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Patrick Cadillac

3.3 (160 reviews)
Closed 9:00 am - 8:00 pm

Services - Patrick Cadillac

Vehicle battery testing

Check engine light

Engine oil light diagnosis

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Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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Recommended Reviews - Patrick Cadillac

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Reviews With Photos

2024 Cadillac Lyriq

Erin P. helped me with my lease of a 2024 Lyriq. She was awesome. Very responsive to all my questions. Once I took possession of the car, she went through all the "need to know" bits and pieces. I have been going to this dealer for the last 10 years and they have always treated me exceptionally well. I highly recommend them.

Air and cabin filters
Matthew J.

I just bought a used car from this low life store. The used car manager terrible. So I bought the car. And found they just wash ur car and do now inspections to sell u a good quality car. Please look at my pictures of how this car was sold. Think before you buy. I'll never be back

Brad S.

Agnese was wonderful! Such an easy and great transition, thank you. Will recommend the team at Patrick to anyone looking for both new or different their large option of used vehicles that is changing everyday.

Mina H.

Searching for a new (or fairly new) car on a whim, thanks to a rental car that made me feel pretty excited about a brand... I mean, who doesn't love something that anticipates your every possible need... and then silently does these acts of service without any fanfare? Yeah, heated steering wheel, auto tilting side mirrors, ambient interior lights... Too bad you cant similarly custom order SOs like that ... I mean I'd pay full retail for that... words you'd NEVER hear coming from me... anywho... This dealership has zero swag or class. The girl who answered my inquiry about sales hours and a sales person was impatient and rude "New or Used?!!" She demanded, when I asked to be transferred... to setup a test drive... #NotClassy. PS. The 2012s called and want their fake fur vests back The sales person that answered was brusque and had zero charisma on the phone. Stupid way to set the tone for a customer imo... you want people to like you right? Just kept telling me to ask for someone when I got in... no hello, general niceties, nothing to engage, just irritate... I had a specific car in stock in mind too. #KindaDumb Tried to see about the options and pricing possibilities between lease and maybe a 2016 0r 2017 for purchase... overpriced in comparison to many other places in the area... I was thinking about leasing if they would generate some favorable terms... these guys need to go remedial sales class... McAllister the GM and the most annoying Internet sales spammer... Jeff Zeitler. Who writes back to a customer "It's a 38K car" as a response to negotiation with comps sent showing better terms elsewhere? Motorwerks Barrington seems much better.

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6 years ago

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13 years ago

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10 years ago

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9 years ago

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6 years ago

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9 years ago

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9 years ago

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9 years ago

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8 years ago

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9 years ago

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6 years ago

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10 years ago

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11 years ago

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9 years ago

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10 years ago

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6 years ago

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11 years ago

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11 years ago

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10 years ago

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12 years ago

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8 years ago

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14 years ago

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11 years ago

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13 years ago

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13 years ago

The service guys here are awesome. Real, straightforward. Tell you how it is. Would definitely come back again! Jim is great!

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12 years ago

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9 years ago

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7 years ago

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14 years ago

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9 years ago

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9 years ago

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8 years ago

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Page 3 of 4

Ask the Community - Patrick Cadillac

Review Highlights - Patrick Cadillac

Steve Popp my salesperson had a no-nonsense approach and showed true integrity throughout the entire process.

Mentioned in 12 reviews

Read more highlights

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Zeigler Chevrolet - Main room of dealership

Zeigler Chevrolet

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One of the best vehicle purchasing experiences I've ever had! The team at Zeigler Chevrolet of…read moreSchaumburg truly made the entire process smooth, easy, and stress-free. Steve was incredibly kind, friendly, and knowledgeable. He explained everything clearly and thoroughly, making sure I felt confident every step of the way. He even went out of his way to help me set up my Chevy app, which I truly appreciated. You can tell he genuinely cares about his customers. Josh in finance was absolutely outstanding. He was extremely helpful, patient, and very detailed when explaining all the paperwork and options. He made sure we fully understood everything before moving forward and never made us feel rushed or pressured. He took the time to answer all our questions and truly worked with us to make the process as smooth and stress-free as possible. You can tell he really cares about helping customers and making sure they feel comfortable and confident in their decisions. Jorge was also super welcoming and kind from the very beginning, which made the entire experience even better. Thank you all for making this such a pleasant and easy transaction. I highly recommend Zeigler Chevrolet of Schaumburg to anyone looking to purchase a vehicle!

The salesman Miles was fine for the sale part. However, he promised my rental car could be dropped…read moreoff there and it would be returned to Enterprise in Waukegan promptly. That never happened. It sat on the dealer's lot for days. Then, after it was returned, Enterprise charged my insurance for three extra days. I had to sort out this mess. I am not happy.

Napleton Lincoln Of Schaumburg

Napleton Lincoln Of Schaumburg

(3 reviews)

Sharing our experience in case it helps someone else…read more We recently purchased a van from Napleton Lincoln of Schaumburg after finding it online and completing the purchase remotely. We're out of state, so we weren't able to test drive and had to rely completely on what the dealership told us about the condition. Before buying, we specifically asked about the condition and were told it had only received an oil change, two new tires, and that everything was in good condition. Within a short time of receiving the vehicle, it developed a coolant leak. We had it inspected and found multiple issues, including a failing radiator, belt damage, a failing battery, and tire wear concerns. After that, we were sent the dealership's own service records, which showed that an oil leak had already been identified prior to sale and that a repair was being done at the same time we were asking about the vehicle's condition. That was never disclosed to us. Since then, both the dealership and corporate have continued to characterize that repair as "routine maintenance." However, this was not routine maintenance -- it was a repair performed to address an identified oil leak. Describing it as routine maintenance does not change the fact that it was a known issue at the time of sale and was not disclosed when we specifically asked about the vehicle's condition. We were also originally quoted $600 for transport, but later had to pay an additional $95 separately to complete delivery. When we tried to resolve this, the situation was dismissed as "normal wear," and communication became dismissive and unprofessional. This isn't about expecting a perfect used vehicle -- it's about asking directly about the condition and not being given complete or accurate information, especially when buying remotely. Just wanted to share so others can ask the right questions and protect themselves. Happy to answer questions or share documentation if it helps anyone.

Gio and Napleton Lincoln of Schaumburg were great to work with. After Lincoln of Westmont failed…read moreand blatantly lied about things they said they could do but could not, Gio was honest with me, and did everything he said they could while I was purchasing a Lincoln Aviator. He made the process smooth and painless even working to coordinate with a third party the painting of the wheels I wanted so I did not have to run back and forth multiple times. They also offered the best price, I highly recommend Gio and this dealership.

Patrick BMW - Patrick BMW apparel for sale

Patrick BMW

(470 reviews)

I had an excellent experience purchasing my electric MINI Cooper Countryman and can't say enough…read moregood things about the team. Joanne was my salesperson and she was incredibly knowledgeable, responsive, and easy to communicate with throughout the entire process. She made everything feel clear and stress-free. Joe, the sales manager, was also involved from the very beginning and took the time to introduce himself, which made the experience feel personal and well-supported. On pickup day, Gary (aka "Yuri") helped me get the keys and was so kind, patient, and genuinely helpful -- exactly the energy you want on such an exciting day. Greg then walked me through setting up the car, explaining all of the features and technology in a way that was thorough but never overwhelming. Overall, this was a fantastic buying experience from start to finish. The team was professional, friendly, and truly cared about making sure I felt confident and excited about my new car. Highly recommend!

I recently attempted to purchase a BMW X7 from Patrick BMW in Illinois and unfortunately the…read moreexperience was extremely disappointing. Two days before pickup, I had already completed everything the dealership asked of me. I secured financing through my bank, had the purchase agreement sent to my lender, the check was issued, and I even added the vehicle to my insurance policy. From my perspective, the deal was essentially ready to close. However, when it came time to finalize everything, several additional products were introduced that had never been discussed earlier in the process. The finance manager explained that the $3,500 maintenance plan would be important because brakes on this vehicle can cost around $5,000, and she also recommended wheel and tire protection for roughly $3,000. While I understand dealerships offer these types of protections, my concern is that these options were introduced after the deal was basically complete and after my lender had already issued a check. As a consumer, I expect to be given all available options upfront so I can make an informed decision before moving forward with financing and insurance. Introducing additional costs at the final stage forced me into the position of having to call my bank, void a check, and restart the funding process. To make matters more frustrating, after everything was already in motion, the salesperson informed me that I would also need to physically "wet sign" documents before the vehicle could leave the dealership. This was never mentioned earlier either. Since I live about 4.5 hours away, that meant either driving nearly 9 hours round trip or waiting for documents to be mailed back and forth. At that point, I asked to speak with the General Manager, Keith, hoping we could find some kind of resolution given the amount of time and effort I had already invested. Unfortunately, the response I received was simply that there must have been "miscommunication," with no real effort made to acknowledge the inconvenience or salvage the deal. In the end, poor communication and last-minute changes ended up killing what was nearly a $74,000-$75,000 sale. Buying a vehicle in this price range should be a smooth and professional experience. Unfortunately, that was not my experience here. Will never consider using them again!! Worst experience ever!!

Patrick Cadillac - car_dealers - Updated May 2026

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