Robert is the best. Straight shooter and transparent. I have been using him for the last 20 years. Action auto care is the best option in Potrero Hill for your car needs. read more

When I needed new front brakes in a hurry--and replacement batteries for my tire-pressure sensors--Action Auto Care came to the rescue. I was very wary of this place at first, I'm not sure why. The owner is a very nice, to-the-point gentleman who says what he means and means what he says. Rather than over-promise, he was honest with me about when they would have enough time to work on my car. The work they did was very professional, and he charged me exactly what he had quoted me upfront, so there wasn't that usual confusion when you look at your bill and try to figure out whether it's worth arguing about any of the little charges. They have very little physical space, so you should be prepared to pick up your car as soon as it's done. Because of work, I couldn't come right when my car was ready, so I was a little bit surprised when I arrived to pay and the owner told me that my car was parked around the corner on Vermont Street. I get it; they don't have much space, but I had just had my catalytic converter stolen for the fourth time, and there are just some places, like that desolate stretch of Vermont Street, that I wouldn't park my car even temporarily under normal circumstances, let alone have it sitting there unattended for a few hours. read more

Safe yet quick, customer oriented and transparent. I've been a customer for many years and I have now recommended them to my partner (a good mechanic recommendation is truly romantic, correct?) read more

Robert and Action Auto Care are fantastic! I needed my rear brakes fixed, plus a few other things that Nissan quoted were essential to be replaced. Nissan quoted me nearly $4K, so I decided to take my car to Action Auto Care instead. Robert was so transparent and communicative--he even did his own assessment of my vehicle and communicated what actual fixes were necessary, and it was not what Nissan listed. My car is now in great condition and received the care it needed for half the price! I'm relieved to have found a trusted mechanic who provides quality and transparent care to customers. I highly recommend Robert and his team at Action Auto Care! read more

It isn't easy finding a capable and trustworthy mechanic, and if you do you better hang on to them. Thankfully I have found just that with action auto, they are reasonably priced and above all else honest. They won't try to convince you do a bunch of unnecessary repairs, and are quick and friendly. They do good work, have never had a problem with anything they have done on our BMWs. read more

Great service, very transparent pricing. Send updates and keep you posted plus give you options of what you want to do now versus later.Can't recommend enough ! read more

Amazing mechanics, they will tell you the truth regarding your car and if it's worth it to repair. Always recommend them to friends and family read more

Got our front brakes and rotors replaced in January. Called on a Friday and was told they could get me in the next week, but then they called me back and said someone canceled and they could do it THAT afternoon. Sure enough, job was done in a couple/few hours, went back down there, the guy was *Very* nice and told me everything ... I even turned around and went back to ask another question after I had left and I saw him being just as nice and informative to a female customer, and he was polite to me upon my return (I was just being thorough about something). The price was very on-point with other shops I had called in San Francisco and Daly City. I just really appreciated the personal service and politeness and attention, y'know? Like, I'm not saying mechanics have to be therapists, but everywhere else I called, they were very blunt and to the point - SUCH a turnoff. This place was very kind and even called me back to try and take care of me quicker (and they did)! I'll definitely be going back next time we need auto work done. read more

15 year customer. Always on time. Excellent communication. Price as promised. Never ever had to return for incorrect work.

Here is yet another reason why Action Auto Care gets a 5 star review and it good to be a regular customer. I find out late Thursday night I have electrical issue with my headlights and I have to drive to LA on Monday for work... I know his place has a full schedule on Friday and doesn't have time for me. Still I call at 7:30am first thing Friday when I wake up. I explain situation and he says he is full but come in and he will take a look at it. He keeps my car finds the wiring issue, fixes it same day and doesn't charge me an arm and a leg. I'm can drive to LA safely! Robert and his Action Auto team are the BEST!!!! read more

This place has been great. Have been going here for years to either get my oil change or get a recommendation on what needs to be with my car. Alex and his team are very helpful and accommodating. Prices are great. read more

They tested me battery and helped diagnose an issue, and when I wasn't able to wait on a new battery were super gracious and declined to charge me. read more

This was my first time here and it has now become my repair shop of choice. A check engine/error light came on one night driving home, and the engine started running very rough. I had always used the dealership for this car, but my partner had used these guys often for his vehicle and suggested I give them a try. We called the next morning and even though they were booked up, Robert said bring it in and he would look at it as soon as he had a chance. It was all taken care of by midday the next day! When I went to pick it up, Robert explained a bit more about the work and the background and even though I am pretty auto-illiterate, he made it make sense to me, which I appreciated. The price seemed quite reasonable. All in all, a completely positive experience and I'll be back next time I need service. read more

When my car was dead I used my insurance roadside assistance to get a jump and I drove directly to Robert at Action Auto. I usually make an appointment for service but this was an emergency and I just drove in and asked if he could look at my battery. He is the best! Robert noticed my 2022 car had a 2019 battery inside which was the wrong size, and the battery holding clamp was just sitting next to it. Bizarrely- someone had stolen my car's original battery and put a crappy old one in its place that was totally the wrong size! We got such great service and I just love this shop. If you ever need someone to be honest, trustworthy, and kind, go see Robert at Action Auto. He is really the most wonderful, honest reliable dude out there. Thanks, Robert! You rock! Bonus- he's also super nice to dogs. My dogs love him. read more

Robert is honest, straightforward. The repairs are quick and very competent. Highly recommended.

Robert went above and beyond in helping me with my 18 year old Prius. I had taken my car to Action Auto only twice before for scheduled maintenance and as I was leaving the last appointment my car's urgent/dangerous warning light came on. Turns out my Prius' inverter for the hybrid system died and it would have cost over $1200 to fix. This had nothing to do with the work they had just done (which was great). Robert offered to house my car until I decided what to do with it. This meant parking it out on the street and moving it when street cleaning was scheduled. I decided to donate it and Robert was able to give me guidance on that, too. I highly recommend him for not only the quality of the work but for his willingness to go out of the way to help his customers. read more

Got my brakes done here - very reasonable price, kind, and timely, I am taking all my vehicles here in the future!

I've been taking my car to Robert and company for around 5 years now. Pricing is fair, they are friendly, and most of all they are honest to their detriment. Ex: 1. "costco tires are cheaper than us, but we're convenient". 2. "Your wheels don't need an alignment after swapping tires". Lastly, they are careful and their network really shines as your car ages and needs more work. Ex: "there's a transmission hum, take it to Lenin at at Transmission Auto Center nearby". It ended up being nothing, but glad they left nothing to chance. Another ex: interior brown liquid leak. "Take it to Tod at Alouis Auto Radiator in case it's a radiator problem". It ended up just being a backed up air conditioner. But glad they are willing to point to specialists who are just as good, fair and honest. Robert's network is like the avengers of honest, fair, and highly qualified auto mechanics read more

Very kind and honest, and of course competent auto mechanic! I had a really great experience here - Robert and team assessed my car and gave me a lot of helpful feedback, working proactively with me in several situations where I was in either *emergency status* or had other towing issues. read more

I found Action Auto on Yelp and completely agree with all of the 5-star reviews. Bought my 2005 Toyota Highlander with 229,000 miles for intermediate maintenance. Had not had any maintenance for a few years because I only drive it once a month or so when I come to SF to visit family. Fortunately, it did not need anything extra. But Robert and his tech were great at telling me what services might be needed in the future, about when to think about having them done, and what symptoms to watch out for if anything is needed sooner. I appreciated their explanations and clear communications. I will be bringing my car back here for all future maintenance needs. read more

I have been going to Action Auto for my car needs for over 20 years. Although I mostly go to him for oil changes, he also performs my routine maintenance and any issues that come up. Robert is a great guy, who I trust with my car. He gives me his honest opinion of my car's needs, even if it means bringing it to someone else. I really value this straight forward quality he has and recommend him to everyone I know. read more

I have taken different cars here more than once and have always been impressed by their honesty, clarity, and fair prices. They're the first place I go with any car problems. Great business! read more

Robert is absolutely wonderful, my engine light in my 07 Honda Civic come on and took it to him on Thursday and within few hours he told me what needed to be done. He told me that it would be done the latest on Wed but the next day mid day, he called to tell me that he had two cancelations and that my car would be done that day before 5pm and it sure was. I also asked him to look into something else that I noticed and he figured it out what was the problem without charging me for it for his time. He is a no frill man, will tell you straight up what is needed and when he can do it and he will deliver. I am very happy with his service. CC accepted. read more

I'm so so thankful to have found Robert's shop. Ever since my go-to mechanics retired (Automotive Specialists on Bryant St), I've been trying to find a new mechanic shop to trust with my vehicles. Robert runs an awesome mechanic shop! I can see that he takes pride in the work that he/his staff perform and doesn't cut corners. I had a complicated repair that takes a lot of labor and Robert and his crew completed the job flawlessly. I swear my car runs smoother than it ever has after leaving his shop. A big difference is also his communication - Robert goes above and beyond in explaining the problem, presenting a solution, and providing an accurate estimate. Do yourself a favor and go to Robert's shop to get honest work done on your vehicle with a price estimate that doesn't go above the quote. He also knows the limits of his shop and understands when he should refer you to another place that specializes in a particular area (i.e body work). I enjoy working on my own car for fun and had some questions on how I could change some door seals. Despite being finished with my repair and off the clock, Robert took time to answer my questions about the door seals. He even physically showed me how I could do it, which went beyond what I had expected. I look forward to coming back for regular service and future repairs. Thanks again! read more

They are the best. Honest, efficient, reliable. I wouldn't go anywhere else for my bi-yearly check ups. My car is an old Toyota Camry with almost 200,000 miles. Even though my car is old, they treat me with respect and never tried to upsell me. Action Auto Care is my go to mechanic in San Francisco. read more

I came here because I was told I needed some sensors replaced for the tires on a car I just bought. I was anxious because it was my first time taking a car to get it checked out and was afraid I was going to have to spend a lot of money. Robert did a thorough inspection of the car and told me I actually didn't need the parts replaced, saving me over $500! Robert even went above and beyond and gave me some maintenance tips for checking fluids, which he definitely did not have to do at 5 pm on a Friday. I've heard a lot of good things about Action Auto from people and I'm very happy to say that they are all true. I will be coming back here for all my vehicle needs and highly recommend Action Auto. read more

This will be my 3rd 5-star review over 17 years taking my 4x4's to Action Auto. Robert is the most honest, reliable, and properly priced mechanic in San Francisco. In my 34 years in SF, I've had a few good mechanics. However... Robert and his team are above and beyond. Thank you, Robert!!! read more

Robert and his team are incredible. They are very transparent, kind, and clear about what needs to be done. One of the dealers we used to go to would keep telling us to replace certain our brake pads and what not, whereas Robert and the team clearly guided us that we could go many thousands of miles before replacing. They serviced my car nicely, and gave many pro tips for the future. Highly recommend them!!! read more

Almost a literal decade after moving out of the bay, I was visiting and needed to bring in my van for diagnostic service with Robert. Since my first experience with his shop way back in 2010 or so, Robert is still out here making magic happen for his customers. He was able to squeeze me into what I imagine is an insanely busy schedule, and diagnose the problem affordably. I'm so thrilled to see his shop is still thriving, and I hope all you locals know how lucky you are to have Action Auto there for you! Robert thank you for always paying such attention to my budget and emergent car disaster needs. I appreciate you! And my dog loved the treats :) read more

As a female driver, finding a reliable and affordable mechanic can be daunting. A few years ago, I came across Action Auto Care on Yelp and since then I've been coming here whenever there're an issue on my truck. Luckily I drive a truck which hasn't had many issues in the last 15 years. I've come here for routine oil change and maintenance services. Recently, I knew I would be going on a long road trip and noticed a slight issue I wanted to take care of before getting on the road. Robert promised to make sure my truck would be safe to ride on the road trip. He even asked me if he can keep it a few days longer to make sure the truck was running smoothly and there were no additional issues. I felt like a valued customer. Robert called me daily to keep me updated on the process. He test drove my truck and assured me that my truck was safe once all the work was done. He even showed me exactly what was done under the hood so I knew exactly where my money was going. In the end, the truck was safe and the cost did not put me out. He even did me a solid and filled up my gas!!! That was the cherry on top! I want to say a huge THANK YOU to Robert and all the crew who went above and beyond to keep me safe on the road. read more

Why has it taken me so long to write this review? This place is the best. They schedule work, get it done on time, and do it well, all for a reasonable price. What more could you ask for? I trust them with my car and Robert (the owner) always answers my calls and gives good advice. read more

I've been taking my 2012 Hyundai to Robert for about 8 years? You can tell he has a lot of integrity and is the sort of person who really does his best. I drive my kids around a lot and I feel like our family is in good hands here. Thanks Action Auto Care! read more

The team at Action Auto is very skilled and competent They dont over charge and are trustworthy read more

Been working wth Robert for maybe even 20 yrs. Broight my cars, snd recommded all my friends to him. He has always been honest to me, which is needed when making financial decisions like this. Thank you read more

I've been coming to Action Auto for a few years now, and this update is just to say that they continue to be excellent. Most recently, they replaced the spare tire bracket (that had rusted and I broke trying to get the tire off). They're fast and very good. Strongly recommended. read more

I've had nothing but honest and solid work from this business. Brought my car nearly 4 visits now and experienced supervisor service!

If I could rate Robert and Action Auto Care TEN STARS, I would. Most folks know how hard it is to find a reputable, trustworthy auto mechanic, and it took me years to find Action but I am so grateful I did. They've been my go to for maybe 20 years, and I'm actually now moving away, and honestly, not having Action nearby was a consideration haha... But I think I might still come back to SF when I need a mechanic. They're that good. Robert is that trustworthy. Numerous occasions he has recommended AGAINST extra repairs, or told me I didn't in fact need a tune up, or would just fix little extra things cuz they needed fixing and not charge. Good communication, friendly service, total genius auto brain. I recommend Action to EVERYONE. I'm gonna miss them when I'm gone, but I will be back! Thanks Robert! read more

I came here for my first non-dealership service for my Subaru Crosstrek after my 3-year maintenance plan with Subaru ended. I needed a routine 5k minor service and Robert was able to squeeze me in for a same-day appointment because of some cancellations. The quote was much less than the dealership would have charged, and Robert said he would call me if anything came up during the service that would increase the price. "No surprises here," he said. Fortunately that didn't need to happen, but I appreciate that he was honest and it built my trust. I look forward to being a repeat customer at Action Auto Care. read more

Robert and his crew always provide excellent service for my old Toyota Sequoia. I'll always take it there for service.

After calling 15 different mechanic shops and getting price quotes from all of them as well as discussing the procedure on how they go about doing the service...I decided to put my trust and give my business to Action Auto Care. First time customer and wanted to make sure that the transmission fluid change was done correctly because after all if a shop under fills or over fills or doesn't top it off properly when the vehicle is warmed up then that can lead to serious problems with your transmission which means replacement and a lot of money. The way Robert explained how he does the transmission fluid change ultimately made me decide to give him and his shop my business. The price was reasonable and cheaper than most other quotes. Dropped off my vehicle in the morning and just like he said around 4pm he called to let me know my vehicle was ready. I also asked him about my control arm bushings because other mechanic shops I took it to previously was saying either I had to replace it or it need to be replaced in the near future. Robert was such a nice mechanic and honest mechanic that he took the time to show me exactly how to tell if it is time to replace the bushings...I'm really happy and thankful I finally found a mechanic that is trying to honestly give good information to the customer and pass on knowledge so that I now can confidently know when it is time to change it. Ultimately it's about building a trustful relationship with a mechanic where you can feel confident that the information and service that you are receiving is honest and the price is not outrageous. I can say after my first time trying out this shop that I will be back for future car maintenance/repair based on their price for services compared to other shops but more because of the honesty and customer service that he provides with passing on knowledge so that you can feel confident in knowing more about your own vehicle. read more