I'm a single woman and I'm a little uneasy about auto mechanics but this spot is great! Everyone that works for this spot are very helpful and trustworthy. I have been here twice in the last year and feel like that have my best interest at heart. I will continue to recommend people to Patrick and his team. read more

My son and I came to get his car fix. I first called spoke with Andy, I felt he was so honest with his pricing. He kept me update on the work that was needed. When it was time to pick up the car we met Patrick and OMG. he is the coolest, professional, owner ever. He is a darn good business man. He told my son what is needed and wad honest about it. I will definitely bring my cars here and tell others to come here and if you need help, you can use SNAP. read more

Patrick's Auto Center - Auto Repair Near Me - Glendora, California

I asked for an estimate on installing lowering springs online and they quoted $400 to $700. Later I went by the shop for an estimate to install a turbo inlet hose. They said $85. Took my car in 2 days later and the turbo hose install went up to $177. While there I again asked about the springs and that price went up to $1100. I asked who gave the online quote and the answer was, any of us here respond to those online quotes. Get the picture. Initial quotes are not honored and you have no idea until they look in "the book" and it gives them prices. I also got a long lecture about their liability installing after market parts so those transactions have to be in cash. I don't like being jerked around like that. It breeds mistrust. Be clear with quotes and honor what you say. The actual work seems ok, but I'm not going back. Sorry. read more

I would give zero stars if I could. Took my car here because engine light was on. After doing a diagnostic, they called and said the problem is that I needed brakes, rotors and an oil change. When it was time to pick up the car the guy at the counter told me nonchalantly that the guys told him last minute that I needed tires next time I come in. The next day the engine light came back on and the car started jerking and almost stopped. I had it towed back to Patrick's Auto. The tow driver had noticed that my tires are extremely bad and can bust any minute. I had him tow it back to the shop for them to do another diagnostic test. I asked the guy to print out my diagnostic report they did from a few days ago. He said ok and handed me a paper. I looked at it and it was the receipt from last time, NOT the report. I told him this isn't it but he kept telling me it was. I was persistent and he FINALLY admitted that it wasn't the diagnostic report and says for some reason mine from a few days ago isn't in the system. Then he said the system hasn't been updated yet and he needed to go in the garage to plug the machine in. Why the lie??? He must have thought I was naive and would believe that the receipt was the report. Long story short, he FINALLY gave me a printout of the diagnostic that only had 2 lines of info. What was on there wasn't what they said I needed fixed the other day nor did they mention anything on that list. Only said I needed brakes, rotors and oil change. The brakes had nothing to do with the engine light turning on yet they told me I needed that done. Hmmm was it to have me get that work done, knowing I'd have to come back again for the actual engine light problem?!?!!!! People told me brakes don't show up on a diagnostic report and wondered why they told me that was the problem for the engine light coming on. I felt like I was being SCAMMED (it was obvious) so I called another tow driver to tow it to another place. This driver was afraid to hook my car up because the tires were extremely bad, about to bust. This is the second time that morning that someone notice how extremely bad the tires were. Yet Patrick's Auto never mentioned how serious they were when I first brought my car in a few days ago. Extremely dangerous to drive!!! Why would they do that to their customers???? I will NEVER take my car there!!!!! Terrible place and unfortunate that they do this to people. I do NOT recommend. read more

Performed the needed oil & filter change on a Sunday! Reasonably priced. Responsive & communicative.

Thank you for responding to my review and explaining that the cash-only policy is about warrantying parts that I bring in myself. However, I'm struggling to understand the connection between the two. Warranty issues typically seem related to the parts or services themselves, not the payment method. read more

They were so helpful and quick! They made the process so easy and updated me every way! Especially gave me a fair price. Will continue to go back to them read more

I had an electrical issue and I had spent over 500$ at other shops that did and could not fix the problem and when I called other shops they said just go back to the shops that were working on it. I ended up calling Patrick's and his employees were very helpful and took notice to all the information I had regarding the problem and they discovered the issue was a wiring harness and unfortunately they could not find one to replace the harness because they don't make it anymore but when putting the old one back in they seem to have fixed the issue for at least. In doing that I know they were on the right track and 100% know what they are doing. They gave me updates along the way and I'm thankful I found an honest mechanic! read more

I went in to have everything checked on my car before driving a long distance. They said everything looked great. I specifically asked to check belts and everything under the hood . They said it was all good however less than 30 days later the belt broke my axel needed to be replaced and my brakes. All the noises I had been hearing that they told me were normal ! Definitely do not trust their judgement when needing to drive long distances. read more

Incredible service, my daughter's car broke down while she was visiting LA not only did Patrick offer his help when asked but he was also able to get the car fixed in one day on a Sunday. Awesome service and great people!!! read more

Great service!! Very understanding and helpful!! I live in Anaheim however work in San dimas and unfortunately I always wait last minute to get an oil change! Ike last minute! The both times I've visited I've called asking if they could take me in during my lunch time and they've accommodated me both times! Thank you for being amazing and doing my Oil change for me!! Truly appreciate the great service! read more

Great service, they squeezed me in same day. Very professional and educated! Two thumbs up

This place is great. Honest and reasonable price. Very knowledgeable. I would recommend this place to anyone.

Brought my wife's SUV in. These guys were outstanding! Very knowledgeable, upfront and proved that they value their customers. Service was great.. I will definitely be a returning. read more

Not your typical auto center. The person at the front desk is so informative and nice. Patrick is there everyday making sure everything is run correctly. Ive done multiple jobs here from brakes, oil change, to a full throttle restart and their prices are very fair for the service they provide. Plus they are pretty quick for how busy they are on the weekends Tip: go in on a Tuesday - Thursday read more

Needed an oil change and Patrick's Auto was the only shop available in my area that was open on a Sunday. The work was straightforward. The tech didn't look for problems to fix unlike dealerships . In and out of the shop in less than an hour. read more

Just had my husband's Dodge truck repaired, and it took some time, but it was a major job. Patrick's did great work, and we have our truck back running fantastic. Thank you, Patrick's. I'm very happy with this garage. read more

Came in because my car was overheating, Patrick and his team were very helpful and nice, they were also willing to work after hours to ensure that I'd be able to take my car home the same day since I don't live in the area. Car is running great and my engine light turned off. I'll recommend this shop to my friends and family. Thanks again guys. read more

Went in because my oil pressure light was on. Customer service here was honest and thorough. They took me right in, gave me a quote on my sensor light and didn't pressure me into anything. Patrick is always honest and has never tired to rip me off. I always refer people to Patrick's and will continue to do so. Great customer service and rates are reasonable. read more

Always the best. Great service, great prices, super fast! I've been going to this shop for about 5 years now & Patrick has helped me when other mechanics didn't believe me about certain issues with my car. All of the employees are great as well. They never overcharge, & are seriously the best. Can't recommend enough. Thank you! read more

Was able to help me with my last minute oil change and fixed the problem with my air conditioner.... Very helpful and also took the time to explain what was wrong with my air conditioner... just seeing and hearing the interactions with others makes me believe I found my mechanic... even better he took the time to message me a couple of days later to check on my car see if there was any issues still if everything was fine.... Now that's customer service read more

I have brought both my 2020 Mazda MX-5 and 2023 Nissan 400Z Performance for separate reasons, but both times they have been serviced it has been a great experience. I just got an oil change for my 400Z and they made it quick and easy. the price is definently affordable compared to other areas and they are reliable and trustworthy. This is the only place I take my cars. read more

I am writing this review, so others are aware. I am extremely disappointed in the pride of workmanship completed at this shop. It did not surprise me to find that Patrick's Auto Center state license to operate is delinquent (3 months delinquent as of April 2023), as shown in the attached picture. You might be able to get an oil change with no problem, or tires rotated, but if you have anything complicated, or that requires troubleshooting, I recommend going elsewhere. I brought my F150, 5.4 in for an oil leak. It was accurately diagnosed as the timing cover. Since the labor was significant to take off the timing cover, I asked to have the entire timing set replaced at the same time (phasers, tensioners, VCT solenoids, chain, guides) and oil pump. I also asked to replace the rockers/lifters since they are notorious for going bad on this motor. I picked up the truck, it worked fine, but my truck was broken into, and a few items stolen, when parked outside for the 6 weeks it took to complete the work. I asked about the rockers, they were examined, and were considered fine. I was happy other than a plastic shield cover for the radiator that was not secured and just placed on top. I fixed this myself. Fast forward, 15,000 miles later, a ticking sound started at the first cylinder valve, I knew right away it was the rocker. I took the vehicle back, thinking, the labor should be discounted, since honestly, this should have been replaced while the engine was taken apart earlier. I asked to have the noise diagnosed, and disassembly began before estimating the cost. Patrick's confirmed it was the rocker/lifter, which had worn into the cam shaft. I understand the parts looked good at the time they were examined, but as a preventive measure, the rockers should have been replaced. The job was estimated at $2600, I was appalled at the price, and fortunately, had called around and received estimates to do this job. The rocker/lifters should cost $1,600 to replace. I mentioned this, and was told, Patrick's would do the job for $1,600. Although a relief, it made me uncomfortable at the informality of the estimated price. I got the truck back, after 4 weeks, and the engine was running extremely rough. I was told it is probably the motor mounts, but I mentioned that the car ran very smooth when I brought it in, and the only problem was the ticking sound, so how could it be the motor mounts? I received no real answers. I took the car home and found the inside of the engine compartment drenched in oil. I used two cans of degreaser to clean it up. Uncomfortable about the quality of workmanship, and length of time to complete repairs, I took it elsewhere to be diagnosed. At the second shop, the truck was connected to a diagnostic computer, and found the power balance was off, engine misfiring, and had a lack of power. The owner of the second shop offered to call Patrick's to speak with him about the findings and said Patrick's should honor the work they completed. The diagnosis from the second shop was that it was most likely the timing, which appeared to be set incorrectly. The owner of the second shop called Patrick's and the two talked, I then took it back to Patrick's for further examination. After another week and a half at Patrick's, I was told that it cannot be the timing since there were no codes, I asked for alternative issues that would cause the misfiring shown in the power balance test and was told that it would have to be taken apart again, and that I would be charged labor if it was not the fault of Patrick's. At this point I had no faith that I would get a straight answer, and ultimately would end up paying for labor, again. Patrick recommended I take it to the Ford Dealer, since they were out of ideas. As Patrick recommended, I went elsewhere, and the findings were disappointing. The timing, set completed by Patrick's was off by a link, this was the source of the rough idle and lack of power. When I mentioned the timing was off, and produced pictures, to show it was off, I no longer received any response from Patrick's. I had the other shop do the work over again, and now the truck runs like new. In retrospect, there are too many signs to ignore this shop is in trouble. The delinquent license, length of time to complete work, and lack of attention to detail, and lack of effort to make things right are a problem. Reconsider before using this shop. read more

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I was traveling from California to Texas when I had issues with my spark plugs and transmission. Patrick did exactly what I asked (the least that could be done to get my car running safely) without overcharging me. He did not try to upsell me or sell things that were not done knowing that I was going out of town and would not be able to come back. One of the few honest vendors with integrity that I have seen these days. I truly appreciate the service Patrick provided to me and although I do not live in the town where he is located, I would highly recommend him to those who do. read more

Being a classic car owner, there aren't many reputable mechanic shop options. Although I'm a first time customer, I can appreciate how many of PAC customers have experienced excellent service. What's odd to me is how anyone would submit any review less than 5-Stars! Anyway, from the time I called to schedule an appointment (talked with Andy) to meeting the mechanic that actually worked on the car, Aaron, I realized this is the shop for my car! The staff was professional, safety conscious and on time with the delivery of my Camaro RS 1967. In my opinion, Top-Tier service! Keep up the good work guys... read more

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These guys are great, and trustable! The yelp ratings are backed up by their work and they tell it as it is, no extra items you don't need and if it's not broken, they won't try to convince you it is. read more

This is the second time my husband and I have brought our vehicles here. The first time we brought in our Dodge avenger, and Patrick took wonderful care of us and our vehicle, and was very responsive and honest with us for the entire process. This past week I had to bring in my Ford expedition and as a woman, it's really hard to find a good mechanic shop that doesn't try to do you dirty and sell you things that you don't need and Andy was a phenomenal help with that the past couple days. He was extremely responsive to both my husband and myself, and was completely honest about the whole process, and even test rode my vehicle, once the mechanics were done to make sure that he was satisfied with the work. We will definitely be returning with any of our mechanic needs. read more

Horrible! Do not take your car here! My mother took her car in almost 2 months ago and her warranty paid them over 7k and they still have not fixed it. They tried scamming her saying to replace the engine but then when she stated she was picking up the car and taking it somewhere else, they said they can fix it. Now they are using the excuse that it still has a code. BS!! I am getting a lawyer involved and I have all documentation of when she called him, when my husband called them and who they talked to over the phone with every excuse. Excuses that Patrick is not in, or the mechanic that is working on it is not in and they have different stories everytime you call. Even the warranty said to take the car out of that place. Our warranty has my mother's car done within 2 weeks everytime she had to take it in during the past 4 yrs. Plus they want my mother to pay over $1,200 up front for additional labor after the car is done but yet it is not fixed. Saying it runs smooth but THEY haven't drove it. How is that possible? But there is still a code. They tried playing with the wrong one (my mother) when her daughter knows all the rights she has and I am getting my lawyer involved. They will not scam her. read more

I come to Patrick's Auto Center by accident, I was actually going to another mechanic because I had a quotes for my repair . I had the owner Patrick to help me . I told him that I need to replace a new starter on my car and then I told him I drove to wrong place. He was so nice. I ask if he would price compare car repair from the other place , so that I didn't need to go to another place and he say's yes ! I was sold on that because he made my life less stress that day . I ask if he can check my car entirely because I do drive 30 miles to work and his answer was yes too ! He did call me later to let me know that I had valve leak on my engine. Thank God he fixes 2 of my problems on my car that I really needed . I really think , I was sent there for reasons. Patrick.even power wash my engine for Free to make sure I won't see my oil leak after the repair. Wow , where do you get great honest service nowadays, I recently lost my mechanic due to his retirement. I am so happy that I found my new place to take my car for repair . Thanks to patrick. & his team members to get the well job done . Highly recommend this place if you need your car repaired. read more

I've lived in the Redlands area the last 3 years, and I still drive the 50+ miles to have my car taken care of at Patrick's (or towed when necessary lol). Out of a sense of reasonableness, I've attempted to work with mechanics in my area, but I haven't been able to find the kind of quality service and honesty I receive at Patrick's. I have actual tears in my eyes thinking of the many times they've been available to help when I'm in a jam. You don't find that kind of honesty and commitment in most relationships today, let alone one with a mechanic. I'm very grateful! Thank you Patrick and team read more

At first Patrick seemed like a 'good guy' but that "love of money' changes people. I brought my car in for an oil change and the check engine light was on. So, Patrick repaired it sum $230 late ... I thought "good" ... BUT after just 3-weeks the 'check-engine' light came back on, so instead of going to my destination, I took it back to Patrick. He stated that they were not going to 'fix' what I had already paid for, and then stated that: "replacing the engine would work" ... GREAT ... But "no thank you" ... Patrick's reply for not fixing something that I had already paid for, was: "replace the engine" ... WTFreak is that!!! Patrick is looking like a 'shyster' now, and only looking for money and not the customer. "Replace the engine" ... is the "ultimate" answer to fixing ANY engine problem? ... I think not!!! read more

Please be honest about your wait and job completion time. My fiancé was here all day when it was only suppose to be a few hours. Wasted an entire day. read more

Thank you again! I had an urgent matter to take care of. It took all day but appreciate that although there was a long queue, they worked hard to get my car out the lot same day. These guys are reliable! read more

Welcoming and kind upfront about cost ! Will definitely be my go to far all my auto needs. Thank you

Dishonest shop, be careful! I went this place for a four-wheel alignment and I almost got scammed by them. Patrick said they did 4-wheel alignment on my car but the picture of the computer report he sent me was not even my car's. It was someone else report. I called and asked him to send me the report of my car, he had a bunch of excuses and asked me to stop by the shop again instead. I went there and they did the alignment under my surveillance and apparently my car wasn't aligned at all in the first place. This is a very unpleasant experience and this place is very untrustworthy. Just be careful doing business with this shop. read more

This is one of best garages in the area I would I would highly recommend them. They are very honest, and their prices are fair and they do what they say. read more

2019 Porsche Panamera GTS with high coolant temp and possibly leaking coolant. Messaged them Friday night and got the car in the next day. Diagnosis and testing were done pretty quickly. Fixed the car the same day. Price is very fair (too fair that it's really cheap). Will be coming back in a few weeks for maintenance. Thanks! read more

Stopped by to get a quote to cut off a bent rear wheel fender, a staff member went and got a tool and was able to unscrew it off free of charge Couldnt of been nicer about it, ill deff be back here in the furture! read more

Went for the first time to have a quick service on the truck and Patrick was attentive and explained everything and did not try and sell any additional services. I highly recommend his shop to anyone tired of the BS that you often deal with at other auto shops. read more

Brought my m3 comp to Patrick's auto! They ordered me the best oil for my car to keep it in the best shape and had me taking care of in no time. can't beat the service and quality of work from this shop! !! read more

Patrick's Auto Center - Auto Repair Near Me - Glendora, California