Everyone who works here is great. Perfect small hardware store and has everything you could need…read morefor personal projects.

This is a well stocked local hardware store. I'm there often and the staff can always direct me to…read morewhat I need. Glad we have it local so I don't have to drive to another town to shop.

I wish I could give this place zero stars. I am a repeat customer, we were going here all the time…read more I came and waited for the store to open so I could grab something we needed. I asked the kids behind the counter to help me find something they just directed me to an aisle when I specifically asked for their help to find it. There were no other customers. They were literally just standing behind the counter. HORRIBLE customer service. Will never be shipping here ever again. Take your business elsewhere.

Our first visit was because of a family person's recommendation. And, we are saying thank you!…read more We arrived here to simply use their DIY pet washing facility. It is clean, inviting, and a great experience for pets too! The items available to purchase definitely fir a "Farmer's" needs, yet, there is a lot to consider. It is a "must-see-for-yourself" excursion you need to complete! I will keep adding tho this as I visit more!

The store is great however the lines are to long .... To purchase one small item it was a long…read moreline I was behind a lady who bought 32 baby chicks and a lot more people in front of her and no more cashiers came up to help. 1 cashiere is not enough.

Service is always great, they usually have anything you need or want, and reasonable pricing even…read moreout in Basin city. It's so convenient and they also have an amazing Barn full of gifts and fun stuff!

Paul was awesome! Very helpful, great attitude, and awesome to interface with. I came in right at…read more6:00 am at opening and he was upbeat and ready and willing to help.

We had a last minute problem with our flooring renovation. We called to ask for help, and decided…read moreto come in to the store. By the time we came in, Jay already knew about our call, even though we hadn't spoken with him directly, and had been researching options to help us solve our issue. Candis helped us get squared away with a new order, and gave us some helpful tips for later renovations. I don't think I've ever been to any store of any kind where I received this level of attention and service, they truly got involved and helped us. This Home Depot is where we will go for every last detail of our home improvement for as long as we live here. That was awesome!

I live in Northern Virginia but have been to Pendleton dozens of times over the years to visit my…read moreolder sister. On recent trips, I have gone to Zimmerman's for various items needed for my sister's house. I love the personal service I get as soon as I walk into this business. No walking up and down aisles looking for WD40, furnace filters, etc. Got a question? You'll get a friendly answer. We need more of these local businesses on Main Streets across North America to survive and thrive. While in Pendleton, I'll never go anywhere else. Why would I?

I said go to Zimmerman's first to get it, as they're just the best and they'll probably have it…read more They had it! And what they had was good quality. No competition elsewhere.

Went to return water socks that broke and were bought yesterday to go boating was not able to even…read morewear. Irene who helped me with 0 customer service said no we can't return them. I then asked for a manager he said yes ! Irene gets 0 in customer service! She needs to be train and certified on how to greet and communicate with customers. Not happy she does this every time ! Irene learn to say welcome to Ace, how can I help you , have a good day!

like so much around here this store is a throwback to a simpler age. before the big blue and orange…read moreboxes over ran the countryside the jumbo-ace was the place for pretty much anything except dinner; a larger version of the local hardware store where you could find housewares, patio furniture, work and leisure clothes and stuff for to enjoying the great outdoors... this is a fine example of the big old store carrying Ace brands as well as national names across all product lines. the store is well lit and organized, and I think the shoes and clothes area was recently redone for ease of access. depending on what you need the local hardware might set you back a nickel but it's nice to have the option of not spending ten dollars and twenty minutes driving across town or buying hardware or plumbing and lighting fixtures online. really, in the long run this is totally cost effective.

A little expensive, but it's better than driving all the way to yakima. Everything you need is…read morepacked into this little shop and... Jose will follow you around the store to make sure you find exactly everything you're looking for.

From the owner: Amazing customer service, convenient, U-Haul Rentals, Tables & Chair Rentals, Canopy Rentals, and…read morelocally owned