Amazing service, easy to work with. Showed me everything he had done. Truthful and honest mechanic shop I would recommend anyone to come here. Will be coming back for my future car needs!! 10/10 recommend. I had a oil change done, as well as the cabin filter replaced, and A/c Filter done. read more

Giving this business 3 stars based only on a benefit of the doubt, since the work was just completed and honestly don't know if it was done properly and correctly or not. They did agree to see the vehicle promptly so that I give them. Patrick said he would call me to let me know if they would keep the vehicle more than a day, never called. I called, no answer, left a message at 530pm asking about the vehicle. Asked to call me if they could. Was told they close between 6and 7 pm, guess they couldn't find the time. Next day, called at noon, was told the job was almost done, workers were at lunch ( 1:30) that it should be ready in an hour. Called again at 4pm, only to be told it should be ready 20 minutes. Do you see a pattern? I don't mind waiting just be up front, is it that difficult? In any case got there in 30 minutes, waited 10 minutes while guy was on the phone, never even looked at me, let alone say, I'll be with you in a minute. Finally, told him what I was there for and simply stated it will be $928.00. Never even bothered to: 1. Explain the work they supposedly did 2. Explain if there was a warranty on their work 3. Ask if I wanted to at least see, if not take the replaced parts. I really don't care if they did a good job on the car, many honest businesses can do the same. Call me petty, but if I am trusting you enough to pay you almost $1000 for work at least be professional enough to act like you care about customer service. read more

The dude is on his game. Not overpriced like others. He seems cool. Would recommend to anybody.

Always quick service which I love. Willing to work with you. Just love how quickly I get in and out instead of waiting 1-3 hours at Toyota

My mom and I were coming from Pasadena to San dimas to go to boot barn when suddenly her tire pressure light came on, as a service advisor myself my first instinct was to stop and check the tires at a gas station, but I realized that their air machine wasn't able to give me an accurate reading. Not being from the area I googled tire shops and this one came up they were about 5 minutes from where we were so when I called and asked if we could come in for a quick tire pressure check the gentleman on the phone was very friendly and allowed us to come in about 10 minutes before they were going to close. We were greeted by Steve who reassured us he was going to check all 4 tires for any potential punctures. After checking all 4 they noticed the from left was lower than the others but reassured us that where was no puncture and to monitor it. Both Andy and Steve were very helpful and made sure to reset the TMPS light and we left relived knowing we were safe and going to make it back to Pasadena without any issues. 10/10 would recommend! :) read more

Took my Toyota 4Runner in to replace a stolen catalytic converter and he did it in no time, as well finding other problems that Firestone couldn't find. He was quick answering the phone, getting the job done, very professional and kept it real. read more

Patricks Auto is my go to Mechanic. Recently went for a Oil Change and Break Repair awesome pricing and always straight forward. Like always Patrick and his team do a great job Very satisfied. read more

And again this place always amazes me Patrick is such a big help seriously my mechanic for life !!! So sweet and understanding literally helped me when he was super busy tending to his other cars. I will forever be a loyal customer!! Thank you again so much you are the best!!! - Sincerely Scion Girl read more

Took my Car in this morning and got it back later in the day. Great customer service , Any questions you have they will answer and get into detail 100% honest and great affordable prices .. I think I found my new go to Patrick's Auto Center thank y'all for all the hard work read more

My 2013 Kia Optima Hybrid's main battery went out and everyone that drives a hybrid always has this fear of this happening since they are not cheap to replace. I called Mike and he found a replacement battery at a great price and I had the car towed in and he had it replaced and up and running in 3 hours. He also put a new set of tires on for me and it was absolutely amazing that the work was done that fast and how good they did it. I live in Simi Valley and have no issue taking my car to him and letting them work on it. The best part of all this was his honesty and we all know they when you find an auto repair shop you never leave. Mike and his crew are amazing and they will get all my business and my friends business moving forward. I highly recommend going there and you will be well taken care of. read more

I found my mechanic for life. Patrick is honest & straight forward & super friendly. Just a quick example, one of the times I went to Patrick I had an issue with my truck struggling to start up. The issue was my battery terminals & connectors were extremely dirty, he had them cleaned which fixed the issue & didn't charge me. You will not be disappointed coming here. read more

If I could add five more stars I would. From the minute I pulled in the driveway I had 100% confidence in these people to work on my vehicle. Patrick assured me that he was very familiar with my motor and the make of my car and that all would be just fine. His partner, JD took over from there and was able to diagnose the problem quickly, contacted me quickly to let me know what was going on, had a quote for me and had my car done in a very timely matter. JD was very professional and went above and beyond to help me out and get my Car back as soon as possible. I had a number of things wrong with it. It's a 2015 Infiniti QX60 and he gave me a very fair price for all the parts and labor. These guys are top notch. They do only what they know how to do and don't fake it til they make it. Lastly, I even got a follow up text from Patrick and I had one minor concern and he had me come right in and they addressed it with no extra charge. I appreciate that greatly. I will use this place for everything and I recommend this shop 110%. Best in SGV!!!! read more

I took my car and they had said they were working on it I had call them and then I passed by the shop and my car was just sitting outside parked. He was charging me to do other things when he said it was just one thing it just felt weird to me how he just kept charging me other things. Also he couldn't find the other thing what was wrong with my car and drained my battery and gave it to me like that his working are super unprofessional and the owner Patrick seems to not care on his guest I truly don't recommend this place save your money and go try a different place. read more

These guys are awesome! They are fairly priced and get things done promptly. They are honest and will take care of your car. I will definetely recommend them to family and friends. read more

I took my 2013 BWM for oil change. I made an appointment on Friday and I thought it would take longer than usual due to COVID. However, it took ONLY ONE HOUR or maybe less. I was impressed about Patrick's auto services. I appreciate their works! read more

I came to Big Q through a recommendation. Based off of everything I heard about their customer service and intention with care, it was a no brainer where to go! I can say, it's not a rumor! Daniel has tremendous customer service and attention to detail! I'd recommend this place with 10 Stars if I could! Thank you Daniel! Joanne read more

Most affordable and most honest mechanic in all of SGV. Patrick does quick and efficient work. He's very communicative and is totally honest and upfront. He won't try to scam you into getting things done that don't need to be done. I'd refer him to anyone looking for auto repairs. read more

My car stalled in the middle of a drive thru at 10pm on Friday. I was able to call AAA and they told me what they thought was wrong. Patrick responded to my inquiry on Yelp at 11:15 pm and was able to diagnose and fix my car on a Saturday in less than 12 hours. I was only in town for the weekend so they were life savers! read more

Manager kept in touch with me as far as the scheduled oil change and filter. He won't b.s. you. He knows his craft. Will return for future scheduled maintenance. read more

They know what they are doing, and does not try to over price you. I trust them with my vehicle.

Amazing service!! Called in the late evening on a Friday and they agreed to fit in an oil change for my car early the next morning. Super friendly staff, great prices (they didn't try to gauge me to get other things done), was on my way in about 30 minutes. I highly recommend these guys. I will be going back to have them work on my car. read more

Patrick gave me a quote to replace the starter on my 2008 Suburban via Yelp. We spoke on the phone and made an appointment to bring in the vehicle. He had to replaced the same day for exactly the price he quoted. Patrick never tried to upsell me, but respectfully let me know about a few other issues the vehicle had and when he felt they needed to be address. I am thoroughly happy with the repair work. It has been two weeks and the Suburban is starting every time. Thank you Patrick! read more

Brought out 2014 Toyota yaris here for several repairs. Not only did they manage to get it all done in a day, they sent pictures and kept us update the entire time. Their pricing was VERY fair. We didnt get the run around and they didnt try to repair/replace anything that didnt actually need it. My husband (who dislikes most mechanics) really liked these guys and from here on were going to be bringing our cars here. read more

Absolutely great, brought in my vehicle for a quick wheel alignment. Awesome work. Great communication good customer service.

I do not recommend Patrick's Auto Center! I have been a customer of Patrick's for over a year. I have spent thousands of dollars getting repairs done at his shop. Before today I would have told you I would recommend him. However after taking my vehicle in to get repairs earlier this month his mechanics had destroyed my computer by rebuilding the wiring harness incorrectly. I get told today that if I want to repair my vehicle back to working order I must pay for what they broke. I have lost all respect for the integrity of Patrick and his shop. So please heed my warning of the experience that I have had after being a loyal customer for so long and to be treated with such of unaccountability and disrespect. I wish you all luck in finding an honest and reputable mechanic. Because it's not this one. read more

They're VERY fast and I love it ! I don't know anything about car so I used get oil change or other service at the dealership and spent hours just waiting but I'm done with going dealership. I got oil changed and tire rotation at Patrick's and I was out in about 30 minutes! They are busy so I usually call and make an appointment and they can take me in AT the appointment time! I feel Patrick is very honest so if something is wrong I'm sure they'll let me know and gives me fair price so I do recommend read more

Patrick's Auto Center, wow how impressive his business was towards me a female in a desperate situation. Patrick the owner was to the point when speaking with confidence and assurances on that he would give a fair quote on fixing my heating and air that was malfunctioning in my Ford Expedition and I needed fixed during this Thanksgiving break. He was honest and fixed my heating and air completely the same day. Patrick is my new go to mechanic and as a fellow business owner will pass this establishment on to my family and friends. I give Patrick's Auto Center a 5 read more

Brought my SUV in for a coolant system flush and an inspection prior to my vacation to Las Vegas. Patrick was helpful and honest in his assessment of my car and did not try to up sell me on needless repairs or services. He told me that the car was in good shape overall and I should have no problem with it for my trip. While I waited for my car, I saw a steady stream of clients drop off their cars or inquire about services. Through each encounter, Patrick was always professional and attentive. He even texted me after 2 days to see if I was satisfied with the service or had any further questions. Needless to say, he will be getting all of my family's business in the future. read more

very knowledgeable and excellent customer support, service. Convenient location excellent service

I'd been taking my Mercedes to the dealer since its birth in 2012. I babied my car. But after the warranty ran out, I'd take it back for regular maintenance, oil changes, etc., and they always came back with a long list of things it didn't need (thank goodness my husband stopped me from agreeing). So I took to Yelp, and four local top-rated mechanics responded. After comparing, we chose Patrick. Fair, honest and professional. He even called us two days later to check on us and the car. Oh, and he's got a super sweet Pittie, read more

I went to different shops to get an estimate for my truck and Patrick auto center was so helpful and honest when he told me what was wrong with it. He fixed it the same day and the price was very reasonable. Highly recommend read more

Finding a good auto shop, nonetheless a good mechanic, is hard to come by. I was fortunate enough to come across this shop and I'll never go anywhere else! If your looking for a professional, fast, honest shop that has reasonable pricing? Patrick's Auto Center is just that! Patrick is amazing at working with everyone, when it comes to scheduling and getting you the best price. He definitely breaks everything down for you so your left with no confusion on what your paying for! You can't beat the prices but Patrick also works OVERTIME just to get your car fixed and you back into it. I could go on and on about this shop and my awesome experiences here but try it out for yourself! This shop is definitely 5 stars! THANK YOU PATRICK AUTO CENTER!! read more

Patrick is amazing. The first time I came by he got my oil changed within 30 minutes even though I didn't have an appointment. I've called him up for tire quotes and body shop quote and he's always super informative, honest and great to work with, highly recommend you check him out! read more

Welcoming, friendly, and quick. Came in unexpectedly after an incident on the freeway and felt really comfortable. Incredibly appreciative for being treated kindly and helped as quick as possible. Not in need of any work on my car that I know of yet, but I know where I can come back when I do. Thanks Patrick. read more

Great experience at Patrick's Auto Center. I took my sons Jetta for maintenance for the second time there today and I felt Patrick was very attentive and cared about my sons car. He was not trying to inflate the price, gave me a diagnostic both times and made sure the car was safe and working perfectly. I was very impressed with his shop and professionalism. Thank you Patrick. read more

Patrick's Auto Center was a great auto experience. Handles everything properly. Communicates and responds asap, gives advice with out pushing it on you, handles the issues or concerns in a timely manner and prices are very reasonable. Would definitely recommend. read more

Patrick was really knowledgeable and put original parts on my lexus. I will continue to bring my cars here.

Had went in for an oil change, they had the oil that was made for my car & their prices are great. I am impressed by their timely manner and finishing my oil change within 30 minutes. I will be coming back for tire rotation & to get my alignment fixed. read more

They saw me quickly with no notice on a Friday afternoon. Patrick was nice and friendly. Priced reasonably and I was in and out in 30 minutes! Would definitely be back and would recommend. Thank you for great service read more

My 2007 BMW 335i is approaching 100k miles so when things started to go (starter, valve cover gasket, hoses, pulleys, etc) I wanted to take it to someone I could trust bc I love this old car and plan on having it a while longer. Pat gave me a very fair estimate, lower than the other shops I had brought it to, and they completed the work in a timely manner and with great care. I trust this shop to do anything to my care and at a good and fair price. I won't take my car anywhere else. read more