Evan (tech) has taught me way more about soft water systems than I have ever wanted to learn…read more For that, I am thankful. I am also thankful for honesty, promptness and fair service. Thanks again to Evan and the rest of staff. Be patient people, they are busy, they will call you back.

Learned a disappointing, but valuable lesson about Davis Water Conditioning today. They will not…read morestandby their long-term and loyal customers. We tried to arrange a maintenance appointment for our two RO systems today, but Davis declined to service the units. Davis originally installed the units and has been servicing them since they were installed. Today we were informed they no longer service 'those' units. The RO systems have been working flawlessly but it's clear that Davis wants to coerce us into buying new units. This is nothing short of a scam. When asked if they could refer us to another service company, I was told to Google it

The technician showed up on time and handled the situation professionally and it great time…read more We are very happy with the installation of our unit from Hague Water. I feel so much better knowing that this company has given us the healthy option of clean chemical free water consumption. I recommend them highly. So nice to have clean, chemical free water at my fingertips.

I have had to downgrade my review because of the decline in service. They have no local rep and…read morethey defer most queries to their local reps. Then, the engineer who is on many of their youtube videos, appears to have been dismissed, so getting any technical information has become more difficult. These are not inexpensive systems, they are also very high quality. They are NOT user friendly, forcing a technician's appearance. If you are wealthy and you have an approved company nearby who KNOWS the system, they are great (4 stars go for product), their service has declined (1.5 star). Average 2.75 rounded up.

Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

What great customer service!! There was some human error mistakes upon first delivery and they not…read moreonly fixed it but Zach reached out multiple times to correct AND make up for the error. This is what's missing from companies today, I would highly recommend using them because they do care!

Jimbo from Gulligan Water came out and serviced our reverse osmosis today…read more Great attitude and well knowledged. Can't say enough about Jimbo. THANKS

They were prompt, efficient and reasonably priced. Very polite and answered all our questions so…read morewe could understand what they were going to be doing. Carter got out faucet fixed in no time and now it's working great. I will definitely call them with any repairs I may need in the future. I recommend them highly.

We were referred to Coast Mechanical by our home developer project manager for installation of a…read morewater softener system. We could not have been more pleased with the service we've received. Chris did our installation and was great. He called to confirm his ETA, was on time and super efficient, knowledgeable and friendly. It was an investment, for sure. But it's one that we know will be well worth it. Surely the money saved in appliance replacement over time will pay for this. I'd recommend these guys to anyone! Thanks to Lacy and Chris for all of your help!

Great Service!! Fast and friendly!! Fair price...I would use again for any plumbing issues!!read more

Cameron from Busy Bear plumbing just finished clearing our kitchen drain. The service was very fast…read moreand Cameron was professional and explained everything he was doing. He left everything clean and dry. I highly recommend Cameron and Busy Bear Plumbing.

I had a great experience with 4G Plumbing. Julian arrived right in the scheduled window, was very…read moreprofessional. When he found an issue that needed to be corrected. I appreciated that he explained what needed to be done without putting down anyone else's work. But explaining why it was incorrect. Great communication and a job well done. He even discounted the quoted price after a hidden issue was found that he felt he should have shared prior to quoting. Highly recommended 4 G's.

Summary: An inexperienced technician, followed by an…read moreaggressive technician, followed by an owner who ordered the wrong part and refused to fix the error until it was too late. I still have the original problem, plus a new leak and I'm $1,300 out of pocket. Not recommended. Detail: I hired 4 G's to replace the anode rod in our water heater to deal with a persistent sulfur smell. The first technician didn't have the expertise to install a powered anode, which is the purpose built solution for this problem, and instead asked me to order a conventional rod from a supplier myself. We ordered it together on the phone. When the part arrived, 4Gs sent a different technician, who seemed more competent but was incredibly angry and aggressive from the moment he arrived (swearing, throwing parts around, ragefully hitting his tools, storming around etc). He later explained he was trying to leave town for a long weekend and hadn't expected to be sent to my job but the kid who was supposed to do it hadn't shown up for work. I understand his frustration but it was unprofessional to be so visibly angry in front of a paying customer. Making matters worse, we discovered the supplier had shipped the wrong anode that was ordered with the first technician, so we called the supplier together to resolve it. During the call, the 4Gs technician decided he didn't trust the supplier to get it right and insisted 4 G's order the part directly. I agreed on one condition: the rod had to be zinc or zinc-aluminum, because that is the entire point of the exercise. He told me his boss had "100%" ordered the correct part. Given how many errors there had already been, I spoke with the owner myself, explained exactly what was needed, and texted him afterwards to confirm. He never replied to the text, but the technician assured me it had been handled. The same technician later returned and installed the rod. A week on, the smell was still there and a leak had appeared. I called the office to confirm what had actually been installed: no answer. I called the technician: no answer. I texted him: no answer. Every call, voicemail and text over the next two weeks went ignored. So I held payment until someone would speak to me. The invoice didn't arrive for another three months. 34 days after it finally reached me, they got in touch, and I explained I was happy to pay but needed to confirm the right part was in the tank. By their own documentation, it was a 100% aluminum rod. Not what the job required, and more importantly, not what I explicitly asked for. Rather than offer to put it right, the owner produced one claim after another that none of this was their fault, against invoices, emails and texts that say otherwise. He had even recalled my zinc request himself on the phone when he called about his check. After many rounds of emails he did eventually agree to send someone out, by which point another contractor had already offered to sort it out for me, having heard the story and agreed it was unacceptable. The work was billed in full and paid in full ($1300) because in a dispute like this I'd rather take the high road and keep uncompromised grounds to leave an honest and objective review warning others about how companies like this operate.

Absolutely AMAZING service from Santos Bros Plumbing! They came out to help my family in less than…read more30 minutes, which was such a huge relief. They were able to diagnose the issue, explain everything they were doing along the way, and get everything fixed quickly and efficiently. It's not every day you find someone who is not only fast and knowledgeable but also takes the time to make sure you understand what's going on. We truly appreciate the professionalism, kindness, and excellent service! I would 100% recommend Santos Bros Plumbing to anyone who needs plumbing help. 10/10 service I would recommend them 100 times over! Plus I love the touch of the COWBOY Hats we love to see it here in the Central Coast yeehaw!

We had a very disappointing experience…read more We were charged an $89 service fee just for an inspection. The technician Nate diagnosed the issue as a simple diverter, which he himself said costs around $20. However, we were then quoted $700 for the repair. When we asked if there was any flexibility on pricing, we were told there is no negotiation -- but then were offered a $50 discount in exchange for leaving a 5-star review, which felt inappropriate and not genuine. The interaction became uncomfortable when we questioned the pricing, and the explanation given (overhead, gas, etc.) did not justify such a large markup for what appears to be a straightforward repair. For comparison, we had another licensed professional come out the same day. They applied the inspection fee toward the repair and completed the job for $200 total, which felt much more reasonable and transparent. Overall, this felt like a waste of time and money. I would strongly recommend getting a second opinion before proceeding.