Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

I had a great experience with 4G Plumbing. Julian arrived right in the scheduled window, was very…read moreprofessional. When he found an issue that needed to be corrected. I appreciated that he explained what needed to be done without putting down anyone else's work. But explaining why it was incorrect. Great communication and a job well done. He even discounted the quoted price after a hidden issue was found that he felt he should have shared prior to quoting. Highly recommended 4 G's.

Summary: An inexperienced technician, followed by an…read moreaggressive technician, followed by an owner who ordered the wrong part and refused to fix the error until it was too late. I still have the original problem, plus a new leak and I'm $1,300 out of pocket. Not recommended. Detail: I hired 4 G's to replace the anode rod in our water heater to deal with a persistent sulfur smell. The first technician didn't have the expertise to install a powered anode, which is the purpose built solution for this problem, and instead asked me to order a conventional rod from a supplier myself. We ordered it together on the phone. When the part arrived, 4Gs sent a different technician, who seemed more competent but was incredibly angry and aggressive from the moment he arrived (swearing, throwing parts around, ragefully hitting his tools, storming around etc). He later explained he was trying to leave town for a long weekend and hadn't expected to be sent to my job but the kid who was supposed to do it hadn't shown up for work. I understand his frustration but it was unprofessional to be so visibly angry in front of a paying customer. Making matters worse, we discovered the supplier had shipped the wrong anode that was ordered with the first technician, so we called the supplier together to resolve it. During the call, the 4Gs technician decided he didn't trust the supplier to get it right and insisted 4 G's order the part directly. I agreed on one condition: the rod had to be zinc or zinc-aluminum, because that is the entire point of the exercise. He told me his boss had "100%" ordered the correct part. Given how many errors there had already been, I spoke with the owner myself, explained exactly what was needed, and texted him afterwards to confirm. He never replied to the text, but the technician assured me it had been handled. The same technician later returned and installed the rod. A week on, the smell was still there and a leak had appeared. I called the office to confirm what had actually been installed: no answer. I called the technician: no answer. I texted him: no answer. Every call, voicemail and text over the next two weeks went ignored. So I held payment until someone would speak to me. The invoice didn't arrive for another three months. 34 days after it finally reached me, they got in touch, and I explained I was happy to pay but needed to confirm the right part was in the tank. By their own documentation, it was a 100% aluminum rod. Not what the job required, and more importantly, not what I explicitly asked for. Rather than offer to put it right, the owner produced one claim after another that none of this was their fault, against invoices, emails and texts that say otherwise. He had even recalled my zinc request himself on the phone when he called about his check. After many rounds of emails he did eventually agree to send someone out, by which point another contractor had already offered to sort it out for me, having heard the story and agreed it was unacceptable. The work was billed in full and paid in full ($1300) because in a dispute like this I'd rather take the high road and keep uncompromised grounds to leave an honest and objective review warning others about how companies like this operate.

We had a Joe come out because we had a leak in our shower. He was prompt, reasonable, and quickly…read morefound and fixed the problem. A week later, we had him replace our water heater as it stopped working. Another fantastic reasonable job compared to other plumbers in the area. We highly recommend Joe's Plumbing

If you are looking for a professional, good rated plumber Joe is definitely the person to call. He…read morecame out on time and fixed my issue in a timely manner. He also explains everything in terms that a non plumber can understand. Thanks Joe

This is a belated but well deserved review for JFC Plumbing. Let's start with the initial call to…read morethis company. The owner, Scott Hellesen, answered the phone!! No answering machine, no voice mail message. What a relief. I told him about my problem, and he was at my house the same day to take a look. Scott, Alex, and Austin arrived the next day to fix a long-standing problem that two other plumbing companies did not resolve. Make JFC Plumbing your first and only call for a plumbing problem. The team was knowledgeable and polite. Thanks guys for a job well done.

JFC Plumbing is a great local plumbing company. I've had a couple issues that they've repaired for…read moreme and I couldn't have been happier. I live in a remote area and we're really lucky that they have a person who lives in my area that is always available. Their response time is quick and their employee is extremely helpful. Reasonable rates also.

I cannot recommend North County Plumbing enough. They're the BEST IN THE BIZ. Don't waste your time…read morecalling anyone else (seriously). We had QUITE the plumbing issues to overcome. After going round and round with another company, having problems with communication and reliability, I finally wised-up and called North County Plumbing. They responded immediately (at 4:30pm) and came out the next morning. Paul and Jim were available for all our questions, were thorough in their explanations, priced reasonably, and have gone above and beyond to accommodate our very needy property in a timely manner. Dre (one of their plumbers) has also been great to work with as we've battle some head-scratching plumbing problems. I don't wish plumbing problems on anyone, but if you do have the need, do yourself a favor and call these guys FIRST! You won't be disappointed.

I am a ranch owner with three homes on the property, in San Miguel. North county plumbing is the…read moreonly plumbing company that I will use. They are honest, totally accommodating to time schedules, and the urgency of the service request. Time and time again they have been so truthful and honest with me, about whether or not a job should be even attempted. Living on a ranch there is a host of plumbing problems that can come up. They could have charged me thousands of dollars, but instead opted to be honest and ethical. they have always told me the truth regarding my options and guided me in the most economical direction. They're always on time, and they do great work. I cannot recommend them more highly. This is the company you should go with and can trust!

Bell's gets A+ all the way around. From the friendly lady on the phone to the experts who fixed…read morethings inside and outside & even told me some things didn't need fixing! I saved a lot of money I highly recommend Bell's for a pleasant, fast and painless fix. They're my go-to plumbers.

Bell's plumbing is Great! Very Professional! Since my family purchased our family compound, we have…read moreneeded Bell's a couple of times. They are always easy to contact, schedule and come out. Had a problem with our water heater some months back. Had a maintenance clog prompt flashing and beeping. They came out, diagnosed, and fixed the problem, all within 45mins. Everything is working perfectly. Bell's is our go to for plumbing needs.

Absolutely the best. I have worked with them for several years. Always on time, knowledgeable and…read moreprofessional. I have commercial and residential buildings that have been serviced. 100% reccomend.

We have been using Richard that owns Available Plumbing for years and he is the best. He is very…read moreknowledgeable, communicative, prompt and have never had a problem with any of his work. I wouldn't hire anybody else. Before we found Richard we tried a cheap plumber and had nothing but problems. Will never hire another plumber except Richard from Available Plumbing

Ok update. This summer 2025, I made another appointment at my Boyfriends home in Paso because our…read more2 heating/AC systems were about 25 years old and needed replacement. I used them because they are in the COSTCO program so you get a huge gift card after install and city permit signs off. We are Costco executive members With the Costco program you get the top of line Lennox equipment and since we have 2 complete systems at the house this is what replaced. 2 new systems. They also upgraded the ductwork to make it run properly. We added a garage attic fan as well. We also upgraded to the WiFi thermostats you can control with the Residio app on your phone and we love them. Once it's finished an outside company comes to test system and report on airflow. The city inspector needs to see this report. When he comes so show him. Don't use the call center number. Use the local phone number I'm providing in attached photo. Paso heating was bought out by Wightens and I do not recommend that company so don't get moved over if they say they are busy. Stick with this one, it's totally worth the wait. We love our new systems and the staff at every step were great !! Highly recommend PRH&A

Their tech did not know what he was talking about. Never provided a repair estimate. Cannot speak…read moreto an actual staff member as all calls are routed through an obnoxious call center.

Mitch did a great job. Our water heater went out and he was able to shuffle some things and fit us…read morein the same day we called which was a huge relief. He ordered the correct part, came back and installed the part and serviced the water heater and it's working better than it has in a couple years and for a very reasonable price. Will be using Mitch in the future!

Mitch Dey Plumbing has done work for me several times at my office as well as home projects. He is…read morequick to respond, reliable, and very reasonably priced. My dad was a plumber for 30+ years so it's important to me to find someone I can trust. I would highly recommend Mitch and his work.

We requested service not emergency. They set a service appointment for this Wednesday. They called…read moreus to confirm it on Monday. They also called us before coming out on Wednesday. KC and Noah then pumped the tank out. Everything went well.

We had an issues with the master bath toilet and we have been using the guest bathroom. I thought…read moreit was a real pain having only one bathroom, and did complain about it and then Karma came a calling. The septic tank backed up and now we had zero bathrooms, zero showers, and zero washer, etc. Of course I went straight to Yelp and found Alliance, they had the best reviews by far and I gave them a call and spoke to Nyla. She was so kind with a great sense of humor, which helped ease the stress. She asked the question, if we knew where the manhole was for the septic. Finding the manhole started a two day ordeal during a historic heatwave with shovels and by the third day a backhoe. Success! You would think calling on a Monday morning would be hard to schedule but Nyla arranged for a truck to be here that afternoon. Nyla sent the nicest driver Robert, who was friendly and knowledgeable and worked aggressively to solve the worst septic tank blockage he had ever seen. He worked diligently and in two hours he had the problem solved. Seriously, Robert was so nice. We needed some extra work done and Robert called first thing this morning with a quote and it was less expensive than our expectations! We would confidently and wholeheartedly recommend Alliance to anyone! And kudos to the owners for hiring such great workers.