The tailpipe of my vehicle separated from the muffler. I called to make a service appointment, and…read morewas surprised to be told that I didn't need one, and to just come in. I checked in at the desk, and the shop had my vehicle on the lift in under 15 minutes. They took the time to show me what the issue was, and advisd an easy, inexpensive repair that saved me hundreds of dollars. I was in and out and back on the road in under an hour, for under a hundred dollars! All garages should take notes: this is how it's done.

Went in for a rattle sound possibly cv joints or hub bearings and inspection. I was told it only…read moreneeded ball joints. I had the work done paid $330 and drove away but the rattle was still loud. They told me they dont know maybe struts but I knew it wasn't. I bought sway bar end links and control arm to have them installed. Another $300 to fix the rattle but of course it was still there. I then took it to Tallmadge Auto/Tire and they told me immediately it was the hub bearings and that Market muffler didn't even tighten the axle nut it was completely off. Mind you Ray the mechanic told me the car was good and ready to drive to south carolina! On top on their incompetence they were rude and dismissive and their mistake could have cost my life or at least catastrophic damage to my vehicle! Never take your car here if you value your life and your money!

The service that Will request was done in a quality time. Always have coupons available to look out…read morefor coupons.

Was in line behind one car and was told to move car around to different lane. Because another car…read moreneeded serviced. Was yelled at for honking our horn a chewed out by one of the workers. He was very rude.

Okay. So I received a coupon $25 off. That location was booked. So I drove to another. Asst…read moremanager, gave me the deal. Great. I get high mileage synthetic. $75. Well he says I need a knew filter. Okay I'll do it. Well when all was done someone forgot to put a hose back on and my car acted like it wanted to stahl. It was a little annoying... and some guy who I didn't even see working in my car came over to fix the issue... but they were just gonna let me drive away... the car is acting like it wants to stahl... attendant... huh... me: shuddering, Attendant: huh?... looks back at another guy he says it's sounds like it's gonna stahl. I don't know. $81 dollars for an oil change... it's cheaper at the dealership.

Teach your techs how to properly torque an oil drain plug. This is basic…read morestuff.......................

Everyone was very friendly and patient despite the weather being one of the hottest days of the…read moreyear! The manager was very considerate and had me pull up extra close to the gate to ensure that I wasn't in the direct sunlight, I hadn't even thought about that!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cuyahoga Falls.

Ledt my car on blocks and ran the engine quite a long time. Shady guy at the desk. Never again.read more

John and his crew of skilled mechanics wont let you down. Fair prices and great service.read more

Always efficient and helpful. I've purchased tires there multiple times. Both times without an…read moreappointment, and they got right to me.

Free your schedule if you come here.I pre-scheduled an oil change and my appointment was for 11. I…read moream writing this review almost after almost two hours of sitting in the lobby and still waiting. I'm only giving two starts because the place is clean and the prices were good.

I had a very frustrating and disappointing experience with Take 5 Oil Change in Barberton…read more After receiving service at this location, I later had my vehicle inspected at Infiniti of Akron on March 26 during a multipoint inspection. The dealership documented that the differential fluid in my vehicle was not the correct viscosity, which can potentially cause damage over time. They provided me with written documentation of this issue. Based on that, I submitted a claim to Take 5 corporate requesting reimbursement for $172.41 so I could have the differential service properly completed at Infiniti. I was told I would receive a response within 5 business days. By April 2, I had heard nothing--no call, no email, no update. I then went back to the Barberton location on April 4 and spoke with the manager, Chris. He informed me that my claim had already been denied because he personally performed the service and believes the correct oil was used. He also stated that I should have received an email, which I never did. This is extremely concerning. I provided official documentation from a certified Infiniti dealership, yet my claim was denied without communication or proper follow-up. The lack of accountability and poor customer service is unacceptable. I trusted Take 5 with my vehicle, and now I'm left dealing with the consequences and paying out of pocket. At this point, I will be escalating this matter by filing complaints with the Better Business Bureau and the Attorney General's Office. I would not recommend this location to anyone.

Incompetent staff that prey on women! I went to this location for an oil change. They said I needed…read morea coolant flush. I said no. The tech said they would not do my oil change without a coolant service. I was pressured to do to the service until I relented. There was also another lady beside me getting the same high pressure sales tactic to do the coolant service. I left and went right home. The next morning on my way to work the heater wasn't working and the thermostat climbed into the red. I had to pull off the highway and limp my car along until I found a safe spot. It was 15° out and I had to wait there for a tow truck. The manager of the shop admitted to not filling my vehicle up and completing the coolant service to my husband. I've called 3 times and was told last to week a manager would call. Still waiting for an apology and refund

We're from Alabama and was in an emergency situation needing a tire fixed to get home. These guys…read morewent above and beyond to help us get back on the road. Most places we went to it was close to closing time and would not help us. Awesome staff!! Thanks so much!!

Great service! Even though they do not work with my warranty company any longer they took the time…read moreto look at my vehicle and discussed what was wrong. Great people highly recommend