Ok update. This summer 2025, I made another appointment at my Boyfriends home in Paso because our 2 heating/AC systems were about 25 years old and needed replacement. I used them because they are in the COSTCO program so you get a huge gift card after install and city permit signs off. We are Costco executive members With the Costco program you get the top of line Lennox equipment and since we have 2 complete systems at the house this is what replaced. 2 new systems. They also upgraded the ductwork to make it run properly. We added a garage attic fan as well. We also upgraded to the WiFi thermostats you can control with the Residio app on your phone and we love them. Once it's finished an outside company comes to test system and report on airflow. The city inspector needs to see this report. When he comes so show him. Don't use the call center number. Use the local phone number I'm providing in attached photo. Paso heating was bought out by Wightens and I do not recommend that company so don't get moved over if they say they are busy. Stick with this one, it's totally worth the wait. We love our new systems and the staff at every step were great !! Highly recommend PRH&A read more

Paso Robles Heating and Air - Use local phone number not the call center. - Heating & Air Conditioning/HVAC Near Me - Paso Robles, California

Their tech did not know what he was talking about. Never provided a repair estimate. Cannot speak to an actual staff member as all calls are routed through an obnoxious call center. read more

PR Heat & Air installed A/C for me several years ago. Until last year I had them come out regularly to service the heat unit and A/C. I was told on the phone that they couldn't service both units at that time of the year. They would have to be done separately. I called last year to try to schedule service and some kind of hokey AI "thing" answered. What a farce of a so-called conversation that was. I hung up and called a local company. This year I decided to try PR Heat & Air one more time.. The phone was never answered. I tried twice. Wow, what a horrible way to treat customers. I am doing business locally with companies my neighbors recommend. read more

Paso Robles Plumbing, Heating & Air lied to me, destroyed my bathroom, left mold in my home, and then tried to cover it up. If I could give this company negative stars, I would. My experience with them has been nothing but lies, damage, and gaslighting -- and the nightmare is still ongoing. The Scam Started on Day One I told their salesman, Bill, exactly where I wanted my AC unit. I was very clear: it was the only spot I would accept. Bill swore up and down it was "100% possible" -- but only if I paid several thousand dollars extra for a special "space saver" unit. I agreed, only because he promised me that exact placement. On install day? Total bait-and-switch. The crew flat-out told me it couldn't go there. And instead of asking me, they plopped it down in the middle of my yard and walkway. I literally walked outside to find a giant metal box blocking my path. When I complained, they refused to swap it for the cheaper model I should've gotten, saying I was "locked in" to the expensive one. I was forced to pay thousands extra for a unit I didn't want, in a place I didn't approve. A Hack Job From Start to Finish Their installation was so sloppy it looked like amateurs did it: * They ran wires over a trellis even after I told them it was coming down -- then tried to charge me extra later to fix it. * They bent the coils on my brand-new unit, promised to straighten them with a special tool, and of course never showed. * They cut random holes into the siding of my house and into my bedroom wall -- then smeared silicone over them like that was a repair. The Bathroom Collapse On June 29, my 70-year-old grandfather fell through our bathroom floor because it had been rotted out from hidden water damage. My contractor tore everything apart and discovered the source: the AC unit had been pouring water into the walls for months due to botched installation. Floors, walls, insulation, everything was destroyed. Mold everywhere. This wasn't just a slow leak -- this was gallons of water eating away at my house while I had no idea. They Admit Fault -- Until They See the Bill When I called, their own technician came out, saw the destruction with his own eyes, and admitted it was 100% their fault. He even explained that the insulation was installed wrong, which caused the drain line to clog. He took pictures, made notes, and promised me the company would cover all damages. Then Mike, the install manager, called and told me the same thing: "We'll take care of it, this is our responsibility." I trusted them. But once I submitted the invoices? Suddenly, it was a different story. Holly's Web of Excuses Enter Holly, the office manager -- the queen of excuses. * First, she told me they wouldn't pay because I had "so many contractors" working on my house that any one of them could have damaged the lines. Reality check: I've had two contractors, and they've worked together side by side on everything. * Then she claimed my remodel was "so extensive" that it must've messed with the lines under my house. Let me spell this out: I'm having a backyard refresh, new flooring, and my cabinets painted. That's it. This is not some massive renovation. No one has touched my AC lines. * When those excuses didn't stick, she pulled out the wildest lie yet: blaming my "new siding." My siding hasn't been touched since 1979. They were literally inventing construction that never happened just to dodge responsibility. And here's the kicker -- when I hired independent inspectors from Wighton's (their sister company under Pipedreams) and Bee Right There Plumbing & Air, both confirmed the same thing: the damage was caused by Paso Robles Plumbing, Heating & Air's botched installation. What did Holly do? Denied Wighton's was even their sister company -- despite public lawsuits proving otherwise. She wasn't focused on fixing my bathroom, or my destroyed insulation, or the injuries my grandfather suffered. She was focused on twisting herself into knots to avoid paying. The Aftermath Because of this company's negligence: * My 70-year-old grandfather was severely injured. * My bathroom was gutted by water damage and mold. * My brand-new insulation collapsed after they cut structural supports, leaving it infested with rats. * I've been without a shower or bathroom for weeks. And Paso Robles Plumbing, Heating & Air? They're trying to stick me with the bill while stacking lie after lie on top of each other. FINAL WORD: Paso Robles Plumbing, Heating & Air (and their sister company Wighton's) are dishonest, sloppy, and dangerous. They'll bait you with false promises, wreck your home with careless work, then gaslight you with excuse after excuse to avoid accountability. This is the most corrupt, unprofessional company I've ever dealt with. If you value your home, your health, or your sanity: DO NOT HIRE THEM. read more

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A/C wasn't working. Requested for someone to come out and take a look. 1. They have AI answering the phones and it is shit to deal with. 2. They had done a fix a few months ago. 3. They got here and after a quick check he said we needed a whole new unit and ducting also. I called another company to get their thoughts and quotes. That guy fixed the issue in 15 minutes and now my house is ready for 100 degree weather! Thank goodness for honest, reliable and knowledgeable people. read more

All I can say about Paso Robles Heating and Air, is excellent, excellent, excellent, and the best service. They care about their customers, they are skilled at heating and air, and they have expertise. I will always use them and consider them the best in the industry. read more

Paso Robles Heating and Air - and my Lily is nice and warm now, thanks to Paso Heating and Air! - Heating & Air Conditioning/HVAC Near Me - Paso Robles, California

They asked me to call about the problem. I did, and was refunded the $50. And I was told from hereon techs would be told to honor the coupons. This is honest and forthright, though I still had to have the time and persistance to get it straightened out. read more

After the sweltering summer of 2023 in which a local company failed to repair our airconditioner (but charged us $1300), we asked Paso Robles Heating and Air to either repair or replace our existing a/c. They came out to our house and found out that the a/c could not be repaired. It was too damage because it was poorly installed in 2011. We settled on a fair price for a new unit. They took two days for installation. In May one of their workers (Lance) came out and tested the unit to make sure there were no glitches in the system. He did a cautious and thorough investigation -- much better than was done by the previous company. The good news: We sat at home today in a comfortable house at 78 degrees F, while it was 104 degrees F. outside. Thank you PRHA and Lance. read more

Thorough service of our HVAC systems & smoke detectors. Certainly our "go to" over the years. Value and peace of mind.

I did not use Paso Robles Heating and Air. They wanted to charge me $89.00 for the tech to come out at the work to b e done. I asked if that fee would be absorbed at the completetion of the job. I was told NO and Paso Air and Heating did not get hired by me. read more

If you take my advice do not use Paso Robles Plumbing Heating and Air. The new owners of this business have allowed the service department to practically collapse. For ten years we dealt with this company. Our heating/A/C was installed by Don the owner who sold this company and it seems the service upon which one could have depended went with Don. Today an appointment was set for a service technician to attend to our HVAC and our twice a year seasonl service. At 4 PM when no-one had arrived I phoned, to enquire as to the status of the technician's arrival. The dispatcher said that there was no technician assigned to our home. Yet his same dispatch department phoned me on Wednesday the 14th Feb to ask if I could change my service appointment from Wednesday the 21st to the 14th. Where is the integrity? Where is the trust? Use this company at your peril. read more

Good service. Helpful in the office Got an estimate Very nice to speak with them Prices a little expensive read more

This review is for Steve Mayfield. Steve showed up as a check to make sure I was getting everything I needed since I got scammed by Bee Right There heating and ac. (Update- The owner of Bee Right There ended up stepping up and making it right so kudos to the owner) It was an emergency fix so I already had another guy here fixing what Bee Right There broke but Steve still stopped by because he hadn't heard back from me. I really appreciated that . He was so polite and responsive and I appreciated his advice and prompt check up. I did not have him do any work personally because the other guy was here working but I would recommend Steve and Paso Robles heating and air to anyone since he was knowledgeable and prompt ! read more

I called for service this morning to address a problem caused by a handy-man that he couldn't fix. I needed a hose connected from the water line to my new frdige. Chris came out around 12:00-ish and fixed in one hour what the other person took 3 hours to mess up. Chris was very friendly, pleasant, and professional. I was very impressed with his work. I would recommend him and the team at Paso Robles Plumbing, Heating, and Air. They provided good service and got here earlier than expected. Thanks again for the excellent service!! read more

We had Paso Robles Heating and Air replace our water line out to the street. They were reasonably priced, great to work with, and went above and beyond helping with city permitting issues; especially when we discovered we also had some public street tree issues that made the job more difficult. We had an excellent experience and would highly recommend them to others that need work done. Thank you Wayne! read more

Great service from Mattto correct our tricky Lennox problem. he was thorough and took the time to explain everything. I will call then again for future needs! read more

The air conditioner had broken during those hot days. Called Paso Robles Heating and Air and was scheduled to have some come out. Stephanie the receptionist was super friendly. She let me know when they would be coming out and called and left a reminder the day before. Dany came out in the morning to fix our unit. He explained what he was doing and explained in a way so we would understand. The unit is old and he fixed it with it's problems as an older unit. He told us what he was doing to help with the problem. We are so happy with his service and kindness he showed us. I would recommend them to anyone who needs help with their heating and cooling unit. There will be a day when we will need a new unit..... and I will be calling them! read more

My heat stopped working. The inside of my house was 57. I called Paso Robles plumbing at 7:30 in the morning they arrived at 10:30. A nice young man came walking into my house. His name was Cam. He was thorough, professional, and knowledgeable. All the issues were fixed. I will use Paso Robles plumbing in the future. read more

Paso heating and air is one of the best companies in the north country to work with. The quality and professionalism they deliver is second to none. We just had a new Heat pump installed in our home in Templeton. The project got started on time and was finished just like they promised on time. My wife loved the fact that they always cleaned up after themselves at the end of each day. I liked the high quality of workmanship. Don't go any place else. Great value and quality work. read more

We have been on a maintenance contract for several years and really like the peace of mind that it brings. Of course, mechanical things give no warning but regular check ups help. We have always found the technicians efficient, on time, and personable. It is a plus to have questions answered in a practical no nonsense manner. We had a cranky furnace but the technician solved the pesky problem. Sincerely, Del C. read more

Tyler was very professional and courteous. I called the company at 8:00pm at night and they accommodated my needs by dispatching Tyler first thing the following morning. He quickly assessed the problem and provided solutions to complete the repair. Pricing was very reasonable and the work quality was top notch. I definitely recommend Paso Robles Heating and Air ! read more

Outstanding service and follow up. I recommend the yearly check up option. The check my dual hvac equipment twice a year. Air conditioner in spring, furnace in fall. read more

AC check up was accomplished. The service was on time and the technician was very courteous and thorough. He was also very conscious of cleanliness in our home. The "Fan Club" is a very good bargain for maintenance of your HVAC system. I high recommend Paso Robles Heating and Air ! read more

I joined the club for spring and winter HVAC service and maintenance. The employee (Ian) was punctual, friendly, respectful, and knowledgeable. Crawled into the attic for the heater, and subsequently offered to vacuum the residue of insulation that fell to the floor. All tolled, I had a good experience and consider Ian an excellent representative of the company. By joining their service club, I no longer worry about the HVAC system - a good quality value for my peace of mind. read more

Wayne Murphy was kind, professional, efficient, and exceptional. Would highly recommend Paso Robles Heating and Air.

New owner/new pricing. If you think $299 per hour, for routine repairs, is appropriate then continue giving them your business.

The inducer motor on one of my furnaces was dying. Don diagnosed it and gave me an estimate that evening. Although it took a week to obtain the part, due to pandemic supply chain issues, Dany promised he would install it himself once it arrived. Despite a very busy schedule during the cold snap, he came out today and installed it. Excellent service, very professional and friendly. A shout out to Stephanie for staying cool under crazy pressure from stressed out clients. I have been a loyal customer for 14 years, and this is why. read more

We needed a new air conditioner to get ready for summer. Nothing but a great experience. Took a couple days to get quote. Then the next week for install. So happy with the new system and the installers were clean and friendly. The front office was very friendly as well. read more

Their technician quoted me $6000 to replace a water heater. After discussion, they agreed to do the job for $5500. To justify the price, their technician complained about the cost of doing business in California. I thanked the tech and called the next reputable local plumber that carried the same equipment and they did the job for just under $2000. read more

Great response time and quality plumber. Worked to get problem fixed without unnecessary costs.

I highly recommend Paso Robles Heating and Air. Cam was my technician and he did a great job. I have a very difficult furnace to service due to very tight quarters...he fixed issues previous service companies repaired incorrectly. Again, highly recommend. read more

What a wonderful experience we had with them! Stephanie was amazing Helping us get on the schedule as soon as possible. John our technician was early, courteous, and a master at his craft. Not only did he get us up a running in one visit, I feel a big sense of relief that our system was thoroughly looked over and addressed for future potential problems. Great customer service, from scheduling to our repair, would highly recommend these guys for a no BS get your AC back blowing cold experience!!! read more

Came out to diagnose a heater problem and quickly found the issue. Got the correct part the next morning and fixed that day. Even showed me the part that went bad and explained what was wrong with it. Plus, Chris was a nice guy who thoroughly explained the process. read more

Learned lesson, shop local contractors. Paso Robles Plumbing, Heating, and Air provided excellent service from the technician and a complete write-up of what was done on the service call. He followed up on every item listed by a scam artist to be sure every item was cleared as checked over and from there he recommended no repairs needed. His honesty and thorough service saved me big bucks and proved to be the best $79. I have ever spent! read more

If I could give them -5 stars I would. Firstly, they were 2 and 1/2 hours late (appointment was at 12, he arrived at 2:30) with no call to let me know he was late. The job was to hook up my new sink and new gas cooktop. When the repair man came he said it was too big of a job to do that day because he was off at 3 and it was a 4 hour job.! ( so why did he even come then?) why would that take 4 hours? I asked for an estimate ( we had all the parts) he said it was $400/ hr for labor!!!!! And the total would be $2100!!! I'm not sure where the extra $500 came from after the $1600 for 4 hours of work and we had all the parts??? So I refused the project and then he charged me $90 to come out 2.5 hours late, without enough time to do the job for a ridiculously high estimate! I lost 3 hours of work waiting for this? Any way, my husband, not a contractor or a plumber, (a computer guy) did the whole thing himself in 90 minutes. Do not use this company. read more

Your service person was polite and efficient. However, your prices are highway robbery. No one would tell me how much it would cost until I had already incurred a 77.00 fee for the call. $450,00 to clear one drain is way too much. I will never call you again and will tell my friends how I was used as well. read more

Needed heater repaired. Diagnosis had already been done by SoCalGas and problem and fix was known. They sold me a part that was 400% over the asking price. Obscene. The 2 technicians on site agreed. read more

The technician did a good job of servicing my furnaces. He was on time and professional. However, I did NOT like dealing with the "Call Center". The worker there was polite but did not seem to know much about the business, its practices, or how to answer my questions. I would MUCH prefer to deal with the business directly, as in the old days. read more

Top quality company. The service person was well qualified and did a great job. I will hire them again.

I'm very happy with the service I continually get from Paso Robles Heating and Air. I usually request Mark Delay as my tech due to his ability to quickly diagnose and solve my problems. In this case Chris and Matt added a return to our HVAC system. The work was fast, clean, and exceeded my high expectations. Special thanks to Mark for getting this scheduled quickly. I highly recommend this company for all of your heating and air conditioning needs. read more