Excellent Fast, efficient, very friendly Great service Will definitely come back read more

Always get upsold going here with one of the owners telling me something else is wrong. I'm positive they will try to upsell you as well on something to fix. It makes sense as a business model, but they will make you feel BAD about your car after you leave, even if you don't notice anything wrong with it. This place is the CLASSIC spend $250 on an oil change and come out with a $2,500 job to fix things in your car you didn't realize or doesn't need fixing. The owner tried to recreate the problem with hard braking multiple times over a short distance (like a semi-auto machine gun), but really couldn't. Luckily I don't brake that way, and nobody else does either. Technician was nice, front desk woman is usually grouchy with a "matter of fact, can't be bothered attitude." But it is what it is. It's too bad because I come here to support local businesses, but I've always felt off after spending money here. More context for why I feel there's always an upsell given Stan, the owner responded to my comment. * I came years ago for tires and was told I needed to change some random part. And then I took my car to my regular service place that doesn't do tires and they said the part was OK. I'm going to do the same and go to my regular mechanic and ask about my crow bars when they do the Service and report back. UPDATE: I got my service done at my mechanic and they said the suspension was fine! * When I asked whether Sunset Service do an oil change and service, they said "yes." So I asked them to tell me how much, which they couldn't until after they started working on swapping on my tires. No problem. They called 40 minutes later and first quoted $220, then said it was a misquote b/c they only had 6 quarts included instead of the 8 quarters my car needed. Fine, so then they said $260 with Castrol synthetic. They then pushed this product called Liqui Moly which is supposed to be a premium product out of Germany. That sounds good, but I have a 10 1/2 year-old car and no need for the fancy stuff for an extra $20 - $30 more. The normal Castro synthetic motor oil was fine. Then I asked whether they could pour an unopened bottle of Bar's Leak to help minimize a slight engine oil leak when they do the oil change. They said they could not due to Warranty Reasons. Really? Fine, even though it is an established product and just an oil change. But they did say that if I go with their Liqui Moly oil, which is at least $20 - $30 more expensive, they could add the Liqui Moly version engine oil leak product for another $27. Of course they could, especially when the product I bought cost only $7. This is obviously a smart upsell, which I ended up declining altogether because they wouldn't add my bottle. I'll just do it myself. It's too bad because I would have gladly paid the $260 or so to do the oil change and service to save time, even thought the quote was $20+ more expensive than my regular shop. So when I finally picked up my car with two new tires, I was surprised that Stan came out strong and said I have a knocking sound and need to change my control bars, even though he could not replicate the sound consistently or at all, even with his unnatural staccato hard breaking. Further, I have never heard of this knocking sound he mentioned. The cost to diagnose he mentioned was $200 (!), and then another $80-$120 for something else that would go towards fixing the car, and then potentially $2000 or more for new control bars. Wow. There was no patient explanation on something I clearly was surprised about. Then there was what aggressive questioning of where I get my car maintained, implying they were negligent, and I told him where. I also told him I'm getting a service done next month as I'm meticulous about maintaining the car and this is the first time I've heard of the problem he identified. Then he said I should get the big 100,000 mile service even though I only have 67,500 miles. Fair enough, but not at Sunset Service. So this is where I'm coming from in terms of feeling like I'm always getting upsold. How would you feel? I'm glad Stan took the time to respond. Customers like me are at the "top of the funnel," leads that could generate more business. However, I feel there is a better, more patient, and empathetic way to upsell to generate more business. I will stick to my regular mechanic for service whenever the light goes on. Sunset Service gets the job done for my multiple tire replacements. They have competitive pricing and they got it done within 1.5 hours vs 1 hour estimate. Everything else, I'm not so sure. read more

Sunset Service Super Lube - A couple of weeks after getting new tires, computer shows 24 PSI when it is supposed to be about 42-44. There is no leak. - Auto Repair Near Me - San Francisco, California

Service with a smile has not entirely disappeared. Stan and his team are efficient, friendly, and competitively priced. Highly recommended. read more

Had a great experience at Sunset Service Super Lube when I came in for a flat tire repair. Daniel at the front desk and the mechanic team who replaced my tire were welcoming and efficient. Price was reasonable. Overall, great to have this place available in the neighborhood-highly recommend! read more

I've been a happy client here for two decades. I had reason to be dissatisfied with the recent installation of new brake pads. While these things are never easy or pleasant to address, I was impressed with the professionalism, fairness, and courtesy of manager Stan Shpak. The issue was fixed and I remain a loyal customer. read more

Great people ! Great service ! Very accommodating with you and your car needs . Fair and knowledgeable service . The mother and daughter team ( Diana & Stan ) run a tight and efficient shop . And backed up by a great staff altogether . I've been coming here for years with all of my previous cars . Highly Recommend ! read more

Sunset Service Super Lube reached out to me regarding my axle-back exhaust installation request. I was able to schedule the installation 2 days after the inquiry and the job was completed within an hour and a half. The quote and time to install that they provided me with was accurate and priced well compared to other shops in San Francisco. I was offered gloves and seat covers to protect my car from transporting the stock exhaust that was removed. The staff were friendly and accommodating. The waiting room is a little small but there is a cafe 3 blocks away. read more

Love this place! Super courteous staff and great customer service! Oil change is quick while you wait- Been bringing family fleet here for 15+ yrs read more

I usually like this place and they usually give good service, however I went to get a oil change and it looked like it wasn't busy. They might have had a couple people getting a tune up or something but they had me waiting for 15 mins the part that ticked me off is two techs walk right by me a couple times and didn't acknowledge me or ask me what I needed done or how long it's going to be. I was literally sitting there trying to figure out what's going on I ended up just leaving not happy read more

Came here around 10:45am for wheels alignment and balancing, got written estimate for approval, realized they added a brake inspection I DIDN't ask for, told mechanic it isn't what I requested, so they came back with the right estimate bumped by $40. Ok please proceed, a few mins later they came back saying ONE car's wheel-lug-nut thread was worn and needed replacement, approved another $60 bucks for 20 nuts that didn't need replacement but 'You Never Know, Right?'. Wait starts, an 1hr goes by and no news, it seems they didnt have the parts(lug nuts), left car at the shop and waited for their call. Had to pick up car at 4:45pm, all errands got postponed cause a shop's desire to constantly upsell and apparently not knowing how to get upsold parts on time. Most expensive wheel balancing and alignment service ever. AVOID! read more

After an oil change mishap here about seven years ago (see my original review), I was hesitant to return. However, I decided to give this place another chance, and I'm glad I did. On two separate visits for an oil change, the service tech noticed and informed me about leaks under my car. Since my vehicle is still under warranty, I took it to the dealership for repairs. What stood out to me was the tech's keen attention to detail--catching issues that I feel the dealership had overlooked during routine service. I truly appreciate their thoroughness and honesty, and I'll continue bringing my car here for maintenance. It's reassuring to know they're looking out for potential problems before they become major headaches. read more

Serviced my Mustang 2021, these guys saved my transmission and always take care of my cars ! Price is reasonable and convenient read more

great experience! i called for an appointment for a break fluid change. they were able to get me in quickly. i dropped off my car and it was ready within the hour. the entire process was seamless and the staff was super friendly. this is my new spot! read more

Make sure to watch out for the estimate and honest pricing upfront with this company. They sometimes seem like they're trying to manipulate you into getting additional services or not telling you everything that they will be doing upfront before they do the work. Make sure you get everything in writing very clearly and understand exactly what you are agreeing to with their service. Not the most honest experience. read more

They handle more than just the quick oil change. Comprehensive, straightforward, and reliable, they've never disappointed me.

I went there this morning to ask if they can put air in my tires as my light turned on and this was on my way to my destination and the employee told me it was $20 to inspect the tire and patch it if needed so then I just asked him to put air in it in which he then told me it was $10 for air! $10- just to put air in it. I refused and ended up going to another place that would do it for free! read more

Sunset Service is a great place for automotive-repair and maintenance work....as car problems have cropped up, they have been able to handle them all.....I've used them for my car's maintenance work for many years now....my 2nd car is a low-mileage Porsche and I've fully trusted them with it (it didn't need to be a fancy-exotic, specialty garage). read more

I absolutely love cars--and I have a few that are pretty high-end. I literally wouldn't let anyone else touch them but this shop. These guys are honest, meticulous, and truly know what they're doing. Whether it's maintenance or something more involved, they treat every car like it's their own. Can't recommend them enough. read more

I have been coming to Sunset for years They always have done a great job. I would recommend them for reliable service read more

Sunset Service Super Lube - Auto Repair Near Me - San Francisco, California

These guys are honest. Super helpful, quick and professional. Walked in a s single female with a tire issue 20 mins before closing. They gave me my options, I called my brother, repeated them to him, he spoke to them. And voila same options. They stayed a few mins late to be sure I was all set and had the tire repaired in a timely fashion. Highly recommend! read more

I called at around 3:45pm to see if I could get a last minute appointment to repair my tire since a nail got stuck in it. If you're looking for fast and affordable tire repair, this is the place! I called and they were transparent with their pricing at 25$. Got there around 4:05pm and I was in and out in less than 10 minutes. Thank you very much! read more

Sunset Service Super Lube - Before tire repair - Auto Repair Near Me - San Francisco, California

I have been coming here for ALL my automotive needs for over 8 years, every oil change, and all repairs have been done here! Stan and the team tackle any job professionally while charging a fair rate. Whether you just need an oil change or your tire replaced or even a full motor replacement I think this should be your only stop, if you're in San Francisco! Hard working guys who are all about honesty and explaining your options for repairs! read more

Sunset Service Super Lube - The entrance to the alignment rack and lift. - Auto Repair Near Me - San Francisco, California

Quick service, honest, great location. Just moved here so it's great to find a good place to take my car

I would give zero stars but it's not an option. Stay away from this place . Total rip off and horrible staff. All standing there doing nothing. Tried to charge me $10 for air in a tire . No wonder this place is empty. Total rip off . read more

I've had my car serviced here for many years, and always appreciated the friendly, fair, and excellent service they provide. Always happy to support small neighborhood businesses like Sunset Service Super Lube, not only for their personal service, but for their convenience. Please give them a try! read more

Sunset service inspected my car when the service lights went on. I paid for a diagnostic review and they fixed the problem within a few days. read more

Very friendly people who did a great job. Simple oil change that was about $100 for parts and labor (regular oil) and they gave a list of recommended services. Took about an hour as there was a wait but overall great service. read more

Sunset Service Super Lube - Outside view of the garage/lifts - Auto Repair Near Me - San Francisco, California

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Fast friendly service. And they use manufacturer recommended products. Favorite part, they don't try and up-sell ya. Instead of trying to sell me windshield wipers or a fan belt, the gentleman came to tell me if I check in on Yelp (not review, just check in) I'd get 10% off!! read more

Always do fantastic work. I've come here for oil changes, tire replacements, and all sorts of tune-ups and general repair. Guys are always friendly and super trustworthy. Fair prices and always completes my work on time. 100% recommend. read more

Diana and Richie greeted me with a delightful smile and asked me if I had Yelp. Not too many places that would recommend checking in for a discount. Also received a membership card where I would get additional savings. Def would come back again. Thanks for the oil change! read more

Wow... In and out in minutes for the oil change on my Buick Encore, and the entire experience was refreshingly professional and pleasant for a reasonable price. I couldn't have asked for more... read more

I came here after a long 12 hour night shift at the hospital and they took my car in for an oil change right away! The price is very reasonable, service was fast and the man that helped was super friendly. read more

We didn't get any work done here but we stopped to have our tires checked. They didn't have our size tires in stock so they showed us why our tires needed to be replaced and referred us to a local tire place for further assistance. They were so nice! read more

Very easy and timely service. Came in for an oil change and was done in 30min. Will come back!

Great place for fix! My truck got everything done u can imagine! It needed too much but they are really the best in the Sunset. Recommended read more

Sunset Service Super Lube - Auto Repair Near Me - San Francisco, California

Sunset service welcome to me to bring my car in the day I called, which was great! Such fast, efficient service from all the workers and Stan has done a lot a lot of "handholding "with me explaining what was going on with my car. read more

Decided to come here after avoiding my oil change and seeing this shop while driving down 19th. Was greeted right away and my car was taken in immediately! Everyone was very friendly and I was able to make an appointment for another check-up I've been needing. Would definitely recommend! read more

I had just gotten my oil changed at Valvoline. I was going on a trip the next day so I asked if they could check my tires. They said I had a nail in my tire and that I should get it looked at. This place showed up a couple blocks down on Maps. I gave them a quick call asking if I could drive up and to do a tire patch. They were really nice and inviting on the phone so good sign! I drove over and they checked in with me and told me to wait by the seating area in the corner. I waited around 30 minutes, which is not bad considering I was last minute and they already looked pretty busy. I paid 25$ and were very transparent on that! I hate dealing with car places but this place wasn't intimidating at all and I was able to get my tire fixed before my road trip! Yay! read more

Been going here for years. Easy, quick, nice, professional. Accessible. Highly recommend.

Dependable location for servicing our vehicle. Always friendly and fast service. Love that's it's convenient for our family.