A fantastic business great staff Ethical reliable professional Beencoming here for a few years. No longer take my Honda to dealership where salespeople are constantly pushing products and services Staff here have all been kind considerate and pleasant demeanor. Feels good to support a business that treats workers well and it shows in the quality of service NV Auto provides! Thank you read more

We go to them to get our oil changes and I never get over how friendly and on top of it they are! They clean the car well and it's my favorite thing is to get a clean car back. It's a bit pricey and we think it's worth it for the services they provide. read more

I lived in the neighborhood for many years and still take my car there for service. Fred and Sabrina are honest, courteous and awesome to work with. Also, they always wash the car after servicing it which is nice touch on an already great experience. read more

We've taken our vehicles there for maintenance and repair for years I would highly recommend them. read more

Above and beyond service for a standard oil change. They also did a full inspection AND washed my car. She's currently SPARKLING from head to toe. I cannot recommend this place enough. I'll definitely be going back. read more

We have been coming here for decades and Fred and Sabrina are The BEST, hands down! They are so thorough, honest and knowledgeable in everything that they do to help serve the Noe Valley community! It's conveniently located in the heart of Noe Valley on 24th Street. They are trustworthy, reputable and reliable- you can't go wrong by checking them out for your day-to-day car maintenance, and they are competitively priced, and always provide better service than the dealer in our experiences. ! read more

super friendly, expert auto service at a very reasonable price! I have brought 2 aging cars here for service and diagnostics over the last 20 years (including today) and had an excellent experience always. They are thorough and detail oriented so I feel very secure and safe with their work. The amount charged has been so reasonable--and they washed the car inside and out! Love this sweet, small family run service spot, love keeping my business in the neighborhood. This is what old-school SF is all about! Hope they stay in business forever. read more

If you have a Tesla, you know what a pain in the ass these cars are with their tires, flats and repairs. This is the first time where I felt like I was not taken advantage of having a Tesla and actually the tire could be repaired versus needing to buy an entire new one. These people are fantastic, honest and I hope I will never need to be back, but I'm sure I will ...they're highly highly recommended. Everyone was wonderful and I felt I was taken care of and not being taken advantage of. I have been to more tire shops in the past three years, owning a Tesla, than total 20 plus years. No joke. You got my trust and business. Ty so much. Your work ethic, mannerism and professionalism did not go unnoticed read more

Still loving Noe Valley Auto Works and still highly recommend them after 25+ years. I recently worked with NVAW to find the perfect set of winter-biased tires for my Subaru Outback and, as always, they were extremely knowledgable, eager to help, and accommodating. They helped me research options with careful consideration for my car and the kind of driving I plan to do, and found me a phenomenal tire that suits my needs at a fantastic price. They were incredibly pleasant to work with and did the work meticulously, plus gave me a free wash. I don't write many Yelp reviews, and who writes a review about an auto repair shop anyway?!?! Yes, they are that good. read more

Visiting SF & some ##!!# stole my Prius' catalytic converter. Didn't know what was wrong, called Noe Valley because it was nearby. Very kind mechanic (Rick?) took the time to explain & referred me to a good muffler shop. If I lived here I would definitely have these folks take care of my car. Thank you! read more

I had a slow leaking tire and brought my car to Noe Valley for repair. The service was fast and reasonably priced. The reason I'm giving them five stars is they also washed and vacuumed my car. That was a really nice extra touch! read more

Thank you Sabrina for your positivity, professionalism, and peace of mind : re: tires! Happy holidays. read more

The only thing to ding these guys on was that they were swamped- but that speaks to my great experience. I came in on a recommendation to get a tire replaced. They discovered when I brought it in that another tire had a nail in it. They called and let me know and I said "go ahead" (because why wouldn't you get a nail fixed? They finished the job and even cleaned the car! One thing that was also amazing was when I got stuck with work stuff down on the peninsula, they were okay with the car hanging out overnight because I couldn't get back by close. Super nice and a great job. Three thumbs up. read more

I remembered hearing good things about this place when a kind bystander told me I had a flat tire when I was driving on Church street near 24th. So I turned on 24th and found my way there. Fred welcomed me warmly, said he would deal with the tire, and sent me on my way. He called me about an hour later with a decision for me to make, then about two hours after that to say my car was ready. Not only did he replace the dead tire, he also had the car washed and vacuumed, and checked and topped off the other tires and all the fluids. Fabulous service, and reasonably priced. read more

Excellent customer service! Has gone above and beyond to make sure my car is working well while spending the minimum on repairs. Generally has a wait and see approach to expensive repairs which I appreciate. I've been going here for years and plan on continuing. read more

Just awful. Avoid like the plague. Everything from lame rude staff to wildly overpriced to scamy-scam-scammers giving out bad advice. Given them a few chances over the years since I live very close to the shop and they have disappointed at every turn. read more

Friendly local professionals who you can really trust! And great prices on tires! I've been bringing my cars (VW, Volvo, Audi) here for at least 15 years and I've only had great experiences. Fred and Sabrina who run the place are delightful and easy to work with and really know what they are doing. They've done everything from tires to some major work, and it's all gone smoothly. I would choose them over a dealer any day. I've never once felt that anyone was misleading me into spending extra, which is often a worry for people when it comes to car maintenance. In fact the opposite is true: they will let you know when you can put something off and they will justify when you have to act immediately. Finally, they *always* clean your care inside and out, even after replacing a single tire, which I must say is a nice touch. read more

Good communication. Friendly staff. They were honest in telling me I didn't yet need to fix something another mechanic had told me needed fixing immediately. Really appreciate the service and transparency. read more

Came in just yesterday to have our yearly check-up before a family road trip. The folks here communicate well and service was excellent as expected. read more

Let me start by saying I've had minimal contact with Frank and the auto shop from 2019 until now. (Who wants that because that would mean frequent car problems!) But what I've observed from my two oil changes and one time getting my car diagnosed for problems, I am satisfied by how quickly they try to turn over your service! I have much better luck getting a hold of Fred & his personable staff than the dealer! I recommend. read more

This was my first time using them and I've lived in the neighborhood for over two decades. They are small yet mighty. I was in need of a tire repair and the staff was just outstanding - helpful and cheerful - even though it was busy. Fred was cheerful and it's nice to work with people that seemingly enjoy their job. Despite being busy they turned around my tire patch quickly. I will definitely be going back to them when I need to do other auto services. read more

OMG - I LOVE this place. Sabrina and Fred are so helpful and honest. I help an elderly friend by bringing her car in - first for tires and now to fix the a/c. They squeezed us in, gave us options for service (and cost) and recommended that we just do the smaller repair and same money since she only drives to the grocery store once a week. They also checked the fluids, tires, etc. to make sure it was running safely for her. read more

This is the best auto shop I've done business with. Fred and the team are so friendly and helpful. They take the time to explain everything about how your car works and they give you straight answers about what's needed - no pushy attitudes, no upsells. The car always runs great after leaving the shop and comes back cleaner than it went in. I honestly sometimes worry that they are too affordable. (Seriously, do you guys need to raise prices to keep this up? I want to keep you in business!!) This shop is so popular that they often book up weeks in advance, so you definitely need to schedule an appointment before heading in. read more

I really wanted to like this place. It was recommended by a neighbor, and it's only a few blocks away, so it negates the usual issue of having to Uber or get a ride halfway across the City. First time in was just a oil change/checkup and alignment, and it was almost $500. Seemed really high, but I haven't been in an auto shop for a couple of years and it was convenient, so I gave them the benefit of the doubt. A couple of months later, my driver side window wouldn't go down. I went in fearing it was the motor, but it was only a switch, but they quoted me a price of $750, most of which they claimed was the cost of the part. Since I know used parts can be had for a fraction of new, my car is almost 8 years old and I've never had this problem in 40 years of driving, I wasn't worried that my car would outlive a used part. After some back and forth with Fred, who said he couldn't guaranty a used part and me telling him that didn't worry me, then him telling me he wouldn't do it anyway, he said he could give me the name of someone who'd put in a used part for me. I was really grateful, figuring I could save at least half the quoted price, which I could really use. But Sabrina was scowling at him, and I guess he reconsidered, as he never sent the info. I went back in a couple of weeks later, and he said he needed my details again, which I gave him, and once again, never heard back, even to say that they wouldn't be doing what he'd promised. Pretty ridiculous he wouldn't do this with a used part when I told him I didn't need a guaranty, even worse on reneging on what he told me. I won't return, and I'd have a hard time counseling others to do otherwise. read more

This place treats its customers so well that sometimes I think about running over a nail on purpose just to pay them a visit. Been coming here for many years now, and they've always been really honest with great pricing and service. Just had a single tire repaired, and got the car back with a fixed tire, car washed on the inside and outside, and some other maintenance, for probably less than a car wash would have cost. The people that work here are really nice, too. read more

Sabrina and her team are the best! I've lived in Noe Valley since 1998 and been taking all my new cars to have serviced with them verses the dealership. Richard, Sabrina, Fred have always been trustworthy and extremely reliable. Sabrina now runs the business and is truly a ROCKSTAR! She knows her stuff, and runs an awesome shop. I would highly recommend Noe Valley Auto Works to everyone, like I have with my friends. Christina Fisher read more

We had Noe Valley Auto Works work on our Audi SQ5. The folks here are very knowledgeable on cars (new and old) and understand customer services. Will come back and recommend. 3/19/21: Another 5-Stars for Noe Valley Auto Works. Yes we're a happy return customer. read more

Called ahead of time and asked them if they can fix sun roofs electrical issue (most likely fuse replacement) and replace rear passenger window motor (I had the OEM part). They said "sure we can do that and we'll take a look at the sun roof electrical issue. Bring in your car." Brought in my car and they called me to say, "we don't do sunroofs and yes your rear passenger window needs a new motor. $160 please." What the F did I bring in my car for? They said $160 was just for inspection... to look at it and tell me what I already knew. So I paid $160 for half assed vacuum job inside my car and someone squirted the exterior with a hose. F'ing useless. Noe Valley Auto Works can eat a d!ck. read more

Great people, great service, fair prices. Hard to get an appointment as they are booked weeks in advance

I can't say enough good things about Noe Valley Auto Works! The staff is all very friendly, and Fred treats you like an old friend. He's very generous with talking over the phone when I have questions -- I never feel rushed or like a pain in the neck. They communicate well and in a timely fashion, and their prices are competitive, especially with the wonderful surprise of having your car washed after your service! Two thumbs up. read more

Hands down exceptional and professional auto shop. Sabrina and Fred area a great to work with. They saved my bacon twice already here in 2022 on my 2020 Cadillac. They're on top of their game on what I needed and informed me on tire repairs. I can't say enough about how they handled my tire issues. I am so glad that they're in the Noe Valley for me to take my car. The staff as well as are professional as well. Everyone there are courteous and friendly and easy to work with. Kudos! To Noe Valley Auto Works. Thank you! read more

I set an appointment and they didn't take it down properly. So wouldn't take my car on the appointed day. I rented a car and was counting on them. read more

They do good work here and are good at setting expectations. I appreciate their honesty and eagerness to please a customer.

I brought my CX5 in to swap out the shocks and struts. Fred and team were most helpful, took care of business, and finished the job when he said he would. I'm fairly comfortable doing my own repairs but no longer have the time or tools these days. Fred quoted an accurate time estimate unlike a few other shops. I would definitely recommend Noe Valley Auto. read more

I have lived on the same block as these jerks for close to 20 years. I have used their service, which, while typically overpriced for SF, is adequate and certainly convenient. So you can trust this review because I am clearly saying that they are a decent business to get your car fixed if you live locally and don't have time to go someplace more affordable. read more

I hate that I have to write this review, but here goes, a public service for people out there: I live right down the street, so I wanted to try this place and had my car checked out. Lo and behold, they said I needed to replace my worn out Engine/Transmission mounts for $1500. They also told me I needed to replace my leaking Radiator and hoses for $1300. This was a lot of $, and since I didn't know them that well, I thought I should take it to my old place (very reputable), to get a 2nd opinion. I just got back from there, they said the radiator and the engine/transmission mounts were fine. They showed me photos, and re-explained it all to me because I couldn't believe it. They reassured me, all was good. Do yourself a favor, and read the bad reviews before you go here. Apparently, I'm not the only one out there who has had this experience. read more

I love these people! They are always friendly and professional. I brought my car in for an oil change and everything went beautifully. The car came out looking flawless and clean. The price was right on as well. Customer for life! read more

Extremely impressed! Came in today without an appointment because I had a nail in my tire. They took the car and were able to patch the tire and correct pressure. Cost was so reasonable and the service was top notch. The person I interacted with was friendly, clear and had excellent follow up, calling within a few hours to tell me the car was ready. At Pick up I was surprised with a nice wash and vacuum, I would highly Recommend! Thank you! read more

Exceptional customer service and exceptional repair work. Super friendly and responsive, while not the cheapest service you definitely get great repair work. read more

A few years back I had my driver door mirror that needed replaced due to someone breaking it off (Ford Mustang). I now have a different car and was looking to get some scratches fixed and saw Noe as an option and thought of my bad experience and wanted to post about it . . . I went Noe Valley Auto and they drove my car up to the 2nd floor. It took a very short time and I was glad to have it fixed! I drove away just glad it was fixed and had to get back to work. FYI . . . the upstairs of the shop had poor lighting and I only drove the car to work that day to get the mirror fixed. That weekend it rained and I didn't drive the car much for about a month. While driving the car on the first sunny weekend in a while, I had a better chance to see the work that was done outside and it was more obvious that they did a cheap/poor job! Things were not lined up well and when looking closer in the inside (where they took off my inner door panel), a couple screws were now gone/missing. Sure I now had a mirror for safety but, the workmanship was about a 2 out of 10 and parts of my car missing! AVOID this shop if you want good-fair quality work done, pay a little extra and find a better place!!! read more