Outstanding experience. Went in there for a car for my mother and was greeted and helped right…read moreaway. Never ever felt as though I was being "sold" to, and it was the most enjoyable auto buying experience I have ever been through, absolutely seamless with no pressure whatsoever. Definitely coming back for my next car. Extremely nice, friendly, professional, and a pleasure to deal with both guys there.

happen. I purchased my Ford Maverick on April 27, 2026. The transaction itself was very smooth, and…read moreI'd give my salesperson, Josh, 5 stars. He was young but very pleasant and easy to work with. As far as buying the car went, everything went smoothly. The issues began after that day. While I was there, I called my bank to get the payoff numbers and wrote everything down: the bank's name, address, phone number, account number, payoff amount, and daily per diem. These figures were all prior to a payment that was due the following week, which was fine, since my bank would eventually reimburse me. A week later, my salesperson contacted me to say they might need the payoff information again. At that point, I sent him a screenshot with all of my banking details, including my account number and the bank's mailing address. After two weeks, I checked my account to see whether the loan had been paid off, and it hadn't. I followed up, and was eventually given the name of someone in the accounting department to handle the situation. After looking into it, he told me they had sent the payoff to the wrong bank because they'd pulled the wrong address online. I asked how that could happen when I had sent a screenshot with the exact information needed. I never got an answer, only that he would get it handled. Getting it resolved was the priority, but I still don't understand how they could send a check on my behalf to whatever bank a quick online search turned up. I sent him the same banking screenshot, and to his credit he followed through and resolved it, though it took 30 days from the date of purchase to get my loan paid off. In the meantime, I was about to make another payment on a vehicle I no longer owned. On top of that, the amount they paid off was not the payoff figure I gave them, but that amount minus my payment, roughly $450 less than what we'd agreed on. As I said, the purchase was the easy part. But how can a company handling your finances be this careless? They sent the payment to the wrong place, didn't act on it until I pushed (apparently not a priority once the car was sold), and paid about $450 less than agreed because the payoff amount had changed. My strong advice if you do business with them: get everything in writing, wait until everything is fully completed before posting your review, and if you have a loan payoff, watch your account closely to make sure they follow through in a timely manner.

Rude service advisor and getting conflicting quote for just diagnostics. My confidence in the…read moreservice department is low. I then said i was going to just take my truck and the manager asked why and then said bye.. have a good day and turned his chair. Lindsey the service advisor was rolling her eyes and cutting me off when i was speaking. Beware! The reviews are spot on. Go somewhere else.

Tom is a straight shooter and the vehicle I bought was exactly as it was described. Thank you and I…read morehope to buy again from you someday.

Great dealership that stands by their word and are not out to take advantage of you! They do…read moreeverything they can to make sure you are happy with the purchase you make! Genuinely nice people are hard to come by at dealerships and this place is one!

Friendly - yet not pushy! They're a used car dealer....so you get what you get, but they are best…read moreto deal with, have very good selection with fair prices. They've been there and they'll be there. Nice guys

Mike was very helpful, not pushy, informative, answering all our questions. Fair pricing. Easy to…read moredeal with and very efficient in closing. Highly recommend them.

They need taken to court, there nothing but criminals who made false promises and now they are…read moregarnishing my wages for a car that's not even in my possession anymore. Crooks!

Add me to the list. Came here because Capital One approved a line of credit for a car. Saw one I…read morewanted, call first but was gone when I got there next day. Car I bought has been NOTHING but problems. May just have to cut my losses. DON'T GO HERE!!!

The absolute cleanest pre-owned cars in stark county. I have bought 2 vehicles from Jeff's. The…read morebuilding is immaculate looking and everyone is very friendly. Chris and Hans are top notch salespeople and Howard helped me so much with my finance of my car. I mean you walk in and the place looks like a showplace of cars and the crystal chandeliers are insane. I'll never go anywhere else to buy a pre-owned car.

From the owner: We have been selling cars for over 35 years! We offer pre-owned vehicles from every make and model…read more We have our own service department that is able to provide service on every vehicle that we sell. Our vehicles come with the remainder of the factory warranty, or a warranty that we provide to you. We make buying over the internet easy and provide shipping options.

Great prices and service. Bought my last 3 vehicles from them. Been in business since the early…read more60's. Denver, the mechanic, has never found a problem he couldn't solve.

Great service and affordable cars nice owners. Respectable mrchanic. Good running cars. ​read more

Great place to buy or sell a car. Gave me an offer within 20 minutes of…read moredriving onto lot. Offer was very fair. Terry and Jeff are very reputable individuals.Go here before you sell your car to a dealer.

From the owner: We only offer vehicles for sale that we fell are of good quality. We fix anything that we know…read moreneeds repair. Most vehicle come with a 90-day warranty.

Customer service is always a question when you walk into any car dealership. I can honestly say…read morethat Spitzer is a great place to buy a truck! We didn't have a great experience at a dealership that someone recommended us, and Spitzer was on our way home. We stopped in just to do one final look, and with in minutes were treated with respect and a sales person who wanted to help us find the right solution for our situation. This is a great team, and have earned lifetime customers!

May 30th 2026 - I made an appointment to go and look at a 2026 Tahoe. It was at the Spitzer North…read moreCanton location I had my down payment check in hand and my loan check. I signed the paper that ran all the numbers, included my trade in, and showed me my balance after my trade in. I was told that because it was Memorial Day monday, they could have the vehicle there by the following weekend so I could pick it up and complete all the paperwork. Tuesday I get a call - the other dealership sold the car that I had signed for. I let it go, figured mix ups happened. HOWEVER, I was supposed to get the May military appreciation month discount and had everything lined up to buy in May. Now because I was "officially purchasing" after May, I could no longer have the $1,000 off even though this was the dealerships mix up. I received a phone call saying they had a different one that was exactly the same but didn't have a certain package. He said to quote "you probably didn't even realize the other Tahoe had this package". It was the Tow package (and apparently young females automatically don't know anything about the packages their buying). I told them I grew up in a campground, I wanted that one specifically for the tow package. The following week I had decided to place an order to have the exact Tahoe that I was originally going to purchase made. I was told it would take 8 weeks to be finished. I called 8 weeks later to find out the salesperson that I had been working with (bless her heart, she was absolutely fantastic in the midst of all this) no longer worked there. It took over a week just to get ahold of a manager or to even get a phone call back. At one point, a woman I spoke with said "Oh this must be your Tahoe that is set aside here then". Once I got a call I was told that there was a problem with getting a Tahoe LS and that they're no longer taking orders for new ones because they will start making the 2027s so I would have to order one of those. I told him that I didn't order the LS, I ordered the RST. He stated the same thing to me. It sounds like they NEVER ordered the car to begin with because nobody can give me a straight answer. I got ahold of a manager last week who stated they found the same Tahoe and they were going to try and get it from the dealer but it was "a little further than they usually transfer". Sir, this was your dealerships fault - I don't care if you have to get it from across the country at this point..... Needless to say that was a week ago and STILL CRICKETS and it is now mid August 2026. I do NOT recommend this dealership to anyone unless you like to get screwed over. You would think a dealership would be happy to make a $80k sale considering I had all checks in hand. Avoid this place at all costs.