in sits in the grout". Fast forward a few days of difficult labor and issues - my floor has 70% grout left on it or so - I guess the previously done floor was over grouted - and it was tough to get up. Another day of work goes by and I ask them how things are going - one of the employee's says to me "don't worry about the rest of the grout - when they do the floors over they will use a self leveler and it will fix the issue. Me going through a ton of stuff and not being a professional in the field said "okay, you know best.:"... Come to find out my contractor said that he can use that but so much of the floor was unloved he would have spent a TON of money on cement since its in high demand - I am now paying a contractor for a job that should have been done properly and not cut corners on... Now I'm trying to get in touch with peniel and they are ghosting me. No replies to my emails with pictures and descriptions of my issue. I shouldn't have been mislead - I shouldn't be paying for something to get done twice.. Peniel is terrible and I can't believe this is the type of service someone provides when they are given almost $15,000 to remediate about 700 (give or take) Sq foot of basement. I am let down that a company that is in charge of such health and safety related items can work so poorly - I had to follow up on things that I shouldn't need to follow up on. I am going to be all over this until I get a check back for the two days of work my contractor has done - because expecting me to pay someone to do the job I paid to do is unacceptable. Dodge my emails and ill find new routes to go about this.. Ill see that this gets to the BBB as well as google, Facebook, instagram and all other relevant places. If I can save anyone else by getting screwed over by such lazy practice than this is worth it. attached are pictures of what the bathroom looks like since im having a hard time finding the prior family room pics. But I added what it looked like after massive amounts of labor and cement cost as while as grinding days of grout. Shame on you guys!! I Did the worse part of your job anyways.

    Lighthouse Restoration - damagerestoration - Updated May 2026

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