Did a lot of work. When one of the ducts continued to send out small particles, he came back to clean out the grate as well as possible. The problem with a house almost 140 years old. Very responsible and very committed to making sure I was happy with the results. Highly recommend. Wrote an earlier more neutral review and he immediately got in touch and came a few hours later. Great pride in doing a good job. read more

John serviced my apartment last month, on August 25th, 2025. Did a great job. Highly respectable gentleman, I would recommend him anytime. Just today, September 16th, 2025, John was unable to come himself. I couple other young kids showed to perform a follow-up. The one white young man... And I use that term very loosely. He had a very flip mouth on him. He had no respect. None that he showed. I wonder if he acts this way or speaks the way he did today when working with John, very doubtful. Would have given 5 Stars if not for the disrespect for that young man. read more

After helpful conversations with the company via Yelp to provide an estimate for a dryer vent cleaning, I called for an appointment and was able to book an appointment the same day! The immediate confirmation email was helpful and the assigned tech, Bruno, immediately texted to let us know when he'd be arriving. He arrived right on time and he got right down to business. He kept me in the loop throughout the whole process and he was also careful about removing his shoes in the house (not necessary by me, but appreciated!). Afterwards, he bagged up all of the lint that came out (a LOT) and we completed the payment process, which was fast, efficient, and secure. I was also able to use a voucher purchased through Yelp for additional savings. I highly recommend this company! read more

Lowe's Air Duct Cleaning - Most of our removed lint! - Air Duct Cleaning Near Me - Boston, Massachusetts

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Reasonable prices Prompt communication by Martin and Konstantin, I guess the owners Bruno the technician was super professional and he did a great job and was explaining all the way what is going on Will hire them again indeed! read more

Lowe's did a wonderful job cleaning al of my air vents. They were very professional and efficient. Didn't take too long to get my whole house done. And price was very competitive. They're not sent photos after the job on before and after pictures. Highly recommend! read more

Lowe's Air Duct Cleaning - Clean vents - Air Duct Cleaning Near Me - Boston, Massachusetts

We had our heating and a/ c system replaced and then had Lowe's come in to clean all the ducts. After the heating and a/c guys came back they told me the work by Lowe's was a very poor job. I am having them redone today. Do not use these guys! read more

Moved into our first home 1 week ago, only to quickly discover that the dryer was completely useless. Long story short, the vent was so stopped up that there were puddles of water in the vent lines. The Lowe's tech called a bit before he arrived, showed up on time, and was very communicative the whole time he was here. Over the course of the 2 hr visit, he scoped the vents, vacuumed them, scrubbed them, and then cleaned them up from both ends. Dryer works perfectly now. Thank. Freaking. Lord. read more

Milan arrived at the scheduled time to perform multiple air duct and dryer vent cleaning, explaining procedures and completing all the work efficiently. He was courteous and provided advice regarding air filter replacement, while cleaning existing filter and clean up as needed when job finished. Would certainly recommend Lowe's Cleaning Service to home owners in this area around Boston. Comparative value with other businesses providing this service (similar estimates obtained). Thanks Milan! Dave in Randolph read more

I have used Lowe's Air Duct Cleaning twice and both times I was very happy with their service. Two years ago they came out to clean my dryer vent and they did a great job; they were very professional, arrived on time, and cleaned up when they left. This year I had them come out to do a whole house air duct cleaning and dryer vent cleaning. I got a discount because I am a return customer. The technician, Milan, was wonderful. He was friendly, courteous, and went over and above to clean very dirty air ducts that had never been cleaned (the house is 65 years old!). I would not hesitate to hire Lowe's, and if you do, ask for Milan! read more

Great service. Period. I called them to perform the duct cleaning of my new place and the work was professionally done. Highly recommend. read more

I just had a great all around experience with the dryer vent cleaning that was done through Lowe's Air Duct. It couldn't have gone any better; from my first call to schedule the appointment to the work actually performed. Bruno (the tech who did the work) was great - knowledgeable and very willing to take the time to answer questions (as well as being a nice person). The communication from the company side was great as well. Everything is known upfront, they follow-up with reminders and they were here when scheduled. Because of this experience, I am planning on using them going forward and would highly recommend them. read more

Bruno was awesome! He is super knowledgeable and kind. He is professional and does the job right, he makes sure that he is not over charging the customer for services that are not needed. He cleaned my HVAC system that was not cleaned by a previous owner and my dryer vents as well. He did he phenomenal job and he is passionate about his work. He traveled over 6 hours to my location to work. Thank you Bruno! read more

It's rare these days to experience exceptional service from companies, but that's exactly what I just experienced. Ernesto and a partner (woman, didn't get her name) came at the promised timeframe today, and worked on my air ducts and dryer vent for 6 hours. Yep, 6 hours. They were exceptional. Keeping me informed all along the way, taking before and after pictures. Taking my additional request to clean the bathroom exhaust vents while they were here, and even installed a critter screen on my rooftop dryer exhaust (after all, we had two birds nests in there....scary!) For all these reasons, I recommend without hesitation and with much enthusiasm, this company. In fact, I asked Ernesto for his card- he had a company card, but I had him write his name down so I could reach out and request him next time. Assuming your experience will be as positive as mine, you will NOT be disappointed. Thank you Lowe's Air Duct Cleaning and thank you Ernesto and company! To Ernesto's employer: You've hired the very best! read more

Professional and amazing work. Fast but extreme meticulous. Both professionals who worked on our vent system were incredibly kind and made sure to keep me up to date on each and every step! As soon as they turned our AC back on...the results were obvious...best airflow we have had in 10 years!! Thanks!!! read more

After Lowe's came to clean the dyer vents at my condo building, my dryer was no longer venting. I contacted them and initially they said they would send someone to check the vent. They then called back and said my vent was never clean because it was disconnected and they could not help me. This was strange because the dryer was working fine before they came. Also, in my trash there was foil tape that you would wrap around the vent. This made me think that they did try to clean the vent despite saying they did nothing. I contacted my management company who said there were never any previous issues with my vent. I called Lowe's back and told them this and they still insisted that they never touched it but would check with the technician. I looked into it my self and found that in the section of the vent between the dryer and the ceiling there was a mass of lint the size of a small animal (see the picture). It was so large that moisture from the dryer had also built up and flooded the bottom of the vent hose. The building manager was then able to clear another mass of lint from the section of the vent in the ceiling and the dryer then started venting to the outside. It was never disconnected like Lowe's said. It seems they started cleaning it and just jammed the dust all the way back to the dryer. Why they didn't finish removing it is a mystery. If they ever service my building again, I will refuse. read more

Lowe's Air Duct Cleaning - Air Duct Cleaning Near Me - Boston, Massachusetts

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Had them come to take care of dryer ducts. They did wonderful job, carefully with Covid protocol and did the job cleanup. I would recommend them! I'll use them for next services. read more

Excellent customer service. Mark was able to schedule me the following week. Outstanding communication throughout the whole process. Erik was very professional, thorough, and offered great service. I got the package for unlimited number of supply and return ducts and registers and all main ducts based on one air handler (1 HVAC). It includes m agitating and vacuuming of entire duct system as well as complimentary sanitization. I would definitely recommend their service. read more

I just had Bruno from Lowe's here to clean my dryer vents. I am still in awe at how wonderful he was and how efficient he was! Here are some things that you will find helpful: * Bruno was on time. *Bruno was very kind and very professional. * He explained everything that he was doing and why he was doing it. * He checked other areas to make sure there weren't any hidden problems that he would miss. In doing so, he discovered that my problem was a vent connection issue and not a clog/build up issue. * He fixed the connection problem. * He cleaned the dryer vent anyway. * He stuck around to make sure the dryer was working appropriately. * He gave me tips to avoid any future problems. * He was thorough in everything that he did today. I am fully satisfied with his job today. The cost was on par with everyone else and I doubt I would have had anyone near as pleasant as Bruno. I will be using Lowe's for any future vent/duct work. This one deserves 10 stars! read more

I tried to have them come and clean my dryer venting, but they responded saying they aren't taking any new clients.....what? Don't even bother with them. read more

Great timely service. Dryer is working more efficiently. I was so impressed with Pavlo's customer service. Will use again!

We moved to a new house and scheduled duct cleaning before summer. Bruno came and did a thorough check. Turns out the duct is not dirty so he only did the dryer cleaning. He made sure we are not doing excessive work. He offered detailed instructions on how often we should schedule cleaning and some other maintenance information. Very patient and responsive. We'll definitely use them again next time when due for cleaning. read more

They were Professional kind and patient. They arrived on time did a great job. I was very comfortable with him in my home and will have them do it again. I highly recommend them read more

Came early and spent longer than expected getting 30 years and a renovation's worth of dust and debris out of my ducts. Tech was friendly and informative. Can't recommend these guys enough. Best $250 I've spent on this whole renovation. The pictures speak for themselves. read more

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Great service, very professional. I'm moving into our new home so a lot of work going on simultaneously. Associate took everything in stride and adjusted his routine to meet our immediate needs. Will definitely use again. read more

A guy from the company arrived at my place on time and it seems that he worked hard. Yet, I wonder how much others pay for this seemingly simple job. I paid $799 for 1 system with 4 zones (according to his explanation). And that guy didn't screw out the vents but just brushed the outsides and taped them to close. And then, he sucked ducts using his machine. He removed all the tapes and... that's it. I expected that he would remove vent covers and put some hose inside to clean up with more care. All the job was done in 2 hours himself and I had to pay $799. I am pretty sure that I won't hire any duct cleaning if others also take the same process for cleaning my ducts, as this company does. Sorry for this negative comment, Lowe's but I feel your service is very expensive, considering what you've done for my duct. read more

From the person who answered the phone, to the reminders for the appt, and the service and calls to keep me up to date on his arrival, this company was nothing but professional and customer centric. The service was great, it took about 3 hrs to complete a 2200 sqft home. And the results were noticeable. They did not try to up charge me or do a bait and switch which has been my past experience. I will definately use Lowes again read more

Bruno was friendly, professional and thorough. He explained every step and even discovered things about my furnace/duct system I never knew. He gave me tips to increase the efficiency of my air flow that worked immediately, just as a matter of his excellent customer service. No hidden fees, no bait and switch. True old school professional service. Couldn't be more pleased. read more

Easy to book, and Bruno (technician) called to let me know he was on his way. He was very professional and patient with me, explained every step, showed me how the return vents looked before so I knew why my asthma and allergies were so bad. A great experience overall! read more

From initial call to making the appointment to the day of, every step was smooth. Bruno, the technician who did the work, was courteous and knowledgeable, explaining and detailing all the steps (before and after) for us in easy to understand language. Will use again in the future. read more

Bruno was quick, professional, and knowledgeable. Cleaned out my A/C/heating ducts and dryer vent system too.

Bruno was great! Punctual and very friendly. He walked me through the process and answered all of my questions.

I purchase air duck clean for $500 from Lowe's Air Duct cleaning, for starter they don't have a powerful outdoor vacuum, they use a indoor one that run on 115v. The Service person came and seems to be in a big hurry, speed a couple minutes per vent so he can be done in a little more than one hour, the industry standard is 2- 3 hours and with two person team. The service person also don't seal other registers while clean one of them which is another industry standard practice. The worse is he did not clean the return air duck and supply duck separately and vacuum some of the dirt and dusk through the furnace. read more

Quick responses, came next day, very polite, even took shoes off when they came in the house haha. Quick service, would recommend

Great Service! Super professional and walked me through every step of the way. He came in early and worked very hard for almost three hours to make sure all our ducts and returns are clean as new. It was an amazing experience and we would totally call them up again and recommend them to our friends. read more

I'm quite frustrated after my service. I called to set up air duct cleaning and dryer vent cleaning, had an appointment between 2-4pm and our technician didn't show up until 6pm for what was supposed to be a 2-3 hour job. I got no communication from the company on this until I called myself wondering where they were. He did our duct cleaning but left without doing our dryer vent without much explanation--he just said the vent was "too high." We were not offered any before/after pictures either. I had to call to get more information. Apparently this company does not have ladders tall enough to accommodate vents coming out of the top floor of 2-story homes, so if that's your situation, look elsewhere. I'm annoyed that he didn't tell us that BEFORE the entire service was started when he did his walk-through to look at all the vents, because now I have to find another company to do just that rather than taking advantage of a package price that I thought I was getting. I've now wasted a bunch of time on this and still don't have a dryer vent cleaned. The person on the phone told me "they didn't know the dryer vent was my priority." Please...the whole job was a priority. Get a taller ladder? read more

Very positive experience with Lowe's for a dryer vent cleaning. Highlights: - reasonable up-front price that included everything - great communication - arrived exactly when they said - super friendly and helpful - totally unfazed by the obstacle course of kid gear and other booby traps that have to be dodged at every step - made recommendations about steps we could take on our own to save money going forward - a solid cleaning of a somewhat tricky dryer vent (both fragile and precariously located) Cons: none! Will definitely use again for routine vent cleanings. Highly recommended. read more

We purchased Lowes air duct cleaning service on their website. Upon the scheduled time, Bohdan came and did a thorough cleaning for the air duct. He explained every step to me and he worked very hard to make sure our duct will be clean. It takes him three hours to finish cleaning since our system never cleaned before. Comparing the pictures before and after the cleaning, he did a great job. Also he check the dryer tube and found it very dirty. He helped to the dryer vent as well. I would recommend their business to anyone seeking air duct service. read more

The technician was prompt, neat and clean the dryer duct to spotless!!! He took before and after pictures so I can see the quality of his work. He then put the ducts back together and taped every joint. Definitely would use them again!!! read more

This company may do a great job, but I don't know because they came out, drilled a hole in my duct, plugged in their machine and blew my circuit breaker. They need 220 to clean. Didn't ask when appointment was made, or when they came. The tech had no idea what 110 and 220 meant when I asked what he needed! read more

Great experience and a huge plus that they service the DC area. Called 30 minutes prior to arrival, showed up on the early end of the 2-hour window, and the service was quick yet thorough. I also loved that I was able to pay in advance and did not have to worry about payment after the service appointment. Received a text and email confirmation for the appointment and received reminder emails about the appointment the week leading up to the appointment. Will definitely use again. read more