Highly recommend 805 Pure Water. They are responsive to emails and calls and provide a great…read moreservice and product. John and Sarah were the only company that gave me pricing up front. There were no hidden costs and you knew exactly what product you were getting. Our installation went smoothly and took two days due to the uniqueness of where our drain was. Otherwise they were professional from start to finish. If you are in the market for a softener and whole house water filter give them a call you will not be disappointed.

Very professional and helpful. Did a great job with fixing…read moremy water softener. Explained everything very clearly. I like dealing with companies that do what they say.

Trent overhauled our entire ranch house and guest house water system, and we now have the most…read moresparkling, delicious water ever! It's the most beautiful color and completely odorless, a far cry from what it was before we found Trent. We always receive outstanding service with a smile from Trent and Unlimited Water Systems. Wish we had found them sooner, but will use only them from now on. Best water system care & customer service on the Central Coast!

We had originally planned to install a water softener from the local hardware store until we met…read morewith Water Unlimited. Trent from Water Unlimited brought an outstanding level of customer service without the sales pressure. Trent was very accommodating to our odd schedules and met with us several times to go over the plan and complete the installation. Even after installation was complete, Trent was prompt to respond to any questions we had and make sure everything was working properly. Our hard water is gone and our drinking water tastes great. I would recommend Water Unlimited.

Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

I've had a water softer from this company for 8 years and now it broke and I have called several…read moretimes and no one answers or calls back ?? I pay every month !! Does anyone have an updated number ???

I reached out to them to have an old water softener potentially serviced or replaced. Mike and…read moreWill came out that same week. They were able to service the unit and explain everything about how they work. The pricing was very fair and they left with the unit working perfectly. I ended up asking them back for a new reverse osmosis system in the kitchen. They came back again and took care of it quickly and professionally. I now have excellent water, gained a bit of education on how they work, and all of this done within a week of my first call. I would recommend them to everyone wholeheartedly.

Greg and his team did a fantastic job getting my new RO up and running. They were quick, clean and…read moreprofessional. I have been a customer for over 20 years and they never disappoint. I would highly recommend them for any water needs!! Thanks so much Richetti!

I have used Richetti Water Solutions to install RO water purification systems as well as water…read moresoftener systems at both of my houses. I have also used them at my restaurant for industrial sized systems. Their customer service is second to none. They do new systems, updating old systems, commercial/residential/new construction, leases, and annual maintenance and repairs. I use them for everything. They are professional, attentive, prompt, and completive when it comes to pricing. Scheduling and estimates are a breeze. They always have worked with me and my scheduling conflicts. They are locally owned and operated and stive to strengthen the community. Greg Rice, Dallas, and the entire team go above and beyond. I cannot recommend them enough. I had used other companies before finding them and had constant issues. Since we signed on with them, everything has been great.

We were referred to Coast Mechanical by our home developer project manager for installation of a…read morewater softener system. We could not have been more pleased with the service we've received. Chris did our installation and was great. He called to confirm his ETA, was on time and super efficient, knowledgeable and friendly. It was an investment, for sure. But it's one that we know will be well worth it. Surely the money saved in appliance replacement over time will pay for this. I'd recommend these guys to anyone! Thanks to Lacy and Chris for all of your help!

Aaron was very helpful in working with us to meet our needs. He was very prompt and his prices were…read morefair.

I have had to downgrade my review because of the decline in service. They have no local rep and…read morethey defer most queries to their local reps. Then, the engineer who is on many of their youtube videos, appears to have been dismissed, so getting any technical information has become more difficult. These are not inexpensive systems, they are also very high quality. They are NOT user friendly, forcing a technician's appearance. If you are wealthy and you have an approved company nearby who KNOWS the system, they are great (4 stars go for product), their service has declined (1.5 star). Average 2.75 rounded up.

This review focuses on the quoting and water quality testing process. I believe that the salesman…read moredoes a good job in trying to convince people to buy their product. If you are not willing to do it yourself, it's a good value. However, you can easily purchase a very good water softener product online and DIY for a fraction of the cost. The part that really sucks is he wasted three hours of our time and gave us a Home Depot gift card with a balance of $0. So scummy. At least we got to test our water quality for free. It motivated me to purchase my own water softener (Fleck 5600 SXT) for 1/7th of the cost quoted (almost $8000 yowch)!

Evan (tech) has taught me way more about soft water systems than I have ever wanted to learn…read more For that, I am thankful. I am also thankful for honesty, promptness and fair service. Thanks again to Evan and the rest of staff. Be patient people, they are busy, they will call you back.

Learned a disappointing, but valuable lesson about Davis Water Conditioning today. They will not…read morestandby their long-term and loyal customers. We tried to arrange a maintenance appointment for our two RO systems today, but Davis declined to service the units. Davis originally installed the units and has been servicing them since they were installed. Today we were informed they no longer service 'those' units. The RO systems have been working flawlessly but it's clear that Davis wants to coerce us into buying new units. This is nothing short of a scam. When asked if they could refer us to another service company, I was told to Google it

Changed the water system in our home from a company that we had been with for over 20 years. We…read morefound five cities, water systems company to be professional, cordial, caring and very knowledgeable about their system. They came out promptly and explained all options that would serve our needs. We could tell the quality of our water immediately after installation. Highly recommend this company for your water purification needs without hesitation. We were overpaying for our service from the prior company with less than satisfactory service after they changed owners in Morro Bay.

Excellent Friendly Service…read more.... Pros: Did a thorough job. Gave good explanations. Reasonable price. Friendly guy. Cons: None! We moved into our newly constructed house in May 2018 which included a reverse osmosis system under the kitchen sink. A few months later, Five Cities Water contacted us about maintaining the equipment and that started a 5 year relationship which continues to this day. Basically, a technician flushes the system, replaces any worn parts and ensures there are no leaks. The usual cost is about $200, although it was $307 in November 2023 because a major piece of equipment gets replaced every 5 years. Aaron provided the service this year and did a fine job. He was: - Flexible with the calendar - Arrived on time - Explained what he needed to do before doing it - Charged a fair price (from what I can tell) In previous years, there were no leaks after the annual visit. This time, a slow drip continued for a few hours so I called Five Cities and spoke to Chris who contacted Aaron. He drove over, quickly saw one of the O-Rings was faulty (a factory issue) and replaced it. Everything was fixed in around 5 minutes. And the next day.....Chris called to make sure we had no leaks and things were fine. We plan to keep using Five Cities Water as long as we own the house.

I had a great experience with 4G Plumbing. Julian arrived right in the scheduled window, was very…read moreprofessional. When he found an issue that needed to be corrected. I appreciated that he explained what needed to be done without putting down anyone else's work. But explaining why it was incorrect. Great communication and a job well done. He even discounted the quoted price after a hidden issue was found that he felt he should have shared prior to quoting. Highly recommended 4 G's.

Summary: An inexperienced technician, followed by an…read moreaggressive technician, followed by an owner who ordered the wrong part and refused to fix the error until it was too late. I still have the original problem, plus a new leak and I'm $1,300 out of pocket. Not recommended. Detail: I hired 4 G's to replace the anode rod in our water heater to deal with a persistent sulfur smell. The first technician didn't have the expertise to install a powered anode, which is the purpose built solution for this problem, and instead asked me to order a conventional rod from a supplier myself. We ordered it together on the phone. When the part arrived, 4Gs sent a different technician, who seemed more competent but was incredibly angry and aggressive from the moment he arrived (swearing, throwing parts around, ragefully hitting his tools, storming around etc). He later explained he was trying to leave town for a long weekend and hadn't expected to be sent to my job but the kid who was supposed to do it hadn't shown up for work. I understand his frustration but it was unprofessional to be so visibly angry in front of a paying customer. Making matters worse, we discovered the supplier had shipped the wrong anode that was ordered with the first technician, so we called the supplier together to resolve it. During the call, the 4Gs technician decided he didn't trust the supplier to get it right and insisted 4 G's order the part directly. I agreed on one condition: the rod had to be zinc or zinc-aluminum, because that is the entire point of the exercise. He told me his boss had "100%" ordered the correct part. Given how many errors there had already been, I spoke with the owner myself, explained exactly what was needed, and texted him afterwards to confirm. He never replied to the text, but the technician assured me it had been handled. The same technician later returned and installed the rod. A week on, the smell was still there and a leak had appeared. I called the office to confirm what had actually been installed: no answer. I called the technician: no answer. I texted him: no answer. Every call, voicemail and text over the next two weeks went ignored. So I held payment until someone would speak to me. The invoice didn't arrive for another three months. 34 days after it finally reached me, they got in touch, and I explained I was happy to pay but needed to confirm the right part was in the tank. By their own documentation, it was a 100% aluminum rod. Not what the job required, and more importantly, not what I explicitly asked for. Rather than offer to put it right, the owner produced one claim after another that none of this was their fault, against invoices, emails and texts that say otherwise. He had even recalled my zinc request himself on the phone when he called about his check. After many rounds of emails he did eventually agree to send someone out, by which point another contractor had already offered to sort it out for me, having heard the story and agreed it was unacceptable. The work was billed in full and paid in full ($1300) because in a dispute like this I'd rather take the high road and keep uncompromised grounds to leave an honest and objective review warning others about how companies like this operate.