5 stars for Pat's Garage. Very clean and friendly shop with some of the best prices I found in the city. I really liked that they text you photos of anything they find so you can actually see what needs to be done. Forrest was my service advisor and was excellent. Great communication, very helpful, and kept me updated throughout the process. Definitely recommend Pat's Garage. read more

I've been a customer here for 3 years. I switched to The Smog Shop in SF for a couple reasons. 1. They overcharge. These guys will make you pay $25 and $70 in labor just for changing the windshield wipers or air filters. Mind you these tasks take less than 3 minutes. 2. They don't track warranties. They tried to make me pay for a faulty battery they gave me a year and a half ago, which was covered by warranty. If I didn't remind them, they would've proceeded to charge me for a new one. Furthermore, upon reminding them that the battery was covered by warranty, they said I still needed to pay for the labor cost of replacing one which is $50. I ended up taking the battery myself and replacing it in their parking lot. 3. They over-prescribe to bring in more capital. They will try to suggest to you repairs/upgrades you don't need. For examples: hood struts (which they said needed to be replaced but was completely fine as is when I was replacing my battery) or requesting that you rebuild your transmission from a very minor oil seepage from wear and tear. Please understand that the above examples of the grievances that I have with Pat's Garage is not exhaustive and there are quite a few more that I am sparing you from. This service provider is a place that fully exploits and capitalizes on the average car person oblivious to basic car maintenance knowledge. While I understand that this should be an obvious known fact that most consumers should understand, Pat's Garage is a place that takes that exploitation to a new level. I suggest heeding to the lower ratings given for this place. Many give insights that I am fully on board with. read more

Pat's is a reputable auto shop! They've provided my car with excellent services at a fair price. They've provided insights that I was unable to check myself and fixed issues that I came to them with. The format they use for invoices is thorough, including pictures and things to keep an eye on in the coming months. Their customer service is friendly and professional. 5/5 auto shop! read more

Professional and friendly, a great experience all around. Alek is super cool. Prices are fair and fully itemized. Extremely communicative and thorough. They did a detailed complimentary inspection of my car, including 20+ photos and videos to accompany every point they made with quotes for everything in a priority ranking system. Replaced a wheel bearing at half the cost of what another "reputable" shop quoted. Great first timer oil change deal as well. Pat's made the normally stressful process of car repair actually enjoyable and assuring. All in all this is the type of business I want to support and interact with. I will be taking both of my vehicles here going forward, and will recommend them to friends and family. read more

Pat's Garage is an awesome place to have work done on your automobile! I've been taking my car to Pat's Garage for many years now and every time I go there they do an amazing job on my Fisker Karma. 5 Stars! Awesome service! Awesome Technicians! Pat's Garage is the best! read more

Pat's Garage - 2012 Fisker Karma - Auto Repair Near Me - San Francisco, California

Great spot to take your hybrid - booking an appointment was easy and Pat's was able to accommodate us quickly. Our tune-up appointment was straightforward and our car was ready earlier than promised. Pricing seemed to be fair for the city - we will definitely be back. read more

Great place for Japanese cars. Forrest has taken care of my Infiniti for over 10 years. Every experience is a good experience with their staff and whatever my car needed. read more

Pat's Garage is the BEST! Great service, great staff, great price. I found Pat's after my car warranty ran out. Going to the dealership to service my Toyota was just too much money and unpleasant service-wise. Pat's Garage is a breath of fresh air. You gotta check out Pat's for your next service. They have a first-timer's deal so you can just see the difference for yourself! Not Pat's though! I will go here from now on. read more

We always get consistent quality service from the team at Pat's Garage. They do a great job helping us with maintenance of both of our cars. Although they were very busy, they fit us in. One of the many reasons that we are loyal customers. read more

I used Honda dealer services for several years but the costs kept piling up, even though I knew they must have done a great job but I never understood all the repairs done to my car over the years . Then I found Pat's Garage through my neighbors' recommendation years ago to maintain and repair my aging Honda. They have never disappointed me. They provide excellent service , all work done with photos attached and explained, no hidden costs , honest and transparent ! Highly highly recommended. read more

Great shop you can trust, no upsell and honest conversation about what's needed and what's not. Have been coming here for maybe four/five different routine visits or specific fixes, and I've never left disappointed. Would recommend. read more

Wonderful place run by father and son. I always feel welcome and listened to and know that my vehicle is in excellent hands. HIGHLY RECOMMEND!!!!! read more

I am a native to SF - have moved a 3-4 times - and have had great experiences back in the day with George at Sunset Garage and Jerry at Emerald. For the past 4 years, I've been living in 94110 and can't thank Pat's Garage enough for the honest, direct, quality and service they provide. This has been a big year for me and the health of my great manual 2007 HB which I had to let go of after a fender bender left it disabled. I switched to a used 2013 Prius and was told that they were among the first to embrace hybrid servicing. I appreciate their ability to set realistic expectations, the cost structure (value), and modernized method of invoicing w/detailed breakdown of service - Pat's Garage has never let me down. read more

Fantastic service and good people! Family business. After years at another shop that retired, grateful to find Pats Garage.

Great service work on my Fisker Karma, great communication all along the way, provided a lot of options to consider. In the end, all is good. read more

Pat's Garage - Fisker back home! - Auto Repair Near Me - San Francisco, California

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This review is based on an interaction I had with Pat's Garage a couple days ago. I left a desperate message on their voice mail because our Subaru had major issues after arriving in San Francisco from Reno. A local Subaru dealership conducted a diagnostic and came up with issues resulting in nearly $7,000 of proposed repair work! Yikes! Pat's Garage called me back and, after hearing my sad tale, told me which items should be repaired to get us back home and which ones we could hold off on. The price differential was incredible - less than half! He also told me about the policy of dealerships for recommended services versus what garages like theirs would recommend (dealerships typically recommend services at first signs of wear when they could wait a bit longer). While Pat's Garage gets booked up far in advance and could not repair our car, we were impressed that they took the time to give us honest feedback. We made it back home safely, getting only the repairs that were recommended by Pat's Garage. Thank you! read more

Nice people- excellent communication about what they're doing , why and cost. Reasonably priced and high quality work. Thanks Pat's G! read more

I have been a customer of Pat's Garage for 38 years. Pat and his staff members are extremely good at what they do, plus they are fair, honest, and friendly. read more

I started taking my old old hybrid here after another hybrid specialist shop missed a major problem when they'd serviced the car. I'm so glad I found Pat's. They are honest, excellent at what they do, transparent, and very nice to deal with. Thanks Pat's! My car is old but it runs like a young thing thanks to you guys. read more

I have been taking my 2014 Nissan Frontier to Pat's garage for many years. Once again the service I received this week for routine maintenance of my vehicle was excellent. The technicians at Pat's Garage are very VERY thorough in all regards to work performed. I couldn't be happier, and have also referred friends to Pat's. read more

I called to ask whether this shop could service a 2017 Kia Niro Hybrid. Specifically, I asked if they were familiar with replacing the Hybrid Starter Generator (HSG) belt. The person I spoke with said he was not familiar with it but would look into it and call me back. I provided my vehicle's VIN so he could research it. After waiting two weeks without receiving a callback, I decided to take my car to a Kia dealership instead. I'm disappointed with this experience, especially many positive reviews I've read about this shop. read more

Have been relying on Pats Garage in recent years. Always a positive experience. Today brought car in for a check engine light that temporarily turned on, then off. Determined nothing was out of order. They reminded me that I had a $200 credit and were only charging me $50. for checking the car out. Who does that these days? Great customer service. read more

I have been taking my cars to Pats Garage for over a decade now. They have provided consistent service and knowledge and maintaining my vehicles. I highly recommend the staff who have consistently kept my cars in great running condition at a great price read more

excellent- will be back! The combination of the technical expertise and honesty, kindness and care is the full package!

Yesterday was my second general inspection for my Mazda CX50. Great experience, detailed information and recommendations including things that should be fixed by the dealership under the guarantee. Very happy so far with everyone at Pat's Garage. read more

Pat's Garage is a truly professional business to service your vehicle. I've had many years of great service experience. They are friendly, efficient, accommodating, careful, and recommend only essential service. read more

My 2001 Honda CR-V is a return customer of Pat's. My Honda likes Pat's and that means I like Pat's. My Honda was stolen in October and returned to me broken and a total loss. Pat's Garage got the OEM parts at fair prices, explained to me in straightforward language the problems, costs, and solutions. Work proceeded in a timely manner, and communication was constant. My Honda experienced work beyond the items in the estimates at no cost to me. I had my Honda towed by AAA to Pat's two weeks ago and today drove it away in better condition than the day it was stolen. I have experienced few garages in all the places that I have lived that are the quality of Pat's Garage. read more

Excellent service, fast turnaround, and well-priced. Super friendly and helpful staff.

Grateful for my first service at Pat's Garage , where I felt truly valued as a new customer. Forrest did an excellent job communicating the way my service would work, and keeping me posted during the day. I received a clear diagnosis once the job was completed of the state of my car along with detailed images of a small oil leak the mechanic found. Certainly felt like more detailed care than that received from the larger corporate garage I have been going to. Thank you, I will be back . read more

We have experienced 20 years of stellar service from this family owned, friendly, efficient, and utterly professional shop. Pat's has always provided clear communications, accurate estimates, reasonable pricing and the highest quality workmanship. We feel so fortunate to have them in the neighborhood! read more

I wish to express my gratitude to you for all your work on my old Toyota Tacoma Truck.Your promptness in answering my requests are most appreciative and your work is outstanding.I am just glad I found you.I hope you all continue and survive in a very competitive business.For me I'd rather take my truck to you for repairs and maintenance than any other place including the dealership.You're a five star operation and if there was a 6,I'd state that too read more

Very knowledgeable technicians. They are keeping my 2000 Celica in great condition and could be running for a very long time. Pat's also keeps my wife's 2008 Prius in great shape too! read more

Excellent service. They always explain what you need for your car. And there is no pressure tactics. Staff is friendly and will answer all of your questions. read more

I've been a customer for a few years now servicing my 2006 Toyota Highlander. Great customer service when it comes to routine checks during oil changes, planning appointments and notifications are prompt (via text, phone, and/or email), and handling the bill online helps speed up the process. All of the notes of the work done that day are all in one email included with the bill which makes the process so fluid and efficient. Definitely worth it if your looking for a team to build a long term relationship with you and your car care. read more

So far so good. I tried this place for the first time for the annual maintenance check to my aging but beloved Prius, and the service was prompt, the explanations of what was recommended and what was most urgent were clear and informative. The location is also better for me than my previous garage, and there is parking available in front of the garage, so it's easy for dropping off and picking up the vehicle. The costs seem comparable to what I have experienced elsewhere. read more

What a fantastic discovery after trying different service garages around the city for years. I have an older 2011 Subaru Outback that had a few issues to check out, and wasn't happy with the last Subaru specialist garage I went to last year, so decided to give Pat's a whirl as they were one of the few with good Subaru experience. It's a little out of the way for me as I live over in the Richmond district, and it is a little more expensive than some other places I've been, but it is definitely well worth the distance and the price. Very easy to make an appointment (this is such an issue with so many garages around SF), very professional and very detailed estimate/quote system. The service itself was turned around quickly, they found a bunch of things I didn't know about and documented with photos, descriptions of the service all sent by text and email. Highly recommend them, especially if you are sick of the usual standard of sketchy service in SF at most garages! read more

Personalized service with knowledgeable and friendly technicians. A family owned business, trustworthy and helpful.

I brought my Fisker Ocean One into have a recall issue taken care of. I had my 12v battery and an annual maintenance inspection also done. My contact person was Forrest. He kept me updated on the progress of my car through out the day. He explained everything that was to be done. All work was completed on time. I'm from Sacramento, but it was well worth the drive to have all of the work completed. read more

Had an issue with my car's engine and made an appointment through Pat's Garage website on January 13th with a few date options. I received an email confirmation on January 16th confirming an appointment for January 26th and a note that they may need to keep the car over the weekend which I had no issue with. Given that the car was having engines, I hired a tow truck to pick the car up to take it from my apartment to the shop across the city. I called the shop while the tow truck was on the way to let them know the car would be on its way to their shop shortly. The person on the phone could not find any record of my appointment, could not find any record of my name, mentioned that she had not sent them email and said she did not know who reached out to me. I re-iterated that I made the appointment on January 13th and received a confirmation on January 16th for January 26th. She could not find any record of it and that I could not bring my car there and their earliest appointment was February 8th. I had to cancel the tow truck that I had already paid for and the response from Pat's was "Oh, that's too bad, I'm sorry". read more

Overall I'm disappointed. I have a 15 year old, rarely used car with fewer than 45k miles. My tires are 8 years old and are showing signs of cracking on the walls. The treads are completely fine since I drive so infrequently. After conducting some internet research on my own and learning that the lifespan of tires is 6-10 years, I decided to get them checked out and was prepared to replace them for safety reasons. I spoke to Pat on the phone last week and set up an appointment here today due to the great Yelp reviews, their specialization with Japanese cars, and the first timers $100 deal. I told Pat specifically about my concern with the tires. Beyond the tire issue, it had been awhile since I last got my car checked out so it all made sense, despite the inconvenient location (I live in Russian Hill so it's an hour by bus). They called me at lunch to go over what they found. They said my tires were fine. I challenged them on this and asked them specifically to look at the tire walls, not the treads (it was clear they had just measured the tread depth, which paints a misleading picture). They did that and said that I still should be OK and could get another 1-2 years out of my tires. When I came in to retrieve my car, I brought this up one final time as I wasn't fully satisfied with the analysis (cracking seems pretty serious so I really wanted to be sure). This time, I got conflicting advice from Forrest, who hadn't tended to my vehicle. I asked him to come out to inspect my car and he sided with my original analysis, which is that I should replace the tires. So... I guess I'm back to square one. read more