Cancel

    Open app

    Search

    Patel Eye Associates

    1.6 (49 reviews)
    Closed Closed

    By appointment only

    Services - Patel Eye Associates

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

    Patel Eye Associates Photos

    You might also consider

    Recommended Reviews - Patel Eye Associates

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The photo at the office.

    I had a couple of visits with Dr. Patel and the office at Edison and Kendall Park. I had both of my eyes done - cataracts. The results are amazing and I'm very happy with the outcome so far. I must say Dr. Patel is a highly experienced professional with years of practice and surgery. His knowledge is a result of, not only, the learned theory, but also that theory put successfully into what he does. His staff is also professional. It is not their fault that many patients come to be treated. That itself serves as a positive testament on behalf of the practice - if something was not up to par, there would be no patients lining up for help. Be kind and courteous towards the staff. They are there to help. I can understand how frustrating the wait can be - I almost " lost my shit" when my left eye surgery was late 4 hours, but you just need to be patient and think of the outcome.

    Terrible customer service. The employees at the front desk including the billing department are extremely rude especially Bina. They talk to you in a way as if they are doing you a favor by serving you, which is certainly not the case. As a friendly reminder to Patel Eye Associates you're in business because you have patients so treat them with respect instead of treating them as second class citizens. Today, Bina called to confirm an appointment and demanded we pay an outstanding bill from 2020. When asked what the bill is for, she became extremely aggressive in her tone and failed to provide any explanation of the balance besides, "if the bill is not paid, the appointment will be reschedule". So I asked her to mail me every single invoice ever entered into their system because her record does not match with mine. Upon requesting this information, she refused to mail the invoices and said to reach out to my insurance company for this. Again, Patel Eye Associates as a running practice you by law are required to provide your patients with billing documents. Don't take advantage of your patients in light of them being unaware of their rights. Minutes after this conversation, someone from their billing department left me the below voicemail which clearly shows they had an error on their billing and were incorrectly stating I owed a balance of $900. Had I not requested the invoices I'm sure, they would've happily taken my $900. Horrendous service and unethically run practice.

    Doorframe missing on top of door.

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Trusha P.
    24
    51
    92

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G B.
    0
    1
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Abhi P.
    5
    34
    81

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam M.
    50
    1
    3

    10 years ago

    Business owner information

    Photo of Hitesh P.

    Hitesh P.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of D T.
    0
    4
    1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R K.
    0
    3
    0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D C.
    0
    1
    0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Hitesh P.

    Hitesh P.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Patel Eye Associates

    Review Highlights - Patel Eye Associates

    Patel and the office at Edison and Kendall Park.

    Mentioned in 4 reviews

    Read more highlights

    Verify this business for free

    People searched for Optometrists 901 times last month within 15 miles of this business.

    Verify this business

    Leitman Mark MD

    Leitman Mark MD

    4.1(14 reviews)
    7.8 mi

    I had a very upsetting experience with this doctor and would not recommend him, especially to…read moreanyone who struggles with anxiety or sensory sensitivities. I came in for a concern about a spot in my eye, and without much explanation, he immediately dismissed it as dirt and attempted to approach my eye with a needle. I was already feeling anxious and lightheaded, so I calmly asked if I could reschedule and bring a support person to help me manage my anxiety during the procedure. Instead of showing understanding or professionalism, he became extremely rude and dismissive. He repeatedly called me a "baby" and mocked my request for support, saying it was unnecessary and "stupid." I explained that I am neurodivergent and that having support is important for me, but he continued to belittle me. He then told me that if I didn't allow him to proceed immediately, he would refuse to see me again and asked me to leave his office. I left feeling humiliated and ended up crying in my car. No patient should be treated this way--especially when they are being open about their mental health needs. This was not only unprofessional, but completely lacking in empathy and basic respect. Please find another doctor!!!!!!

    My colleague went in for an eye exam, but the doctor began commenting on her weight, and told her…read moreshe should lose weight. That felt unnecessary and outside the scope of an eye specialist's role. Unless there was a clear medical reason connected to her eye health, it wasn't appropriate to make that kind of remark especially without proper context or sensitivity.

    Photos
    Leitman Mark MD
    Leitman Mark MD - Front desk area but the whole place looks like this

    Front desk area but the whole place looks like this

    Leitman Mark MD

    See all

    Bradley J Phillips, MD - Waiting room

    Bradley J Phillips, MD

    2.8(4 reviews)
    2.9 mi

    I will preface this by saying Dr. Phillips is a very smart doctor, and trust me when I say he knows…read morewhat he is doing. That said, his office is very poorly run. It can take up to a month to get an appointment and do not be surprised if you get a call a few days before to let you know that he has to reschedule. This has happened to me twice. Once you finally get to the doctor's office, you may wait an hour or an hour and a half to see him. It's really quite unacceptable. Getting through on the phone is also difficult. Do not be surprised if you are told to hold and forgotten about for 15 minutes. Do not be surprised if you go in to get test results and are told that they have not scanned the results in yet. Do not be surprised if you leave a message for an emergency and they never receive or check their messages. You may speak to one assistant who will tell you one thing and another assistant who will tell you another. There is very little regard for your own personal time. I've seen one patient demand her copayment back because the wait time was too long. I understood her frustration. Overall, his office is extremely disorganized and while he is a good doctor who knows what he is doing, I think that his office needs to have a serious restructuring.

    I visited this office for the first time in may. I assumed it would be a general exam as the ones I…read moreget each year. The Dr. is knowledgeable. my experience with the staff is quite different. my eyes were dilated at the appointment( it was my first time getting this done). I wanted told I would be dilated nor was I informed I should have come work someone or given those fashionable disposable glasses people wear. you was I shocked when I couldn't see a thing when I left. I couldn't see enough to go back up to the dr. office or find my car so I managed to call a ride to pick me up. not cool( in my second visit I was told by another patient that the same thing happed to him with his visit.

    Patel Eye Associates - optometrists - Updated May 2026

    Loading...
    Loading...
    Loading...