Showed up late. The person who delivered did not seem to know what they were doing. She asked how I wanted the balloons displayed. As she attempted to install, she popped about half a dozen balloons and left the trash in our lawn. When I came back out, the display was not the way we requested and looked very sloppy. Ten minutes later, the display came loose. They finally sent someone back who duct taped the display unprofessionally to our new paint job. They were supposed to come by to pick up the display and discard and never showed. This was a terrible experience for our daughter's college graduation party. I cannot in any way recommend this company. read more

Worst customer service you could imagine. They don't care about anything once they have your money. Do not prepay anything. They blow up balloons and trample your garden. read more

Ballooms did an excellent job for my daughter's 2nd birthday. Scheduling, communicating my vision, set-up, and everything was so easy! Thank you for making my daughter's event a success!! read more

Ballooms - Balloon Services Near Me - Austin, Texas

Yard signs are popular these days but this one is an eye catcher! Made my daughter's pandemic birthday extra special! These balloons lasted 100+ deg summer heat for over 24hours. The colors and sizes were perfect! read more

Ballooms - Ballooms #5 - Balloon Services Near Me - Austin, Texas

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Updated review...we've ordered yard balloons every year for each kid's birthday. Same awesome product & service every year! Super cute & they do everything they can to honor requests. Happy that they are part of our family's birthday traditions!! read more

Ballooms - Balloon Services Near Me - Austin, Texas

I ordered this for my husband's 40th - they were gorgeous, delivered on short notice and we were very pleased - lots of compliments at the party and we gave out the company's info to all our friends. This morning they picked the balloons up in accordance with a new 1 night policy. We are having a family- friendly pool party today for the birthday weekend festivities and NEVER considered the possibility someone would come pick up a $250 balloon sign less that 24 hours after dropping off. Like many before me I checked the boxes on the order form (I've read faq page, I'm not a robot, I know you can't guarantee weather, etc). Well in there was a brand new policy (I've seen them around for 2-3 days in our neighborhood for years) that for 2 summer months (June 15 - August 15) your $250 order is only valid for one night unless you special comment on the form. When I asked if we could pay to have them redelivered for a fee (less than 30 mins after pickup) they said I would have to do a whole new $250 order AND they didn't think they had staffing to accommodate. I was so so pleased with the ballooms and so so so disappointed with our kids (and my biggest kid - husband's) faces when they realized their friends coming to the pool party wouldn't get to see them. read more

We will never use this service again. We spent over $400.00 for balloon arrangements and Ballooms took the balloons down. We had the balloons less than 24 hours. They will only communicate via email only and never contacted us that the balloons were being removed or give us an option to take the balloons inside. Their website says they leave them up for 2 days. So, now we have a birthday party with no balloons. Very Very Very disappointed. Beware before ordering balloons. Very Disappointed in Round Rock, TX read more

My daughter surprised me with the 70 in green in my front yard. It was so nice and such a great gift. Ballooms left it for 2 1/2 days. It was enjoyed each day by everyone. My neighbors and people I did not know came by and wished me a Happy Birthday. Love it read more

I ordered and paid for a balloon arrangement for my kids' birthday party and it never showed up. :/

We used a Balloom "Heart" for our Carrying Hope Hope Pack Drive last July and it was such a hit for photo-ops (and the perfect way to direct people to the registration table "next to the giant heart.") As soon as we started planning for this year's Hope Pack Drive, one of the first things we said was "we need another Balloom Heart!" Delivery and pick up was right on time - Great service & experience all around! read more

Ballooms - This Balloom Heart was the perfect photo op location for our Carrying Hope Hope Pack Drive (and they matched our logo colors perfectly!) - Balloon Services Near Me - Austin, Texas

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Sooooo disappointed in this "business"! Display put up during my daughters baby shower. They said it would be up and done by 10. Which is when it started. Showed up at 10:15. Stressed out and awkward. Tried to ask for discount or compensation but nothing... not even an apology !!! Serious neglect to customer service. $270 worth of angst. Not even placed in right area. read more

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We ordered a 40th birthday lawn balloon sign for our friend in Texas. The structure was much larger than we had anticipated and our friend absolutely loved it. We live in Canada, and the entire process was seamless from start to finish and responses to questions were very prompt. Highly recommend this company, you won't regret it! read more

Ballooms - Balloon Services Near Me - Austin, Texas

Our daughter loved her 18th birthday balloom sculpture! Customer service was great - easy, prompt responses, professional. They nailed the "peacock" color theme, and delivery/pick up was seamless. Thank you, Ballooms of Austin! You made a special day that much more special. read more

Ballooms - Balloon Services Near Me - Austin, Texas

Amazing, amazing amazing! They responds to my 30+ questions and were soooo easy to work with. I appreciate the patience they had with me. Beyond thrilled with the final product and it was a HUGE hit at the bridal shower!!!! We will absolutely use them in the future :) read more

Ballooms - Balloon Services Near Me - Austin, Texas

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A very negative experience all around. I saw the photos on google and gave them a call. They didn't answer, so I emailed them. I attempted to call them multiple times during business hours and they never answer. Over email I was able to coordinate ordering numbers for the yard an a garland. I requested that they be delivered in the morning as early as possible so I could get them setup for the day. They hadn't show up by 11:30am so I gave them a call and still got no answer. They did call me back saying that my delivery would be next and and to expect them between 12:00 and 12:15. They didn't show up until 1. I did say I would attach the garland to the roof myself, but there was nothing to attach it to on the balloon. When I asked the person how I to do it they just said they didn't know, they just do the yard numbers. Two days later I see them picking up the yard numbers. This is the first indication I got that I was renting the numbers. When I went outside to complain that no one had told me that these were rented rather than purchased, the driver who worked for the company was unapologetic, saying it was on a list on the website. I let them no I called and emailed the company directly, never looking at the website. I was clearly distraught, and the employee just gave me a condescending grin, saying it wasn't their fault, and generally acting like I was stupid. Overall, it's a very unprofessional business that, despite providing a product that's exclusive purpose is to make people feel better, doesn't care how they treat their customers. read more

My son couldn't believe he had a giant "6" balloon waiting for him when he got off the bus on his birthday. To say he was excited is an understatement. Ballooms delivered the balloon when they said they would, and allowed us to keep the balloon one extra day for his birthday party. The entire process was really easy and I'm so glad I did it! read more

Ballooms - Balloon Services Near Me - Austin, Texas

They did such a great job setting up my grandmothers 78 for her birthday today and in short notice! I will be using them again! read more

Ballooms - Balloon Services Near Me - Austin, Texas

Ballooms of Austin is an absolute yes!!! We have had some pretty tough events leading up to the Thanksgiving Holiday and planning my son's 3rd Birthday We literally called Balooms and within an hour they have made everything happen! Streamlined, professional, creative and amazing in EVERY way! So excited for all the future to come! Thank you so incredibly much! read more

Very helpful and flexible. Great communication and easy to book. Thank you for making my daughters birthday special!!!

We gave a balloom as a gift for a first birthday and it was a big hit! The pictures turned our really cute and it was a very easy gift since all the set up and delivery is included and doesn't require any help or anything. My sister was home but didn't even notice before they set it up! read more

Very unprofessional and disappointing experience with Ballooms. I ordered a balloon arch for a baby shower at my friend's house based on a design they had already done and they delivered something completely different and didn't fix it. From the beginning the communication was terrible--I couldn't get them to call me back and everything was done on email. I sent them a photo of a previous project from their Instagram and just asked for the exact same color scheme. They confirmed, but I had to ask multiple times for an invoice. When I finally got the invoice it included a "backyard" fee that was never disclosed previously, despite having asked a lot of questions about the service via email. No one called me to confirm anything about the final design. I had asked for delivery at 11am, and they showed up around 8am without even calling me to let me know--luckily someone was there, as it was not my house. I could have gotten over all of it had they just delivered what I asked for but the final product was NOTHING like the photo I sent, and it looked horrible. The homeowner told the balloms delivery person to call me, but of course they didn't. I left them a voicemail asking if they could fix it before the party started. They emailed me hours later and said they couldn't fix it but that they'd refund me half. I'd rather just have what I asked for because we planned the entire baby shower around it... I still can't believe that no one has called me at any point throughout this transaction, especially after what happened. Don't bother with this company. read more

Ballooms did a fantastic job of setting up while we were out of the house! It was perfect driving up to our house & surprising our quints with 5 HUGE 8's in the front yard! They were all screaming with joy! Priceless!!!! Thank you for for the great service & idea!!!!! read more

Ordered an 8 - looked fantastic! Withheld through all of the storms!

I ordered an '18' for my daughter's birthday - you are never too old for balloons! I wanted it to come after she left for school but before she got home - no problem. Wanted it to stay until Sunday instead of Saturday for a family visitor - no problem. Great experience for me and my husband, and a happy, happy kiddo. Neighbors loved it as well - great conversation starter. read more

I wanted to give my friend's son a special gift for his special birthday. The problem was I live in NJ and they live in Austin. We do not have the land here for any kind of lawn displays and certainly nothing as awesome as the giant display from Ballooms. I emailed Ballooms as well as all the other balloon websites I was able to find. I received a reply from Ballooms in less than an hour. She answered all my questions and concerns on a daily basis. Many or most of my questions were due to my geographic distance and just being unfamiliar with the process. When the day arrived, the giant numbers were there when my friend's son woke up in the morning. The expression on his face when he saw it was priceless. The other companies I emailed answered me briefly but never replied to a question. Some of the companies never replied. If you're ok with mediocre call any of the balloon companies. But, if you want perfection and unsurpassed customer service, call Ballooms. read more

Ballooms is fantastic! I have used them twice- once for my daughter's birthday and once for our school carnival. They did a great job for both. They are easy to communicate with and always on time. I love that they do all of the set up and take down too! My kids love driving around our neighborhood and seeing the ballooms in people's yards! read more

Great product. Only bummer was we only got the balloom for one day. That drives the value way down in my book. But very nice people and great product! The balloons stayed fresh the entire one day I had it. I'll use them again but this time I will make sure I can have for more than one day. read more

Called them the day before my grandsons 5th birthday and they had it at his house when he got home from school. He was so proud with that big 5 in his yard. Stayed 2 days and when they took it away, he asked his mom where it went. Prompt, courteous, and did everything the way they said they would! read more

We ordered a huge #5 in multi-pink and it was a great surprise for the little birthday girl! I'd definitely recommend this as a fun way to show someone they're special... read more