if I could I would give ZERO stars! Worst experience I have EVER had in "trying" to buy a…read moretruck....the manager actually said he didn't want to sell it to me all bc I didn't want to finance through them!! I have never known a dealership to turn away business on top of the fact that this manager (Nick) was the rudest most unprofessional man I've ever met. I'm actually thankful they didn't end up with my business...just trying to help others here not to waste your time at this dealership! I should have checked yelp first....lesson learned

Very Bad. This business is very chaotic and they DO NOT CARE. Made an appt days in advance for…read moreservice explaining what needed to be done - they did not order parts ahead of time, they could not locate my warranty, waited 2 1/2 hours and asked what was taking to so long - they said they were waiting for the warranty to be verified! I was there at 7:30am and was first in line, waited 5 hours total for a simple brake job. I had to lose half a day of work. We were looking to purchase a Ford Bronco but will NEVER buy or use AutoNation of North Canton EVER again.

I recently purchased a 2500 GMC Sierra from Ron Marhofer GMC and had a great experience. They had…read morean excellent selection of trucks to choose from and were very up front with pricing and trade values. I felt like the sales representative Doug did an excellent job showing me the vehicles and it was a very transparent sales process. I would highly recommend this dealership.

I made a appointment and filled out all thier information then all of a sudden "they lost the keys"…read morethen "lost the vehicle" then "lost the keys" Matt is not professional

Amazing service. I typically went to the dealer. I took my car to Jeffs for service this time. The…read moreprices were great and the manager was very accommodating and through. Highly recommend Jeffs service department

I want to personally thank Howard, Hans and Jeff the owner for addressing the concerns raised on…read more my 2018 Audi S5 sportback that I bought last May 2022. Howard and with Jeff's support addressed the concerns and exceeded my expectations and i am very grateful for their help. Jeff's Motorcars stands for quality and trust and I am pleased to say i give them five stars. I will be back in years to come for another purchase. Thank you guys. These guys know cars! Al R.

Great experience at Toyota of North Canton! The sales team was friendly, straightforward, and made…read morethe whole process quick and easy. Would highly recommend!

I wanted the service desk people to check m tire pressure for me. I pulled into the garage - no one…read morecame out so I finally went in. two people an older woman and an older man were talking and doing nothing. I waited and waited. they looked at me and just kept talking. Finally a gal way down at the end who was there when Cain had it said I will help you and she did. She is and always has been very helpful, Pretty bad when you are not even acknowledged by the service peoplewho are doing nothing

Customer service is always a question when you walk into any car dealership. I can honestly say…read morethat Spitzer is a great place to buy a truck! We didn't have a great experience at a dealership that someone recommended us, and Spitzer was on our way home. We stopped in just to do one final look, and with in minutes were treated with respect and a sales person who wanted to help us find the right solution for our situation. This is a great team, and have earned lifetime customers!

If I could post ZERO stars, I would. I bought a 2014 Dodge Ram from Spitzer Chevrolet on March…read more25th, 2026. On April 7th, less than two weeks of driving this truck, a check engine light came on. I had a different dealership do a diagnostic and the code came back as a faulty fuel sensor module. This is a particular problem with this model when you fill the gas tank to at least half a tank. The sensor decides to become retarded. I also discovered during these almost two weeks that my front passenger side drip rail was clogged and raining on the interior of my truck. Called the salesman who sold me the truck at the Spitzer dealership within a half hour of the check engine light coming on, explained what was going on, and he said, 'bring it in, we'll take care of it for you'. Now, knowing that I had the truck for less than two weeks, that implies to me that the dealership is willing to fix the problem, pro bono. When they got this truck from auction or wherever, their service techs absolutely would have put this truck on a diagnostic whether there were idiot lights on or not. I'm sure this isn't the first time that check engine light came on and they sure would have damn well seen it in the computer memory, just like they did when I took it in today, even without the check engine light being on at the time. Here comes the good part.............they wanted me to pay to the tune of $1,877 plus tax to fix the fuel pump sensor. So much for 'we'll take care of you'. Next time, make sure you include the vaseline when you THINK you're going to shyster someone who knows what it takes and the amount of time it takes to work on vehicles. 4 and 1/2 hours to change a sensor? I don't think so. Your 'techs' need to go back to school. This is a two hour job. You know, dealerships have written service manuals that tell you exactly how much time a job should take. Get a new one. And definitely get a service advisor that actually knows WTF they're supposed to be talking about. Serving as a go between for the 'techs' and the customers is absolute b.s. As a service advisor, Becky should have the written manuals at her fingertips as well as cost for parts. I looked up the correct part with the vin number and gave you a ballpark on what the sensor SHOULD cost and also the cost of an entire new fuel pump. You disregarded both and wouldn't even tell me what part number your 'techs' gave. I've been working on cars longer than you've been alive lady, even though I'm a chick, I do know what I'm talking about. Either learn your shit or get a different job, because you definitely suck at it. I had to demand my truck back so I could leave. The manager, John, said the would do it for $850 after me being irate in the middle of the dealership and service department for about 45 minutes. Lot of help you are. Your customers are your lifeline. Ignore them and eventually you will lose your job. That's exactly what you did to me. You were sitting less than 10 feet away behind the reception desk when I came in and asked to speak to my salesman or a manager. You did NOT acknowledge that you were a manager until after I had already been waiting for Matt for 15 minutes. So, keep pissing off your customers, see what happens. Great Lakes Hyundai dealership in Streetsboro is now fixing my fuel sensor and drip rail for $500 total and ALSO gave me a free loaner car. My grandparents, my parents, and myself ONLY went to Spitzer to buy our vehicles over the years. I'm sure my family has bought enough cars from Spitzer to total of well over 6 figures. That stops now. I will never buy from this dealership again and will actively tell other people not to either.

Great sales people and the loan officer was great. Picked up an X7…read more To the owner, you have a great building and staff but they don't have the tools they need to make you more money. Loan officers computer was super slow to process and sign paperwork. Said this was normal and super slow system. Took over two hrs bc screen would freeze. Had a couple waiting two hrs till he finished mine before doing theirs. Get the poor guy high speed Internet and updated computer so he can process loans. He is limited to so many a day right now. We are talking about $70-80k cars here.

Took my car in for brakes and of course they had a whole list of things they wanted to do to it…read more They said I needed rear shocks, but I never had any problems with them or felt anything wrong with them. Of course, as I drove it home the next day, the shocks were bottoming out and the steering didn't feel tight. I started having a lot of play in the wheel. I called and they denied doing anything and more or less called me a liar. We have always taken the best care of that car and it still looks brand new after 9 years and 75,000 miles. Very disappointed in this dealership and will never return there again.

So, they were able to help me and make sure everything was ok. they are really nice and Jason in…read moreservice was kind, he drove my car, and thoroughly inspected it for me. I DO love my car, and I appreciate you Jason!

Add me to the list. Came here because Capital One approved a line of credit for a car. Saw one I…read morewanted, call first but was gone when I got there next day. Car I bought has been NOTHING but problems. May just have to cut my losses. DON'T GO HERE!!!

Beware of this dealership! Steve sold us a car with a cracked frame. Unsafe for the road. This…read moredealership has the car and money for 2 1/2 months, with a promise to fix it. All we get is a run around. Last Friday we were supposed to pick up the repaired vehicle , but it was not at the car lot. No call, no car, no money. Beware of their deception. Poor business practices!

Purchased a Kia from Tony at Main Street Motors for my father. After about 8 months a problem…read moredeveloped that was catastrophic to the engine. Main Street Motors had no liability in this situation. I took the car to Kia in Alliance and they wanted to replace the motor for $12,600 and charged us over $900 dollars just to say it was bad. I brought this problem to Tony the owner of Main Street Motors and he asked me to let him pick the car up and see what the real issue was. Keep in mind that this is not his problem, it was a very weird situation with this car and Tony stepped up and towed the car to his shop and dug in. He had no reason to help my dad, who is 88 years old, but he did. Tony's shop found that the dealer was lazy and now the car is fixed, for much less than they were asking. The car business has such a bad reputation, Main Street Motors is not part of the problem. If you are looking at an automobile I can't recommend this dealership enough. Quality of cars combined with high character ownership makes this a no brainer to buy a car from them. I have to buy my 16 year old son a car, and I will be buying from Tony at Main Street Motors. Thank you Tony for all you did. David Laliberte

Friendly - yet not pushy! They're a used car dealer....so you get what you get, but they are best…read moreto deal with, have very good selection with fair prices. They've been there and they'll be there. Nice guys

Mike was very helpful, not pushy, informative, answering all our questions. Fair pricing. Easy to…read moredeal with and very efficient in closing. Highly recommend them.