They were very professional and courteous. They were willing to work with me on pricing and most…read moreimportantly the car was everything they said it was. I would go back to them in a heartbeat.

I got a great deal on my Lincoln MkZ. Condition of the car was very good and they fixed every issue…read morethat I brought up about the car. Even the small details were taken care of to my satisfaction. Lazer and David were both very helpful and easy to deal with. I highly recommend seeing the vehicles that they have.

If you sell your items to this place then you're an idiot. Absolutely zero knowledge and will just…read morethrow you total rip off offers for your items. I've been reselling things for years. Take your antiques, precious metals, or items of value to Alliance Coin and Jewelry, anything else you want to sell take to Pool's Gold and Gun in Massillon. I make no money from this, I don't work for either business. I needed cash when these two spots were closed so I resorted to this place and was disgusted with not only the customer service but also the offer they gave me. I'm a fair guy. 50% of the items value I'm more than okay with, not less than 5%.

I went in to try to sell my ladies Seiko solar watch. i was told they wont buy it because anyone…read morecan go to a Walmart and buy one for 20 dollars. really???? i tried to explain that you cant walk into any Walmart and buy a Seiko watch at any price. They have to be ordered online and then its shipped to you. No Seiko watches sell for 20 dollars anywhere unless its stolen or used and not in very good shape. If the sales staff is that clueless and ignorant i would suggest they find people who are a bit more educated so they are knowledgeable about what they buy and sell.i wont recommend that business to anyone.

I bought a Ford Focus of them in 2013, good experience, quick, fair...in and out. So I'm in need of…read moreanother car. I decided to go back. Boy did i make a mistake Quick and skinny is I went to look at a used Honda Civic, I would be trading in my Ford Focus. The original offer that they came at me with was to roll over 3500, $3000 down, $460 a month for 72 months. Needless to say my jaw hit the floor. The car was only 17,500. I told them the math doesn't even add up. That had to be almost 30% interest. 30%...WTF! I got 4.5% on my last loan for a used car. I should have used my credit union as I could have done even better... Quite honestly, at this point I'm p***ed. If my sales girl wasn't so damn hot, I would have left. Now she didn't set up the deal, her finance manager did. I guess he thought I was a 19 year old kid sweating a Honda Civic.....I'm 38, I don't really sweat anything anymore. I ended up dealing with her boss, who wasn't a terrible guy. She wasn't either. Just the point I had to argue the point of interest to these people. They wouldn't tell me anything about the way they structured the loan...I had to pull out a Calculator to figure out what they did. In the end, they wanted 25% interest, they hadn't even formally ran my credit. I'm sure they probably got everything off the balance of my loan on the Focus...In the end I got a good deal on the Civic I picked up. My payment were where they WERE SUPPOSED TO BE, actually cheaper then I thought. In the end they got me to sign. I was tired, hadn't ate all day, hot girl was going home, just a bunch of things working against me. Not saying don't go to them, as they do have good deals to get you in. Just line up your own financing, or take a good payment Calculator and be ready to use it. Only reason they got 3 stars instead of 2 was my sales girl was hot. 2 stars would be more accurate of my experience, hot girl has to count for something.

Both Apple Maps and Google maps says that this location closes at 7 pm on Mondays, and last light…read more(Monday night) I showed up with my partner at around 6:25 to pick up our car that was ready for pickup and they were closed.. I had already left my partner at the dealership before realizing he was stranded there in the cold.. so I had to rush back to pick him up. called today to let them know the inconvenience caused and barely got an apology and was told they'd let someone know about the issue with the incorrect time displayed. No offer to make up for the huge inconvenience. This is not the first time we have had issues like this here. I do not recommend this shop.

Unsatisfactory service. Lacking disclosure on the full condition of the vehicle is not in support…read moreof the values and interest in the community surrounding it. The failing to seek customer satisfaction, exemplary service, and full disclosure is irrefutably emphasized by their interactions with customers, the lack of due diligence to improve the conditions of vehicles sold before sale, and the selling of vehicles with lack of integrity and discipline in good service. Though their service is lacking, they were able to quickly get me into a vehicle I required for my employment within the community. In emergency situations, this company is recommended.

They will randomly take money out of your account after you pay them off they took over 400$ out of…read moremy bank account 20 days after I paid off my down payment so make sure after you do business with them have them take your account information out of there system

I am writing this in appreciation of Medina Auto Mall. I recently purchased a used truck and had an…read moreexcellent experience. My salesman Jeremy S. was friendly, professional and a pleasure to work with. Though purchased "as-is" the team here kept my truck for several days for a warranty airbag repair and as Jeremy put it "some other things". I was given a brand new version of the used truck I purchased to drive free of charge until the work was completed. They put over eight hours labor into the vehicle free of charge. This included replacing an axle and shaft, rewiring lighting, replacing the fuel tank strap, sway bar links, wheel speed sensors, and an air filter. I am thrilled to have received this level of courteous service and will certainly keep my eye on them for my next vehicle. Thank you!

Customer Service just terrible…read more First experience (and last): had appointment for my vehicle. Didn't even get an estimate after 20 days. Told, "we don't have enough techs"...."we've been very busy"....blah blah They should NOT have allowed me to schedule appt if they knew they couldn't look at vehicle. When I came to get keys, it took them 35 minutes to track them down Took my vehicle to Busy Bee (5*)....no issues How is this place operating still? Same low reviews as Brunswick location. Management better figure something out. This type of business is not sustainable

Idk how these people do not have 0 stars but ok. I had a car I paid on for 3 years with a lil over…read morea year left to pay and another car I paid on for almost a year at the same time and they came and repossessed my nicer car bc I owed $240 1 payment behind after 3 years of paying they take both of my cars and leave me completely jobless and up a creek without a paddle this is a very soulless company please be smart DO NOT EVER DO BUSINESS WITH ANY JDBNOW/BYRIDER

I got approved paid damn near 10k total when the payment is due they just call and text non stop…read more annoying asf, bout to just return the car

We purchased a vehicle referred by a friend of mine from Betty at Chetstastarts OMalley Vehicle. We…read morewere treated fairly and honestly. We really love our car. Ms B the owner went out of her way to get us a good deal with up to 5 miles warranty included. We would highly recommend Betty and Chetstarts OMalley Vehicle Exchange to anyone looking to purchased a good vehicle. Her cars are completely maintained and prices are only tax and title no lot fees. She is great. Without doubt she has earned her reputation not only in Akron, but in the Cleveland area by her honest and fairly dealing over the years. Ms. B... is unquestionably a strong-minded and good morals business woman. Tammy JS.

From the owner: Chetstart's OMalley Vehicle Exchange LLC is founded on trust integrity and respect We are proud to…read moreoffer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today! Chetstart's OMalley Vehicle Exchange LLC is proud to present LA Motors for your repair needs at 1929 South Arlington Rd Akron, OH.44306. (330) 785-9222

You can tell it's a small operation and personally that's what I wanted when I started looking for…read morea new car. We wanted something heavy and reputable, and settled on a VW Touareg. Everyone here was personable and quick to reply, we were able to handle almost everything but the physical signatures remotely. So this meant we were in and out in just over an hour! They detailed the VW beautifully. It was a 2015 but damn it smelled like it was straight off a VW lot. We spoke with the owner while staff handled all the logistics. Talking to him was pretty great, he had good conversation. We were tired from work and the hour drive to the dealership and he kept the spirits up. Matthew was pretty much our handler and he was fantastic. Dasha handled the legal and title ends, and she was candid and quick! Do not ONLY follow the bad reviews on Yelp. I read them the other day and honestly I got a pit in my stomach. I did my due diligence and looked on Google reviews, and THAT IS WHERE I saw the reviews that reflected my own experience. Do not be disillusioned... this is a humble corner car dealership, but one that has been established through good staff. I don't know how long they've been there but the owner has been in the business for a long time and is passionate about vehicles. Don't expect to be walking into a massive lot & office with suits and high heels that try to gouge you. These guys are casual, they're on our level, and they sell you what YOU agree to. They work with terrible credit as surely as they do with great credit. I have zero doubt my car will prove itself to be in great condition but I will update the review in the future should any issues arrive. But getting home tonight, this young family is incredibly satisfied, and I will be recommending this dealership to friends in this area. Don't knock this place because of its humble appearance!

They sold us a lemon, a 1994 Chevy Corvette. And we never received a title. It's been 2 years of…read moretrying to get the title. We can't sell it and we certainly can't fix it. We are in our 70's, and my husband wanted a corvette so bad. Can you help us? I didn't Evan want to give it any stars!

Sold us a lemon in January of 2026. Had concerns of mechanical issues prior to purchase, agreed to…read morehave the issue fixed. Issue did not get fixed and was given back with same issues,; they took it back to be remedied again. And within 3 weeks the engine oil was black and basically non-existent. Had it changed, and now the dashboard is like a Christmas tree and there are metal shavings in the oil. Not to mention, sold a vehicle in winter with bald tires. If you're looking for a vehicle, I'd look elsewhere.

Beware of this dealership! Steve sold us a car with a cracked frame. Unsafe for the road. This…read moredealership has the car and money for 2 1/2 months, with a promise to fix it. All we get is a run around. Last Friday we were supposed to pick up the repaired vehicle , but it was not at the car lot. No call, no car, no money. Beware of their deception. Poor business practices!