WORST DEALERSHIP EVER!!!! After talking on the phone with a salesman, we had worked out a deal, after they had run our credit through about six banks, all of which turned us down because the bank would not loan out so much money for the car (which means they were asking WAY too much money for the car) gave them a down deposit and were setting up delivery as we live out of state. Next thing you know, we get an-email telling us they sold the car to someone else. THEN......they call us up a few days later, telling us the financing fell through on the other people they told us they sold the car to, and would we like to buy the car. Well, since I liked the car, and we hadn't found another one, we said yes. We gave them another deposit, tried to go through our Credit Union for financing, and even THEY would not finance the car. We had to give them THREE THOUSAND dollars down to get any kind of financing. Now, it's been over a week, we were promised the car would be here and it's not. Our salesman won't return our calls or texts. So, here we are, no car, out three thousand dollars, and they probably rolled up camp and moved on to somewhere else. WORST PLACE EVER read more

I couldn't happier with my 2021 X3M. Michale Wilson and his financial team worked together to made this experience seemless. Highly recommend Patrick BMW. read more

I went to Patrick BMW vs other (closer) BMW dealers because of Costco's association with this dealership. Well, the Costco deal didn't work out due to shortages, but I have rarely had such a pleasant and pressure-free buying experience as I had with Angelo Tramuta. Ask for him, he's the best. 20+ years with Patrick BMW...Angelo knows these cars inside and out. We discussed many options and I ended up with a beautiful CPO X5. Angelo sold this vehicle the first time and it's owner came back to him to get his next car. That says it all right there. And do yourself a favor; get the ceramic coating. I know the stigma of "dealer extras" but I promise, you'll love how your car looks once it's done. This is a long way from the cheesy dealer "rustproofing" of the past! read more

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This is my 3rd BMW and 2nd purchased from Angelo Tramuta and Patrick BMW, and they always exceed my expectations. I took in my previous vehicle to have the front brake pads replaced, and the team let me know they were interested in buying my car, fast forward three days and thanks to Angelo and the team at Patrick BMW, I received an excellent offer on my previous BMW, and am now in a new one, and could not be more pleased. I have been to a few BMW dealerships in the area, and this is by far the best one to go to, from the deals, to the service, they are top notch! read more

let's talk about the service that I received Don, Ferik and Basil were the epitome of The 96 Bulls, Michael Jordan, Scottie Pippin and The Infamous Phil Jackson orchestrating Plays!! It was an exciting yet scary experience. I felt like they were patient, service oriented and handled my ever changing outlook on the 2nd biggest purchase of my life and they talked me through it all and remained the consummate professionals. I thank you for sending me the Dream Team to assist me with purchasing my 1st Luxury car. Gloria Regards, Gloria read more

Wanted to say if you're in the market for a BMW don't hesitate to visit Patrick BMW. My lease was ending on my 2018 BMW and didn't know what I was going to do after the lease with all the crazy car prices this year. Talked to Don in sales and he worked with me to get me into a new BMW. I called 3 other BMW dealers in the area and non of them were willing to discount a new car from MSRP and some were even over that. Don and his manager gave me a fair price when others weren't. Dealership is very professional and really do care about their past clients. Do your self a favor and check Don and Patrick BMW out for your next BMW purchase. read more

Patrick BMW - My new M340i - Car Dealers Near Me - Schaumburg, Illinois

Angelo Tramuta was very kind and helpful to my husband and me. We came from Wisconsin because the price of the car we wanted was much better than anyplace close to us. We had a good experience all around. Thanks! read more

We purchased our 2023 X3 last weekend from Patrick BMW in Schaumburg, Illinois and had a very good experience! Vincent Valente was our sales rep and did a fantastic job! Daniela Ambungan our finance rep was outstanding as well. Great work team! read more

Patrick bmw is an amazing company and the people who work there are even better. Natalie Gibson is the best and really knows her business and craft. Enzo CostA is the best general manager and there's no other company I company I would use to buy a car ever again. Kudos to those two and Patrick for life read more

I bought my X3 on sat 7/24 and I had a great time business with these folks. The sales person Gary K. Was very professional through out the process and help me with what I was looking for Thank you Gary and Patrick. read more

car is good happy with that, i said I wanted 48-60 moth term they gave 72. The interest rate is 9%, I was going to buy a different vehicle a few months back and that dealership was giving around 4. the car was for my wife so I signed and they were closed, she would've be upset if she didn't drive that car home. I have to refinance already, i will not buy a vehicle from any Patrick dealership again. read more

Just took my bmw for an oil change. Took an hour and a half which is fine because they set that expectation. Went to get the car and noticed that the mats were cleaned but they didn't vacuum. So they brought it back to the cleaners to vacuum. I waited another 15 mins and I got home and took a pic of the vacuumed bmw. They didn't even vacuum the floors again. Just utterly poor service and it shows that this is a kind of dealership that doesn't care about good service and taking care of their customers. read more

Patrick BMW - Car Dealers Near Me - Schaumburg, Illinois

I bought my first BMW from Patrick BMW and worked with Angelo Tramuta. Angelo was amazing. He took his time walking me through options to fit my budget. I changed options multiple times and he was patient and just said "I want you to be happy". He even had cars brought up so I can see the different color combinations. What a pro! I absolutely felt valued as a customer and loved working with him. Patrick BMW, bubble wrap Angelo as I will buy all my cars from him. Angelo #staystrong read more

Had a great experience at Patrick! Got myself a beautiful BMW X3 at such a great price! Our Salesman Brandon was extremely helpful and awesome (ask for him)! Defiantly going back! read more

I had to wait a while for Terry to become available on the day I was scheduled to meet with him, but it was the end of the year and they were extremely busy. Terry made it right by staying late and providing me with a better deal than I had anticipated. He aas extremely knowledgable and helpful throughout the process of ordering my car. He and his team even found a mistake I had made in building my own car and brought it to my attention. I highly recommend this BMW dealership! read more

Very disappointing experience at Patrick BMW. I have been coming here for several years to have my BMWs serviced and decided to try out purchasing a car. To start, I found a car on their website that I liked and requested to see it. After a quite a bit of time, they were able to locate the car and allow me to take a test drive. Issue#1 I noticed the mileage listed was 6k more than that listed on the website. I decided to move forward with the sales process and requested that the price be adjusted for the additional mileage since it was being used as a loaner. The sales manager Keith at the time was questioning why his price should be adjusted? Really false advertising and then not willing to adjust the price accordingly to the higher mileage. Issue#2 I had a written appraisal from CarMax for my trade in, and Patrick's offer was $2k less. CarMax does many more sales and Patrick would not match it? #3 Even with this I still decided to move forward and requested that my credit (which I know to be A+) be run so I could see some payment numbers on the car. After a bit Kieth came back and said it's late and they would email or call me back with the numbers. They also said the interest rates from CarMax could not be matched. A week later no callback with payment numbers/terms. Seems like Patrick BMW doesn't care and I have decided to purchase a BMW X5 from CarMax down the road, where I was treated much better. read more

Just got into a new X3 after working with Brian Appelhans on the deal. Brian was great to work, really listened to my budget, needs and wants in the car I was after. Best part of this deal was Patrick BMW and everyone I worked with there was not pushy whatsoever, my purchase timeline changed some and they accommodated it seamlessly. I did shop a few dealerships and the team at Patrick gave me the best, most efficient hassle free deal. I appreciate their efforts and couldn't be happier. I'll be a customer here for the foreseeable future. read more

Bad, so bad. To be honest I don't know where to start. Simply believe me this place do not deserve a Star at all. Customer service is not responsive. Sales are lazy and service is horrible. read more

Excellent experience from start to finish in buying my new X5 from Patrick BMW. Competitive pricing, with very little back and forth with negotiations. I've purchased 10 cars over the years and don't think I've had such a painless experience. I really enjoyed working with Gary K and would highly recommend him to friends, family and anyone looking for a BMW in Chicagoland. Thanks Everyone. I love the X5 as well. Joe read more

Wonderful experience in trying a new car. Angelo was so much fun to deal with and gave me a great demo on a new 2021 bmw 740. Wow! What a car. Let's hope we settle it all Monday with my husband there. It's always been my dream car to buy and this dealership goes above and beyond. Very impressed read more

I was recently put into a very bad situation as I was in a bad accident which resulted in my car being totaled. I was extremely stressed about the whole situation on what I was going to do about a vehicle. So I decided to walk into Patrick BMW where they welcomed me with open arms. I worked with Adam who was nothing short of amazing. He worked his hardest with me for hours to try and find me a vehicle that was affordable for me and also something I liked. From the front desk to the GM, everyone at Patrick BMW was extremely helpful and made my time of stress so much more manageable. I cannot say thank you enough to Adam and the whole Patrick team for what they have done for me. I ended this whole experience with a car that not only suits me but also I fell in love as soon as I hit the gas. I want to say thank you from the bottom of my heart to Adam and the entire Patrick BMW team! read more

Purchasing my BMW X5 MSport 2021 from Patrick BMW was a breeze. I was very fortunate to run into my Angelo Tramuta who was outstanding, honest to a fault. He was all up front with his pricing which was the best by far of three I got. He answers all of my questions and made sure I have all the information to make my decision. If it wasn't for Angelo, I wouldn't know about all the BMW seasonal discounts. He resigned my name to get them before I was aware so I can get the best price. He orders my BMW which wasn't available from the factory and made sure I was updated during the waiting period. If you need a great honest deal with outstanding service go and see Angelo. My next car will be through him and through Patrick BMW. read more

Patrick BMW - Car Dealers Near Me - Schaumburg, Illinois

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I stopped into Patrick BMW to look at a used car I saw in the internet. Although the car I stopped in to see was actually sold, Client Advisor Veronica Dominguez helped me to search for another similar vehicle. I remained in communication with Veronica for over a week as I looked at a number of different cars. Veronica was professional and very good a quickly communicating with me. I would recommend working with Veronica if you are in the market for a BMW. read more

The team here is excellent. They went above and beyond to help us find the perfect car and made the process enjoyable along the way. I look forward to working with them again. Brian Parker was our advisor. He listened well to our needs and offered the insight you would want from an advisor for such a meaningful purchase. He didn't oversell, wasn't pushy, and was responsive from start to finish. Keith Svec helped us through the sales process once we found our car and made it easy and transparent to settle on a price. When we were finally ready to sign, Zain Merchant helped us through financing and also did a great job of making us feel comfortable and well informed. Truly a great experience overall. read more

Best vehicle purchasing experience in my 47 years and I have purchased a lot of cars from many dealers. Angelo T. and all the staff at Patrick BMW were fantastic!! Excellent dealership facilities and overall environment. No high pressure sales or tactics employed,which is very refreshing in the car market of today!Highly recommended you make Patrick BMW the preferred partner anytime you are looking to buy a vehicle! read more

I placed an order for a new SUV with Vincent and from the time I placed my order until the two me I drove off their lot, I was very happy with the service they provided. This dealership was amazing from working out the deal I was comfortable with to the communication that was given to me about the car. Vince kept in contact with me and always was quick to answer my questions. I memorized his number and honestly it felt like family. When I picked my car, the car was flawless. Also, Zane in finance was amazing. He was very accommodating and helpful. Thank you Patrick BMW for a great experience! read more

This was an excellent vehicle purchase experience all around from start to finish. Like many consumers, for me buying a new car can be like going to the dentist. This was not the case with my experience at Patrick BMW. I was in the market for a new SUV. I've never owned a luxury vehicle and I quickly learned the customizability of BMWs can be overwhelming. Fortunately, I happened to get Gary Khaytin as my client advisor. When we initially met, he asked whether I had kids, owned pets, my travel habits, etc. These questions were relevant to understand my needs. I knew right away this was someone who was invested in me. In all my years of car buying, I don't believe a single salesperson has ever asked my anything like this. This was a very nice feeling. When we walked around the car lot, he made sure to show me options that were very budget-friendly - it was clear he was not here to steer me to the highest priced vehicle. His easygoing persona was very disarming and was a nice break from the stereotypical car salesman we've come to expect. After I was certain I wanted an X5, and the features I preferred, Gary made calls to different dealerships to locate something that was consistent with my needs and checked their inventory database. Gary could not have been more patient and stressed that it was better to wait and be certain than to rush into anything. After several weeks of scouring various options and X5s, and test driving different X5 vehicles, we finally stumbled upon one that was exactly what I wanted. The final purchase was pretty straight forward. No high pressure sales tactics. Shortly after the purchase, they will have someone called a 'genius' sit with you in the car to go over basic features and answer any questions. I believe the young gentleman's name was "Elmir". (pronounced "el-meer"). He was extremely pleasant and also very knowledgeable. He even offered to have ongoing educational sessions if needed thereafter. If you've never owned a BMW before, this bit of extra customer service really goes a very long way. I have zero regrets whatsoever in buying my X5. I am glad that I just so happened to go to Patrick BMW and happened to get Gary as my so called 'advisor.' I was expecting things to be way, way more stressful and high pressured, but they weren't. I guess even I can be wrong sometimes, too. read more

Just bought a car from Mike Wilson and it was a fast smooth transaction. I didn't even have to go to the dealer at all. I saw the car online, they came to my house for me to look at and test drive the car, and they brought all the paperwork and dropped the car off the next day with a full tank of gas! Look for Mike Wilson when looking for a car here. Not pushy like the typical car salesman and will help you get the car you want for the price you want! Thank you so much for a great experience and a great car!! read more

I have leased my last 4 cars from Patrick BMW. Angelo Tramuta has been my salesman all 4 times. He is always willing to go the extra mile to make a deal. He always follows up to ensure I am totally happy with my vehicle. From sales to service Patrick BMW has always been top notch. As I shopped around this year, I quickly realized I needed to head right back to Patrick. read more

Wonderful and transparent approach. Highly recommend Brian A. for your BMW car needs. Incredibly informative process with Brian and he was ever so patient with all of my questions. Thank you for tremendous customer service and the flowers -- nice touch from Patrick BMW! Thanks Brian and team! read more

Bought a car from Gary Davis at Patrick BMW. It was a quick and easy transaction. I price shopped first and Gary offered me the best deal in town and offered great service all around. If you're in the market for a BMW, stop by Patrick and ask for Gary. He'll take good care of you! read more

Terry Shoemaker was the man that helped me finalize my first lease and I cannot recommend him enough. He is incredibly kind and patient and I am grateful that I had the opportunity to work with him. Angelo Tramuta was great as well. He promptly responded to my texts, emails, and calls. He didn't turn me away when I essentially low balled him, and he took the time to listen to what I was thinking. He continued to help me understand some of the nuances of a lease and overall was very helpful. Ferik, Basil, and Alan stayed late until 11pm to finalize the lease. I never felt rushed, and they were all very kind. Thanks Patrick team for this experience, I'm loving the 320i! read more

I need to start by admitting that I generally HATE buying cars in the Chicago area -- I have lived in several different parts of the country, and a good many Chicago car dealers seem to still be mired in 1970s sales and marketing practices that would cost them business, and possibly their license, in a lot of other places. Which made my experience at Patrick BMW all the more pleasant. I called for an appointment on short notice, wanting to look at a used CPO BMW that they were advertising on Car Gurus, and they accommodated me right away. I was met by Michale Wilson, who was terrific. From beginning to end, the process was straightforward and transparent, including working through the deal on my trade-in (I had to push a little to get a reasonable trade-in allowance, but I don't hold that against them -- it's par for the course, no matter where or who the dealer is). The car had been prepped and made ready for me to test drive, despite the short notice, and was exactly as described in the online ad. There was no game-playing about financing, the push for "extras" was limited to a very brief pro-forma presentation of the usual "protection package" with absolutely no quibbling or pressure when I declined, and I was offered a very attractive price on an extension of the CPO warranty (which I took). My only quibble is that after my credit had been established (I had forgotten I keep my credit scores locked and had to unlock them -- my bad), I waited to see the "finance guy" -- and waited, and waited, and waited. Over two hours...sitting there...inside...in the middle of a pandemic. That part of the process could be improved. But, in fairness, once I got in to see him, Zain Merchant was a joy to talk with and moved through the documents promptly and thoroughly. Even though it was getting late, a Patrick "BMW Genius" spent half an hour with me in the car, going over features and shortcuts built into the iDrive infotainment system. And told me I could come back any time, or call, with any questions I had. To cap things off, Patrick has a series of neat little complimentary "extras" for customers, including one year of tire, windshield, ding and dent protection, as well as pick up and delivery concierge service for scheduled service appointments. Nice. All the way around, far and away the most pleasant car-buying experience I have had since moving to Chicago. read more

I recently have leased Mini Hardtop. Matt and Patrick MINI members were very friendly and supportive. It was a service car with miles on it and they gave us a very reasonable price and services. I am very satisfied with driving a new vehicle. I will definitely come back for BMW next time. Thank you so much!! read more

Bought my second vehicle from Gary Davis yesterday. He is the very best! After my first purchase, Gary was always available to answer any questions and more than helpful. This time around was more of the same. Just a fantastic person who led me through the process as quickly and easily as possible. Thank you, Gary! read more

Thank you to both Natalie and BMW for making another car purchase wonderful. She had it all ready for us. She's personable and listens. I've bought 5 BMW's from Patrick BMW and always professional. Thank you Natalie!!! read more

Just purchased a 2019 BMW X4 xDrive30i on 1/29/19. My first visit with Gary Davis didn't go as planned because the price wasn't quite what I wanted it to be for a custom order X4. I live in Milwaukee, WI and made the hour + drive down. I shopped around some more and got a nice offer from Motorwerks BMW in Barrington, IL but they stopped returning my calls and were being very evasive. So Gary reached back out to see what he could do to earn my business, so I showed him the other offer. He was able to match that offer and beat it by $500. I placed the order on 1/5/19 and three weeks later the car was done with production and delivered to the dealership. For me that was a fast turnaround and I was thrilled. The process was easy and smooth and I'm happy with the service I received from Gary and Patrick BMW. read more

Patrick BMW - Car Dealers Near Me - Schaumburg, Illinois

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Just picked up our 2023 X7 from Angelo last night. Both Angelo and Ferick are a pleasure to work with. Also a shout out to Nick (BMW Genius) who did an awsome job with delivery. This X7 was ordered just less than a month ago and was delivered without a hitch. Everyone with Patrick from service (Blake) thru sales and also Basil in Finance makes car purchasing through Patrick a pleasurable experience. This was not our first car purchase from Angelo and will definitely be back again. read more

Just bought my 1st BMW my dream car. Our sales man Mike was awesome. I felt like they really took care of us. Just a great experience.

I had the absolute BEST experience with Patrick BMW, fueled largely by my incredible client advisor, Gary Davis. Needing to do the majority of all negotiations and signing digitally and offsite due to my work schedule, Gary made every single communication and set-up seamless and convenient. I received a fair price and my production build was delivered earlier than expect and in perfect condition! Cannot say enough great things about Gary as his dedication to customer satisfaction and professionalism is unmatched! read more