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    Party City

    2.0 (117 reviews)
    Closed 9:00 am - 9:00 pm

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    Gold themed birthday decor
    Elizabeth M.

    I'm not sure why this store has such a low rating... I don't come here often but whenever I do, I find exactly what I'm looking for and so much more. It's certainly not cheap but I also typically go for the nicer-ish stuff because why get poor quality stuff that will break before the end of an event? Anyway, I'll keep going here and I do recommend it.

    Actual cost
    Meredith H.

    Went here to look for St Pattys stuff and saw these shamrock rings advertised for $1.49 but when the cashier rang me up they were $2.99. I pointed it out to the cashier and she still charged me the $2.99 price instead of honoring the clearly marked price they're ere being sold as. Not that I'm a fan of the customer service here as it is but they basically beg you not to come back with this nasty bait and switch. *response backs to PC based on comments made* VERY contrary to what is being said by the store this was not the case. I even pointed it out to cashier and said that I should pay as advertised and she said that's not what you do there. Please!

    Amanda M.

    I made a purchase at the South Park meadows location but was in the Brodie area so decided to return items here. Mind you, my items that I am returning are all unused and unopened. The manager (middle aged man) informed me that all returns are final purchase. I pulled out my receipt and nowhere did it say this. Apparently at their location they are not accepting returns and said that I would have to make the return at the Southpark meadows location?? This makes absolutely no sense to me. I later went on to their website to see the return policy. If they are open to make purchases in store, which this store is, they are supposed to process returns.

    The email I received from corporate saying my order was cancelled-- acting like I was stupid because I thought my order was cancelled?

    I only write a review when there is a complete lack of hospitality from higher ups. I have complained twice to this franchise location and complained twice to corporate. I have been given the run around from corporate telling me "oh that's a franchise store, you will need to contact them". The store just tells me "it's corporates fault there is nothing we can do for you". I was given 3 day old balloons for my daughters birthday party due to a corporate mistake and a refusal to remake them. I was sent a order cancellation email and then was made to feel stupid because I thought my order was actual cancelled? Ridiculous. I was told my info "would be passed along to the area manager" this was a WEEK AGO and no response. When we picked up the balloons the GM Of the store still refused to remake a $30 order. Never again will I give my money to this stupid operation.

    More pics from our Salon Sovay party @ Mattie's Austin.

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    1 month ago

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    1 year ago

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    3 years ago

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    6 years ago

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    8 years ago

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    3 years ago

    All prices are double online and non franchise stores. Recommend driving to other locations to save 50%

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    5 years ago

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    Page 1 of 3

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    Review Highlights - Party City

    Dear Party City On Brodie Lane Its Been A Pleasure To Come In To The Store And Find Everything I Needed For My Nephews Birthday!

    Mentioned in 2 reviews

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    South Congress Partyland - piñata of my dreams.

    South Congress Partyland

    (10 reviews)

    BattleBend Springs

    If I could give 6 stars I would. I got a gorgeous sun piñata for a friend who lives in a…read moredifferent state. Unfortunately iIt was too big to pack in a standard large shipping box so I bought two boxes, scissors and packing tape. I then returned to the store to ask for help packing it knowing they may understand what kind of padding it would need to safely ship. Miriam the owner and I worked diligently, patiently with humor to build a box for it from the two boxes. Voila! The post office accepted it and my piñata is on the go to Seattle. Thanks, Miriam.

    I had contacted Premier Rentals for a fundraiser we were hosting and I am familiar with them,…read morehowever, unless you need something specific, I would shop around because their prices are high and their website is awful. If you go to their warehouse, they have tons of stuff that you have no idea is available based on their basic website. For our event, I just needed 2 swamp coolers, a cocktail table and 2 high chairs and I recalled someone mentioning SoCo Partyland before so I swung by. TBH, if you do not meet Miriam or know a decent amount of Spanish, you are going to have to pull your translation app out and put it to work. For the items I needed, I was only charged $450 and that included delivery and pickup! You wouldn't believe the quote I received at other higher end rental stores; let's just say the price was a little over $1,000. They do not have a ton of stuff, but if you are in the market for a piñata or you are on a tight budget, I do highly recommend this store.

    Party City - partysupplies - Updated May 2026

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