Prompt, thorough, courteous and professional. Great vent cleaning service company. Highly recommend.read more

I called 3 Wave Cleaning and got a quote to clean my dryer vent. After shopping around, this was…read morethe lowest quote, especially since our vent is about 30 feet long, and another company charges by the foot. They got me in right away (when I called back the 2nd time to book, they came the same day!). Two nice guys showed up, were here for about 30 minutes, and cleaned the vent. I asked them to take pictures since the work was done in the attic, and I didn't go up there (see attached pics). We had not had them cleaned in about 4 years, and they needed it! On their way out, they quoted me to clean our HVAC vents, which I had not even thought of doing. I will definitely use them again.

They showed up and charged me double the price and destroyed my chimney. When I tried to reach out…read moreto tell him what happened they ignored me. And to be transparent, I tried contacting them numerous times to handle this privately, and they still ignore me

Great communication, expedient service, competitive pricing, easy to set up appointment, received…read moreelectronic reminder. Would definitely recommend.

Did a lot of work. When one of the ducts continued to send out small particles, he came back to…read moreclean out the grate as well as possible. The problem with a house almost 140 years old. Very responsible and very committed to making sure I was happy with the results. Highly recommend. Wrote an earlier more neutral review and he immediately got in touch and came a few hours later. Great pride in doing a good job.

John serviced my apartment last month, on August 25th, 2025. Did a great job. Highly respectable…read moregentleman, I would recommend him anytime. Just today, September 16th, 2025, John was unable to come himself. I couple other young kids showed to perform a follow-up. The one white young man... And I use that term very loosely. He had a very flip mouth on him. He had no respect. None that he showed. I wonder if he acts this way or speaks the way he did today when working with John, very doubtful. Would have given 5 Stars if not for the disrespect for that young man.

I have reviewed Joyce many time. The review is always the same. Same great service, pleasant,…read moreknowledgeable and personable techs. The only thing that changes is the name of the tech. Today it was Ethan and he did a great job on the annual service of my Mitsubishi Split. I recommend them for any of your HVAC needs. Pat

Joyce office staff and technicians are responsive, timely, and professional. The work was completed…read moreand the area cleaned up extremely quickly and the price was very reasonable.

The appointment was immediately scheduled from their website, and that included a price to clean…read moreour dryer vent. The tech (a trainer from their Boston office) was excellent, professional, pleasant, knowledgeable -- all the attributes I look for in a contractor. He worked very efficiently and got the job done quickly. I would not hesitate to contact Lowe's again when we need vents cleared of dust and lint! Good job.

Service tech was polite and arrived as scheduled. He seemed professional and knowledgeable. We did…read morenot get to see the photo images as promised to observe the before and after photos. Typical cleaning was estimated to take 3 to 4 hours yet our tech was only here for 90 minutes. It was late afternoon on a Friday so was hoping were not the only thing standing in the way of his weekend. Tech did not wear booties. Hard to ascertain how effective service was since we hired for routine maintenance on the hvac ducts and the dryer vent. Price was competitive.

Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)

Very responsive service Day 1 of heatwave! Fagundes sent out…read morea great Tech (Eddy S) who was pleasant, professional and got our HVAC system up and running same day! ~ Every other place I had called said, see you in 3 days!!! Price was reasonable and I will definitely use this company again for home maintenance.

Imagine a company using an AI robot to book a maintenance call on a system that is 2 years old and…read morehas been serviced every 6 months and charge a fee just to book the maintenance - scammers. Maintenance fee was advertised in the card they mailed yet want more money to make an appointment. I will not do business with them. Stay away guys- I'm no fly by night. Look at my level of reviews on Yelp.