NEW I have been leasing an office space here for the better…read morepart of 2023. Ryan Phillips is the onsite Director Operations and does a terrific job. He communicates well with tenants on any issues that may affect us. He fixes issues quickly and has made a number of improvements. I occasionally enjoy the food truck that Ryan contracted to come onsite! Its actually really amazing food especially when I dont have time to leave the office to find something in town. This is a well run place if you need an office or large secure yard for equipment. Location is really ideal. Easy on/off the 101 freeway.

Ryan, I can't say enough about this person. Professionalism is an understatement. Ryan is the…read moredefinition of customer service with value. Very quick to respond to questions and requests. Makes the leasing process easy and simple. Ensures safety and security on and around the premises. I highly recommend if you're looking for an office, parking or yard space to contact Ryan. I guarantee you will not be disappointed.

Wonderful people at this Storage Pro. At one point, because of my careless stacking of storage…read moreboxes in my unit, one fell and jammed the door shut, and it was stuck, stuck, stuck. I tried for an hour to get it open, an employee, a big guy, brought his tool box, and he tried, using brute force and multiple tools, and then Cathy, the manager tried. Cathy is very small, probably 105 lbs soaking wet, but she examined the situation carefully, thought about it for a minute, and then MacGyver'd that door open with no tools in about about 30 seconds. It was a wonder to behold! Afterwards, she just casually dusted her hands off and acted like it was no big deal, but it was actually amazing. Both Cathy and the other employees at this facility are nice, helpful, and efficient. I have never had a negative experience with anyone at this Storage Pro; they are all really good to deal with.

The facilities are clean, modern, and easy to access. The staff (Desiree and Linda) are absolutely…read morewonderful in being receptive and helpful. I had a storage space with them for about 5 years so I know what I'm talking about. I think I ran into every possible form or client forgetfulness - forgot the entrance code, forgot the number of my unit, forgot the location of my unit, forgot the keys to my unit. They always were generous with their time and a pleasure to visit with too. I can't recommend this place highly enough. It's safe, convenient, and modern. The prices are reasonable, and you can't ask for a better, more helpful staff. I only gave them five stars because six weren't available!

Damian and Laurie were very considerate and helpful. I am most impressed by their customer service…read moreand positive attitude.

Raised rates multiple times over two years…read more Pro rate charge to move in Full month Charge to move out on the 3rd.

I have had 2 vehicles stored here for several years. At the time the Rohnert Park Public Safety…read morethreatened to tow the trucks from my own driveway for not moving them every 3 days. I needed to move them fast. I stumbled upon Ace Vehicle Storage. I got lucky. Totally nice people. Every time I call or drop by I'm treated not just as a customer, but as a friend or part of the family. These guys will definitely take care of you and your cars. Only 5 stars because Yelp only gave me 5 to use.

They are amazing. great price, good location, great customer service. I have 2 cars stored there…read moreand they never fail to make you feel totally comfortable about your vehicle being there, and I am a total freak about where my car is. I have to feel at ease with it and Jacob is awesome!! I definitely recommend Ace Storage

They used to be (at least up to May of 2025) very friendly and reasonable people. Now at least one…read moreof the managers is a real KAREN; no people skills whatsoever. Arrogant and entitled. I suspect ownership changed, but that is no excuse. I guess the new owner's mantra is money, money, money and I don't care how they are treated. Really, really, sad. Have been with them for 16 years.

I have had a unit here since 2016. the good: the managers…read moreare all round good people, nice, helpful, pleasant. Place is clean and secure. (hence the two stars) the bad: whoever actually owns it now (it's changed hands at least once in the last two years) are total scvmbags. Rent goes up at least once a year, force you to buy their useless insurance (if you don't already have homeowners). Looking forward to vacating.

I've moved more times than I can count, and I can say without hesitation that this was the best…read moremoving experience I've ever had--by a wide margin. From start to finish, the team was exceptional. This was a two-day move, which can easily become chaotic or exhausting, but they handled it with a level of organization and professionalism that honestly made the entire process feel seamless. They were incredibly thorough--every item was handled with care, packed thoughtfully, and placed exactly where it needed to go without cutting corners. What really stood out, though, was their efficiency without ever feeling rushed. They worked steadily, intelligently, and with total competence, anticipating needs before I even had to ask. Not a single moment of confusion or wasted time--just a well-coordinated team that clearly knows what they're doing. On top of that, they were genuinely a pleasure to be around. Polite, respectful, and easygoing, they brought a great energy into what is usually a stressful situation. By the end of the move, it honestly felt like I'd spent two days with people I enjoyed having around--not something you typically say about movers. If you're looking for a team that combines professionalism, efficiency, care, and just great people skills, this is it. I wouldn't hesitate to use them again or recommend them to anyone. They didn't just meet expectations--they completely exceeded them.

We had an awesome moving experience with Redwood. Our movers were polite and friendly. They treated…read moreour belongings with care and were quick and efficient. Would recommend them to anyone looking for movers.

I ABSOLUTELY LOVE Terry!! She has great customer service, makes you feel very welcome, funny, great…read morepersonality, answers any and all questions. The area is always so clean and well maintained. Security is great and I am so glad that I chose them over any other storage facilities!! I HIGHLY recommend!!

Great Vibes. Great People. Great Place (to store your stuff/belongings)…read more Also, they are offering a 50% off discount right now, so go check them out.

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

Traci is just wonderful and super helpful. Great personalized and fairly priced place.read more

I've used Mentor Movers twice in the past year, and they've been consistently outstanding both…read moretimes. They show up on time, move fast, and actually know what they're doing--which is rare. I solicited multiple quotes, and off the top of my head I know they came in at half the price of Fresh Start Movers (PS stay away from them lol! They were horrible and so overpriced). White glove quality with Mentor Movers though (And I am picky lol!) The crew was professional, efficient, and handled everything with care. No dragging things out, no hidden surprises, no attitude--just solid, high-quality work from start to finish. They made what is usually a stressful process feel smooth and under control. What really stood out was how organized and quick they were without being careless. They protected my furniture, worked as a tight team, and got everything done faster than I expected. If you want movers who are reliable, efficient, and don't waste your time, Mentor Movers is the move. I wouldn't hesitate to use them again.

Overall great communication, wonderful crew, and fair price. Booked only 4 days before local move…read more Booked with David on phone who was patient with all my questions, and asked good questions about my inventory and needs. Zach called to confirm things day before. Day-of-move, the 3-man crew arrived right at the agreed time. All nice guys, friendly and professional. And fast! Move completed quicker than estimate. No damage/issues noted. Will use Mentors again, hopefully with same crew.

So happy to be moving out of here. Rat infested. Items covered in rat excrement (my unit and my…read moredaughter's unit)! Rude treatment. Time away is always adjusted. Never can get help. Person at the desk isn't able to multitask. Another tenant said she had rent control. I've been here 20 yrs, I keep getting increases. The previous owners were so much better.

RATS! Total loss... traumatized. Health risk!!! I was moving…read moreout of my place and had to leave town for a family matter. Southpoint looks clean from the outside and is super close to my old place. Before renting, I didn't do a thorough read of the lease, but quick skim through of number 10 included that owner and agents are released of liability and not responsible for, among other things, rodent damage. Concerned, I asked Colleen, the woman renting me the unit, if there was any history of rodent problems. She assured me there was not. I started moving in the unit around September 26, when I returned the following day, I heard and saw a rat scurry near the back of the unit. I called to inform the manager, Gina, that I was concerned. She offered to put a trap in the unit and have the maintenance man, Julio, check in the unit daily. I was flying out on October 3, and couldn't get to storage during office hours. Also, I told her I didn't think luring them into my unit or having dead rats in there sounded like a good solution. We discussed detergents. I placed peppermint soaked cotton balls and dryer sheets around the perimeter and through out my unit around my unit, October 2, 2023. I returned to my unit on October 21 hoping to drop off a small load and instead found rat feces and urine throughout my unit. I grabbed a couple of things that were sealed to brake with me. I was to overwhelmed to think straight. The next three days I spent carefully removing and going through the stuff I took from storage. I knew I was going to have to throw a lot of stuff out. On Tuesday, October 24, I called Southpoint to ask if I could use their truck to take my stuff to the dump. The woman on the phone said that they are not responsible for my things. I told her they are responsible for the facility. She told me that they, "do the best they can." I insisted that they should help me get my things out of there and she told me she would have the manager call the next day. Long story short.. when no one called the next day, October 25, I called again, expressing urgency and was told by the same person that she had written a detailed email to the manager. I missed the managers call around 2:00 pm on Thursday, October 26. There was no message. I was overwhelmed with the situation, and the stress grew daily. On Friday, October 27, at 11:30 AM, I had a junk removal service come and throw out all my furniture and most of my personal items. It cost me $700 to have the items removed. As I carefully sorted through what remained to see what I could salvage, I noticed something that looked like grain near one of the walls of the unit. I called Southpoint to come take a look. Julio the maintenance man came and vacuumed it up. Apparently the neighboring unit was storing some sort of seed. While the neighboring unit may have contributed to the issue in my unit, after seeing past yelp reviews, and given the extent of damage in such a short time, the facility clearly has a major rat problem. I never asked for them to pay for my things, as I understood the risk, but they offered no refund for the rent I paid. A couple of days after paying to have my things moved out and left an initial poor yelp review, Gina, the manager came over to tell me that if I needed to use the truck that I could, and that they would throw out anything I didn't want. While that would have been great, letting me know a week after I called and four days after I spent 700 dollars to have my things thrown out wasn't enough. While Gina was trying to be nice, explaining how the ongoing rat problem is difficult to eradicate due to the proximity of the lagoon and the neighboring restaurants, I made clear that I have rented in the Bay Area for years, even right next to the water and never did I have any issue with rodents in my storage. I told her I would update my review because she and Julio weee nice and seemed concerned, but my opinion on the facility remains the same it is a health hazard! Today is November 2 and I am still sorting through my stuff...I went from a full 10x 20 unit to a car load of personal property. But what is the three weeks of stress, cost of moving, and being told it is a risk not knowing who is in the unit next to you....I like you Gina, but that doesn't excuse what you and I both know is an ongoing problem. Please do something major so other people don't have the same problem. Oh, and if someone asks at lease signing if there is any history of rodent damage .... Be honest!!!! I have had time to read the reviews on yelp. I took a read through the contract, I should've never signed it and been more cautious. If I didn't want my things to be securely stored, I wouldn't have paid them to lease a space.