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    Rocksteady Plumbing

    4.9 (93 reviews)
    Open 8:00 am - 6:00 pm

    Request a quote

    Response time

    1 hour

    Response rate

    100%

    Services - Rocksteady Plumbing

    Plumbing inspection

    Rocksteady Plumbing Photos

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    Recommended Reviews - Rocksteady Plumbing

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    6 days ago

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    2 months ago

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    6 months ago

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    6 months ago

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    3 months ago

    I used their online system to request service. It is now 13 days later and I haven't heard a word.

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    4 months ago

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    11 months ago

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    1 year ago

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    9 months ago

    We had the do routine maintenance on tankless water heater. I would recommend and use them again.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    Came out on a Sunday emergency. Clean, friendly and completed the job in a timely manner.

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    2 years ago

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    1 year ago

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    Paul R.

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    5 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    We have used Rocksteady a couple of times. They do a great job and are friendly, on time, and courteous. I wouldn't call anyone else.

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Came on time, reasonable price, work done well, good follow through and they answer their phone.

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Very nice and professional service. Showed up on time and helped fix my plumbing issues on our ranch. Highly recommended.

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    7 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Rocksteady Plumbing

    Review Highlights - Rocksteady Plumbing

    Lance was very professional and efficient in repairing the water main leak.

    Mentioned in 8 reviews

    Read more highlights

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    (95 reviews)

    Ok update. This summer 2025, I made another appointment at my Boyfriends home in Paso because our…read more2 heating/AC systems were about 25 years old and needed replacement. I used them because they are in the COSTCO program so you get a huge gift card after install and city permit signs off. We are Costco executive members With the Costco program you get the top of line Lennox equipment and since we have 2 complete systems at the house this is what replaced. 2 new systems. They also upgraded the ductwork to make it run properly. We added a garage attic fan as well. We also upgraded to the WiFi thermostats you can control with the Residio app on your phone and we love them. Once it's finished an outside company comes to test system and report on airflow. The city inspector needs to see this report. When he comes so show him. Don't use the call center number. Use the local phone number I'm providing in attached photo. Paso heating was bought out by Wightens and I do not recommend that company so don't get moved over if they say they are busy. Stick with this one, it's totally worth the wait. We love our new systems and the staff at every step were great !! Highly recommend PRH&A

    PR Heat & Air installed A/C for me several years ago. Until last year I had them come out…read moreregularly to service the heat unit and A/C. I was told on the phone that they couldn't service both units at that time of the year. They would have to be done separately. I called last year to try to schedule service and some kind of hokey AI "thing" answered. What a farce of a so-called conversation that was. I hung up and called a local company. This year I decided to try PR Heat & Air one more time.. The phone was never answered. I tried twice. Wow, what a horrible way to treat customers. I am doing business locally with companies my neighbors recommend.

    Santos Bros Plumbing

    Santos Bros Plumbing

    (22 reviews)

    We had a very disappointing experience…read more We were charged an $89 service fee just for an inspection. The technician Nate diagnosed the issue as a simple diverter, which he himself said costs around $20. However, we were then quoted $700 for the repair. When we asked if there was any flexibility on pricing, we were told there is no negotiation -- but then were offered a $50 discount in exchange for leaving a 5-star review, which felt inappropriate and not genuine. The interaction became uncomfortable when we questioned the pricing, and the explanation given (overhead, gas, etc.) did not justify such a large markup for what appears to be a straightforward repair. For comparison, we had another licensed professional come out the same day. They applied the inspection fee toward the repair and completed the job for $200 total, which felt much more reasonable and transparent. Overall, this felt like a waste of time and money. I would strongly recommend getting a second opinion before proceeding.

    First off the mistake of calling them and the dispatcher saying that the plumber will tell you what…read moreit will cost after me saying I already had the washer guys come out and say that it just needs to be unclogged with the correct snake was a definite red flag. I called Santos saying to please bring a snake that will unclog the clog. That did not happen. What I didn't know is he would say oh let's use the 36 ft snake for 448 then after that didn't work he then goes to say he will cost more just to use a bigger snake for 498 then after not using that snake he then proceeds to charge us for the 498. Then says what ever bigger snake he has to use is going to charge more.. then says I could have charged you 1400 to use the other 100ft snake. Then says I know someone who has a hydro pump that will cost 1000. We didn't know that the price we paid was actually on a high end for the service needed and it did not live up to that standard or expectations. He first says oh please give me a 5 start review after hyping he is going to fix it. The first time when there was a mess he cleaned it but the second time he left it all over the floor/ the wall with the dirty towels on the floor with the disgusting backed up smell . My husband suggested to use the shop vac which he goes oh yeah we can use that. So we had to suggest how to clean the mess After him saying they pride them selves of cleaning the mess .. Then he says let's go look at a crawl space to look at the pipes but he can't get into it since he was bigger then the crawl space plus said his brother can't fit in that either and says he would have to hire someone smaller to get into it which would I know cost more money to do that. Then says oh that's old piping that will cost you 6000 to fix it. Which at this point he is totally throwing random numbers out . At the end when we realize he can't fix it and is just trying to charge us more. Then he said he can come back tomorrow to fix it . At that point we just payed him for the 498 which we realize was a mistake it should have been 448. But we just wanted him to leave, then we proceeded to clean up the mess ourselves and had to call another plumber who quoted us 250 to use any snake size. Seriously the worse experience and we should have called a place that gives a quote first that doesn't charge per snake and has legit paperwork. They don't have an official business office either and he said he's been business for only 3 years. I wanted to add to this review that we had another company who not only charged us 285 for 1 hour of any size snake and within 20ft of the line, it got cleared. They even went 40ft to make sure tested it out and even cleaned after wards, brought there own vacuum, cleaning towels.

    Rocksteady Plumbing - plumbing - Updated July 2026

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