Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

We had a Joe come out because we had a leak in our shower. He was prompt, reasonable, and quickly…read morefound and fixed the problem. A week later, we had him replace our water heater as it stopped working. Another fantastic reasonable job compared to other plumbers in the area. We highly recommend Joe's Plumbing

If you are looking for a professional, good rated plumber Joe is definitely the person to call. He…read morecame out on time and fixed my issue in a timely manner. He also explains everything in terms that a non plumber can understand. Thanks Joe

Ok update. This summer 2025, I made another appointment at my Boyfriends home in Paso because our…read more2 heating/AC systems were about 25 years old and needed replacement. I used them because they are in the COSTCO program so you get a huge gift card after install and city permit signs off. We are Costco executive members With the Costco program you get the top of line Lennox equipment and since we have 2 complete systems at the house this is what replaced. 2 new systems. They also upgraded the ductwork to make it run properly. We added a garage attic fan as well. We also upgraded to the WiFi thermostats you can control with the Residio app on your phone and we love them. Once it's finished an outside company comes to test system and report on airflow. The city inspector needs to see this report. When he comes so show him. Don't use the call center number. Use the local phone number I'm providing in attached photo. Paso heating was bought out by Wightens and I do not recommend that company so don't get moved over if they say they are busy. Stick with this one, it's totally worth the wait. We love our new systems and the staff at every step were great !! Highly recommend PRH&A

Their tech did not know what he was talking about. Never provided a repair estimate. Cannot speak…read moreto an actual staff member as all calls are routed through an obnoxious call center.

I cannot recommend North County Plumbing enough. They're the BEST IN THE BIZ. Don't waste your time…read morecalling anyone else (seriously). We had QUITE the plumbing issues to overcome. After going round and round with another company, having problems with communication and reliability, I finally wised-up and called North County Plumbing. They responded immediately (at 4:30pm) and came out the next morning. Paul and Jim were available for all our questions, were thorough in their explanations, priced reasonably, and have gone above and beyond to accommodate our very needy property in a timely manner. Dre (one of their plumbers) has also been great to work with as we've battle some head-scratching plumbing problems. I don't wish plumbing problems on anyone, but if you do have the need, do yourself a favor and call these guys FIRST! You won't be disappointed.

I am a ranch owner with three homes on the property, in San Miguel. North county plumbing is the…read moreonly plumbing company that I will use. They are honest, totally accommodating to time schedules, and the urgency of the service request. Time and time again they have been so truthful and honest with me, about whether or not a job should be even attempted. Living on a ranch there is a host of plumbing problems that can come up. They could have charged me thousands of dollars, but instead opted to be honest and ethical. they have always told me the truth regarding my options and guided me in the most economical direction. They're always on time, and they do great work. I cannot recommend them more highly. This is the company you should go with and can trust!

Great Service!! Fast and friendly!! Fair price...I would use again for any plumbing issues!!read more

Cameron from Busy Bear plumbing just finished clearing our kitchen drain. The service was very fast…read moreand Cameron was professional and explained everything he was doing. He left everything clean and dry. I highly recommend Cameron and Busy Bear Plumbing.

All star plumbing is just what you hope for when calling in a plumbing crisis! Mike is honest,…read morereliable and a true professional. He runs the company like a well designed machine. Often he looks at what your plumbing options might be and does not attempt to mislead you to do plumbing repairs that are necessary. Mike and his crew have repaired many major plumbing issues at my 70 year old home. I give my highest recommendations to employ All Star Plumbing. You will not regret your decision.

Arrived on time. He was polite and knowledgeable AND patient with my continuous questions. Cleaned…read morearea after work was finished- even wore paper booties over shoes due to the rain. I would call All Star Plumbing again.

This is a belated but well deserved review for JFC Plumbing. Let's start with the initial call to…read morethis company. The owner, Scott Hellesen, answered the phone!! No answering machine, no voice mail message. What a relief. I told him about my problem, and he was at my house the same day to take a look. Scott, Alex, and Austin arrived the next day to fix a long-standing problem that two other plumbing companies did not resolve. Make JFC Plumbing your first and only call for a plumbing problem. The team was knowledgeable and polite. Thanks guys for a job well done.

JFC Plumbing is a great local plumbing company. I've had a couple issues that they've repaired for…read moreme and I couldn't have been happier. I live in a remote area and we're really lucky that they have a person who lives in my area that is always available. Their response time is quick and their employee is extremely helpful. Reasonable rates also.

Bell's gets A+ all the way around. From the friendly lady on the phone to the experts who fixed…read morethings inside and outside & even told me some things didn't need fixing! I saved a lot of money I highly recommend Bell's for a pleasant, fast and painless fix. They're my go-to plumbers.

Bell's plumbing is Great! Very Professional! Since my family purchased our family compound, we have…read moreneeded Bell's a couple of times. They are always easy to contact, schedule and come out. Had a problem with our water heater some months back. Had a maintenance clog prompt flashing and beeping. They came out, diagnosed, and fixed the problem, all within 45mins. Everything is working perfectly. Bell's is our go to for plumbing needs.

They did such a great job, I wish I could give them 10 stars…read more I had a leak behind my washer, and Austin quickly found the problem and fixed it right away. He is knowledgeable and so nice and I felt comfortable that the job was done right.

I left a vcml & email at 3 a.m. on a Saturday morning for On Point as my water heater was out &…read morewater was spreading across the floor, & I had spent the 2 a.m. hour finding ladders & standing on the tool box trying to figure out what I needed to shut off, and how to stop the water (I'm an old woman, and not a handy one)! By 6:30 a.m. (!!!) Skylar called w/ all the info needed about my current heater, and plans to get us a new one. By 10 a.m. Skylar was at the door w/ everything needed! By noonish, job complete, w/ a new water heater and circulation pump reinstalled with special care for a safer set up as well. This was our second time using On Point~ the professionalism, integrity, and special care was beyond expectations~ especially for a weekend, middle of the night call! Thank you Skylar and On Point!

They responded first. I called because I found out from the water company that we had a possible…read moreleak. Bill was 6 times more expensive than the last bill. They could respond in about 3 hours so went with them. Our sprinkler system would not shut off so he plugged it off and the meter quit running. Hoping that is the only leak we have. It was not cheap but plumbing problems never are. Thank you for your quick response!

Sharing our experience specifically regarding after hours pricing. We had a customer call for an…read moreafter-hours water leak. The total invoice was $698 for approximately 15 minutes on site: $199 for the after hours service call and an additional $499 to turn a ball valve back on. As a fellow service contractor, I completely understand the added cost of providing after-hours service. Technicians deserve to be compensated for leaving their families and responding outside normal business hours. That said, I felt $499 on top of a $199 after-hours fee for turning a valve was more than excessive. I called the owner directly hoping we could have a contractor to contractor conversation about the charge, but he was unwilling to make any adjustment. We paid for the service and take responsibility for why the plumber was needed. My concern is simply the pricing, and I think potential customers should be aware of what an after-hours call can cost.